Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Management Analyst
Tulsa, OK · On-site
Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Management Analyst
Tulsa, OK · On-site
Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Management Analyst
Broken Arrow, OK · On-site
Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Management Analyst
Broken Arrow, OK · On-site
Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Management Analyst
Norman, OK · On-site
Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Management Analyst
Norman, OK · On-site
Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Management Analyst
Oklahoma City, OK · On-site
Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Management Analyst
Oklahoma City, OK · On-site
Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...
Workforce Management Solutions Architect - Techo-Functional
Oklahoma City, OK · On-site
$106.61 - $284.28/hr
Drive fit-gap analysis across vendor/product options and current-state tools; recommend the "right ... Required Qualifications * 7+ years delivering Workforce Management solutions with deep expertise in ...
New
Workforce Management Solutions Architect - Techo-Functional
Oklahoma City, OK · On-site
$106.61 - $284.28/hr
Drive fit-gap analysis across vendor/product options and current-state tools; recommend the "right ... Required Qualifications * 7+ years delivering Workforce Management solutions with deep expertise in ...
New
The Workforce Management Interface Analyst will partner with various Human Resources, Accounting, and Payroll/Tax groups to ensure that all interfaces are processed correctly and contain accurate ...
The Workforce Management Interface Analyst will partner with various Human Resources, Accounting, and Payroll/Tax groups to ensure that all interfaces are processed correctly and contain accurate ...
Software Engineer Principal
$105K - $141K/yr
... management, workforce analytics, agent adherence, and capacity planning. Working closely with Contact Center Operations, Workforce Planning, Product Management, Leadership, and external partners, the ...
Software Engineer Principal
$105K - $141K/yr
... management, workforce analytics, agent adherence, and capacity planning. Working closely with Contact Center Operations, Workforce Planning, Product Management, Leadership, and external partners, the ...
Coordinate with Workforce Management to maintain adequate staffing levels. * Analyze operational metrics and implement action plans to improve performance. Customer Experience * Handle complex ...
Quick apply
Coordinate with Workforce Management to maintain adequate staffing levels. * Analyze operational metrics and implement action plans to improve performance. Customer Experience * Handle complex ...
Principal Configuration Management Analyst (Oklahoma City)
Oklahoma City, OK · On-site
$77K - $115K/yr
Northrop Grumman Aeronautics Systems has an opening for a Principal Configuration Management Analyst to join our team of qualified, diverse individuals. This position will be located in Oklahoma City ...
Principal Configuration Management Analyst (Oklahoma City)
Oklahoma City, OK · On-site
$77K - $115K/yr
Northrop Grumman Aeronautics Systems has an opening for a Principal Configuration Management Analyst to join our team of qualified, diverse individuals. This position will be located in Oklahoma City ...
Principal Configuration Management Analyst (Oklahoma City)
Oklahoma City, OK · On-site
$77K - $115K/yr
Northrop Grumman Aeronautics Systems has an opening for a Principal Configuration Management Analyst to join our team of qualified, diverse individuals. This position will be located in Oklahoma City ...
Principal Configuration Management Analyst (Oklahoma City)
Oklahoma City, OK · On-site
$77K - $115K/yr
Northrop Grumman Aeronautics Systems has an opening for a Principal Configuration Management Analyst to join our team of qualified, diverse individuals. This position will be located in Oklahoma City ...
The APR Technical Lead ensures advanced troubleshooting, root cause analysis, escalation management, workforce coordination, SLA compliance, and continuous operational improvement across specialized ...
Quick apply
The APR Technical Lead ensures advanced troubleshooting, root cause analysis, escalation management, workforce coordination, SLA compliance, and continuous operational improvement across specialized ...
The UCC Supervisor ensures service quality, workforce management, operational efficiency, SLA ... Conduct quality assurance reviews and trend analysis to identify operational improvement ...
Quick apply
The UCC Supervisor ensures service quality, workforce management, operational efficiency, SLA ... Conduct quality assurance reviews and trend analysis to identify operational improvement ...
