$18 - $20/hr
Part-time
Medical, Vision
Posted 14 days ago
Advocare LLC rating
7.8
Based on 29 frontline employees who took The Breakroom Quiz
Job description
We are looking for a friendly, organized, and detail-oriented Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors. This is a part-time front desk position that includes 2 evenings until 7pm and every Sunday 8am to 3pm.
Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Medical Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.
Medical Receptionist Responsibilities:
· Answer incoming calls on a multi-line telephone system with professionalism and efficiency
· Schedule and confirm patient appointments
· Transfer calls and take accurate messages according to office procedures
· Greet patients and visitors and notify the appropriate team member of their arrival
· Collect and post co-pays and communicate outstanding balances
· Check patients out and follow proper check-out protocols
· Notify providers of cancellations or scheduling issues
· Type correspondence and office memos as directed
· Transcribe visit details into medical reports
· Prepare charts, gather necessary paperwork, and print daily appointment schedules
Medical Receptionist Required Skills and Abilities:
· Excellent customer service and communication skills
· Ability to maintain professionalism, confidentiality, and diplomacy
· Strong interpersonal skills with the ability to work with diverse individuals
· Detail-oriented with strong follow-up and multitasking capabilities
· Adaptable and flexible in a fast-paced, ever-changing environment
· Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Part-time Benefits:
· Vision
· Flexible Spending Accounts
· MetLife Auto/Vehicle & Home Insurance Discounts
Requirements:What Advocare LLC employees say
Pay
Benefits
Hours and flexibility
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Receptionist?
A: To succeed as a Receptionist, key technical skills include proficiency in phone systems, computer software (such as Microsoft Office or Google Suite), and customer relationship management (CRM) tools. Essential soft skills include excellent communication and interpersonal skills, strong organizational and time management abilities, and a friendly and welcoming demeanor. These strengths enable Receptionists to effectively manage front-desk operations, provide exceptional customer service, and support the overall efficiency of the organization, ultimately contributing to their career growth and effectiveness in the role.
Q: What is the career path for a Receptionist?
A: A Receptionist's typical career progression involves starting as an entry-level Receptionist, then advancing to roles such as Administrative Assistant or Office Coordinator, where they develop skills in communication, organization, and time management. Mid-level roles, such as Executive Assistant or Team Lead, require further development of leadership and problem-solving skills, while senior roles, like Operations Manager or Customer Service Manager, involve strategic planning and team supervision. With experience and skill development, Receptionists can pursue long-term career prospects in management, human resources, or customer service, or transition into related fields like event planning, marketing, or human resources.
