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Workforce Management Associate Jobs in Indianapolis, IN

TekWissen LLC

Manufacturing Associate

Indianapolis, IN · On-site

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that ... Manufacturing Associate Location: Indianapolis, IN, 46221 Duration: 12 Months Job Type: Temporary ...

TekWissen LLC

Manufacturing Associate

Indianapolis, IN · On-site

$15 - $19/hr

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that ... Manufacturing Associate Location: Indianapolis, IN, 46221 Duration: 12 Months Job Type: Temporary ...

TekWissen LLC

Manufacturing Associate

Indianapolis, IN · On-site

$17 - $19.80/hr

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that ... Manufacturing Associate Location: Indianapolis, IN, 46221 Duration: 12 Months Job Type: Temporary ...

TekWissen LLC

Packaging Technician

Indianapolis, IN · On-site

$16.25 - $19.75/hr

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that ... Monday to Thursday 02:45PM to 01:30 AM Summary As a Packaging and Labeling Associate on the ...

LHH US

Human Resources Specialist

Indianapolis, IN

$22 - $24/hr

... and workforce management. * Provide exceptional customer service via phone, email, and case ... Abigail Revalee Benefit offerings available for our associates include medical, dental, vision ...

LHH US

Human Resources Specialist

Indianapolis, IN

$22 - $24/hr

... and workforce management. * Provide exceptional customer service via phone, email, and case ... Abigail Revalee Benefit offerings available for our associates include medical, dental, vision ...

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Workforce Management Associate information

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How much do workforce management associate jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for workforce management associate in Indianapolis, IN is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.28 per hour, depending on experience, location, and employer.

What are the main challenges a Workforce Management Associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What is the career path in workforce management?

A career path in workforce management typically starts with roles such as Workforce Management Associate or Analyst, focusing on scheduling, forecasting, and staffing. Progression can lead to senior positions like Workforce Manager, Operations Manager, or Workforce Planning Director, often requiring experience with workforce management tools and data analysis skills.

What are the key skills and qualifications needed to thrive as a Workforce Management Associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What does a Workforce Management Associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

Is WFM a good career?

Workforce Management (WFM) is a growing field that involves optimizing staffing, scheduling, and resource allocation using tools like workforce management software. It offers opportunities in various industries such as customer service, retail, and healthcare, often requiring analytical skills and attention to detail. The role can provide stable employment and career advancement for those interested in operations and data analysis.

What are the 4 pillars of WFM?

The four pillars of Workforce Management (WFM) are forecasting, scheduling, real-time management, and reporting. These components help ensure optimal staffing levels, improve efficiency, and enhance service quality in a workplace environment. WFM professionals often use tools like spreadsheets and specialized software to support these functions.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

Is WFM part of HR?

Workforce Management (WFM) is a function that often overlaps with Human Resources (HR) but is typically a separate department focused on optimizing staffing, scheduling, and resource allocation using tools like forecasting and scheduling software. While WFM professionals may collaborate with HR, they usually handle operational aspects of workforce planning rather than broader HR functions such as recruitment or employee relations.
What are the most commonly searched types of Workforce Management jobs in Indianapolis, IN? The most popular types of Workforce Management jobs in Indianapolis, IN are:
What job categories do people searching Workforce Management Associate jobs in Indianapolis, IN look for? The top searched job categories for Workforce Management Associate jobs in Indianapolis, IN are:
Workforce Management Associate jobs near you
Infographic showing various Workforce Management Associate job openings in Indianapolis, IN as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,804 per year, or $18.2 per hour.

Manufacturing Associate

TekWissen LLC

Indianapolis, IN • On-site

Temporary

Re-posted 18 days ago

Job description

Overview:    
   
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide. The job opportunity is for one of our clients specializing in biotechnology product development services. Our client is dedicated to supplying laboratory equipment, chemicals, supplies, and services essential in healthcare, scientific research, safety, and education. As the global leader in serving the field of science, our client boasts an annual revenue of around $40 billion with a mission to empower customers to make the world healthier, cleaner, and safer. Our client's global team is committed to delivering an unparalleled blend of cutting-edge technologies, convenient procurement options, and pharmaceutical services under their industry-leading brands. 
 
   
Position:            Manufacturing Associate
Location:          Indianapolis, IN, 46221 
Duration:          12 Months 
Job Type:          Temporary Assignment 
Work Type:      Onsite   
Shift Timings:   First Shift
 
Summary
 
As a Packaging and Labeling Associate / Manufacturing Associate on the Indianapolis team, you will accurately assemble and label pharmaceutical clinical trial treatments and supplies while adhering to all regulatory manufacturing standards and procedures. This role ensures the safe and compliant preparation of clinical materials that support critical pharmaceutical research and production.
 
Responsibilities
  • Assemble and label pharmaceutical clinical trial treatments and supplies accurately.
  • Follow all regulatory manufacturing standards, procedures, and compliance requirements.
  • Support the safe and compliant preparation of clinical materials used in pharmaceutical research and production.
  • Perform manual and automated filling, packaging, and labeling of pharmaceutical products.
  • Count, verify, and prepare products to ensure inventory accuracy before and after production runs.
  • Complete required operational training and maintain compliance with company procedures and quality standards.
  • Follow GMP, safety, and manufacturing guidelines during all packaging activities.
Required Skills
  • High School Diploma or GED required.
  • Experience in pharmaceutical, biotechnology, manufacturing, or food and beverage industries preferred.
  • Familiarity with packaging processes and GMP (Good Manufacturing Practice) environments is highly desired.
  • Ability to read and interpret procedure manuals, training materials, batch records, and product documentation.
  • Strong attention to detail and accuracy.
  • Ability to follow detailed procedures and maintain compliance.
  • Team-oriented mindset with the ability to work safely, efficiently, and collaboratively.
TekWissen® Group is an equal opportunity employer supporting workforce diversity.   

TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We’re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.

Our global footprint covers six countries: United States, Canada, Australia, India, United Kingdom and the Philippines. This allows us to work in close partnership with organizations and manage everything from global talent needs with demanding resourcing strategies, to single sites with lower recruitment volumes.

TekWissen® is an equal opportunity employer supporting workplace diversity. 

TekWissen logo

About TekWissen

Sourced by ZipRecruiter

TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We’re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Ann Arbor, MI, US

Year founded

2009

Social media

Twitter

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