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Workforce Management Scheduler Jobs (NOW HIRING)

Civic Credit Union

Workforce Management Scheduler

Raleigh, NC · On-site

$18.25 - $23.50/hr

Creates dynamic staff schedules that align with forecasted call volumes and business objectives ... Trains and mentors team members on workforce management tools and best practices. * Takes ownership ...

Radiology Partners

Workforce Management Analyst

$60K - $70K/yr

Monitor real-time performance, manage schedules, call queues, attendance, and schedule adherence to meet service level goals. * Optimize workforce efficiency by adjusting staffing plans, approving ...

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How much do workforce management scheduler jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for workforce management scheduler in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.32 per hour, depending on experience, location, and employer.

What is a workforce management scheduler?

A Workforce Management Scheduler is responsible for planning and optimizing employee work schedules to meet business needs efficiently. They analyze workload trends, forecast staffing requirements, and adjust schedules to ensure adequate coverage while controlling labor costs. Their role involves coordinating with various departments, tracking real-time staffing data, and making adjustments as needed to maintain productivity and service levels. Effective communication, problem-solving, and proficiency with workforce management software are key skills for this role.

What are the typical daily responsibilities of a workforce management scheduler?

As a Workforce Management Scheduler, your day-to-day duties generally involve creating, adjusting, and maintaining staff schedules to align with forecasted workload and business needs. You’ll analyze attendance data, handle shift-swaps or last-minute changes, and communicate directly with employees and supervisors to resolve scheduling concerns. The role may also include producing staffing reports for leadership and collaborating with HR or operations teams to ensure compliance with labor regulations. These responsibilities help optimize staffing efficiency and support positive team morale.

What are the key skills and qualifications needed to thrive in the workforce management scheduler position, and why are they important?

To thrive as a Workforce Management Scheduler, you need strong analytical abilities, attention to detail, and experience with scheduling processes, often supported by a relevant associate's degree or equivalent experience. Familiarity with workforce management software (such as Kronos, NICE, or Verint), spreadsheet tools, and basic data analysis is typically required. Excellent communication, organizational skills, and the ability to multitask help set top performers apart in this role. These skills ensure efficient workforce deployment, minimize scheduling conflicts, and support smooth operations in dynamic environments.

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Workforce Management Scheduler jobs near you
Infographic showing various Workforce Management Scheduler job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $44,663 per year, or $21.5 per hour.

Workforce Management Scheduler

Great Escape Rides LP

Queensbury, NY

$17/hr

Part-time

Re-posted 3 days ago

Job description

Overview:

Workforce Planning Assistants will assist in the centralized scheduling process for Great Escape park & lodge employees. They're responsible for the scheduling functions as well as generating volume forecasts, projecting staffing levels, and determining optimal schedule patterns for operating divisions.

You will work directly with park management from all divisions, as well as with associates directly to ensure that work schedules meet various business demands, as well as the needs of seasonal staff.


Responsibilities:
  • Oversee all scheduling activities within the scheduling platform (Optim8), including the development, management, and longterm maintenance of departmental schedules.
  • Partner with park leadership to design, adjust, and optimize schedules that ensure adequate staffing coverage and exceptional service delivery across all operational areas.
  • Analyze staffing plans to identify potential coverage gaps and provide strategic recommendations to department management and recruiting teams.
  • Prepare, maintain, and distribute key scheduling and staffing documents, including openshift reports, workforce summaries, headcount templates, and associate data.
  • Provide daily leadership and operational reports for the central scheduling office, ensuring efficient workflow and service responsiveness.
  • Serve as a primary point of contact for associates, addressing and resolving scheduling questions, conflicts, and concerns.
  • Update and modify park schedules in response to staffing changes, labor shortages, or business interruptions to maintain operational continuity.
  • Delivers exceptional guest service in alignment with Six Flags standards, proactively engaging with guests, responding to inquiries, and providing clear and helpful directions.
  • Ensures a clean, safe, and orderly work environment by adhering to all Six Flags safety protocols and promptly reporting any unsafe, unusual, or noncompliant conditions to leadership.
  • Perform all other duties as assigned.

Payrate: $17.00/hr.


Qualifications:
  • Proficiency in Microsoft Excel, including advanced formulas and data table management; experience with PivotTables is preferred.
  • Customer service experience is preferred.
  • Maintains reliable and flexible availability, including evenings, weekends, and holidays, to support business demands and operational needs.

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