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Weekend Zendesk Jobs in Riverside, CA (NOW HIRING)

Minka

Customer Service Representative - Order Entry

Corona, CA · On-site

$16.50 - $22.50/hr

Respond to Zendesk tickets within 4 business hours. * Provide clear, professional written communication regarding order status, availability, and corrections. * Maintain ownership of assigned tickets ...

New

NoGigiddy

Customer Success Specialist

Anaheim, CA · Remote

$16 - $22/hr

... Zendesk, Intercom, or similar) is a plus BENEFITS Hourly pay of $16-$22/hr Fully remote Paid training on all systems and product knowledge Growth path into team lead or operations roles Access to the ...

NoGigiddy

Customer Success Specialist

Santa Ana, CA · Remote

$16 - $22/hr

... Zendesk, Intercom, or similar) is a plus BENEFITS Hourly pay of $16-$22/hr Fully remote Paid training on all systems and product knowledge Growth path into team lead or operations roles Access to the ...

TeamLogic IT

MSP Level 3 Technician

San Dimas, CA · On-site

$25 - $40/hr

... Zendesk. * Documentation & Process Management: Proficiency in documentation tools like Hudu, IT ... Flexibility in working hours, including evenings and weekends, may be required to accommodate ...

Brighton

Customer Care Specialist

City Of Industry, CA

$22 - $24/hr

Digital Experience: You're comfortable with digital tools, such as Zendesk and Shopify and the fast-paced world of online customer service. * 2+ years in a customer‑facing role; experience in ...

RED

Tech Support Specialist

Foothill Ranch, CA · On-site

$28 - $34/hr

Experience with support ticketing system, Zendesk preferred * Experience with productivity tools such as Office Suite * 3+ years' experience in a customer support or technical support position

Five Below

Merchandise Manager 1339

Beaumont, CA · On-site

$19.90/hr

... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $19.90 BE AWARE OF ...

Five Below

Support Lead Part Time

Ontario, CA · On-site

$17.40/hr

... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $17.40 BE AWARE OF ...

RED

Tech Support Specialist

Foothill Ranch, CA · On-site

$28 - $34/hr

Experience with support ticketing system, Zendesk preferred * Experience with productivity tools such as Office Suite * 3+ years' experience in a customer support or technical support position

Five Below

Customer Experience Manager

San Dimas, CA · On-site

$20.90/hr

... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $20.90 BE AWARE OF ...

Five Below

PTSL

Colton, CA · On-site

... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: BE AWARE OF FRAUD!

Five Below

Support Lead Part Time

Ontario, CA

$17.40/hr

... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $17.40 BE AWARE OF ...

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All JobsWeekend Zendesk JobsWeekend Zendesk Jobs in Riverside, CA

Weekend Zendesk information

What is the difference between Weekend Zendesk vs Weekend Customer Support Representative?

AspectWeekend ZendeskWeekend Customer Support Representative
Required CredentialsBasic customer service skills, Zendesk platform familiarityCustomer service skills, possibly Zendesk experience
Work EnvironmentRemote or on-site, tech-focused support teamsRemote or on-site, customer-facing roles
Employer & IndustryTech companies, SaaS providersRetail, e-commerce, service industries

Weekend Zendesk roles typically focus on technical support using Zendesk software, often within tech companies or SaaS environments. Weekend Customer Support Representatives handle general customer inquiries across various industries. While both roles require customer service skills, Weekend Zendesk positions emphasize platform-specific knowledge, making them more specialized for tech support tasks.

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Weekend Zendesk jobs near you

Customer Service Representative - Order Entry

Ferguson Enterprises Inc.

Corona, CA • Hybrid

$16.50 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Ferguson Waterworks rating

9.5

Company rating: 9.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

6th of 343 rated retail wholesalers

Job description

Job Posting:

The Minka Group has grown to become a leader in the decorative lighting and fan industries. As a company, we pride ourselves on the quality and workmanship of each and every fixture we produce. With people and distribution operating on two continents, the Minka Group family of businesses is leading the way in product design, knit together by a single level of quality over a broad range of price points.

The Customer Service Representative - Order Entry role is an entry-level opportunity within Minka's Customer Service organization. This position focuses on accurate order entry and email/ticket-based customer support. The role does not include inbound phone queue responsibilities but may require occasional customer calls to resolve order-related questions.

This is a Hybrid role based out of Corona, CA, in accordance with the Minka Group Flex schedule; 3 days office / 2 days remote.

Primary Responsibilities
  • Order Entry
  • Enter customer orders accurately and in a timely manner.
  • Validate pricing, product selection, shipping details, and required dates.
  • Identify and correct order discrepancies prior to processing.
  • Customer Support (Email & Zendesk)
  • Respond to Zendesk tickets within 4 business hours.
  • Provide clear, professional written communication regarding order status, availability, and corrections.
  • Maintain ownership of assigned tickets through resolution.
  • Customer Interaction
  • Make or receive occasional customer phone calls when necessary to clarify order details or resolve issues.
General Expectations
  • Follow Minka policies, procedures, and service standards.
  • Demonstrate attention to detail, accountability, and professionalism.
  • Collaborate with Customer Service, Order Entry, and Sales Administration teams.
  • Support inbound sales opportunities when appropriate.
Qualifications
  • Entry-level role; prior Customer Service or Order Entry experience preferred.
  • Strong written communication skills.
  • Ability to manage multiple tasks and meet service level expectations.
  • High level of accuracy and attention to detail.
  • Working knowledge of Microsoft Office 365 (Outlook, Teams).
  • Zendesk experience preferred but not required.

At The Minka Group, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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$15.00 - $20.94

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

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