The position will oversee our management development program, rotational placements, and forge ... Evaluate workforce development initiatives with key metrics and scorecards to measure outcomes ...
The position will oversee our management development program, rotational placements, and forge ... Evaluate workforce development initiatives with key metrics and scorecards to measure outcomes ...
The position will oversee our management development program, rotational placements, and forge ... Evaluate workforce development initiatives with key metrics and scorecards to measure outcomes ...
The position will oversee our management development program, rotational placements, and forge ... Evaluate workforce development initiatives with key metrics and scorecards to measure outcomes ...
Whether it's in Staffing, Training, Recruitment Process Outsourcing, or Workforce Management Services like Payroll, Managed Vendor Services or Human Capital Management; our experts deliver these ...
Whether it's in Staffing, Training, Recruitment Process Outsourcing, or Workforce Management Services like Payroll, Managed Vendor Services or Human Capital Management; our experts deliver these ...
Whether it's in Staffing, Training, Recruitment Process Outsourcing, or Workforce Management Services like Payroll, Managed Vendor Services or Human Capital Management; our experts deliver these ...
Whether it's in Staffing, Training, Recruitment Process Outsourcing, or Workforce Management Services like Payroll, Managed Vendor Services or Human Capital Management; our experts deliver these ...
Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...
Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...
Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...
Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...
Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...
Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...
You'll partner closely with Operations, Workforce Management, Risk, Compliance, and Technology teams to ensure collections strategies, tools, and processes are aligned, scalable, and optimized for ...
You'll partner closely with Operations, Workforce Management, Risk, Compliance, and Technology teams to ensure collections strategies, tools, and processes are aligned, scalable, and optimized for ...
HRIS Manager
Indianapolis, IN · On-site
Ultimately, this position drives the optimization of HR technology to support workforce management, reporting, and analytics that enhance overall organizational performance. Responsibilities: * Serve ...
HRIS Manager
Indianapolis, IN · On-site
Ultimately, this position drives the optimization of HR technology to support workforce management, reporting, and analytics that enhance overall organizational performance. Responsibilities: * Serve ...
Assistant Project Manager
Valparaiso, IN · On-site
$62.86/hr
... management software) Pay range: up to $62.86 per hour Only candidates available and ready to work directly as Aptask Global Workforce (AGW) employees will be considered for this position. If you have ...
Assistant Project Manager
Valparaiso, IN · On-site
$62.86/hr
... management software) Pay range: up to $62.86 per hour Only candidates available and ready to work directly as Aptask Global Workforce (AGW) employees will be considered for this position. If you have ...
Mfg Process Ops Assoc Coord - 3rd Shift
Indianapolis, IN · On-site
$39K - $63K/yr
We are seeking a highly organized and detail-oriented Process Coordinator to support Workforce Management (WFM) operations. This role is responsible for employee scheduling, position assignments ...
Mfg Process Ops Assoc Coord - 3rd Shift
Indianapolis, IN · On-site
$39K - $63K/yr
We are seeking a highly organized and detail-oriented Process Coordinator to support Workforce Management (WFM) operations. This role is responsible for employee scheduling, position assignments ...
Mfg Process Ops Assoc Coord - 3rd Shift
$39K - $63K/yr
We are seeking a highly organized and detail-oriented Process Coordinator to support Workforce Management (WFM) operations. This role is responsible for employee scheduling, position assignments ...
Mfg Process Ops Assoc Coord - 3rd Shift
$39K - $63K/yr
We are seeking a highly organized and detail-oriented Process Coordinator to support Workforce Management (WFM) operations. This role is responsible for employee scheduling, position assignments ...
Mfg Process Ops Assoc Coord - 3rd Shift
$39K - $63K/yr
We are seeking a highly organized and detail-oriented Process Coordinator to support Workforce Management (WFM) operations. This role is responsible for employee scheduling, position assignments ...
Mfg Process Ops Assoc Coord - 3rd Shift
$39K - $63K/yr
We are seeking a highly organized and detail-oriented Process Coordinator to support Workforce Management (WFM) operations. This role is responsible for employee scheduling, position assignments ...
... management of solutions that are fit for purpose and commercially viable. You'll be supported to deliver the complete delivery lifecycle alongside the leadership of internal capability both from ...
