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Workforce Management Manager Jobs in Indiana (NOW HIRING)

Protiviti

Workday HCM/Payroll Manager

Indianapolis, IN · On-site

You have an inherent interest in project management and team leadership. * Youpromotea positiveteam culture thatfosters open communication among all engagement team members. * You create development ...

Roberthalf

Workday HCM/Payroll Manager

Indianapolis, IN · On-site

You have an inherent interest in project management and team leadership. * Youpromotea positiveteam culture thatfosters open communication among all engagement team members. * You create development ...

Knowledge Services

Recruiter

Indianapolis, IN

The Recruiter is a vital member of the Workforce Management Team and will collaborate with a diverse range of clients. The Customer Service Representative/Recruiter will identify, recruit, and screen ...

PLS Pros

Be Seen First

Project Management Assistant

Greenwood, IN · On-site

$70K - $100K/yr

... full Project Manager role. If you are a strong Excel user with a technical or construction ... with workforce management or document management platforms -- Exposure to conveyor systems ...

Knowledge Services

Recruiter

Indianapolis, IN · On-site

The Recruiter is a vital member of the Workforce Management Team and will collaborate with a diverse range of clients. The Customer Service Representative/Recruiter will identify, recruit, and screen ...

TekWissen LLC

Assembler I

Plainfield, IN · On-site

$15.75 - $19.50/hr

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an international technology ...

Brunswick

Area Manager - Inbound Operations

Brownsburg, IN · On-site

$73K - $106K/yr

Maintain a flexible hourly workforce through effective cross-training and workforce management techniques. * Conduct timely performance reviews for salaried workforce. Encourage & ensure regular and ...

Televerde

Workforce Development Supervisor

Rockville, IN · On-site

$45K - $55K/yr

Job Purpose The Workforce Development Manager will be instrumental in all aspects of development, implementation and monitoring of programs related to workforce development, skills training, and job ...

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Workforce Management Manager information

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What is the highest paying manager job?

The highest paying manager roles often include executive positions such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), with salaries frequently exceeding several hundred thousand dollars annually. In the context of workforce management, senior-level managers like Director of Workforce Management or VP of Operations can also earn high salaries, especially in large organizations or industries with specialized skills and certifications.

Is workforce management the same as HR?

Workforce Management Managers focus on optimizing staffing, scheduling, and labor productivity using tools like forecasting and scheduling software. Human Resources (HR) handles employee relations, recruitment, compliance, and benefits. While both roles support organizational staffing, they have distinct responsibilities and skill sets.

What are the key skills and qualifications needed to thrive as a Workforce Management Manager, and why are they important?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What does a Workforce Management Manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

Is WFM a good career?

Workforce Management (WFM) is a viable career path that involves optimizing staffing, scheduling, and resource allocation using tools like workforce management software. It requires strong analytical skills, attention to detail, and often involves working in fast-paced environments such as call centers or retail operations. The role offers opportunities for advancement and specialization in areas like data analysis or operations management.

What are some common challenges faced by Workforce Management Managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.

Is WFM part of HR?

Workforce Management (WFM) is a function that often overlaps with Human Resources (HR) but is typically a separate department focused on optimizing staffing, scheduling, and labor costs using tools like forecasting and scheduling software. While WFM managers collaborate with HR, they primarily concentrate on operational workforce planning rather than employee relations or HR policies.
What are the most commonly searched types of Workforce Management jobs in Indiana? The most popular types of Workforce Management jobs in Indiana are:
What are popular job titles related to Workforce Management Manager jobs in Indiana? For Workforce Management Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Workforce Management Manager jobs in Indiana look for? The top searched job categories for Workforce Management Manager jobs in Indiana are:
What cities in Indiana are hiring for Workforce Management Manager jobs? Cities in Indiana with the most Workforce Management Manager job openings:
Workforce Management Manager jobs near you
Infographic showing various Workforce Management Manager job openings in Indiana as of June 2026, with employment types broken down into 1% As Needed, 90% Full Time, 5% Part Time, and 4% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution.
Human Resources Manager

Human Resources Manager

White Lodging Services Corporation

West Lafayette, IN

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

White Lodging rating

6.7

Company rating: 6.7 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

35th of 105 rated hotels

Job description

Description

Summary:

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

What You’ll Do

  • Lead recruitment efforts, ensuring open positions are effectively communicated and filled in a timely manner.
  • Conduct new hire orientations, oversee onboarding processes, and maintain associate files with up-to-date documentation.
  • Provide HR guidance to managers, ensuring compliance with company policies, employment laws, and best practices.
  • Manage coaching, counseling, and termination processes, ensuring fairness, legality, and consistency.
  • Oversee benefits administration, payroll coordination, and compliance with ADA, FMLA, and EEO regulations.
  • Analyze turnover trends, conduct exit interviews, and implement retention strategies to enhance associate satisfaction.

What You’ll Bring

  • 4-year degree in HR, Business Administration, or a related field (or equivalent work experience).
  • Strong knowledge of HR laws, employment regulations, and best practices.
  • Experience in recruitment, onboarding, payroll coordination, and benefits administration.
  • Excellent communication, problem-solving, and organizational skills.
  • Proficiency in HR systems, MS Office, and workforce management tools (Lawson, Kronos preferred).
  • Ability to mentor, advise, and hold managers accountable for HR policies and procedures.

What You Can Look Forward To

  • Day 1 Medical, Dental, and Vision insurance
  • Paid Parental Leave
  • Vacation and Paid Time Off (PTO) with rollover
  • 401(k) with company match
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • Leadership development opportunities
  • Tuition reimbursement
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences
  • Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

What White Lodging employees say

Pay

Benefits

Hours and flexibility

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