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Workforce Management Associate Jobs in Indiana (NOW HIRING)

The New York Blower Company

HR Coordinator

La Porte, IN · On-site

$19.50 - $25.50/hr

... ensuring that our workforce is managed effectively. The ideal candidate will possess strong ... Associate's or bachelor's degree in human resources, Business Administration, a related field or ...

The New York Blower Company

HR Coordinator

La Porte, IN

$19.50 - $25.50/hr

... ensuring that our workforce is managed effectively. The ideal candidate will possess strong ... Associate's or bachelor's degree in human resources, Business Administration, a related field or ...

Kainos

Workday AMS Service Manager

Indianapolis, IN · Remote

... management and customer satisfaction. [AMS ] As a Workday Engagement Manager (Senior Associate) in Kainos, you'll be responsible for ensuring the successful post deployment service delivery of ...

New York Blower

HR Coordinator

La Porte, IN · On-site

... ensuring that our workforce is managed effectively. The ideal candidate will possess strong ... Associate's or bachelor's degree in human resources, Business Administration, a related field or ...

New York Blower Company

HR Coordinator

La Porte, IN · On-site

$19.50 - $25.50/hr

... ensuring that our workforce is managed effectively. The ideal candidate will possess strong ... Associate's or bachelor's degree in human resources, Business Administration, a related field or ...

Ascension

Scheduling Excellence Manager

Indianapolis, IN · On-site

$65K/yr

... workforce management, or staff coordination * Experience with an enterprise scheduling platform ... associates and applicants for employment without regard to race, color, religion, sex/gender ...

New

BCForward

Buyer

Indianapolis, IN · On-site

$21 - $25/hr

Associate degree with 4+ years of operational, procurement, or logistical experience; or * Bachelor ... and workforce management expert, to fuel the development and execution of core business and ...

BCForward

Procurement Buyer

Indianapolis, IN · On-site

$21 - $24/hr

Associate degree with 4+ years of operational, procurement, or logistical experience; or * Bachelor ... and workforce management expert, to fuel the development and execution of core business and ...

TekWissen LLC

Packaging Technician

Indianapolis, IN · On-site

$16.25 - $19.75/hr

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that ... Monday to Thursday 02:45PM to 01:30 AM Summary As a Packaging and Labeling Associate on the ...

Amazon

Transportation Area Manager

Georgetown, IN

$59K - $80K/yr

You and your team of Transportation Associates are responsible for Amazon customers receiving their ... motivate your hourly workforce. Manage safety, quality, productivity, and customer delivery ...

Amazon

Transportation Area Manager

Georgetown, IN · On-site

$59K - $80K/yr

You and your team of Transportation Associates are responsible for Amazon customers receiving their ... motivate your hourly workforce. Manage safety, quality, productivity, and customer delivery ...

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Workforce Management Associate information

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How much do workforce management associate jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for workforce management associate in Indiana is $18.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are the main challenges a Workforce Management Associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What is the career path in workforce management?

A career path in workforce management typically starts with roles such as Workforce Management Associate or Analyst, focusing on scheduling, forecasting, and staffing. Progression can lead to senior positions like Workforce Manager, Operations Manager, or Workforce Planning Director, often requiring experience with workforce management tools and data analysis skills.

What are the key skills and qualifications needed to thrive as a Workforce Management Associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What does a Workforce Management Associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

Is WFM a good career?

Workforce Management (WFM) is a growing field that involves optimizing staffing, scheduling, and resource allocation using tools like workforce management software. It offers opportunities in various industries such as customer service, retail, and healthcare, often requiring analytical skills and attention to detail. The role can provide stable employment and career advancement for those interested in operations and data analysis.

What are the 4 pillars of WFM?

The four pillars of Workforce Management (WFM) are forecasting, scheduling, real-time management, and reporting. These components help ensure optimal staffing levels, improve efficiency, and enhance service quality in a workplace environment. WFM professionals often use tools like spreadsheets and specialized software to support these functions.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

Is WFM part of HR?

Workforce Management (WFM) is a function that often overlaps with Human Resources (HR) but is typically a separate department focused on optimizing staffing, scheduling, and resource allocation using tools like forecasting and scheduling software. While WFM professionals may collaborate with HR, they usually handle operational aspects of workforce planning rather than broader HR functions such as recruitment or employee relations.
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Workforce Management Associate jobs near you
HR Coordinator

HR Coordinator

The New York Blower Company

La Porte, IN • On-site

$19.50 - $25.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Description:

Overview
We are seeking a dedicated and detail-oriented Human Resources Coordinator to join our Human Resources Team. This role is essential in supporting various HR functions and ensuring that our workforce is managed effectively. The ideal candidate will possess strong administrative skills, a strategic mindset, and a passion for fostering a positive workplace culture.


Responsibilities:

  • Assist in the recruitment process by managing job postings, screening candidates, and coordinating interviews using various ATS/recruitment portals.
  • Support onboarding processes for new hires, ensuring they have the necessary resources and training, in a timely and professional manner.
  • Manage and maintain accurate employee records and maintain compliance with workers' compensation regulations.
  • Administer HR documents such as employment contracts, policies, and performance forms.
  • Support benefits enrollment and changes; liaise with HR Manager as needed.
  • Provide administrative support to the HR department.
  • Respond to employee inquiries regarding HR policies, procedures, and benefits.
  • Assist with payroll preparation by providing relevant data (pto, leaves, etc).
  • Collaborate with cross-functional teams and provide general HR support as needed.
  • General office administrative support as needed: ordering office supplies, catering lead for events, keeper of petty cash, ability to assist/coordinate a vendor (plumber, electrician, etc)


Requirements:


  • Experience in human resources or related administrative roles.
  • Familiarity with HR software - Paylocity is a preference but not a requirement
  • Knowledge of workers' compensation regulations and compliance requirements.
  • Strong organizational skills with the ability to manage multiple tasks simultaneously.
  • Excellent communication skills both written and verbal.
  • Ability to think strategically and contribute to workforce management initiatives.
  • Experience in training development and employee evaluation processes is a plus.
  • A proactive approach to problem-solving with strong attention to detail.
  • Ability to abide by company confidentiality and legal regulations
  • Professional and a positive team attitude

Qualifications:

  • Associate’s or bachelor’s degree in human resources, Business Administration, a related field or adequate experience.
  • 1–2 years of experience in an HR support or administrative role preferred.
  • Working knowledge of HR processes and best practices.
  • Strong organizational and time management skills.
  • Excellent verbal and written communication abilities.
  • Discretion with confidential information and sensitive data.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Profit Sharing
  • Retirement plan
  • Vision insurance