... management of solutions that are fit for purpose and commercially viable. You'll be supported to deliver the complete delivery lifecycle alongside the leadership of internal capability both from ...
Proficiency in HR systems, MS Office, and workforce management tools (Lawson, Kronos preferred). * Ability to mentor, advise, and hold managers accountable for HR policies and procedures. What You ...
Proficiency in HR systems, MS Office, and workforce management tools (Lawson, Kronos preferred). * Ability to mentor, advise, and hold managers accountable for HR policies and procedures. What You ...
... management of solutions that are fit for purpose and commercially viable. You'll be supported to deliver the complete delivery lifecycle alongside the leadership of internal capability both from ...
... management of solutions that are fit for purpose and commercially viable. You'll be supported to deliver the complete delivery lifecycle alongside the leadership of internal capability both from ...
Operations Manager
Indianapolis, IN · On-site
Proficient with email, professional reporting systems, and workforce management software. * Excellent communication, problem-solving skills, and comfort with customer-facing visits. * Reliable ...
Operations Manager
Indianapolis, IN · On-site
Proficient with email, professional reporting systems, and workforce management software. * Excellent communication, problem-solving skills, and comfort with customer-facing visits. * Reliable ...
Operations Manager
Indianapolis, IN · On-site
Proficient with email, professional reporting systems, and workforce management software. * Excellent communication, problem-solving skills, and comfort with customer-facing visits. * Reliable ...
Operations Manager
Indianapolis, IN · On-site
Proficient with email, professional reporting systems, and workforce management software. * Excellent communication, problem-solving skills, and comfort with customer-facing visits. * Reliable ...
Operations Manager
Indianapolis, IN · On-site
Proficient with email, professional reporting systems, and workforce management software. * Excellent communication, problem-solving skills, and comfort with customer-facing visits. * Reliable ...
Quick apply
Operations Manager
Indianapolis, IN · On-site
Proficient with email, professional reporting systems, and workforce management software. * Excellent communication, problem-solving skills, and comfort with customer-facing visits. * Reliable ...
You have an inherent interest in project management and team leadership. * Youpromotea positiveteam culture thatfosters open communication among all engagement team members. * You create development ...
You have an inherent interest in project management and team leadership. * Youpromotea positiveteam culture thatfosters open communication among all engagement team members. * You create development ...
Workforce Management Manager information
What is the difference between Workforce Management Manager vs Workforce Analyst?
| Aspect | Workforce Management Manager | Workforce Analyst |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are common | Usually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred |
| Work Environment | Leads teams, manages scheduling, forecasting, and resource allocation in call centers or service industries | Analyzes data, develops reports, and provides insights to optimize staffing and operations |
| Employer & Industry Usage | Used across call centers, retail, healthcare, and customer service industries | Common in similar industries, focusing on data analysis and reporting |
While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.
What are the key skills and qualifications needed to thrive as a Workforce Management Manager, and why are they important?
To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.
What does a Workforce Management Manager do?
A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.
What are some common challenges faced by Workforce Management Managers, and how can they be addressed?
Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.
What are the most commonly searched types of Workforce Management jobs in Indiana? The most popular types of Workforce Management jobs in Indiana are:
What are popular job titles related to Workforce Management Manager jobs in Indiana? For Workforce Management Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Workforce Management Manager jobs in Indiana look for? The top searched job categories for Workforce Management Manager jobs in Indiana are:
What cities in Indiana are hiring for Workforce Management Manager jobs? Cities in Indiana with the most Workforce Management Manager job openings:
Full-time
Posted 22 days ago
Beacon Health System rating
6.7
Based on 142 frontline employees who took The Breakroom Quiz
523rd of 880 rated healthcare providers
Job description
The Manager of Workforce Development Project will report to the Vice President of Talent and Culture and will lead our strategic initiatives in talent acquisition and development. The position will oversee our management development program, rotational placements, and forge partnerships with educational and community organizations to cultivate a robust talent pipeline. We are committed to Diversity, Equity, Inclusion, and Belonging (DEIB) as integral components of our mission to recruit, hire, and retain a workforce that reflects the diversity of our community and the evolving landscape of healthcare.
