ZipRecruiter

Log In

1

Workforce Management Scheduler Jobs (NOW HIRING)

AltaMed

Manager, Workforce Management

Anaheim, CA · On-site

$100K - $120K/yr

Accountable for core workforce management functions and backup to the Analysts. Functions include ... This role must have an in-depth knowledge and understanding of the current WFM scheduling software ...

eClerx

Workforce Management Analyst

Fayetteville, NC

$13/hr

Perform real-time monitoring to ensure adherence to schedules and SLAs. * Manage agent breaks and real-time resource availability on the operations floor. * Monitor and help maintain key Workforce ...

eClercx

Workforce Management Analyst

Fayetteville, NC · On-site

$13/hr

Perform real-time monitoring to ensure adherence to schedules and SLAs. * Manage agent breaks and real-time resource availability on the operations floor. * Monitor and help maintain key Workforce ...

MCI Careers

Workforce Management Manager

Wichita, KS · On-site

We are seeking a Workforce Management (WFM) Manager who will lead the development and execution of ... Develops and maintains scheduling strategies that balance operational efficiency, employee ...

Cogeco

Analyst, Workforce Management

Hollywood, MD · On-site

Plays a key role in scheduling and resource utilization to deliver on campaign performance metrics with regards to workforce management. KEY RESPONSIBILITIES Real-Time Intraday 1- Produce Weekly ...

Cogeco

Analyst, Workforce Management

Rochester, NH · On-site

Plays a key role in scheduling and resource utilization to deliver on campaign performance metrics with regards to workforce management. KEY RESPONSIBILITIES Real-Time Intraday 1- Produce Weekly ...

next page

Showing results 1-20

People also search for

All JobsWorkforce Management Scheduler Jobs

Workforce Management Scheduler information

See salary details

$14

$21

$30

How much do workforce management scheduler jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for workforce management scheduler in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.32 per hour, depending on experience, location, and employer.

What is a Workforce Management Scheduler job?

A Workforce Management Scheduler is responsible for planning and optimizing employee work schedules to meet business needs efficiently. They analyze workload trends, forecast staffing requirements, and adjust schedules to ensure adequate coverage while controlling labor costs. Their role involves coordinating with various departments, tracking real-time staffing data, and making adjustments as needed to maintain productivity and service levels. Effective communication, problem-solving, and proficiency with workforce management software are key skills for this role.

What are the typical daily responsibilities of a Workforce Management Scheduler?

As a Workforce Management Scheduler, your day-to-day duties generally involve creating, adjusting, and maintaining staff schedules to align with forecasted workload and business needs. You’ll analyze attendance data, handle shift-swaps or last-minute changes, and communicate directly with employees and supervisors to resolve scheduling concerns. The role may also include producing staffing reports for leadership and collaborating with HR or operations teams to ensure compliance with labor regulations. These responsibilities help optimize staffing efficiency and support positive team morale.

What are the key skills and qualifications needed to thrive in the Workforce Management Scheduler position, and why are they important?

To thrive as a Workforce Management Scheduler, you need strong analytical abilities, attention to detail, and experience with scheduling processes, often supported by a relevant associate's degree or equivalent experience. Familiarity with workforce management software (such as Kronos, NICE, or Verint), spreadsheet tools, and basic data analysis is typically required. Excellent communication, organizational skills, and the ability to multitask help set top performers apart in this role. These skills ensure efficient workforce deployment, minimize scheduling conflicts, and support smooth operations in dynamic environments.

More about Workforce Management Scheduler jobs
What are the most commonly searched types of Workforce Management Scheduler jobs? The most popular types of Workforce Management Scheduler jobs are:
What states have the most Workforce Management Scheduler jobs? States with the most job openings for Workforce Management Scheduler jobs include:
What job categories do people searching Workforce Management Scheduler jobs look for? The top searched job categories for Workforce Management Scheduler jobs are:
Workforce Management Scheduler jobs near you
Workforce Management Scheduler

Workforce Management Scheduler

DivIHN Integration Inc

Waukegan, IL • On-site

$17.75 - $23/hr

Contractor

Posted 23 days ago

Job description

For further inquiries regarding the following opportunity, please contact one of our Talent Specialists:

Suthees at 224 369 4243
Christopher at 224 369 0756 
 
Title: Workforce Management Scheduler
Location: Waukegan and Mundelein, IL (2 days at each location and Fridays according to manager’s request)
Duration: 1 Year with possible extension
Shift: 6:00 AM– 2:30 PM
 

Job Responsibilities

  • Works across the company functionally to meet internal and external customer needs, including scheduling compliance work, new service applications and demo requests.
  • In an office setting, perform organizational support duties which could include union employee payroll, initiation and receipt of customer and field employee calls, scheduling of field tasks, creation of permit requests, and other administrative tasks.
  •  Navigates and utilizes various customer information and operational systems to input, update, and change customer or system-related information.
  •  Performs a variety of tasks and completes multiple assignments/projects. 
  • Candidate will be scheduling the field technicians that work for client placing them on schedule, making changes to the schedule is someone is absent, etc.
  • Client send out field tech to read energy meters.
  • Candidate must have scheduling experience to be considered about 2-3 years of experience.
  • Additional administrative duties as well.
  • Good verbal and written communication.

Minimum Qualifications

  • High School Diploma, HSED or GED
  • 5 + years – Standard computer applications (Word, Excel, PowerPoint, etc.)
  • 5 + years – Identifying and implementing solutions to problems

Preferred Qualifications

  • 1 year of experience working in an office setting
  • 1 year experience working in scheduling of field tasks