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Workforce Management Manager Jobs in Indiana (NOW HIRING)

Communicarehealth

Workforce Manager

New Albany, IN · On-site

PURPOSE/BELIEF STATEMENT As Workforce Manager, you will synchronize the efforts of the dedicated ... These specialized solutions include chronic disease management, memory care, telehealth services ...

Aerotek

Construction Workforce Manager

Lebanon, IN · On-site

Optimize the performance of associates through performance management and feedback, KPI tracking ... Construction and workforce management experience preferred * Construction Specific OSHA 10 ...

Aerotek

Construction Workforce Manager

Lebanon, IN · On-site

$60K - $70K/yr

Optimize the performance of associates through performance management and feedback, KPI tracking ... Construction and workforce management experience preferred * Construction Specific OSHA 10 ...

AECOM

Program Management Manager

Indianapolis, IN · On-site

Join us. AECOM is seeking an experienced Program Manager to support a major project in the ... Proposes skill development approaches and workforce planning to deliver capabilities for the future.

AECOM

Program Management Manager

Indianapolis, IN · On-site

Join us. AECOM is seeking an experienced Program Manager to support a major project in the ... Proposes skill development approaches and workforce planning to deliver capabilities for the future.

Televerde

Workforce Development Supervisor

Madison, IN · On-site

$45K - $55K/yr

The Workforce Development Supervisor (WDS) will work on programs and support activities directly ... Provide oversight and management of activities necessary to ensure client engagement throughout the ...

Televerde

Workforce Development Supervisor

Madison, IN · On-site

$45K - $55K/yr

The Workforce Development Supervisor (WDS) will work on programs and support activities directly ... Provide oversight and management of activities necessary to ensure client engagement throughout the ...

Staff Management

Account Manager

Lafayette, IN · On-site

$60K - $75K/yr

Staff Management | SMX, a TrueBlue company, is a leading staffing partner specializing in contingent workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 ...

Focus Workforce Management

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Industrial Maintenance Technician I

Valparaiso, IN · On-site

$28 - $32/hr

Position Summary: The Maintenance Technician will install, repair and maintain machinery, mechanical and electrical equipment such as electrical controls, electrical/servo motors, pneumatic ...

Focus Workforce Management

Be Seen First

Industrial Maintenance Technician I

Valparaiso, IN · On-site

$28 - $32/hr

Position Summary: The Maintenance Technician will install, repair and maintain machinery, mechanical and electrical equipment such as electrical controls, electrical/servo motors, pneumatic ...

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Workforce Management Manager information

What does a workforce management manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are the key skills and qualifications needed to thrive as a workforce management manager?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What are some common challenges faced by workforce management managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the most commonly searched types of Workforce Management jobs in Indiana?

The most popular types of Workforce Management jobs in Indiana are:

What are popular job titles related to Workforce Management Manager jobs in Indiana?

For Workforce Management Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Workforce Management Manager jobs in Indiana look for?

The top searched job categories for Workforce Management Manager jobs in Indiana are:

What cities in Indiana are hiring for Workforce Management Manager jobs?

Cities in Indiana with the most Workforce Management Manager job openings:

Workforce Management Manager jobs near you
Infographic showing various Workforce Management Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution.

Workforce Management Process Analyst

Avon, IN • On-site

Hyster-Yale Materials Handling, Inc.
Machinery Manufacturing • 5 - 10K employees
Learn more about Hyster-Yale Materials Handling, Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Hyster-Yale Materials Handling rating

9.0

Company rating: 9.0 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Job Title
Workforce Management Process Analyst
Job Category
Engineering
Job Description
What starts with YOU, moves the world!
Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Workforce Management Process Analyst out of our Avon, IN and occasionally our Danville, IL facility - the incumbent will travel between the two.
What You Will Do:
  • As a Workforce Management Process Analyst, you will be responsible for maintaining and supporting the workforce management system while partnering with operations leadership to improve productivity, efficiency, and resource utilization.
  • Develop, implement, and maintain labor standards for warehouse operations.
  • Conduct time studies and workflow analysis to establish accurate performance expectations.
  • Maintain warehouse layouts, process maps, and operational flow documentation.
  • Collect and analyze operational data to identify opportunities for labor and process improvements.
  • Review workforce management reports and performance metrics with supervisors and management teams.
  • Train supervisors and support staff on workforce management tools, reporting processes, labor standards, and performance measurement methodologies.
  • Maintain system data, including job codes, equipment information, security access, employee schedules, and related workforce management files.
  • Validate labor standards and recommend corrective actions when process, equipment, or operational changes occur.
  • Support continuous improvement initiatives focused on safety, quality, productivity, and operational efficiency.
  • Evaluate labor adjustment requests and exercise sound judgment to ensure data accuracy and consistency.

Who You Are:
  • You are an analytical problem-solver with a strong understanding of warehouse and distribution operations.
  • You enjoy working with data, identifying process improvement opportunities, and collaborating with leaders to drive operational excellence.
  • You communicate effectively with employees at all levels of the organization and can translate complex information into practical solutions.

What You Will Need:
  • Bachelor's degree in Industrial Engineering, Operations Management, Supply Chain, or a related field preferred.
  • Equivalent combination of education and relevant experience may be considered.
  • Equivalent industry experience of 8-10 years may be considered in lieu of a degree.
  • Possess 4-6 years of experience in warehouse, distribution, industrial engineering, workforce management, or related operations environments.

Skills & Abilities:
  • Knowledge of warehouse and distribution center operations.
  • Experience conducting time studies, labor analysis, or process improvement activities.
  • Strong analytical and mathematical skills.
  • Proficiency with computer applications, databases, and reporting tools.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to train and coach operational personnel on workforce management processes and tools.
  • Ability to analyze data and provide actionable recommendations to leadership.

Who we are:
Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com.
What we offer:
Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).
#LI-TE1
#LI-HYBRID
Job Type
Permanent
Time Type
Full time
Work Hours
40
Travel Required
10-25%
Primary Location
HY US Avon, IN
Address
10144 Veterans Dr
Zip Code
46123
Field-Based
No
Relocation Assistance Available
No
We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.
EOE/Minorities/Females/Veterans/Disabled

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