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Remote Workforce Management Scheduler Jobs in Atlanta, GA

travelinc

Contact Center Manager

Duluth, GA · Remote

Interface with Workforce Management to ensure proper staffing levels. * Effectively handle client ... This is a remote position which will be located at the associate's permanent residence. Candidates ...

YO AI Labs

Personal Assistant - Remote

Atlanta, GA · Remote

$25 - $40/hr

Remote Job Type: Contractor Pay: $20-$34/hour Job Overview We are looking for an experienced ... Manage calendars, appointments, and daily schedules. * Organize and prioritize multiple tasks ...

System One

Project Manager, Facilities

Atlanta, GA · Remote

$55 - $65/hr

... schedules, facilitating stakeholder updates, removing roadblocks, mitigating risk, tracking ... The ideal candidate brings 3-5+ years of project management experience in a commercial office ...

System One

Project Manager, Facilities

Atlanta, GA · Remote

$55 - $65/hr

... schedules, facilitating stakeholder updates, removing roadblocks, mitigating risk, tracking ... The ideal candidate brings 3-5+ years of project management experience in a commercial office ...

System One

Project Manager, Facilities

Atlanta, GA · Remote

$55 - $65/hr

... schedules, facilitating stakeholder updates, removing roadblocks, mitigating risk, tracking ... The ideal candidate brings 3-5+ years of project management experience in a commercial office ...

System One

Project Manager, Facilities

Atlanta, GA · Remote

$55 - $65/hr

... schedules, facilitating stakeholder updates, removing roadblocks, mitigating risk, tracking ... The ideal candidate brings 3-5+ years of project management experience in a commercial office ...

System One

Project Manager, Facilities

Atlanta, GA · Remote

$55 - $65/hr

... schedules, facilitating stakeholder updates, removing roadblocks, mitigating risk, tracking ... The ideal candidate brings 3-5+ years of project management experience in a commercial office ...

System One

Project Manager, Facilities

Atlanta, GA · Remote

$55 - $65/hr

... schedules, facilitating stakeholder updates, removing roadblocks, mitigating risk, tracking ... The ideal candidate brings 3-5+ years of project management experience in a commercial office ...

System One

Project Manager, Facilities

Atlanta, GA · Remote

$55 - $65/hr

... schedules, facilitating stakeholder updates, removing roadblocks, mitigating risk, tracking ... The ideal candidate brings 3-5+ years of project management experience in a commercial office ...

System One

Project Manager, Facilities

Atlanta, GA · Remote

$55 - $65/hr

... schedules, facilitating stakeholder updates, removing roadblocks, mitigating risk, tracking ... The ideal candidate brings 3-5+ years of project management experience in a commercial office ...

System One

Project Manager, Facilities

Atlanta, GA · Remote

$55 - $65/hr

... schedules, facilitating stakeholder updates, removing roadblocks, mitigating risk, tracking ... The ideal candidate brings 3-5+ years of project management experience in a commercial office ...

System One

Project Manager, Facilities

Atlanta, GA · Remote

$55 - $65/hr

... schedules, facilitating stakeholder updates, removing roadblocks, mitigating risk, tracking ... The ideal candidate brings 3-5+ years of project management experience in a commercial office ...

System One

Project Manager, Facilities

Atlanta, GA · Remote

$55 - $65/hr

... schedules, facilitating stakeholder updates, removing roadblocks, mitigating risk, tracking ... The ideal candidate brings 3-5+ years of project management experience in a commercial office ...

System One

Project Manager, Facilities

Atlanta, GA · Remote

$55 - $65/hr

... schedules, facilitating stakeholder updates, removing roadblocks, mitigating risk, tracking ... The ideal candidate brings 3-5+ years of project management experience in a commercial office ...

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All JobsWorkforce Management Scheduler JobsRemote Workforce Management Scheduler JobsRemote Workforce Management Scheduler Jobs in Atlanta, GA

Remote Workforce Management Scheduler information

See Atlanta, GA salary details

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$53

How much do remote workforce management scheduler jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote workforce management scheduler in Atlanta, GA is $24.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $27.74 per hour, depending on experience, location, and employer.

What does a remote workforce management scheduler do?

A Remote Workforce Management Scheduler is responsible for planning, coordinating, and optimizing staff schedules for remote teams. They use specialized software to forecast staffing needs, assign shifts, and ensure adequate coverage while considering employee availability and compliance rules. This role helps organizations maintain efficient operations, improve productivity, and provide better service by making sure the right people are scheduled at the right times. Remote Workforce Management Schedulers often analyze data and adjust schedules in real time to accommodate changes in demand or unforeseen absences.

How does a remote workforce management scheduler collaborate with team leads and agents to optimize scheduling?

