ZipRecruiter

Log In

1

Weekend Zendesk Jobs in Riverside, CA (NOW HIRING)

TruArc Health

Client Success Support Specialist

Irvine, CA · On-site

$22 - $26/hr

Create, assign, and manage support tickets in Zendesk (or similar systems) per Standard Operating Procedures * Monitor ticket queues and ensure timely follow-up and resolution * Accurately document ...

Charter Tech Services

Be Seen First

IT Support Specialist

San Dimas, CA · On-site

$27 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Managing and responding to tickets via ZenDesk More about the job: This job is located onsite at ... After-hours and weekend work rarely occurs but is sometimes necessary. This position reports to an ...

PADI

Customer Support Representative

Rancho Santa Margarita, CA · On-site

$17.25 - $23.50/hr

Monitor and communicate service request status using tools such as Zendesk and Salesforce. * Serve as an advocate for members and customers by escalating trends or recurring issues to senior team ...

New

Prismatik

Customer Tech Support Specialist

Irvine, CA

$20.37 - $22/hr

Logs all inbound and outbound activities (phone and email) into Zendesk ticketing system. Ensures support tickets and customers are updated regularly. * Provides first point of contact (SPOC) support ...

TeamLogic IT

MSP Level II Technician

Murrieta, CA · On-site

$26 - $30/hr

  • Medical

  • Retirement

  • PTO

Provide on-call support for critical issues, including after-hours and weekend support as needed ... or Zendesk. * Networking Expertise: In-depth understanding of networking protocols, IP addressing ...

ATLETICA USA LLC

Be Seen First

Customer Service Representative - US Online Store

Corona, CA · On-site

$21 - $25/hr

  • Medical

  • Dental

  • PTO

Experience with helpdesk tools (e.g., Gorgias, Zendesk) and carrier portals is a plus. * Organized, proactive, and comfortable owning a problem until it is solved. * Based in or near Corona, CA ...

Wayvia

Customer Support Specialist

Irvine, CA · Remote

$21 - $23/hr

Basic knowledge of customer support software (e.g., Zendesk, Freshdesk). * Strong communication, organizational, and time management skills. * Proven troubleshooting ability. Preferred Qualifications:

RED

Tech Support Specialist

Foothill Ranch, CA · On-site

$28 - $34/hr

Experience with support ticketing system, Zendesk preferred * Experience with productivity tools such as Office Suite * 3+ years' experience in a customer support or technical support position

Five Below

PTSL 1339 Beaumont

Beaumont, CA · On-site

$17.40/hr

  • Medical

... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $17.40 BE AWARE OF ...

Five Below

Merchandise Manager

Upland, CA · On-site

$19.90/hr

  • Medical

... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $19.90 BE AWARE OF ...

Five Below

Merchandise Manager

Moreno Valley, CA · On-site

$19.90/hr

  • Medical

... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $19.90 BE AWARE OF ...

Five Below

Merchandise Manager

Corona, CA · On-site

$19.90/hr

  • Medical

... evening, weekends and may include overnight shifts and travel (as required) Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $19.90 BE AWARE OF ...

Five Below

PTSL 1339 Beaumont

Beaumont, CA · On-site

$17.40/hr

  • Medical

... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $17.40 BE AWARE OF ...

Five Below

Merchandise Manager

Hemet, CA · On-site

$19.90/hr

  • Medical

... evening, weekends and may include overnight shifts and travel (as required) Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $19.90 BE AWARE OF ...

Five Below

Merchandise Manager

Moreno Valley, CA · On-site

$19.90/hr

  • Medical

... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $19.90 BE AWARE OF ...

next page

Showing results 1-20

All JobsZendesk JobsWeekend Zendesk JobsWeekend Zendesk Jobs in Riverside, CA

Weekend Zendesk information

Does Weekend Zendesk allow remote work?

Weekend Zendesk positions typically offer remote work options, allowing employees to perform customer support tasks from home. The availability of remote work may depend on the company's policies and the specific role requirements, such as familiarity with Zendesk software and communication tools. Candidates should verify remote work policies during the application process.

