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Weekend Zendesk Jobs (NOW HIRING)

Herff Jones

Customer Service Agent

Indianapolis, IN · On-site

$18/hr

Shift: Standard shift is 8:00am - 5:00pm Monday through Friday, including weekends (as needed ... Know the Role - Become proficient in performing basic operations in our CRM (Zendesk) and phone ...

The Grommet

Customer Experience Specialist

Somerville, MA · On-site

$19.25 - $24.25/hr

Familiarity with ZenDesk a plus * High School Diploma or GED * Comfortable engaging with customers over the phone * Ability to work a schedule that may include at least one weekend day or evenings

herffjones

Customer Service Agent

Indianapolis, IN

$18/hr

Shift: Standard shift is 8:00am - 5:00pm Monday through Friday, including weekends (as needed ... Know the Role - Become proficient in performing basic operations in our CRM (Zendesk) and phone ...

Herff Jones

Customer Service Agent

Indianapolis, IN · On-site

$18/hr

Shift: Standard shift is 8:00am - 5:00pm Monday through Friday, including weekends (as needed ... Know the Role - Become proficient in performing basic operations in our CRM (Zendesk) and phone ...

Pavago

Customer Service Representative

$16.50 - $22.25/hr

Client Business Hours (flexibility for evenings/weekends based on shifts) About the Role We're ... Zendesk * Freshdesk * Salesforce Service Cloud * Respond across: * Phone * Email * Live chat

UP Entertainment

Customer Support Representative

Atlanta, GA · On-site

$15.50 - $21/hr

Technical Skills • Use ZenDesk data to monitor and uncover trends in volume, issues, and sentiment to drive process improvement and support management decision making. • Monitor and QA customer ...

UP Entertainment

Customer Support Representative

Atlanta, GA · Remote

$16.50 - $22.25/hr

Technical Skills · Use ZenDesk data to monitor and uncover trends in volume, issues, and sentiment to drive process improvement and support management decision making. · Monitor and QA customer ...

2Modern

Customer Service Representative

$16.50 - $22.25/hr

You will work within Zendesk, coordinate with our logistics and operations teams, and exercise sound judgment to resolve issues in ways that protect the customer relationship and reflect the elevated ...

Lotto.com

Customer Success Agent

Jersey City, NJ

$45 - $55/hr

Key ResponsibilitiesManage customer communication, primarily through live chat and emailEducate users on platform services and featuresMaintain robust records and updates within Zendesk and ...

HighlightTA

Customer Support Specialist

Oklahoma City, OK · Remote

$16.75 - $22.50/hr

Document, escalate, and track support requests using Zendesk * Verify and report software bugs; communicate with internal teams as needed * Act as a Subject Matter Expert (SME) for assigned products

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All JobsZendesk JobsWeekend Zendesk Jobs

Weekend Zendesk information

What is the difference between Weekend Zendesk vs Weekend Customer Support Representative?

AspectWeekend ZendeskWeekend Customer Support Representative
Required CredentialsBasic customer service skills, Zendesk platform familiarityCustomer service skills, possibly Zendesk experience
Work EnvironmentRemote or on-site, tech-focused support teamsRemote or on-site, customer-facing roles
Employer & IndustryTech companies, SaaS providersRetail, e-commerce, service industries

Weekend Zendesk roles typically focus on technical support using Zendesk software, often within tech companies or SaaS environments. Weekend Customer Support Representatives handle general customer inquiries across various industries. While both roles require customer service skills, Weekend Zendesk positions emphasize platform-specific knowledge, making them more specialized for tech support tasks.

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What are the most commonly searched types of Zendesk jobs? The most popular types of Zendesk jobs are:
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Weekend Zendesk jobs near you
Infographic showing various Weekend Zendesk job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 91% Full Time, 6% Contract, and 1% Nights. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution.
Customer Onboarding Specialist - Temporary

Customer Onboarding Specialist - Temporary

Baldor Specialty Foods, Inc.

Bronx, NY • On-site

Temporary

Posted 7 days ago

Job description

Position Summary

The Customer Onboarding Specialist is responsible for creating a positive and seamless onboarding experience for prospective and newly established customers. This role serves as a key point of contact throughout the account setup process, guiding customers through applications, onboarding requirements, website navigation, and initial account support.

The Customer Onboarding Specialist partners closely with Sales, Accounting, and Customer Support to ensure accurate account setup, timely communication, and efficient onboarding execution. The focus of this role is building strong customer relationships, maintaining onboarding accuracy, and supporting revenue growth through an organized and customer-focused onboarding experience.

Key Responsibilities

Customer Onboarding & Account Setup

Assist new customers with the application process, including online and hard-copy applications

Obtain required information and coordinate with accounting to complete applications when additional documentation is needed

Explain the account setup process and educate customers on how to use the company website and ordering tools

Guide customers through online ordering and payment process

Update pricing levels, contact information, and account details as needed to support onboarding and account maintenance processes

Communication & Coordination

Monitor and respond to customer inquiries through Zendesk to ensure account information remains current

Work with a sense of urgency to provide a high level of customer satisfaction throughout the onboarding process

Solve customer inquiries related to onboarding, account setup, and account maintenance

Inform Sales Representatives of newly activated, canceled, rejected, and credit-approved accounts, including customers who have been extended payment terms, to ensure timely follow-up and customer outreach

Distribute and follow up on onboarding paperwork submitted to Sales and Accounting departments

Assist Accounting with Stripe payments and invoice resolution support

Monitor bank responses regarding customer credit terms and communicate updates to Sales Representatives in a timely manner

Systems Management & Reporting

Maintain an active onboarding tracker in Excel and accurate records of customer onboarding activity

Keep active logs of rejected or canceled accounts for weekly review and follow-up

Update and maintain accurate customer account information in Microsoft Dynamics and other company systems

Maintain strong attention to detail and data accuracy across all systems and reporting

Cross-Functional Collaboration

Partner closely with Sales, Accounting, Customer Support, and other departments to support onboarding success

Monitor onboarding turnaround times and identify opportunities to improve efficiency and customer experience

Requirements

1+ year of experience in customer service, onboarding, or a business-to-business support environment

Strong verbal and written communication skills, along with excellent listening and interpersonal abilities

Strong customer focus, organizational skills, and attention to detail

Ability to multitask and remain organized in a fast-paced environment

Highly collaborative with the ability to work cross-functionally and within a team environment

Proactive mindset with the ability to take initiative to improve customer experience and operational efficiency

Proficiency in Zendesk, RingCentral, Microsoft Dynamics, and Microsoft Excel preferred

Passion for food and knowledge of the restaurant industry is a plus

Availability to work weekends or extended hours as needed

Education

High School Diploma or equivalent required; Associate or Bachelor's degree preferred.

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