ZipRecruiter

Log In

2

Remote Workforce Management Scheduler Jobs (NOW HIRING)

Insurance Group

Be Seen First

Workforce Manager

Charlotte, NC · Remote

$98K - $112K/yr

Scheduling & Workforce Management * * Oversee the creation and maintenance of employee schedules ... Experience supporting multi-site or remote contact center operations. * Knowledge of SQL, Power BI ...

next page

Showing results 1-20

All JobsWorkforce Management Scheduler JobsRemote Workforce Management Scheduler Jobs

Remote Workforce Management Scheduler information

See salary details

$12

$25

$55

How much do remote workforce management scheduler jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote workforce management scheduler in the United States is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Remote Workforce Management Scheduler vs Remote HR Coordinator?

AspectRemote Workforce Management SchedulerRemote HR Coordinator
CredentialsScheduling certifications, HRIS familiarityHR certifications, onboarding experience
Work EnvironmentFocus on scheduling and workforce planningEmployee relations, recruitment, and compliance
Employer & Industry UsageUsed in staffing, retail, healthcareUsed across corporate, healthcare, education sectors
Search & Comparison IntentScheduling, workforce planning rolesHR support, employee management roles

The Remote Workforce Management Scheduler primarily handles scheduling and workforce planning, focusing on optimizing staff shifts and availability. In contrast, the Remote HR Coordinator manages employee relations, onboarding, and HR compliance. While both roles support organizational staffing, their core responsibilities and skill sets differ, making each suited to different aspects of workforce management.

How does a Remote Workforce Management Scheduler collaborate with team leads and agents to optimize scheduling?

A Remote Workforce Management Scheduler regularly communicates with team leads to understand staffing needs, shift preferences, and upcoming business priorities. They use workforce management software to create schedules that align with forecasted workloads, ensuring adequate coverage while considering employee availability and preferences. Frequent check-ins with both agents and managers help address real-time changes, such as call volume spikes or last-minute absences, and adjust schedules accordingly. This collaborative approach helps maintain productivity and work-life balance in a remote environment.

What does a Remote Workforce Management Scheduler do?

A Remote Workforce Management Scheduler is responsible for planning, coordinating, and optimizing staff schedules for remote teams. They use specialized software to forecast staffing needs, assign shifts, and ensure adequate coverage while considering employee availability and compliance rules. This role helps organizations maintain efficient operations, improve productivity, and provide better service by making sure the right people are scheduled at the right times. Remote Workforce Management Schedulers often analyze data and adjust schedules in real time to accommodate changes in demand or unforeseen absences.

What are the key skills and qualifications needed to thrive as a Remote Workforce Management Scheduler, and why are they important?

To thrive as a Remote Workforce Management Scheduler, you need strong analytical skills, attention to detail, and experience with workforce planning, often backed by a relevant degree or experience in operations or HR. Familiarity with workforce management software such as Kronos, NICE, or Verint, as well as proficiency in Excel and scheduling tools, is typically required. Excellent communication, problem-solving abilities, and time management are vital soft skills for collaborating with remote teams and adapting to changing staffing needs. These skills ensure effective staff allocation, optimize productivity, and maintain service levels in a virtual work environment.
More about Remote Workforce Management Scheduler jobs
What cities are hiring for Remote Workforce Management Scheduler jobs? Cities with the most Remote Workforce Management Scheduler job openings:
What are the most commonly searched types of Workforce Management Scheduler jobs? The most popular types of Workforce Management Scheduler jobs are:
What states have the most Remote Workforce Management Scheduler jobs? States with the most job openings for Remote Workforce Management Scheduler jobs include:
What job categories do people searching Remote Workforce Management Scheduler jobs look for? The top searched job categories for Remote Workforce Management Scheduler jobs are:
Remote Workforce Management Scheduler jobs near you
Infographic showing various Remote Workforce Management Scheduler job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 6% Temporary, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,874 per year, or $25.9 per hour.
Remote Workforce and Reporting Manager (Call Center)

Remote Workforce and Reporting Manager (Call Center)

TechOp Solutions International

Remote

Full-time

Posted 29 days ago

Job description

TechOp Solutions International is seeking a an experienced Remote Workforce and Reporting Manager to support a high-volume, remote call center.The Workforce and Reporting Manager oversees workforce planning, scheduling, forecasting, operational reporting, and business intelligence activities. This role ensures staffing resources align with operational demand while providing timely and accurate reporting to support management decision-making.
Duties:
• Develop workforce forecasts and staffing plans to support operational requirements.
• Manage employee scheduling and workforce optimization activities.
• Produce daily, weekly, monthly, quarterly, and annual operational reports.
• Develop executive dashboards, performance metrics, and ad hoc reporting.
• Analyze workforce trends, operational data, and key performance indicators.
• Collect, document, and evaluate business and technical requirements.
• Configure and maintain workforce management and reporting systems.
• Recommend process improvements through data analysis and operational insights
• Perform additional duties as assigned
Requirements
  • Bachelor's degree from an accredited institution.
  • Minimum five (5) years of experience in workforce management, reporting, business intelligence, or contact center operations.
  • Experience with workforce management software, reporting tools, and Microsoft Excel.
  • Strong analytical, problem-solving, and communication skills.
  • Must meet security eligibility requirements.

Benefits
TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.

Apply