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Remote Workforce Management Scheduler Jobs in California

West Monroe

This role can be based in a primary Energy & Utilities office as listed or remote in the United ... Design and improve work management processes, including planning, scheduling, and executing ...

Veristat

Human Resources Operations Manager

Ontario, CA · On-site +1

Flexible, inclusive culture - 70% remote workforce, 66% women-led teams Learn more about our core ... Demonstrated ability to manage ambiguous or evolving circumstances, maintain highly confidential ...

Veristat

Principal Medical Writer

Ontario, CA · On-site +1

The Principal Medical Writer works under the direction of Medical Writing management and ... remote workforce, 66% women-led teams Learn more about our core values here! What we offer:

San Diego State University Research Foundation

$6.0K - $6.6K/mo

Project manage the development, revision, and piloting of CWDS curriculum (this may include ... Attend regularly scheduled meetings across teams. (Ex. LXD, LMS, Fiscal, Evaluation). * Support ...

PTP

Genesys Engineer - REMOTE

CA · On-site +1

Genesys Workforce Management * Genesys Agent Desktops (GAD and iWS) * Genesys Info Mart and Interactive Insights * J2EE (Java, Servlets, JSP, EJB, JSF) * .NET (C#, ASP.NET, ADO.NET) Salary is DOE and ...

EN Engineering LLC

Project Scheduler

San Ramon, CA · On-site +1

$90K - $120K/yr

Collaborate across teams --including project management, engineering, construction, and program ... This role is designated as remote, giving you the flexibility to primarily work from home while ...

AgileOne

Careers at AgileOne

Torrance, CA · On-site +1

Experience with on-site/corporate operations and/or remote workforce solutions management ... Scheduling meetings 5% * Escorting clients/staff to/from office 2.5% * Booking travel arrangements ...

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Remote Workforce Management Scheduler information

What is the difference between Remote Workforce Management Scheduler vs Remote HR Coordinator?

AspectRemote Workforce Management SchedulerRemote HR Coordinator
CredentialsScheduling certifications, HRIS familiarityHR certifications, onboarding experience
Work EnvironmentFocus on scheduling and workforce planningEmployee relations, recruitment, and compliance
Employer & Industry UsageUsed in staffing, retail, healthcareUsed across corporate, healthcare, education sectors
Search & Comparison IntentScheduling, workforce planning rolesHR support, employee management roles

The Remote Workforce Management Scheduler primarily handles scheduling and workforce planning, focusing on optimizing staff shifts and availability. In contrast, the Remote HR Coordinator manages employee relations, onboarding, and HR compliance. While both roles support organizational staffing, their core responsibilities and skill sets differ, making each suited to different aspects of workforce management.

How does a Remote Workforce Management Scheduler collaborate with team leads and agents to optimize scheduling?

A Remote Workforce Management Scheduler regularly communicates with team leads to understand staffing needs, shift preferences, and upcoming business priorities. They use workforce management software to create schedules that align with forecasted workloads, ensuring adequate coverage while considering employee availability and preferences. Frequent check-ins with both agents and managers help address real-time changes, such as call volume spikes or last-minute absences, and adjust schedules accordingly. This collaborative approach helps maintain productivity and work-life balance in a remote environment.

What does a Remote Workforce Management Scheduler do?

A Remote Workforce Management Scheduler is responsible for planning, coordinating, and optimizing staff schedules for remote teams. They use specialized software to forecast staffing needs, assign shifts, and ensure adequate coverage while considering employee availability and compliance rules. This role helps organizations maintain efficient operations, improve productivity, and provide better service by making sure the right people are scheduled at the right times. Remote Workforce Management Schedulers often analyze data and adjust schedules in real time to accommodate changes in demand or unforeseen absences.

What are the key skills and qualifications needed to thrive as a Remote Workforce Management Scheduler, and why are they important?

To thrive as a Remote Workforce Management Scheduler, you need strong analytical skills, attention to detail, and experience with workforce planning, often backed by a relevant degree or experience in operations or HR. Familiarity with workforce management software such as Kronos, NICE, or Verint, as well as proficiency in Excel and scheduling tools, is typically required. Excellent communication, problem-solving abilities, and time management are vital soft skills for collaborating with remote teams and adapting to changing staffing needs. These skills ensure effective staff allocation, optimize productivity, and maintain service levels in a virtual work environment.
What are popular job titles related to Remote Workforce Management Scheduler jobs in California? For Remote Workforce Management Scheduler jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Workforce Management Scheduler jobs in California look for? The top searched job categories for Remote Workforce Management Scheduler jobs in California are:
What cities in California are hiring for Remote Workforce Management Scheduler jobs? Cities in California with the most Remote Workforce Management Scheduler job openings:
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Infographic showing various Remote Workforce Management Scheduler job openings in California as of July 2026, with employment types broken down into 84% Full Time, 5% Temporary, and 11% Contract. Highlights an 100% Remote job distribution.
Analyst, Workforce Scheduling - Remote

Analyst, Workforce Scheduling - Remote

Molina Healthcare

Long Beach, CA • Remote

Full-time

PTO

Posted 14 days ago

Molina Healthcare rating

8.0

Company rating: 8.0 out of 10

Based on 196 frontline employees who took The Breakroom Quiz

161st of 299 rated insurance

Job description

JOB DESCRIPTION Job Summary

Provides analyst support for workforce management activities including partnering with leaders to identify business needs, and proposing solutions in line with the needs of members and providers.  Ensures appropriate numbers of skilled resources are in place to manage workload demands, identifies gaps in coverage and proposes solutions for best possible outcomes.

Hours: Mon - Fri 10:30am - 7:30pm in your time zone

training will be for 1 week at the corporate office in CA

Essential Job Duties

Provides analytical input related to call handle time/volume trends, and seeks to continuously improve forecasts and plans.   
Maintains headcount requirements for each plan and works closely with leadership to ensure staffing is adequate to support compliance regulations and service level needs.
Identifies gaps in coverage, predicts work volumes, and proposes new shifts, realignments/hiring plans.
Maintains attrition capacity modeling and management of paid time off (PTO).
Measures performance in each discipline according to established key metrics and targets, and aligns appropriate schedules to meet business needs.
Maintains and updates employee information within the workforce management database to support data integrity.
Maintains relationship with training team to ensure employees attend required trainings/complete trainings during optimal times in regard to business needs/operations.
Provides production reporting to all levels of leadership per business requirements.
Supports workforce management system integrity by communicating known issues and collaborating on resolutions.
Develops workforce management/capacity templates using available data and complex formulas.

Required Qualifications
At least 2 years of relevant experience with workforce management tools, including experience with call center operations policy and procedures, and understanding and experience with service objectives and contact center analytics, or equivalent combination of relevant education and experience.
Ability to convert dollars to full-time equivalent (FTE)/application to contact center budget.
Workforce management experience, including experience with planning efforts. 
Strong data analysis skills, including data integrity experience.
Strong critical-thinking skills, and attention to detail.
Ability to multi-task and work well under pressure.
Root-cause analysis experience.
Ability to work cross-collaboratively across a highly matrixed organization and communicate across all levels of business.
Effective verbal and written communication skills.
Microsoft Office suite and applicable software program(s) proficiency.
 

Preferred Qualifications

Six Sigma or Project Management Professional (PMP) certification.
Professional in Business Analysis (PBA) and/or Professional in Risk Management (PRM).
 

To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

What Molina Healthcare employees say

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Benefits

Hours and flexibility

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About Molina Healthcare

Sourced by ZipRecruiter

Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Long Beach, CA, US

Year founded

1980

Social media

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