Does Weekend Zendesk work on weekends?

Weekend Zendesk roles typically involve providing customer support during weekends, so employees are expected to work on weekends as part of their schedule. The specific hours and days may vary depending on the employer and shift arrangements, but weekend work is common for this position. Flexibility and familiarity with Zendesk support tools are often required.

Is Weekend Zendesk a good company to work for?

Weekend Zendesk is a role that involves providing customer support using Zendesk software, often on a part-time or weekend schedule. The work environment and employee satisfaction can vary, so researching reviews and company policies is recommended for potential applicants.

What is the difference between Weekend Zendesk vs Weekend Customer Support Representative?

AspectWeekend ZendeskWeekend Customer Support Representative
Required CredentialsBasic customer service skills, Zendesk platform familiarityCustomer service skills, possibly Zendesk experience
Work EnvironmentRemote or on-site, tech-focused support teamsRemote or on-site, customer-facing roles
Employer & IndustryTech companies, SaaS providersRetail, e-commerce, service industries

Weekend Zendesk roles typically focus on technical support using Zendesk software, often within tech companies or SaaS environments. Weekend Customer Support Representatives handle general customer inquiries across various industries. While both roles require customer service skills, Weekend Zendesk positions emphasize platform-specific knowledge, making them more specialized for tech support tasks.

What are the most commonly searched types of Zendesk jobs in Riverside, CA?

The most popular types of Zendesk jobs in Riverside, CA are:

What are popular job titles related to Weekend Zendesk jobs in Riverside, CA?

For Weekend Zendesk jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Weekend Zendesk jobs in Riverside, CA look for?

The top searched job categories for Weekend Zendesk jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Weekend Zendesk jobs?

Cities near Riverside, CA with the most Weekend Zendesk job openings:

Weekend Zendesk jobs near you

Client Success Support Specialist

TruArc Health

Irvine, CA • On-site

$22 - $26/hr

Full-time

Posted 17 days ago

Job description

The Client Success Support Specialist provides essential support to the Client Success team by answering incoming phone calls, triaging provider and patient inquiries, managing support tickets, and assisting with routine administrative tasks. This role plays a key part in ensuring timely, professional communication and operational support for both internal teams and external clients.

Client & Inquiry Support

  • Respond promptly and professionally to incoming calls, emails, and portal inquiries per Standard Operating Procedures.
  • Triage and route provider and patient questions to the appropriate team
  • Escalate urgent or complex issues following established protocols
  • Deliver consistent, solution-focused service to clients and patients maintaining client satisfaction of 90% or higher in post interaction surveys

Ticket & Communication Management

  • Create, assign, and manage support tickets in Zendesk (or similar systems) per Standard Operating Procedures
  • Monitor ticket queues and ensure timely follow-up and resolution
  • Accurately document interactions and outcomes for tracking and reporting
  • Assist in organizing and distributing client communications and updates

Onboarding & Documentation

  • Support new client onboarding, including scheduling and progress tracking per Standard Operating Procedures.
  • Update client information and service tracking tools

Administrative & Operational Support

  • Monitor shared inboxes and respond using the approved workflows per Standard Operating Procedures
  • Compile data for client surveys, reports, and performance dashboards
  • Collaborate with internal teams to ensure smooth operations
  • Perform additional duties as assigned by the Director of Client Success

Qualifications

  • High school diploma or equivalent required; associate or bachelor’s degree preferred
  • 1+ years of experience in customer service or administrative support in a healthcare environment
  • Experience with support ticketing platforms required; Zendesk experience preferred
  • Experience with document and reporting software such as Adobe Creative Cloud, Microsoft Office Suite, or similar
  • Healthcare experience required, laboratory experience preferred
  • Strong written and verbal communication skills
  • Ability to handle multiple tasks while maintaining attention to detail

Key Attributes

  • Professional and courteous phone manner
  • Highly organized with strong time-management skills
  • Dependable, team-oriented, and adaptable to changing priorities
  • Customer-first attitude with a willingness to learn and grow

Apply