... Management efforts to identify and mitigate credit risk. Job Responsibilities * Lead analytical ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
... Management efforts to identify and mitigate credit risk. Job Responsibilities * Lead analytical ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
... risk management, analytics, or a related field * Demonstrated leadership experience managing ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
... risk management, analytics, or a related field * Demonstrated leadership experience managing ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
... risk management, analytics, or a related field * Demonstrated leadership experience managing ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
... risk management, analytics, or a related field * Demonstrated leadership experience managing ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
... risk management, analytics, or a related field * Demonstrated leadership experience managing ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
... risk management, analytics, or a related field * Demonstrated leadership experience managing ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
... Management efforts to identify and mitigate credit risk. Job Responsibilities * Lead analytical ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
... Management efforts to identify and mitigate credit risk. Job Responsibilities * Lead analytical ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
Payment Lifecycle Analyst
Newark, DE · On-site
You will engage with stakeholders, manage projects, and spur continuous improvement initiatives ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
New
Payment Lifecycle Analyst
Newark, DE · On-site
You will engage with stakeholders, manage projects, and spur continuous improvement initiatives ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
New
Payment Lifecycle Analyst
Newark, DE · On-site
You will engage with stakeholders, manage projects, and spur continuous improvement initiatives ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
New
Payment Lifecycle Analyst
Newark, DE · On-site
You will engage with stakeholders, manage projects, and spur continuous improvement initiatives ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
New
Partner cross-functionally with Underwriting, Finance, Clinical, and Account Management teams to ... With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the ...
Partner cross-functionally with Underwriting, Finance, Clinical, and Account Management teams to ... With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the ...
Partner cross-functionally with Underwriting, Finance, Clinical, and Account Management teams to ... With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the ...
Partner cross-functionally with Underwriting, Finance, Clinical, and Account Management teams to ... With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the ...
Partner cross-functionally with Underwriting, Finance, Clinical, and Account Management teams to ... With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the ...
Partner cross-functionally with Underwriting, Finance, Clinical, and Account Management teams to ... With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the ...
Partner cross-functionally with Underwriting, Finance, Clinical, and Account Management teams to ... With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the ...
Partner cross-functionally with Underwriting, Finance, Clinical, and Account Management teams to ... With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the ...
Partner cross-functionally with Underwriting, Finance, Clinical, and Account Management teams to ... With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the ...
New
Partner cross-functionally with Underwriting, Finance, Clinical, and Account Management teams to ... With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the ...
New
Partner cross-functionally with Underwriting, Finance, Clinical, and Account Management teams to ... With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the ...
Partner cross-functionally with Underwriting, Finance, Clinical, and Account Management teams to ... With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the ...
Partner cross-functionally with Underwriting, Finance, Clinical, and Account Management teams to ... With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the ...
Partner cross-functionally with Underwriting, Finance, Clinical, and Account Management teams to ... With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the ...
Partner cross-functionally with Underwriting, Finance, Clinical, and Account Management teams to ... With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the ...
Partner cross-functionally with Underwriting, Finance, Clinical, and Account Management teams to ... With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the ...
Manage cash movements into and out of client accounts, ensuring accurate allocation and ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
Manage cash movements into and out of client accounts, ensuring accurate allocation and ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
Trade Lifecycle Analyst
Newark, DE · On-site
Manage cash movements into and out of client accounts, ensuring accurate allocation and ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
Trade Lifecycle Analyst
Newark, DE · On-site
Manage cash movements into and out of client accounts, ensuring accurate allocation and ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
Trade Lifecycle Analyst
Newark, DE · On-site
Manage cash movements into and out of client accounts, ensuring accurate allocation and ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
Trade Lifecycle Analyst
Newark, DE · On-site
Manage cash movements into and out of client accounts, ensuring accurate allocation and ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
Your ability to manage change and drive continuous improvement will be developed in this role, as ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
Your ability to manage change and drive continuous improvement will be developed in this role, as ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
Trade Support - Analyst
Newark, DE · On-site
Your ability to manage change and drive continuous improvement will be developed in this role, as ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
Trade Support - Analyst
Newark, DE · On-site
Your ability to manage change and drive continuous improvement will be developed in this role, as ... workforce are directly linked to our success. We are an equal opportunity employer and place a high ...
Workforce Management Analyst information
See Delaware salary details
$38.5K - $50.7K
6% of jobs
$59.6K is the 25th percentile. Wages below this are outliers.
$50.7K - $62.9K
26% of jobs
$62.9K - $75.1K
7% of jobs
The median wage is $86.2K / yr.
$75.1K - $87.3K
12% of jobs
$87.3K - $99.5K
18% of jobs
$99.5K - $111.7K
0% of jobs
$111.7K - $123.9K
5% of jobs
$124.6K is the 75th percentile. Wages above this are outliers.
