ZipRecruiter

Log In

1

Workforce Management Manager Jobs in Indiana (NOW HIRING)

Rally House

$60K - $75K/yr

The Workforce Management Analyst supports the planning, analysis, and execution of workforce and operational initiatives across the organization. This role partners cross-functionally with corporate ...

Communicarehealth

Workforce Manager

New Albany, IN

PURPOSE/BELIEF STATEMENT As Workforce Manager, you will synchronize the efforts of the dedicated ... These specialized solutions include chronic disease management, memory care, telehealth services ...

ASSA ABLOY

Regional Sales Manager

Franklin, IN

$70K - $80K/yr

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

ASSA ABLOY

Regional Sales Manager

Elkhart, IN

$70K - $80K/yr

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

ASSA ABLOY

Regional Sales Manager

Indianapolis, IN

$70K - $80K/yr

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

next page

Showing results 1-20

All JobsWorkforce Management JobsWorkforce Management Manager JobsWorkforce Management Manager Jobs in Indiana

Workforce Management Manager information

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the key skills and qualifications needed to thrive as a Workforce Management Manager, and why are they important?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What does a Workforce Management Manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are some common challenges faced by Workforce Management Managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.
What are the most commonly searched types of Workforce Management jobs in Indiana? The most popular types of Workforce Management jobs in Indiana are:
What are popular job titles related to Workforce Management Manager jobs in Indiana? For Workforce Management Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Workforce Management Manager jobs in Indiana look for? The top searched job categories for Workforce Management Manager jobs in Indiana are:
What cities in Indiana are hiring for Workforce Management Manager jobs? Cities in Indiana with the most Workforce Management Manager job openings:
Workforce Management Manager jobs near you
Infographic showing various Workforce Management Manager job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Workforce Management Analyst

Rally House

On-site

$60K - $75K/yr

Full-time

Re-posted 3 days ago

Rally House rating

6.1

Company rating: 6.1 out of 10

Based on 111 frontline employees who took The Breakroom Quiz

53rd of 104 rated fashion retailers

Job description

Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behind it all is a team fueled by energy, passion, and hometown pride. As we continue to grow, we're looking for team members who are excited to help shape the future of Rally House, deliver exceptional experiences, and make every fan feel right at home.

Job Description

The Workforce Management Analyst supports the planning, analysis, and execution of workforce and operational initiatives across the organization. This role partners cross-functionally with corporate and field teams tooptimizelabor strategies, improve operational processes, and support the successful rollout of projects, pilots, and continuous improvement initiatives.

Responsibilities

  • Develop andmaintainlabor models, staffing guides, forecasting tools, and workforce planning resources to support store operations
  • Analyze labor performance, productivity, sales trends, and workforce metrics toidentifyopportunities, risks, and actionable recommendations
  • Partner with field leadership tooptimizestaffing levels, scheduling practices, and workforceutilization
  • Evaluate retail processes, including labor management, service execution, inventory flow, and merchandising, toidentifyinefficiencies and improvement opportunities
  • Lead continuous improvement initiatives that simplify operations, reduce workload friction, and improve consistency across stores
  • Partner with field leadership to pilot process changes, measure results, and support successful rollouts
  • Manage operational and workforce-relatedprojectsend-to-end, including timelines, milestones, risks, deliverables, and follow-up actions
  • Serve as a cross-functional partner between Operations, HR, Finance, Talent Acquisition, and Field Leadership to communicate updates, resolve issues, and support key initiatives

Skills and Knowledge

A collaborative spirit and the confidence to take ownership of projects from start to finish, Analytical mindset and critical thinking skills, Proficiency in Microsoft 365 and experience Microsoft Excel, Strong analytical and data interpretation skills, Strong organization and project management skills with the ability to handle multiple priorities, Strong writing, editing, and visual communication skills

Qualifications

  • Bachelor's degree in Business, Operations, Human Resources, Analytics, Finance, or a related field preferred
  • 2-5 years of experience in workforce management, labor planning, retail operations, ora relatedfield
  • Experience with workforce management and scheduling platforms preferred

Physical Requirements

  • Ability to operate a computer, keyboard, mouse, and other standard office equipment
  • Able to clearly view and read information on a computer screen
  • Occasionally lift or move items up to 15 pounds

Location

  • On-site in Lenexa, KS

Pay Range

$60,000.00 - $75,000.00

What Rally House employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply