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Workflow Analyst Jobs (NOW HIRING)

WebMD LLC

Agentic Workflows Analyst

Newark, NJ · On-site

$90 - $105/hr

Workflow Design & Optimization: Design, architect, and manage intelligent, agent-based workflows to ... Analytical Skills: Strong analytical capabilities; ability to troubleshoot unexpected campaign or ...

WebMD

Agentic Workflows Analyst

Newark, NJ · On-site

Workflow Design & Optimization: Design, architect, and manage intelligent, agent-based workflows to ... Analytical Skills: Strong analytical capabilities; ability to troubleshoot unexpected campaign or ...

Dentaquest

Workflow Data Analyst

Grafton, WI · On-site

Under moderate supervision, the Workflow Systems Configuration Analyst I is responsible for working with business teams in defining and maintaining Windward Workflow configuration, including queues ...

Dentaquest

Workflow Data Analyst

Grafton, WI · On-site

The Workflow Systems Configuration Analyst I is also responsible for defining and maintaining system reference, global system settings and building bulk data loads for other configuration data such ...

RadNet

Workflow Optimization Spclst

Owings Mills, MD · On-site

$70K - $95K/yr

Analyze existing workflows, perform benchmark gap analysis, and assist in the design to transform workflows. * Establish standardization and best practices for platform usage across departments.

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Workflow Analyst information

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How much do workflow analyst jobs pay per year?

As of Sep 7, 2026, the average yearly pay for workflow analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What is a workflow analyst?

A Workflow Analyst is responsible for evaluating, designing, and optimizing business processes to improve efficiency and productivity. They analyze workflows, identify bottlenecks, and recommend improvements using data-driven insights. Workflow Analysts often work with different departments to streamline operations, implement automation tools, and ensure processes align with business goals. Their role involves leveraging software, reporting metrics, and providing solutions that enhance overall workflow efficiency.

What are the key skills and qualifications needed to thrive as a workflow analyst?

To thrive as a Workflow Analyst, you need strong analytical abilities, process improvement knowledge, and a relevant degree in business, IT, or a related field. Familiarity with workflow management software (such as Microsoft Visio, Asana, or BPM tools), data analysis tools, and certifications like Lean Six Sigma are often beneficial. Effective communication, attention to detail, and a collaborative mindset are valuable soft skills in this role. These skills ensure efficient process optimization, clear stakeholder communication, and successful implementation of workflow enhancements.

What are some typical challenges a workflow analyst might face in this role?

Workflow Analysts often encounter challenges such as identifying inefficiencies in complex processes, overcoming resistance to change among team members, and balancing multiple priorities under tight deadlines. Adapting to new technologies and integrating different systems can also present difficulties, especially in larger organizations with legacy processes. Successful Workflow Analysts address these challenges by leveraging strong analytical skills, offering clear, data-driven recommendations, and collaborating closely with cross-functional teams to drive continuous improvement. Over time, this dynamic environment can be professionally rewarding and foster significant personal and career growth.

What does a workflow analyst do?

A workflow analyst evaluates and improves business processes by analyzing current workflows, identifying inefficiencies, and designing optimized procedures. They often use tools like process mapping software and require strong analytical skills to enhance productivity and operational efficiency.
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Workflow Analyst jobs near you
Infographic showing various Workflow Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $73,261 per year, or $35.2 per hour.

Agentic Workflows Analyst

WebMD LLC

Newark, NJ • On-site

$90 - $105/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Your Role:

The Business Analyst (Agentic Workflows) functions as a key member of the Process Innovation team, serving as a subject matter expert in bridging traditional business requirements with advanced, automated agentic systems. You are an organized, detailed, and proactive communicator who excels in a deadline-driven environment. You will be responsible for translating complex business problems into automated, agent-based workflows that optimize campaign execution, data reconciliation, and operational efficiency.Your Responsibilities:

  • Business Analysis: Evaluate complex business use cases and process bottlenecks to determine feasibility and design optimal agentic workflow solutions.
  • Process Translation: Translate approved business requirements into granular functional specifications, prompt engineering guidelines, and logic flows for agent development.
  • Workflow Design & Optimization: Design, architect, and manage intelligent, agent-based workflows to streamline end-to-end digital program implementation (data ingestion, program setup, and reporting).
  • System Integration: Partner with technical teams to integrate autonomous agents into existing internal business systems, ensuring seamless data flow and operational continuity.
  • Collaboration: Participate in cross-functional meetings, supporting functional capability discussions, and partnering with internal stakeholders to prioritize areas for future automation and enhancement.
  • Documentation: Own the development and maintenance of internal documentation for agentic workflows, SOPs, and technical implementation guides.
To succeed in this role, you will need:
  • Education: BA, BS, or equivalent relevant experience required.
  • Experience: 4+ years of experience in business or technical analysis, with a strong focus on data-driven solutions or operations.
  • Agentic/Automation Experience: Demonstrated experience designing, managing, or auditing automated, agentic, or LLM-based workflows. Ability to articulate logic flows and handle exception management within automated systems.
  • Analytical Skills: Strong analytical capabilities; ability to troubleshoot unexpected campaign or workflow challenges using data-driven logic.
  • Technical Proficiency: Strong command of Google Workspace and MS Office Suite (advanced Excel). Familiarity with backend data infrastructure or ad management systems (e.g., Vertica, DFP) is highly preferred.
  • Communication: Excellent verbal and written communication skills with the ability to interact professionally across R&D, commercial, and client-facing teams.
  • Industry Knowledge: Experience in pharmaceutical or healthcare industries strongly desired.
Salary range:

$90,000 - $105,000

Bonus Eligible:

This position is also eligible for a discretionary company bonus, based upon business results.

Benefits:

Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment:

  • Health Insurance (medical, dental, and vision coverage)
  • Paid Time Off (including vacation, sick leave, and flexible holiday days)
  • 401(k) Retirement Plan with employer matching
  • Life and Disability Insurance
  • Employee Assistance Program (EAP)
  • Commuter and/or Transit Benefits (if applicable)

Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.

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