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Remote Workforce Management Scheduler Jobs in Rhode Island

Rhode Island Medical Imaging

Patient Scheduler

Warwick, RI · On-site +1

$17 - $22.75/hr

  • Medical

  • Retirement

  • PTO

... remote role once the employee is fully trained and receives management approval. Training will be ... SCHEDULE: * Monday-Friday 9:00 AM-5:30 PM PRINCIPLE DUTIES AND RESPONSIBILITIES: * Handle telephone ...

Harris

Remote Care Management - CMA

Carolina, RI · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

You will set your own hours and will not be held to a daily work hour schedule. Esrun Health wants ... Our program offers a customized model of remote care services that blends Chronic Care Management ...

HMG Careers

Sales Manager Remote

Providence, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Remote Sales Manager

Central Falls, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Manager Remote

Central Falls, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Manager Remote

Woonsocket, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Manager Remote

Carolina, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Remote Sales Manager

Pawtucket, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Remote Sales Manager

Providence, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Manager Remote

Pawtucket, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Manager Remote

Carolina, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Remote Sales Manager

Carolina, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

Jetset With J

Remote Travel Consultant

Providence, RI · Remote

$35K - $65K/hr

Self-motivated with the ability to manage your own schedule * Professional attitude and willingness to learn * Must be authorized to work in the United States What We Offer * 100% Remote work

New

Fisher Organization

$42K - $54K/yr

As a remote role, this position provides a unique chance to learn and develop essential managerial ... schedule and personal production goals.

Fisher Organization

$39K - $50K/yr

As a remote role, this position provides a unique chance to learn and develop essential managerial ... schedule and personal production goals.

New

Fisher Organization

$39K - $50K/yr

As a remote role, this position provides a unique chance to learn and develop essential managerial ... schedule and personal production goals.

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Remote Workforce Management Scheduler information

What does a remote workforce management scheduler do?

A Remote Workforce Management Scheduler is responsible for planning, coordinating, and optimizing staff schedules for remote teams. They use specialized software to forecast staffing needs, assign shifts, and ensure adequate coverage while considering employee availability and compliance rules. This role helps organizations maintain efficient operations, improve productivity, and provide better service by making sure the right people are scheduled at the right times. Remote Workforce Management Schedulers often analyze data and adjust schedules in real time to accommodate changes in demand or unforeseen absences.

How does a remote workforce management scheduler collaborate with team leads and agents to optimize scheduling?

A Remote Workforce Management Scheduler regularly communicates with team leads to understand staffing needs, shift preferences, and upcoming business priorities. They use workforce management software to create schedules that align with forecasted workloads, ensuring adequate coverage while considering employee availability and preferences. Frequent check-ins with both agents and managers help address real-time changes, such as call volume spikes or last-minute absences, and adjust schedules accordingly. This collaborative approach helps maintain productivity and work-life balance in a remote environment.

What are the key skills and qualifications needed to thrive as a remote workforce management scheduler, and why are they important?

To thrive as a Remote Workforce Management Scheduler, you need strong analytical skills, attention to detail, and experience with workforce planning, often backed by a relevant degree or experience in operations or HR. Familiarity with workforce management software such as Kronos, NICE, or Verint, as well as proficiency in Excel and scheduling tools, is typically required. Excellent communication, problem-solving abilities, and time management are vital soft skills for collaborating with remote teams and adapting to changing staffing needs. These skills ensure effective staff allocation, optimize productivity, and maintain service levels in a virtual work environment.

What is the difference between Remote Workforce Management Scheduler vs Remote HR Coordinator?

AspectRemote Workforce Management SchedulerRemote HR Coordinator
CredentialsScheduling certifications, HRIS familiarityHR certifications, onboarding experience
Work EnvironmentFocus on scheduling and workforce planningEmployee relations, recruitment, and compliance
Employer & Industry UsageUsed in staffing, retail, healthcareUsed across corporate, healthcare, education sectors
Search & Comparison IntentScheduling, workforce planning rolesHR support, employee management roles

The Remote Workforce Management Scheduler primarily handles scheduling and workforce planning, focusing on optimizing staff shifts and availability. In contrast, the Remote HR Coordinator manages employee relations, onboarding, and HR compliance. While both roles support organizational staffing, their core responsibilities and skill sets differ, making each suited to different aspects of workforce management.

What are popular job titles related to Remote Workforce Management Scheduler jobs in Rhode Island?

For Remote Workforce Management Scheduler jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Remote Workforce Management Scheduler jobs in Rhode Island look for?

