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Workforce Management Manager Jobs in Indiana (NOW HIRING)

Communicarehealth

Workforce Manager

New Albany, IN · On-site

PURPOSE/BELIEF STATEMENT As Workforce Manager, you will synchronize the efforts of the dedicated ... These specialized solutions include chronic disease management, memory care, telehealth services ...

Aerotek

Construction Workforce Manager

Lebanon, IN · On-site

Optimize the performance of associates through performance management and feedback, KPI tracking ... Construction and workforce management experience preferred * Construction Specific OSHA 10 ...

Aerotek

Construction Workforce Manager

Lebanon, IN · On-site

$60K - $70K/yr

Optimize the performance of associates through performance management and feedback, KPI tracking ... Construction and workforce management experience preferred * Construction Specific OSHA 10 ...

Televerde

Workforce Development Supervisor

Madison, IN · On-site

$45K - $55K/yr

The Workforce Development Supervisor (WDS) will work on programs and support activities directly ... Provide oversight and management of activities necessary to ensure client engagement throughout the ...

Televerde

Workforce Development Supervisor

Madison, IN · On-site

$45K - $55K/yr

The Workforce Development Supervisor (WDS) will work on programs and support activities directly ... Provide oversight and management of activities necessary to ensure client engagement throughout the ...

Staff Management

Account Manager

Lafayette, IN · On-site

$60K - $75K/yr

Staff Management | SMX, a TrueBlue company, is a leading staffing partner specializing in contingent workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 ...

The Job Center Staffing

Account Manager

Plainfield, IN · On-site

$55K - $60K/yr

Client Relationship & Business Management * Serve as the primary point of contact for assigned accounts * Build strategic partnerships through a strong understanding of client operations, workforce ...

New

Cynet Systems, Inc.

Registered Nurse

Indianapolis, IN · On-site

Whether it's in Staffing, Training, Recruitment Process Outsourcing, or Workforce Management Services like Payroll, Managed Vendor Services or Human Capital Management; our experts deliver these ...

ASSA ABLOY

Regional Sales Manager

Elkhart, IN · On-site

$70K - $80K/yr

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

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Workforce Management Manager information

What does a workforce management manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are the key skills and qualifications needed to thrive as a workforce management manager?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What are some common challenges faced by workforce management managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the most commonly searched types of Workforce Management jobs in Indiana?

The most popular types of Workforce Management jobs in Indiana are:

What are popular job titles related to Workforce Management Manager jobs in Indiana?

For Workforce Management Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Workforce Management Manager jobs in Indiana look for?

The top searched job categories for Workforce Management Manager jobs in Indiana are:

What cities in Indiana are hiring for Workforce Management Manager jobs?

Cities in Indiana with the most Workforce Management Manager job openings:

Workforce Management Manager jobs near you
Infographic showing various Workforce Management Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution.

Workforce Manager

Communicarehealth

New Albany, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Job Address:

3625 St. Joseph Road New Albany, IN 47150


CommuniCare Health Services is a fast-growing health care provider with over 90 facilities in 7 states. That's a whole lot of opportunity for you to join our team and make a difference in the lives of others!

Rolling Hills Healthcare Center, a member of the CommuniCare Family, is currently recruiting a Workforce Manager to join our team!

PURPOSE/BELIEF STATEMENT

As Workforce Manager, you will synchronize the efforts of the dedicated nursing team that is the heart of our facility. This Department Head position exists to provide staffing coordination to assure that the highest degree of quality resident care is maintained at all times.

WHAT WE OFFER

Beyond competitive pay scales and PTO packages, we offer all full-time employees a variety of benefit options including:

  • Life Insurance

  • LTD/STD

  • Medical, Dental, and Vision

  • 401(k) Employer Match with Flexible Spending Accounts

JOB DUTIES/RESPONSIBILITIES

As Workforce Manager, you will:

  • Take necessary steps to ensure that sufficient members of nursing staff are on duty at all times.

  • Follow established HPPD budget and process to align hours with budget.

  • Follow center policies and procedure for use of agency and in-house pool.

  • Complete a listing of vacant nursing positions for facility administration as needed.

  • Perform attendance and paid time off administration for nursing staff.

  • Perform all other general and/or specific administrative staffing duties required.

QUALIFICATONS/EXPERIENCE REQUIREMENTS

  • A minimum of a BS or BA in Business Administration, Human Resources or any related field

  • 1-2 years prior scheduling experience, preferably in a healthcare or hospitality environment

KNOWLEDGE/SKILLS/ABILITIES

  • Understanding of resident rights and care procedures and standards

  • Ability to make independent decisions when circumstances warrant such action.

  • Ability to deal tactfully with staff, residents, family members, visitors, government agencies, and the general public.

  • Ability and willingness to work harmoniously with all staff.

  • Must have patience, tact, and enthusiasm, as well as the willingness to handle difficult residents.

  • Willingness and ability to be flexible in new methods and principles.

  • Computer literacy and skills including Microsoft software including but not limited to Excel, Word, and Outlook.

  • Prior Scheduling software experience preferred

  • Ability to openly communicate at all levels of the organization

About Us

Since 1984, CommuniCare Family of Companies has been committed to delivering exceptional, personcentered care as a national leader in postacute services for individuals with chronic or complex conditions. Today, our more than 105 skilled nursing and longterm care facilities serve nearly 13,000 residents at any given time.

To support our centers and ensure longterm success and continuity of care, CommuniCare has developed integrated lines of business spanning the full continuum of care. These specialized solutions include chronic disease management, memory care, telehealth services, Medicare insurance plans, behavioral health programs, and comprehensive medical services. Together, they enable us to deliver sophisticated, coordinated, and transformative care beyond the walls of our facilities.

Our mission, Serve with Pride, is evident in the quality and consistency residents, families, and community partners have come to expect and trust. With more than 14,000 employees serving communities across Ohio, Indiana, Virginia, and West Virginia, we are dedicated to improving the lives of our residents by placing extraordinary service above all else.

We continue to raise the bar and innovate wherever possible to enhance quality of life-creating environments where residents feel at home, employees thrive, and families find comfort and confidence in the care we provide.

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