Information Technology Specialist (Systems Analysis/Applications Software)
Tulsa, OK · On-site
$125K/yr
Analyzing competing technical approaches and providing authoritative recommendations to management ... metrics, workforce management, and customer interaction data needs. * Developing and optimizing ...
Information Technology Specialist (Systems Analysis/Applications Software)
Tulsa, OK · On-site
$125K/yr
Analyzing competing technical approaches and providing authoritative recommendations to management ... metrics, workforce management, and customer interaction data needs. * Developing and optimizing ...
Workforce Management Analyst information
See Oklahoma salary details
$35.5K - $46.8K
6% of jobs
$55K is the 25th percentile. Wages below this are outliers.
$46.8K - $58K
26% of jobs
$58K - $69.3K
7% of jobs
The median wage is $79.5K / yr.
$69.3K - $80.5K
12% of jobs
$80.5K - $91.8K
18% of jobs
$91.8K - $103K
0% of jobs
$103K - $114.3K
5% of jobs
$114.9K is the 75th percentile. Wages above this are outliers.
$114.3K - $125.5K
10% of jobs
$125.5K - $136.8K
1% of jobs
$136.8K - $148K
14% of jobs
$148K - $159.3K
1% of jobs
$35.5K
$90.1K
$159.3K
How much do workforce management analyst jobs pay per year?
What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?
What is a workforce management analyst?
A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.
What does a workforce management analyst do?
What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?
| Aspect | Workforce Management Analyst | Workforce Planning Analyst |
|---|---|---|
| Primary Focus | Optimizing staffing, scheduling, and real-time workforce operations | Strategic forecasting and long-term staffing plans |
| Skills & Certifications | Data analysis, scheduling tools, communication skills | Data analysis, forecasting, industry knowledge |
| Work Environment | Contact centers, customer service, operations | Corporate planning, HR, operations departments |
| Common Usage | Used in call centers, retail, healthcare | Used in large organizations, consulting firms |
While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.
How does a workforce management analyst typically collaborate with operations and HR teams to optimize staffing levels?
Is a Workforce Management Analyst a good career?

Defense Logistics Agency rating
8.3
Based on 35 frontline employees who took The Breakroom Quiz
275th of 842 rated public administrative organizations
Job description
Telework Eligible
Yes
Major Duties
- Prepare detailed plans and perform work measurement, methods and procedures, benchmarking, and/or other studies of substantive work processes and functions.
- Gather, interpret, analyze and, correlate large amounts of narrative and statistical information about contracting workload and productivity, costs, resource requirements, etc.
- Maintain audit evidence of receipt and acceptance, detailed financial bookkeeping, and tracking to ensure proper Audit Readiness.
- Monitor funds expended, as well as projecting quarterly and annual expenditures.
- Track and monitor personnel actions using an automated personnel system.
- Provide direction to Directorate managers in the preparation of SF-52 packages.
- Serve as the Directorate Defense Travel Administrator (ODTA) for the Defense Travel System (DTS).
Qualification Summary
A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To qualify at the GS 11 level, applicants must possess one year of specialized experience equivalent to the GS-09 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: GS-11: Coordinate with supervisors in developing proposed local policies and standard operating procedures. Evaluate emergency operations procedures used in the execution of actual and exercise operations and makes changes or recommendations where necessary. Monitor and oversee the operation and implementation of assigned employee training and development programs. Interpret and review directives issued by higher echelons and ensure uniformity in policies throughout the various programs. B. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See http://ope.ed.gov/accreditation/Search.aspx. If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess: At the GS-11: a Ph.D. or equivalent doctoral degree or three (3) full academic years of progressively higher level graduate education leading to such a degree or LL.M. if related. C. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade levels GS-09 and GS-11, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-09 and GS-11. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
What Defense Logistics Agency employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Defense Logistics Agency
Sourced by ZipRecruiter
Industry
National security
Company size
10,000+ Employees
Headquarters location
Fort Belvoir, VA, US
Year founded
1961