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Remote Workforce Management Scheduler Jobs in Illinois

Charlie Health

Payroll Manager

Chicago, IL · Remote

$106K - $149K/yr

Subject matter expertise regarding UKG Payroll and Workforce Management * Significant knowledge of multi-state payroll and tax considerations, especially Wage & Hour considerations for our remote ...

TCS Education System

Senior Legal Counsel (Employment)

Chicago, IL · On-site +1

$143K - $195K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reporting to the Managing Counsel & Associate Vice President for Legal Affairs, this attorney will ... This role is part of a fully remote, workforce, requires flexibility in working across time zones ...

Harris

(Remote) Director of Product

Oregon, IL · Remote

$218K - $228K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... workforce management system, and adjacent products). We have strong people and a demanding ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Harris

(Remote) Director of Product

Virginia, IL · Remote

$228K - $239K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... workforce management system, and adjacent products). We have strong people and a demanding ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Harris

(Remote) Director of Product

Tennessee, IL · Remote

$224K - $235K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... workforce management system, and adjacent products). We have strong people and a demanding ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Harris

(Remote) Director of Product

Virginia, IL · Remote

$228K - $239K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... workforce management system, and adjacent products). We have strong people and a demanding ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Harris

(Remote) Director of Product

Tennessee, IL · Remote

$224K - $235K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... workforce management system, and adjacent products). We have strong people and a demanding ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Harris

(Remote) Director of Product

Oregon, IL · Remote

$218K - $228K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... workforce management system, and adjacent products). We have strong people and a demanding ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

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Remote Workforce Management Scheduler information

What does a remote workforce management scheduler do?

A Remote Workforce Management Scheduler is responsible for planning, coordinating, and optimizing staff schedules for remote teams. They use specialized software to forecast staffing needs, assign shifts, and ensure adequate coverage while considering employee availability and compliance rules. This role helps organizations maintain efficient operations, improve productivity, and provide better service by making sure the right people are scheduled at the right times. Remote Workforce Management Schedulers often analyze data and adjust schedules in real time to accommodate changes in demand or unforeseen absences.

How does a remote workforce management scheduler collaborate with team leads and agents to optimize scheduling?

A Remote Workforce Management Scheduler regularly communicates with team leads to understand staffing needs, shift preferences, and upcoming business priorities. They use workforce management software to create schedules that align with forecasted workloads, ensuring adequate coverage while considering employee availability and preferences. Frequent check-ins with both agents and managers help address real-time changes, such as call volume spikes or last-minute absences, and adjust schedules accordingly. This collaborative approach helps maintain productivity and work-life balance in a remote environment.

What are the key skills and qualifications needed to thrive as a remote workforce management scheduler, and why are they important?

To thrive as a Remote Workforce Management Scheduler, you need strong analytical skills, attention to detail, and experience with workforce planning, often backed by a relevant degree or experience in operations or HR. Familiarity with workforce management software such as Kronos, NICE, or Verint, as well as proficiency in Excel and scheduling tools, is typically required. Excellent communication, problem-solving abilities, and time management are vital soft skills for collaborating with remote teams and adapting to changing staffing needs. These skills ensure effective staff allocation, optimize productivity, and maintain service levels in a virtual work environment.

What is the difference between Remote Workforce Management Scheduler vs Remote HR Coordinator?

AspectRemote Workforce Management SchedulerRemote HR Coordinator
CredentialsScheduling certifications, HRIS familiarityHR certifications, onboarding experience
Work EnvironmentFocus on scheduling and workforce planningEmployee relations, recruitment, and compliance
Employer & Industry UsageUsed in staffing, retail, healthcareUsed across corporate, healthcare, education sectors
Search & Comparison IntentScheduling, workforce planning rolesHR support, employee management roles

The Remote Workforce Management Scheduler primarily handles scheduling and workforce planning, focusing on optimizing staff shifts and availability. In contrast, the Remote HR Coordinator manages employee relations, onboarding, and HR compliance. While both roles support organizational staffing, their core responsibilities and skill sets differ, making each suited to different aspects of workforce management.

What are the most commonly searched types of Workforce Management Scheduler jobs in Illinois?

The most popular types of Workforce Management Scheduler jobs in Illinois are:

What are popular job titles related to Remote Workforce Management Scheduler jobs in Illinois?

For Remote Workforce Management Scheduler jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Remote Workforce Management Scheduler jobs in Illinois look for?