MISSION, VALUES and SERVICE GOALS
Key Responsibilities:
Essential Duties Include:
Beacon Health Leader Competencies:
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
Education and Experience:
Knowledge & Skills:
Working Conditions
Physical Demands
MISSION, VALUES and SERVICE GOALS
- MISSION: We deliver outstanding care, inspire health, and connect with heart.
- VALUES: Trust. Respect. Integrity. Compassion.
- SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Key Responsibilities:
- Strategic Partnerships: Build and maintain strong partnerships with educational institutions, economic development entities, and workforce agencies to align and execute collaborative strategies benefiting Beacon's talent pipeline and promoting DEIB initiatives.
- Program Evaluation: Evaluate workforce development initiatives with key metrics and scorecards to measure outcomes, ensuring alignment with organizational goals.
- Stakeholder Collaboration: Gather insights from leadership teams and stakeholders to prioritize workforce and talent needs, leveraging data to inform strategic decisions.
- Market Analysis: Conduct internal and external labor market analysis to assess talent demand and skills requirements, translating data into actionable workforce strategies.
- Performance Measurement: Utilize analytics and key metrics to assess the effectiveness of programs and targeted strategies, continuously optimizing initiatives for maximum impact while fostering a culture of belonging.
- Partnership Coordination: Serve as the primary point of contact to coordinate training programs, internships, job shadowing, and other opportunities with external partners, leveraging grants and incentives where applicable.
- Database Management: Develop and manage a partner database using Beacon's CRM and other channels, facilitating regular communication on program updates and partnership opportunities.
- Continuous Improvement: Adapt to a rapidly changing environment by proactively identifying areas for improvement and implementing innovative solutions to enhance workforce development efforts. Participate in workforce planning initiatives.
Essential Duties Include:
- Oversite, execution, and evaluation of programming such as: Beacon Pathways, Beacon Scholars, Beacon Administrative Fellowship.
- Providing leadership and support to Beacon Administrative Fellows; selection, orienting/training, developing job design and standards of performance, evaluating performance.
- Collaborate with preceptors, leaders, and providers to manage student experiences and recruitment, ensuring opportunities are inclusive and accessible to all.
- Coordinate student rotation and internship placements, ensuring compliance with DEIB principles and fostering a culture of belonging.
- Develop and maintain relationships with educational institutions and healthcare training programs, promoting diversity and equity in talent pipelines.
- Represent Beacon at job fairs, community events, and recruitment-related activities, championing DEIB initiatives.
- Assist in business strategy through industry research and forecasting, with a focus on promoting diversity and inclusion.
- Lead, direct, and implement strategic workforce development efforts to grow and retain talent while advancing DEIB objectives.
Beacon Health Leader Competencies:
- Drives Results - Consistently achieving results, even under tough circumstances.
- Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
- Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
- Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
- Completing other job-related assignments and special projects as directed.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
- Attends and participates in department meetings and is accountable for all information shared.
- Completes mandatory education, annual competencies and department specific education within established timeframes.
- Completes annual employee health requirements within established timeframes.
- Maintains license/certification, registration in good standing throughout fiscal year.
- Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
- Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
- Adheres to regulatory agency requirements, survey process and compliance.
- Complies with established organization and department policies.
- Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
- Leverage innovation everywhere.
- Cultivate human talent.
- Embrace performance improvement.
- Build greatness through accountability.
- Use information to improve and advance.
- Communicate clearly and continuously.
Education and Experience:
- Bachelor's degree in a related field required; advanced degree preferred. 7-10+ years of progressively responsible experience in strategic workforce development, talent management, or community outreach, with 3-5 years in a managerial role.
Knowledge & Skills:
- Strong communication, relationship-building, and problem-solving skills at the organizational level, with a demonstrated commitment to DEIB principles.
- Proficiency in Microsoft Office suite (Outlook, Word, Excel, PowerPoint) and CRM systems.
- Experience in full-cycle recruitment, including sourcing, screening, social media, ATS management, and onboarding, with a focus on promoting diversity and inclusion.
- Commitment to Diversity, Equity, Inclusion, and Belonging (DEIB) as essential components of workforce development and organizational culture.
Working Conditions
- Works in an office environment.
Physical Demands
- Requires the physical ability and stamina to perform the essential functions of the position.
What Beacon Health System employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Beacon Health System
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
5,001 - 10,000 Employees
Headquarters location
South Bend, IN, US
Year founded
2012