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Workforce Management Analyst Jobs in Illinois (NOW HIRING)

ULINE

Workforce Forecasting Manager

Waukegan, IL · On-site

Bachelor's degree. * 2+ years in a workforce management leadership role. * 3+ years of workforce forecasting and software experience, including demand planning and trend analysis. * Advanced Excel ...

ULINE

Workforce Forecasting Manager

Glenview, IL

Bachelor's degree. * 2+ years in a workforce management leadership role. * 3+ years of workforce forecasting and software experience, including demand planning and trend analysis. * Advanced Excel ...

Village of Glenview

Management Analyst

Glenview, IL · On-site

$68K - $95K/yr

The Management Analyst position plays a vital role in ensuring informed decision-making, driving organizational efficiency, and supporting the successful implementation of strategic initiatives to ...

New

Department of Labor

Management Analyst

Chicago, IL · On-site

$83K/yr

You must meet the Specialized Experience to qualify for Management Analyst, as described below. A full year of work is considered to be 35-40 hours of work per week. All experience listed on your ...

William Everett

ADP Workforce Specialist

Chicago, IL · On-site

$155K - $175K/yr

Description William Everett is a national management and information technology consulting firm ... Excellent analytical, communication, and problem-solving skills. Preferred Qualifications * PMP or ...

Defense Logistics Agency

Management Analyst

Joliet, IL · On-site

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...

Defense Logistics Agency

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...

Defense Logistics Agency

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...

Defense Logistics Agency

Management Analyst

Peoria, IL · On-site

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...

Defense Logistics Agency

Management Analyst

Aurora, IL · On-site

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...

Defense Logistics Agency

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...

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Showing results 21-40

All JobsWorkforce Management Analyst JobsWorkforce Management Analyst Jobs in Illinois

Workforce Management Analyst information

See Illinois salary details

$37.3K

$94.6K

$167.2K

How much do workforce management analyst jobs pay per year?

As of Aug 9, 2026, the average yearly pay for workforce management analyst in Illinois is $94,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $128,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.

What is a workforce management analyst?

A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.

What does a workforce management analyst do?

A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.

What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?

AspectWorkforce Management AnalystWorkforce Planning Analyst
Primary FocusOptimizing staffing, scheduling, and real-time workforce operationsStrategic forecasting and long-term staffing plans
Skills & CertificationsData analysis, scheduling tools, communication skillsData analysis, forecasting, industry knowledge
Work EnvironmentContact centers, customer service, operationsCorporate planning, HR, operations departments
Common UsageUsed in call centers, retail, healthcareUsed in large organizations, consulting firms

While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.

How does a workforce management analyst typically collaborate with operations and HR teams to optimize staffing levels?

A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.

Is a Workforce Management Analyst a good career?

A Workforce Management Analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like workforce management software. It offers opportunities for career growth, requires analytical skills, and is in demand across industries such as customer service, healthcare, and retail. The role often involves data analysis, forecasting, and collaboration with management to improve operational efficiency.
More about Workforce Management Analyst jobs
What are the most commonly searched types of Workforce Management Analyst jobs in Illinois? The most popular types of Workforce Management Analyst jobs in Illinois are:
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What job categories do people searching Workforce Management Analyst jobs in Illinois look for? The top searched job categories for Workforce Management Analyst jobs in Illinois are:
What cities in Illinois are hiring for Workforce Management Analyst jobs? Cities in Illinois with the most Workforce Management Analyst job openings:
What are popular job titles related to Workforce Management Analyst jobs in IL? For Workforce Management Analyst jobs in IL, the most frequently searched job titles are:
Workforce Management Analyst jobs near you
Infographic showing various Workforce Management Analyst job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $94,553 per year, or $45.5 per hour.

Senior Associate, Workforce Management - UKG

KPMG

Chicago, IL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Senior Associate, Workforce Management-UKG to join our AdvisoryServices practice.

Responsibilities:

  • Led end-to-end workstreams for UKG WorkforceManagement implementations across UKG Pro, UKG Ready, and UKG Dimensions,including timekeeping, scheduling, accruals, and workforce optimization
  • Owned delivery planning and execution, includingdevelopment of project plans, RAID logs, governance cadence, and traceabilityto requirements, ensuring audit-ready documentation and successful outcomes
  • Established and scaled project managementstandards for WFM delivery, including tools, reporting, and implementation bestpractices to improve consistency, quality, and compliance
  • Led client-facing stakeholder engagement,including workshops, status reporting, issue escalation, and cross-functionalcoordination across payroll, HR, and technology teams
  • Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications:

  • Minimum three years of recent relevant experience in UKG Consulting with prior Workforce Management experience
  • Bachelor's degree from an accredited college or university in business administration, information technology, or a related field is required
  • Proven expertise, including certifications, in one or more of the following UKG (Ultimate Kronos Group) products and modules: UKG Pro: Proficient in modules such as Core HR, Payroll, Benefits, Recruitment, Talent Management, and Performance; UKG Ready: Knowledgeable in Time & Attendance, Scheduling, Hiring, and HR; UKG Dimensions: experienced with advanced scheduling, workforce management, analytics, and mobile solutions
  • Strong problem-solving and analytical skills, with excellent communication and interpersonal skills
  • Ability to travel as needed
  • Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
KPMG LLP and its affiliates and subsidiaries (“KPMG”) complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.

Follow this link to obtain salary ranges by city outside of CA:
https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=M179ADV_4_26

KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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