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Workforce Management Associate Jobs in Indiana (NOW HIRING)

Manpower

Recruiter

Indianapolis, IN

... manage and advance a diverse talent portfolio of associates and professionals. • Identify ... workforce management in your market. • Assist with driving sales activity in market. Probing for ...

Elevance Health

Nurse Appeals Associate

Indianapolis, IN

$16.75 - $23/hr

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per ...

Morales Group

Branch Manager (60791)

Lafayette, IN

We draw upon the unique spirit and ability of a globally diverse workforce to enhance our client ... management, associate development, expense control, continuous improvement of gross margins ...

Morales Group

Branch Manager (60791)

Lafayette, IN · On-site

We draw upon the unique spirit and ability of a globally diverse workforce to enhance our client ... management, associate development, expense control, continuous improvement of gross margins ...

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$8

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How much do workforce management associate jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for workforce management associate in Indiana is $18.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What are the main challenges a Workforce Management Associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What does a Workforce Management Associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

What are the most commonly searched types of Workforce Management jobs in Indiana? The most popular types of Workforce Management jobs in Indiana are:
What are popular job titles related to Workforce Management Associate jobs in Indiana? For Workforce Management Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Workforce Management Associate jobs in Indiana look for? The top searched job categories for Workforce Management Associate jobs in Indiana are:
What cities in Indiana are hiring for Workforce Management Associate jobs? Cities in Indiana with the most Workforce Management Associate job openings:
Workforce Management Associate jobs near you
Recruiter

Recruiter

Manpower

Indianapolis, IN

Other

Posted 13 days ago

Job description

A Recruiter is responsible for putting people to work, helping them get ahead, and connecting their skills to clients. Drives all aspects of the full cycle recruitment process while providing an exceptional experience and service to our candidates, associates, and clients.

Making an Impact    
•    Identify, assess, place, and manage and advance a diverse talent portfolio of associates and professionals. 
•    Identify roadblocks in client delivery and proactively solution with appropriate stakeholders. 
•    Develop relationships with hiring managers on existing accounts to secure future and expanded opportunities within the ManpowerGroup umbrella. 
•    Understand and educate others on the dynamics of the local market, labor, and workforce management in your market. 
•    Assist with driving sales activity in market. Probing for additional business with clients, key skilling top talent profiles to new clients, and engaging with high demand clients in the market. Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS) or recruitment database.
•    Collaborate with hiring managers to understand their staffing needs, develop job descriptions, and establish recruitment strategies.
•    Build and maintain relationships with internal stakeholders, including hiring managers, to ensure alignment on staffing priorities and timelines.
•    Stay informed about industry trends, best practices, and legal requirements related to recruitment and staffing.

Your Typical Day and Other Key Details    
•    Source and attract candidates using a variety of methods such as job postings, social media, networking events, referrals, and outreach campaigns.
•    Review resumes and applications to identify potential candidates that meet the position's qualifications and requirements.
•    Conduct initial phone screens and interviews to assess candidates' skills, experience, and fit for the role.
•    Coordinate and schedule interviews between candidates and hiring managers.
•    Provide guidance and support to candidates throughout the recruitment process, including interview preparation and post-interview feedback.
•    Engage with community partners and attend local networking events to broaden brand exposure. 
•    Role will require weekly client visits and onsite check-ins for high volume clients. 
•    Hosting job fairs/ recruitment events in the market. 
•    Maintain data in applicant tracking system.
Other Details 

Required
•    Industry: 1 year in recruiting, customer service, and/or sales
•    Education: High school diploma or equivalent

Nice to Have
•    Education: Associate or bachelor’s degree.
•    Technical: Experience or exposure in an Applicant Tracking System (e.g. Taleo, Avature, JobApp, Bullhorn)

ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status. 

A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals. 

Reasonable accommodation during the interview process can be provided.  Contact talentacquisition@manpowergroup.com for assistance. 

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About Manpower

Sourced by ZipRecruiter

Manpower is a world leader in employment services, creating and delivering services that enable job seekers and employers to win in the changing world of work. Founded in 1948, Manpower creates ideal temporary and permanent employment matches across skill, industry and business need, and provides workforce solutions to improve operational efficiency, performance and cost containment.

Industry

Recruiting and staffing services and human resource programs administration

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

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