A Remote Workforce Management Scheduler regularly communicates with team leads to understand staffing needs, shift preferences, and upcoming business priorities. They use workforce management software to create schedules that align with forecasted workloads, ensuring adequate coverage while considering employee availability and preferences. Frequent check-ins with both agents and managers help address real-time changes, such as call volume spikes or last-minute absences, and adjust schedules accordingly. This collaborative approach helps maintain productivity and work-life balance in a remote environment.

What are the key skills and qualifications needed to thrive as a remote workforce management scheduler, and why are they important?

To thrive as a Remote Workforce Management Scheduler, you need strong analytical skills, attention to detail, and experience with workforce planning, often backed by a relevant degree or experience in operations or HR. Familiarity with workforce management software such as Kronos, NICE, or Verint, as well as proficiency in Excel and scheduling tools, is typically required. Excellent communication, problem-solving abilities, and time management are vital soft skills for collaborating with remote teams and adapting to changing staffing needs. These skills ensure effective staff allocation, optimize productivity, and maintain service levels in a virtual work environment.

What is the difference between Remote Workforce Management Scheduler vs Remote HR Coordinator?

AspectRemote Workforce Management SchedulerRemote HR Coordinator
CredentialsScheduling certifications, HRIS familiarityHR certifications, onboarding experience
Work EnvironmentFocus on scheduling and workforce planningEmployee relations, recruitment, and compliance
Employer & Industry UsageUsed in staffing, retail, healthcareUsed across corporate, healthcare, education sectors
Search & Comparison IntentScheduling, workforce planning rolesHR support, employee management roles

The Remote Workforce Management Scheduler primarily handles scheduling and workforce planning, focusing on optimizing staff shifts and availability. In contrast, the Remote HR Coordinator manages employee relations, onboarding, and HR compliance. While both roles support organizational staffing, their core responsibilities and skill sets differ, making each suited to different aspects of workforce management.

What are popular job titles related to Remote Workforce Management Scheduler jobs in Atlanta, GA?

For Remote Workforce Management Scheduler jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Workforce Management Scheduler jobs in Atlanta, GA look for?

The top searched job categories for Remote Workforce Management Scheduler jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Remote Workforce Management Scheduler jobs?

Cities near Atlanta, GA with the most Remote Workforce Management Scheduler job openings:

    Remote Workforce Management Scheduler jobs near you
    Infographic showing various Remote Workforce Management Scheduler job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $51,808 per year, or $24.9 per hour.

    Contact Center Manager

    travelinc

    Duluth, GA • Remote

    Full-time

    Posted 6 days ago

    Job description

    CONTACT CENTER MANAGER 

    We are seeking a savvy Contact Center Manager with a background in leading teams in a 24/7 365 contact center / call center setting. Multiple shifts available. If you're a pro at cultivating talent, driving performance, and elevating customer experiences in the travel industry, this is your chance to shine! If you have a background in corporate travel - even better!

     RESPONSIBILITIES: 

    • Manage and oversee a team of travel consultants in an inbound 24/7 call center.

    • Coach and mentor call center staff through challenging customer service issues.

    • Develop monthly, quarterly and annual call center goals and action plans.

    • Support the Quality Assurance (QA) program, ensuring that the team meets or exceeds acceptable quality scores, coaching individuals as needed.

    • Conduct periodic 1:1 coaching sessions and lead regular team meetings.

    • Ensure performance targets are met or exceeded for team and individuals..

    • Interface with Workforce Management to ensure proper staffing levels.

    • Effectively handle client escalations, solve issues, and take steps to use escalations as a coaching opportunity.

    • Monitor metrics, KPIs and data and proactively identify opportunities to drive efficiency and effectiveness; work to improve the client experience and other business processes.

     QUALIFICATIONS/SKILLS:

    • Bachelor’s Degree in business or related field or equivalent combination of education and experience.

    • 5+ years experience in a travel management contact center environment or closely related industry required with 3+ years experience in direct supervisory role responsible for associate coaching and development.  

    • Expertise in travel management, products, and services preferred.

    • Proficiency with call center software, such as Five9, and customer relationship management (CRM) systems.

    • Strong working knowledge and skills of one or more GDS systems and other travel and contact center systems and tools preferred.

    Join us in creating a dynamic, results-driven environment where excellence thrives and client expectations are not just met, but exceeded. Apply now and be part of transforming our Contact Center to new heights of success!

    WHAT WE OFFER:

    At Travel Incorporated, you'll be part of an established and well-respected company that provides the absolute best service to our customers. In addition, we are forward-thinking and have stayed ahead of the curve in our industry through innovation, technology and constant process improvement. Our dedicated associates give their best every day, and have fun while doing it! Learn more about our business and culture by visiting  www.travelinc.com.


    This is a remote position which will be located at the associate’s permanent residence. Candidates must reside in a state where Travel Incorporated is currently hiring and we reserve the right to decline applications based on location.

    Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact Human Resources at hr@travelinc.com.

    Connecting innovative technology with superior service to advance business travel


    Apply