1

Workforce Management Associate Jobs in Indiana (NOW HIRING)

The Industrial Workforce Manager is responsible for the overall management of an engagement ... Optimize the performance of associates through performance management and feedback, KPI tracking ...

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that ... Manufacturing Associate Location: Indianapolis, IN, 46221 Duration: 12 Months Job Type: Temporary ...

Manufacturing Associate

Indianapolis, IN ยท On-site

$17 - $19.80/hr

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that ... Manufacturing Associate Location: Indianapolis, IN, 46221 Duration: 12 Months Job Type: Temporary ...

Manufacturing Associate

Indianapolis, IN ยท On-site

$15 - $19/hr

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that ... Manufacturing Associate Location: Indianapolis, IN, 46221 Duration: 12 Months Job Type: Temporary ...

... management and customer satisfaction. [AMS ] As a Workday Engagement Manager (Senior Associate) in Kainos, you'll be responsible for ensuring the successful post deployment service delivery of ...

Sr. PX Generalist

Mooresville, IN ยท On-site

$68K - $87K/yr

Serve as a consultative & influential partner to the contingent workforce management team, supporting ER matters involving temporary or agency associates. Support people leaders in addressing ...

Sr. PX Generalist

Mooresville, IN ยท On-site

$68K - $87K/yr

Serve as a consultative & influential partner to the contingent workforce management team, supporting ER matters involving temporary or agency associates. Support people leaders in addressing ...

next page

Showing results 1-20

Workforce Management Associate information

See Indiana salary details

$8

$18

$30

How much do workforce management associate jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for workforce management associate in Indiana is $18.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are the main challenges a Workforce Management Associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What is the career path in workforce management?

A career path in workforce management typically starts with roles such as Workforce Management Associate or Analyst, focusing on scheduling, forecasting, and staffing. Progression can lead to senior positions like Workforce Manager, Operations Manager, or Workforce Planning Director, often requiring experience with workforce management tools and data analysis skills.

What are the key skills and qualifications needed to thrive as a Workforce Management Associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What does a Workforce Management Associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

Is WFM a good career?

Workforce Management (WFM) is a growing field that involves optimizing staffing, scheduling, and resource allocation using tools like workforce management software. It offers opportunities in various industries such as customer service, retail, and healthcare, often requiring analytical skills and attention to detail. The role can provide stable employment and career advancement for those interested in operations and data analysis.

What are the 4 pillars of WFM?

The four pillars of Workforce Management (WFM) are forecasting, scheduling, real-time management, and reporting. These components help ensure optimal staffing levels, improve efficiency, and enhance service quality in a workplace environment. WFM professionals often use tools like spreadsheets and specialized software to support these functions.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

Is WFM part of HR?

Workforce Management (WFM) is a function that often overlaps with Human Resources (HR) but is typically a separate department focused on optimizing staffing, scheduling, and resource allocation using tools like forecasting and scheduling software. While WFM professionals may collaborate with HR, they usually handle operational aspects of workforce planning rather than broader HR functions such as recruitment or employee relations.
What are the most commonly searched types of Workforce Management jobs in Indiana? The most popular types of Workforce Management jobs in Indiana are:
What are popular job titles related to Workforce Management Associate jobs in Indiana? For Workforce Management Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Workforce Management Associate jobs in Indiana look for? The top searched job categories for Workforce Management Associate jobs in Indiana are:
What cities in Indiana are hiring for Workforce Management Associate jobs? Cities in Indiana with the most Workforce Management Associate job openings:
Industrial Workforce Manager

Industrial Workforce Manager

Aerotek

Indianapolis, IN โ€ข On-site

Other

Posted 5 days ago


Job description

Overview

Why Aerotek?

Aerotek is an operating company within Allegis Group, a global leader in talent solutions.ย We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance.

ย 

Working at Aerotek and why you will love it...

We are a team of driven people who push ourselves and those around us to develop personally and professionally. At Aerotek, you can expect a dynamic and competitive work environment. To ensure your success, you will take part in a comprehensive training program, surrounded by a positive and supportive culture that encourages everyone to help develop themselves and others. ย Aerotek promotes exclusively from within

Job Summary:

The Industrial Workforce Manager is responsible for the overall management of an engagement, including, but not limited to day-to-day workforce and operational supervision, client relations, and any onsite team management. The workforce Manager will ensure effective communication among associates, client, and internal stakeholders and partners.

Essential Functions:

  • Oversee and manage deliverables as outlined in Statement of Work, work order, and/or contracts
  • Maintain and manage associate work force according to client specific requirements
  • Optimize the performance of associates through performance management and feedback, KPI tracking and monitoring, and corrective action as needed
  • Serve as the interface between client managers, associates, local office, Services Practices teams, and matrix partners
  • Assist and review client specific and internal reporting in conjunction with Delivery Manager, Delivery Lead, and Services Delivery Enablement team
  • Attend client quarterly business reviews
  • Maintain a professional work environment in alignment with current client and Aerotek culture; partner with Employee Relations on issues or guidance as needed
  • Safety conscious in all areas of the business to ensure that all employees are executing safe work procedures, including partnering with Health & Safety, conducting client site walks, and following injury reporting protocol by communicating with appropriate internal contacts and local medical facility for post-accident care
  • Administer Oraltox and random drug screening as needed
  • Support all documentation using Aerotek's online system and access database to track information and upload information as needed (Connected, SharePoint, Microsoft Teams)
  • Act as a liaison on the fulfillment of open requisitions with local Aerotek office and Delivery Manager/Delivery Lead
  • Conduct first day onboarding tasks as defined by Aerotek and client requirements including assisting with client specific/owned materials orientation
  • If on site with no Client Engagement Specialist (CES), additional responsibilities include but not limited to daily site set up, routine audit of associate PPE compliance and Aerotek assets, entering task codes in Ultimate Kronos Group (UKG), monitoring clock in/outs, and managing sign in sheets

Supervisory or Management Responsibilities:

At accounts with internal staff assigned, supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Minimum Education/Abilities/Skills:

  • High School Diploma or GED equivalent required ย 
  • 5+ years of related work experience required
  • Prior experience managing or supervising people required
  • Construction and workforce management experience preferred
  • Construction Specific OSHA 10 Certification preferred
  • Proficient in Microsoft Office Suite
  • Strong time management, communication, and organization skills
  • Skilled in multitasking, task prioritization, and ability to work efficiently under tight deadlines
  • Ability to work independently and as part of a team
  • Capable of public speaking and handling difficult conversations
  • Adherence to strict safety guidelines and professionalism
  • Effective representation and communication with clients
  • Flexible with work schedule as needed for client and project support

Special Requirements

  • Ability to travel to either project or client site as dictated by project/client need

Physical Requirements

  • Standing for 1-2 hours each day (i.e., conducting site walks)
  • Lifting objects weighing up to 50 lbs.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors

Employment Type: OTHER