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Remote Workforce Management Scheduler Jobs in Atlanta, GA

ResPro Health

Care Management Scheduler

Atlanta, GA · Remote

$17 - $19/hr

... like remote patient monitoring and chronic care management in their pulmonary practices. With a ... focus on quality patient care and innovative solutions, ResPro Health equips specialists with ...

ResPro Health

Care Management Scheduler

Atlanta, GA · Remote

$17 - $19/hr

... like remote patient monitoring and chronic care management in their pulmonary practices. With a ... focus on quality patient care and innovative solutions, ResPro Health equips specialists with ...

ResPro Health

Care Management Scheduler

Atlanta, GA · On-site +1

$17 - $19/hr

... like remote patient monitoring and chronic care management in their pulmonary practices. With a ... focus on quality patient care and innovative solutions, ResPro Health equips specialists with ...

Emergent Software

Senior IT Support Technician

Atlanta, GA · On-site +1

$50K - $75K/yr

Support a fully remote workforce through ticketing systems, messaging platforms, and video support sessions. * Manage users across Microsoft 365, Google Workspace, JumpCloud, Slack, Zoom, and other ...

Oscar Health

Associate, Operational Forecasting

Atlanta, GA · Remote

$91K - $120K/yr

You will report into the Associate Director, Workforce Management. Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our ...

Staff4Success

National Sales Representative

Atlanta, GA · Remote

$125K - $180K/yr

Their mission is to simplify workforce management and help businesses scale with confidence. Our ... This is a fully remote position for a motivated sales professional with a proven track record of ...

Oscar Health

Associate, Operational Forecasting

Atlanta, GA · Remote

$91K - $120K/yr

You will report into the Associate Director, Workforce Management. Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our ...

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Remote Workforce Management Scheduler information

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How much do remote workforce management scheduler jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote workforce management scheduler in Atlanta, GA is $24.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $27.74 per hour, depending on experience, location, and employer.

What does a remote workforce management scheduler do?

A Remote Workforce Management Scheduler is responsible for planning, coordinating, and optimizing staff schedules for remote teams. They use specialized software to forecast staffing needs, assign shifts, and ensure adequate coverage while considering employee availability and compliance rules. This role helps organizations maintain efficient operations, improve productivity, and provide better service by making sure the right people are scheduled at the right times. Remote Workforce Management Schedulers often analyze data and adjust schedules in real time to accommodate changes in demand or unforeseen absences.

How does a remote workforce management scheduler collaborate with team leads and agents to optimize scheduling?

A Remote Workforce Management Scheduler regularly communicates with team leads to understand staffing needs, shift preferences, and upcoming business priorities. They use workforce management software to create schedules that align with forecasted workloads, ensuring adequate coverage while considering employee availability and preferences. Frequent check-ins with both agents and managers help address real-time changes, such as call volume spikes or last-minute absences, and adjust schedules accordingly. This collaborative approach helps maintain productivity and work-life balance in a remote environment.

What are the key skills and qualifications needed to thrive as a remote workforce management scheduler, and why are they important?

To thrive as a Remote Workforce Management Scheduler, you need strong analytical skills, attention to detail, and experience with workforce planning, often backed by a relevant degree or experience in operations or HR. Familiarity with workforce management software such as Kronos, NICE, or Verint, as well as proficiency in Excel and scheduling tools, is typically required. Excellent communication, problem-solving abilities, and time management are vital soft skills for collaborating with remote teams and adapting to changing staffing needs. These skills ensure effective staff allocation, optimize productivity, and maintain service levels in a virtual work environment.

What is the difference between Remote Workforce Management Scheduler vs Remote HR Coordinator?

AspectRemote Workforce Management SchedulerRemote HR Coordinator
CredentialsScheduling certifications, HRIS familiarityHR certifications, onboarding experience
Work EnvironmentFocus on scheduling and workforce planningEmployee relations, recruitment, and compliance
Employer & Industry UsageUsed in staffing, retail, healthcareUsed across corporate, healthcare, education sectors
Search & Comparison IntentScheduling, workforce planning rolesHR support, employee management roles

The Remote Workforce Management Scheduler primarily handles scheduling and workforce planning, focusing on optimizing staff shifts and availability. In contrast, the Remote HR Coordinator manages employee relations, onboarding, and HR compliance. While both roles support organizational staffing, their core responsibilities and skill sets differ, making each suited to different aspects of workforce management.

