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Workflow Analyst Jobs (NOW HIRING)

WebMD

Agentic Workflows Analyst

Newark, NJ

Workflow Design & Optimization: Design, architect, and manage intelligent, agent-based workflows to ... Analytical Skills: Strong analytical capabilities; ability to troubleshoot unexpected campaign or ...

WebMD

Agentic Workflows Analyst

Newark, NJ · On-site

Workflow Design & Optimization: Design, architect, and manage intelligent, agent-based workflows to ... Analytical Skills: Strong analytical capabilities; ability to troubleshoot unexpected campaign or ...

Dentaquest

Workflow Data Analyst

Grafton, WI · On-site

Under moderate supervision, the Workflow Systems Configuration Analyst I is responsible for working with business teams in defining and maintaining Windward Workflow configuration, including queues ...

Dentaquest

Workflow Data Analyst

Grafton, WI · On-site

The Workflow Systems Configuration Analyst I is also responsible for defining and maintaining system reference, global system settings and building bulk data loads for other configuration data such ...

Techvilla Solutions

Epic Cadence Analyst

Eagan, MN · On-site

Perform workflow analysis, troubleshoot application issues, and implement system enhancements. * Participate in design reviews, validation sessions, testing, and change management activities.

Techvilla Solutions

Epic Cadence Analyst

Medina, MN · On-site

Perform workflow analysis, troubleshoot application issues, and implement system enhancements. * Participate in design reviews, validation sessions, testing, and change management activities.

Techvilla Solutions

Epic Cadence Analyst

Savage, MN · On-site

Perform workflow analysis, troubleshoot application issues, and implement system enhancements. * Participate in design reviews, validation sessions, testing, and change management activities.

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Workflow Analyst information

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$31K

$73.3K

$130K

How much do workflow analyst jobs pay per year?

As of Aug 17, 2026, the average yearly pay for workflow analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What is a workflow analyst?

A Workflow Analyst is responsible for evaluating, designing, and optimizing business processes to improve efficiency and productivity. They analyze workflows, identify bottlenecks, and recommend improvements using data-driven insights. Workflow Analysts often work with different departments to streamline operations, implement automation tools, and ensure processes align with business goals. Their role involves leveraging software, reporting metrics, and providing solutions that enhance overall workflow efficiency.

What are the key skills and qualifications needed to thrive as a workflow analyst?

To thrive as a Workflow Analyst, you need strong analytical abilities, process improvement knowledge, and a relevant degree in business, IT, or a related field. Familiarity with workflow management software (such as Microsoft Visio, Asana, or BPM tools), data analysis tools, and certifications like Lean Six Sigma are often beneficial. Effective communication, attention to detail, and a collaborative mindset are valuable soft skills in this role. These skills ensure efficient process optimization, clear stakeholder communication, and successful implementation of workflow enhancements.

What are some typical challenges a workflow analyst might face in this role?

Workflow Analysts often encounter challenges such as identifying inefficiencies in complex processes, overcoming resistance to change among team members, and balancing multiple priorities under tight deadlines. Adapting to new technologies and integrating different systems can also present difficulties, especially in larger organizations with legacy processes. Successful Workflow Analysts address these challenges by leveraging strong analytical skills, offering clear, data-driven recommendations, and collaborating closely with cross-functional teams to drive continuous improvement. Over time, this dynamic environment can be professionally rewarding and foster significant personal and career growth.

What does a workflow analyst do?

A workflow analyst evaluates and improves business processes by analyzing current workflows, identifying inefficiencies, and designing optimized procedures. They often use tools like process mapping software and require strong analytical skills to enhance productivity and operational efficiency.
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Workflow Analyst jobs near you
Infographic showing various Workflow Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $73,261 per year, or $35.2 per hour.

IT Analyst - Workflow Excellence Analyst

Duke University

Durham, NC • On-site

Full-time

Posted 26 days ago

Duke University rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

486th of 618 rated colleges and universities

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Health Technology Solutions

Pursue your passion for caring and innovation with Duke Heath Technology Solutions, which is dedicated to the transformation, development, and management of enterprise information technology solutions across Duke Health. By harnessing the power of innovative technologies like cloud computing and artificial intelligence - and pairing them with a forward-thinking approach - Duke Health Technology Solutions is revolutionizing the future of health care at Duke Health and beyond.

General Summary

Duke Health is establishing a Digital Enablement Team to provide a durable throughline from rapid innovation to value measurement, readiness assessment, scale decision, and transition to long-term ownership. The Workflow Excellence Lead serves as an embedded performance-excellence function, applying the Duke Quality System (DQS) and related improvement methodologies to assess current-state operational and clinical workflows and design future-state workflows enabled by advanced digital tools. This role grounds recommendations in measurable quality, safety, experience, and efficiency outcomes.

Work Duties and Responsibilities

Partnering with Strike Teams and operational/clinical leaders, the analyst conducts baseline assessment, identifies root causes, designs standard work, tests improvements, and evaluates post-pilot results to inform readiness and scale decisions. Key activities include:

  • Workflow analysis and redesign using DQS and performance improvement methods.
  • Root-cause analysis to distinguish process problems from technology problems.
  • Future-state design for standard work, adoption, and measurable outcomes.
  • Facilitation with operational leaders and frontline teams to validate changes in practice.
  • Outcome measurements tied to quality, safety, experience, and efficiency.
  • Perform other related duties incidental to the work described herein.

Required Qualifications at this Level

  • Demonstrate strong analytical and facilitation skills across clinical and operational settings.
  • Ability to translate frontline workflow realities into standard work and measurable outcomes.
  • Clear, concise communication with the ability to align diverse stakeholders.
  • Experience partnering on digital or AI-enabled workflow change preferred.

Knowledge, Skills & Abilities

  • Working knowledge of Agile and Scrum, with experience contributing within sprint-based delivery teams - partnering with product owners and developers across iterative cycles to refine and validate workflows.
  • Proficiency in process-improvement methods (DQS, Lean Six Sigma) and workflow-mapping tools.
  • Strong root-cause and analytical skills that separate process problems from technology problems.
  • Facilitation skills with clinical and operational frontline teams.
  • Ability to define, baseline, and measure quality, safety, experience, and efficiency outcomes.

Education & Training

Work requires analytical and communications skills generally acquired through completion of a bachelor's degree program. If no bachelor's degree, four years of equivalent experience required. Formal process improvement training (DQS, Lean Six Sigma) preferred.

Experience

Related experience in clinical or operational process improvement within a health-system setting, including exposure to Agile / sprint-based delivery teams.


Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


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About Duke University

Sourced by ZipRecruiter

Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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