The top searched job categories for Remote Workforce Management Scheduler jobs in Rhode Island are:

What cities in Rhode Island are hiring for Remote Workforce Management Scheduler jobs?

Cities in Rhode Island with the most Remote Workforce Management Scheduler job openings:

Remote Workforce Management Scheduler jobs near you

Patient Scheduler

Rhode Island Medical Imaging

Warwick, RI • On-site, Remote

$17 - $22.75/hr

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago

Rhode Island Medical Imaging rating

4.5

Company rating: 4.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

SUMMARY:
This position will transition to a remote role once the employee is fully trained and receives management approval. Training will be completed on-site at our corporate office in Warwick, RI.
Under the general supervision of the Patient Access Manager and according to established policies and procedures, the Patient Scheduler is responsible for scheduling calls and faxes for all RIMI locations. Reviews exam preparation, gives directions, builds patient accounts, and discusses insurance, pre-authorization, eligibility, and payment policies with patients prior to their arrival. Interacts with the radiologists, referring physicians, and staff as required. Coordinates with site managers, modality leads, reception, transcription, billing, management, and other personnel at all sites to ensure efficient operations.
SCHEDULE:
  • Monday-Friday 9:00 AM-5:30 PM

PRINCIPLE DUTIES AND RESPONSIBILITIES:
  • Handle telephone calls in a timely, courteous, and efficient manner when scheduling patients and responding to questions; provide excellent customer service and exhibit helpful behaviors.
  • Understand and apply insurance pre-authorization rules and RIMI policies regarding the scheduling of exams.
  • Obtain correct demographic and insurance information when scheduling patient exams.
  • Scan authorizations and communicate with the Authorization staff when necessary.
  • Coordinate and communicate with the Radiologist and referring physician as required.
  • Ensure that scheduling, patient account, insurance, and other related records are properly completed with the correct patient identification, statistical, and billing information.
  • Contact patients to clarify information whenever required.
  • Coordinate with and provide additional assistance to other personnel in areas outside primary areas of responsibility when possible or necessary.
  • Complete patient satisfaction calls for a sample of patients as instructed.
  • Ensure that all interactions are in compliance with HIPAA, federal, and state compliance regulations.
  • Available as scheduled to provide scheduling duties at specified times assigned.
  • Ensure proper operation of equipment at all times.
  • Responsible for immediately reporting any concerns regarding equipment operation to the Supervisor.
  • Responsible for immediately reporting any concerns regarding a referring office, patient, and/or the employee themselves to the Supervisor.
  • Train in accordance with the department needs as assigned.
  • As scheduled, remain flexible and available to perform duties at specific times
  • Offer flexibility to ensure that there is proper staffing coverage.
  • Additional duties as assigned.

BASIC KNOWLEDGE/SKILLS:
  • Knowledge of health insurance requirements as it relates to pre-authorization, eligibility, and out-of-pocket responsibilities.
  • Interpersonal skills to interface effectively with patients who may be under physical and/or emotional stress, referring physicians, staff, the Radiologist, and fellow employees.
  • Organizational and analytical skills to compile and interpret data.
  • Ability to perform basic computer skills is required.

EXPERIENCE:
  • Medical office experience and previous patient scheduling experience preferred.

EDUCATION:
  • High school diploma or equivalent.

PHYSICAL DEMANDS:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. This description is not intended to be a complete statement of the position, but rather to act as a guide to the general work to be performed. The requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual's competencies and customer requirements impact the actual role performed. Prolonged periods of repetitive sitting and standing at a desk and working on a computer. Must be able to perform all essential duties without restriction. Must be able to lift up to 15 pounds.
Join an award-winning organization! With numerous private, state-of-the-art medical diagnostic imaging facilities, join the team that has been providing Rhode Island with imaging excellence for over 80 years! The American College of Radiology has named RIMI one of the first outpatient diagnostic imaging Centers of Excellence in the country and the first in Rhode Island. RIMI also has the honor of being named an eight-time winner of Providence Business News' Healthiest Employers of Rhode Island Award, most recently in 2025!
RIMI offers best-in-class benefits to eligible employees including multi-tiered health plans, flexible spending accounts, generous paid time off, 401(k) plan with profit sharing component, uniform reimbursement, company "swag," yearly reimbursement for continuing medical education, educational assistance (reimbursement) program, student loan repayment program, and career development opportunities. Enjoy competitive pay and all in our innovative culture that consistently provides the highest levels of quality, safety, technology, and patient care.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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