$123.9K - $136.1K
10% of jobs
$136.1K - $148.3K
1% of jobs
$148.3K - $160.5K
14% of jobs
$160.5K - $172.6K
1% of jobs
$38.5K
$97.7K
$172.6K
How much do workforce management analyst jobs pay per year?
As of Jul 16, 2026, the average yearly pay for workforce management analyst in Delaware is $97,660.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $132,600.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Workforce Management Analyst, and why are they important?
To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.
What is the role of a workforce analyst?
A workforce management analyst is responsible for analyzing staffing levels, scheduling, and productivity to optimize workforce efficiency. They use data analysis tools and forecasting techniques to ensure adequate staffing and improve operational performance.
Is a WFM analyst a good career?
A Workforce Management Analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like Excel and workforce management software. It offers opportunities for career growth, analytical skill development, and can lead to roles in operations or management within various industries.
What Is a Workforce Management Analyst?
A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.
What does a Workforce Management Analyst do?
A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.
What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?
| Aspect | Workforce Management Analyst | Workforce Planning Analyst |
|---|---|---|
| Primary Focus | Optimizing staffing, scheduling, and real-time workforce operations | Strategic forecasting and long-term staffing plans |
| Skills & Certifications | Data analysis, scheduling tools, communication skills | Data analysis, forecasting, industry knowledge |
| Work Environment | Contact centers, customer service, operations | Corporate planning, HR, operations departments |
| Common Usage | Used in call centers, retail, healthcare | Used in large organizations, consulting firms |
While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.
How does a Workforce Management Analyst typically collaborate with operations and HR teams to optimize staffing levels?
A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.
How to become a WFM analyst?
To become a Workforce Management (WFM) analyst, candidates typically need a bachelor's degree in business, operations, or a related field. Relevant skills include data analysis, proficiency with WFM software, and understanding of scheduling and forecasting. Gaining experience through internships or entry-level roles in operations or analytics can also be beneficial.
What is the salary of WFM analyst in Amazon?
The salary of a Workforce Management (WFM) Analyst at Amazon typically ranges from $50,000 to $80,000 per year, depending on experience, location, and level. Entry-level analysts may earn closer to the lower end, while experienced professionals or those in high-cost areas can earn higher salaries. Compensation often includes benefits such as health insurance and performance bonuses.
More about Workforce Management Analyst jobs
What are the most commonly searched types of Workforce Management Analyst jobs in Delaware? The most popular types of Workforce Management Analyst jobs in Delaware are:
What are popular job titles related to Workforce Management Analyst jobs in Delaware? For Workforce Management Analyst jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Workforce Management Analyst jobs in Delaware look for? The top searched job categories for Workforce Management Analyst jobs in Delaware are:
What are popular job titles related to Workforce Management Analyst jobs in DE? For Workforce Management Analyst jobs in DE, the most frequently searched job titles are:
Risk Management- Card Risk Reporting & Analytics - Associate
Wilmington, DE • On-site
Full-time
Medical, Retirement
Posted 24 days ago
JPMorgan Chase & Co. rating
8.0
Based on 491 frontline employees who took The Breakroom Quiz
58th of 149 rated banks
Job description
Bring your expertise to JPMorgan Chase. As part of our Risk Management and Compliance team, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgment to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Associate on the Card Risk Portfolio Analytics and Recession Readiness Team, you will lead analytical projects aimed at identifying credit risks. You will be responsible for integrating insights from various sources for internal card portfolio reporting, cross-line of business analytics, and third-party data (e.g., bureau tradeline data). Your tasks will include providing updates to executive leaders, responding to regulator requests, and supporting risk reporting and data validation processes. This role requires thought leadership, analytical skills, collaboration, and attention to detail. Your work will be critical in supporting our Risk Management efforts to identify and mitigate credit risk.
Job Responsibilities
- Lead analytical projects to identify opportunities for mitigating risks that contribute to delinquencies and credit losses.
- Develop subject matter expertise for integrating data sources critical to the team's reporting and analytics functions.
- Communicate reporting and analytics findings to executive leadership and regulators.
- Support the team's reporting processes with original analysis and data validation.
Required Qualifications, Capabilities, and Skills
- Bachelor's degree.
- Minimum of 3 years of experience in risk management or financial services.
- Some technical skills required: SQL experience
- Strong written and verbal communication skills, including the ability to present findings to senior management.
- High degree of initiative, self-direction, and excellent project management skills to manage competing priorities under tight timelines.
- Proven ability to collaborate and build strong partnerships.
- Intellectual curiosity, attention to detail, and a proven ability to learn quickly.
Preferred Qualifications, Capabilities, and Skills
- Master's degree in a related discipline.
- Knowledge of financial procedures and principles, with a strong understanding of consumer banking.
- Experience with SAS, Python, Tableau, and/or Alteryx
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.
What JPMorgan Chase & Co. employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About JPMorgan Chase & Co
Sourced by ZipRecruiter
Industry
Finance and insurance and banking and credit intermediation
Company size
10,000+ Employees
Headquarters location
New York, NY, US