The top searched job categories for Remote Workforce Management Scheduler jobs in Illinois are:

What cities in Illinois are hiring for Remote Workforce Management Scheduler jobs?

Cities in Illinois with the most Remote Workforce Management Scheduler job openings:

Remote Workforce Management Scheduler jobs near you
Infographic showing various Remote Workforce Management Scheduler job openings in Illinois as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

[Simon Hegele] Field Installation Team Coordinator

German American Chambers of Commerce

Wood Dale, IL • On-site, Remote

$62K - $69K/yr

Full-time

Posted 21 days ago

Job description

PLEASE NOTE: TO APPLY TO THIS POSITION, please send your resume to HR(AT)SIMONHEGELE.COM
Position Summary and Objectives:
The Field Installation Team Coordinator is responsible for developing and optimizing weekly installation schedules that maximize workforce efficiency and ensure customer commitments are met. This role acts as the central workforce planning hub for the medical equipment installations teams and the objective is to align installer availability, qualifications and locations with customer installation timelines to maximize daily field productivity.
Essential Position Functions:
  • Develop, optimize, and publish weekly work schedules for all field installation teams.
  • Analyze and verify installer availability, qualifications, and geographic location to optimize weekly job completion rates.
  • Assign installation teams based on OEM certifications and geographic location.
  • Optimize travel and route efficiency where practical.
  • Balance installers travel across multiple states or regions.
  • Coordinate installation timing with equipment delivery, rigging, and site readiness.
  • Assign crew vehicles and other resources.
  • Independently monitor schedule changes, and update stakeholders.
  • Identify and resolve scheduling conflicts, coverage gaps, last-minute changes, and rebalance schedules.
  • Communicate work assignment details, schedule updates, and project changes to the operations administrative team.
  • Contact installation teams to dispatch and confirm work assignments.
  • Serve as primary planning contact for installation team scheduling and communicate current updates.
  • Escalate scheduling conflicts and resource shortages without delay.
  • Handle basic resource planning such as rental car reservations, cancellations, and communication to the installation teams.
  • Resolve schedule overlapping, installer absences, and urgent customer re-scheduling requests without delay.
  • Update the internal dispatch system with accurate job status and relevant notes.
  • Embrace company values and work with other team members to accomplish company goals.
  • Maintain highest level of confidentiality of all company, personnel, and business interaction matters.
  • Compliance with applicable business processes and all quality and EHS plans.
  • May be required to perform other duties as necessary.

Competency Requirements:
  • Minimum 2-3 years in field dispatch, logistics coordination, workforce planning, or other relevant experiences.
  • Proficiency with dispatch platforms or other workforce management tools and software.
  • Strong analytical skills with the ability to collect, organize, evaluate, and display data.
  • Geographic planning, workload balancing, and workforce utilization experience.
  • Proficiency in Excel, data visualization tools, ERPs, and other operational systems.
  • Exceptional verbal and written communication skills for managing remote workforce schedules.
  • Ability to make quick, logical decisions under tight time constraints.
  • Strong multi-tasking skills with extreme attention to logistical details.
  • Precision work with a strong ability to maintain attention to details.
  • Stress tolerance and adaptability to a fast-paced environment.
  • Collaborative mindset with the ability to communicate effectively with a diverse group of team members, leadership, and other entities.

General Equipment/Machines Used:
Standard office equipment (i.e. computer, laptop, smartphone, telephone, copy machine, printer) and other general office equipment and materials.
Physical Demands:
Physical conditions commensurate with the duties of the position and include working in an open, shared work layout. Moving inside the office and production areas, sitting for prolonged periods of time, and operating a computer and other communications equipment is necessary on a regular basis. Regular interaction with others via phone, personal contact, and other modes of communication is required. Generally subject to indoor environmental conditions including, but not limited to, lighting, temperature, and noise typical for an open floorplan office. Regular times of fast-paced and challenging workloads, incl. elevated stress levels that are typical in a business operations environment are customary in this position. Mental demands include handling several requests and situations at the same time and require a high level of concentration.
Working Conditions:
Work can be performed onsite, hybrid, or fully remote, with some flexibility at the discretion of the management team. Days and work hours are normally Monday through Friday from the morning to early evening hours. Availability outside of customary business hours, incl. on-call hours or weekend coverage is customary to assist with operational needs or unforeseen changes. Occasional travel for meetings and training purposes may be required via ground or air transportation.
PLEASE NOTE: TO APPLY TO THIS POSITION, please send your resume to HR(AT)SIMONHEGELE.COM

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