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Workforce Management Associate Jobs in Indiana (NOW HIRING)

Kainos

Workday AMS Service Manager

Indianapolis, IN · On-site

... management and customer satisfaction. [AMS ] As a Workday Engagement Manager (Senior Associate) in Kainos, you'll be responsible for ensuring the successful post deployment service delivery of ...

SpartanNash

HR Business Partner

Tipton, IN

... workforce knowledge gap analysis, performance management, associate relations and training within the assigned location(s). Provides guidance to management and associates on company policies and ...

TekWissen LLC

Packaging Technician

Indianapolis, IN · On-site

$16.25 - $19.75/hr

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that ... Monday to Thursday 02:45PM to 01:30 AM Summary As a Packaging and Labeling Associate on the ...

Elevance Health

Product Management Director

Indianapolis, IN · Hybrid

$222.70K - $233.20K/yr

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per ...

Elevance Health

Product Management Director

Indianapolis, IN · Hybrid

$222.60K - $233.10K/yr

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per ...

ManpowerGroup

Recruiter

Indianapolis, IN · On-site

... manage and advance a diverse talent portfolio of associates and professionals. • Identify ... workforce management in your market. • Assist with driving sales activity in market. Probing for ...

Manpower Group

Recruiter

Indianapolis, IN

... manage and advance a diverse talent portfolio of associates and professionals. • Identify ... workforce management in your market. • Assist with driving sales activity in market. Probing for ...

Manpower

Recruiter

Indianapolis, IN

... manage and advance a diverse talent portfolio of associates and professionals. • Identify ... workforce management in your market. • Assist with driving sales activity in market. Probing for ...

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How much do workforce management associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for workforce management associate in Indiana is $18.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What are the main challenges a Workforce Management Associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What does a Workforce Management Associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

What are the most commonly searched types of Workforce Management jobs in Indiana? The most popular types of Workforce Management jobs in Indiana are:
What are popular job titles related to Workforce Management Associate jobs in Indiana? For Workforce Management Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Workforce Management Associate jobs in Indiana look for? The top searched job categories for Workforce Management Associate jobs in Indiana are:
What cities in Indiana are hiring for Workforce Management Associate jobs? Cities in Indiana with the most Workforce Management Associate job openings:
Workforce Management Associate jobs near you
Associate Engagement Coordinator

Associate Engagement Coordinator

SpartanNash Company

Goshen, IN • On-site

Full-time

Posted 10 days ago

SpartanNash rating

5.9

Company rating: 5.9 out of 10

Based on 306 frontline employees who took The Breakroom Quiz

389th of 712 rated retailers

Job description

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.
Our braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers.
Ready to contribute to the success of our food solutions company? Apply now!
Location:
1401 College Avenue - Goshen, Indiana 46526
Position Summary:
The Associate Engagement Coordinator is dedicated to driving the employment life cycle for the store they are assigned. They will primarily be responsible for the creation and execution of internal employee engagement initiatives to drive a people first culture. This position plays a vital role supporting the hiring process, orientation, training, safety, compliance, and drive excellent store communications.
Here's what you'll do:
  • Manage the full cycle recruiting process in workday. Posting jobs, conducting interview, and coordinating final interviews with store leadership. Completing job offer and on-boarding processing through workday.
  • Setting up and conducting orientation for store as needed.
  • Will own partnership with local HR Business partner to post or add hiring events or added resources to staff as needed.
  • Manage the first 90 days of employment for a new hire to validate training and drive engaged team. Will be measured by early stage retention.
  • Full ownership of store engagement programs that include recognition that is conducted on a daily, weekly and period basis.
  • Proficiency in Microsoft office Suite and strong written and verbal communication skills.
  • Compliance ownership at Store/location level. Will own processing of timely terminations at store level, I-9 processing, Minor Binder (Work Permits) current and compliant, support scheduling and workforce management system reporting.
  • Will own the off-stage locations in store for the associate experience. Break rooms, office, training spaces, etc. (Associate engagement)
  • Based on volume and need for location may serve in the capacity of the Person-In-charge for portion of weekly schedules.
  • Additional responsibilities may be assigned as needed.

Here's what you'll need:
  • High School Diploma (Required)
  • College degree or college course work in Business Administration, Human Resources or related area preferred.
  • One-year Human Resources administrative support experience or Human Resource college coursework required.
  • Strong written and verbal communication skills and customer service skills; ability to interact with associates at all levels.
  • Must have attention to detail, strong data entry skills and effective organization, prioritization and multi-tasking skills.
  • Ability to handle and maintain confidentiality of sensitive information.
  • Knowledge of principles and practices of human resources is highly preferred.
  • Proficient computer skills including Microsoft Office (Word, Excel and PowerPoint) required, and prior experience with HRIS/HRMS preferred.
  • Ability to manage in a fast paced and energetic environment.
  • Provide exceptional service to our internal and external customers and will lead by example.
  • Attention to details and a commitment to timely responses as needed.
  • Lives our core values of we serve, we have fun, we create solutions, and We win.

Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.
As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.
SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.
We are not able to sponsor work visas for this position.

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