What are popular job titles related to Remote Workforce Management Scheduler jobs in Atlanta, GA?

For Remote Workforce Management Scheduler jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Workforce Management Scheduler jobs in Atlanta, GA look for?

The top searched job categories for Remote Workforce Management Scheduler jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Remote Workforce Management Scheduler jobs?

Cities near Atlanta, GA with the most Remote Workforce Management Scheduler job openings:

    Remote Workforce Management Scheduler jobs near you
    Infographic showing various Remote Workforce Management Scheduler job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $51,808 per year, or $24.9 per hour.

    Sr. Workforce Management Systems Analyst - Alvaria WFM

    Wisemen Multimedia, LLC

    Chamblee, GA • Remote

    Full-time

    Re-posted 23 days ago

    Job description

    Job Description:
    Wisemen Multimedia, LLC is seeking a skilled Sr. Workforce Management Systems Analyst to join our Contact Center Support team. Our team supports the management of the largest private, secured, civilian government toll-free telephony infrastructure in the United States. Provide technical support to multiple user groups located at 30+ local and remote IRS service centers.
    The Sr. Workforce Management Systems Analyst is accountable for supporting the development of accurate operational forecasts for volumes, average handle time, and shrinkage based on historical patterns and predictive analytics, utilizing multiple forecasting techniques. The selected candidate will be charged with identifying, researching, and data abnormalities. This position will work closely with business leaders to gain insight into the day-to-day operations of the organization and project impact of future initiatives. As such, partnership with all areas of the business and quantifying impact will be a critical requirement of this role. Candidates should be experienced in analytical and critical-thinking skills, leadership communication, contact workforce management experience, and have a proven track record of collaboration within cross-functional organizations.
    Primary Duties & Responsibilities:
    • Establish ad-hoc reports, templates, and information (Commissioner mandates, FEMA, emergency procedures).
    • Make recommendations for improvements in call statistics.
    • Capture web analytics data primarily through Alvaria WFM.
    •  Develop and maintain statistical forecast models for workload and staffing requirements, including forecast vs. actual trends, and forecasting for trend changes due to seasonal variations and other operational variables.
    • Utilize performance analytics tools to identify agent and volume behaviors for future forecast and schedule scenarios and recommend action items to drive efficiencies and improve workflow.
    • Utilizes advanced SQL programming to manipulate, forecast, and project models that operationalize, optimize, and drive business performance.
    • Ensure governance and compliance for best-in-class standard operating procedures (SOPs) related to forecasting, scheduling, and performance analytics.
    • Create scenarios and present comprehensive recommendations for strategic staffing and hiring plans to ensure cost center optimization.
    • Identify and communicate areas for continual improvement of service levels across the operation, recommending and initiating improvements necessary to attain expected targets.
    • Review and analyze results and report on deviations from forecasts for data validation and root cause analysis.
    • Review and identify trends or patterns of practices/activities that impact operational service level results.
    • Measure and provide hindsight analysis for forecast accuracy and scheduling efficiency used for operational planning.
    • Establish a regular cadence with business leaders to share insights/recommendations regarding volumes, average handle time, shrinkage, and hiring plans.
    • Additional duties and responsibilities as assigned.

    Qualifications:
    • Bachelor’s degree in business, accounting, finance, statistics, or economics, or an equivalent combination of education and work experience.
    • Minimum of 8 plus years’ experience in call-center forecasting.
    • Advanced Excel skills and experience in formulas, arrays, table formatting, conditional formatting, graphs, pivot table reporting and Power BI.
    • Strong IT background in troubleshooting contact center issues with recording software, including Verint 360.
    • Hands-on experience with WFM Software, experience with Alvaria is required.
    • Exceptional analytical and problem-solving skills, specifically tailored to workforce optimization.
    • In-depth knowledge of workforce management tools, processes, and best practices.
    • Experience with Contact Center technology, including Cisco, Verint, or Nice.
    • Familiarity with relevant regulations and compliance requirements specific to workforce management.
    • Understanding of forecasting and value-maximization techniques.
    • Able to host meetings and discuss contact center issues.
    • Must be able to write a standard operating procedure or desk-side guide.