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Remote Zendesk Jobs in Riverside, CA (NOW HIRING)

PatientFi

Lending Support Analyst

Irvine, CA · On-site +1

Remote/Hybrid J ob Type: Full-time Key Responsibilities Lending Support Analysts are key performers ... ZenDesk and LoanPro environments preferred, but not required ● Comfortable in a dynamic ...

Wayvia

Customer Support Specialist

Irvine, CA · Remote

$21 - $23/hr

Basic knowledge of customer support software (e.g., Zendesk, Freshdesk). * Strong communication ... This is a remote position open to candidates based in the United States. Compensation: The salary ...

Planet DDS

Supervisor, Learning and Adoption

Irvine, CA · On-site +1

$84K - $105K/yr

Monitor and support team execution of remote and onsite training sessions. * Maintain visibility ... Ensure consistency in training documentation using Mavenlink, Zendesk, and Dropbox. * Supervise ...

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Qcells

QSS Customer Support Specialist

Irvine, CA · On-site +1

$70K - $85K/yr

Remote work may be considered for exceptional cases. RESPONSIBILITIES * Field customer calls and complaints, providing prompt and effective resolutions. * Collaborate with vendors and internal teams ...

All JobsZendesk JobsRemote Zendesk JobsRemote Zendesk Jobs in Riverside, CA

Remote Zendesk information

See Riverside, CA salary details

$74.6K

$116.9K

$163.3K

How much do remote zendesk jobs pay per year?

As of Jul 25, 2026, the average yearly pay for remote zendesk in Riverside, CA is $116,856.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by remote Zendesk agents and how can they be addressed?

Remote Zendesk agents often encounter challenges such as managing high ticket volumes, maintaining clear communication with both customers and internal teams, and staying engaged while working independently. To address these, it’s important to establish a daily routine, leverage Zendesk’s collaboration tools, and proactively participate in virtual team meetings. Setting up a dedicated workspace and utilizing time management strategies can also help agents stay productive and connected, ensuring high-quality customer support despite the remote setting.

What is a Remote Zendesk job?

A Remote Zendesk job typically involves providing customer support or technical assistance using the Zendesk platform, while working from a location outside of a traditional office setting. Employees in these roles use Zendesk's ticketing, chat, or call systems to handle customer inquiries, troubleshoot issues, and ensure customer satisfaction. These positions can range from customer service agents to administrators and developers who configure and optimize the Zendesk system for businesses. Remote Zendesk jobs offer flexibility and are ideal for those who prefer or require working from home. Companies hiring for these roles look for strong communication skills, problem-solving abilities, and familiarity with the Zendesk software.

What are the key skills and qualifications needed to thrive as a Remote Zendesk Support Specialist, and why are they important?

To thrive as a Remote Zendesk Support Specialist, you need strong customer service skills, problem-solving ability, and familiarity with help desk operations, often supported by experience in customer support roles. Proficiency in Zendesk software, ticketing systems, and related CRM tools is typically required, and Zendesk certifications can be beneficial. Excellent written communication, adaptability, and time management are essential soft skills for remote work and effective customer interactions. These skills ensure prompt, accurate support and a positive experience for customers across digital channels.

What is the difference between Remote Zendesk vs Remote Customer Support Specialist?

AspectRemote ZendeskRemote Customer Support Specialist
CredentialsZendesk certification, customer service experienceCustomer service experience, communication skills
Work EnvironmentSupport ticket systems, CRM tools, remote setupCustomer communication channels, remote or office
Industry UsageTech, SaaS, e-commerce companiesRetail, telecom, tech, various sectors
Search & Comparison IntentFocus on Zendesk platform skillsBroader customer support roles

Remote Zendesk roles specifically require expertise in Zendesk software and related certifications, often within tech or SaaS industries. Remote Customer Support Specialists have broader customer service responsibilities across various platforms and industries. While both roles involve remote work and customer interaction, Remote Zendesk positions emphasize platform-specific skills, making them more specialized.

What are the most commonly searched types of Zendesk jobs in Riverside, CA? The most popular types of Zendesk jobs in Riverside, CA are:
What are popular job titles related to Remote Zendesk jobs in Riverside, CA? For Remote Zendesk jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Zendesk jobs in Riverside, CA look for? The top searched job categories for Remote Zendesk jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Zendesk jobs? Cities near Riverside, CA with the most Remote Zendesk job openings:
Remote Zendesk jobs near you
Infographic showing various Remote Zendesk job openings in Riverside, CA as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 51% Physical, 4% Hybrid, and 45% Remote job distribution, with an average salary of $116,856 per year, or $56.2 per hour.

Customer Service Representative

Stratford Davis

Riverside, CA • Remote

$85K - $120K/yr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

ABOUT THE COMPANY

We are a customer-centered organization dedicated to delivering efficient, reliable, and friendly support. Our mission is to build lasting relationships with our clients through responsive communication and proactive problem-solving. We pride ourselves on cultivating a supportive environment for both our clients and our team members.

POSITION SUMMARY

We are seeking a reliable, customer-focused Customer Service Representative to join our team on a part-time basis. In this position, you will serve as the initial point of contact for customer inquiries, ensuring prompt resolution of issues and maintaining high levels of customer satisfaction across digital and phone channels.

PRIMARY RESPONSIBILITIES

  • Inquiry Management: Efficiently process and resolve incoming customer requests via email, live chat, and phone calls.

  • Account Support: Assist clients with order tracking, returns, billing questions, and general service inquiries.

  • Problem Resolution: Analyze customer concerns, identify root causes, and implement effective, timely solutions.

  • System Documentation: Accurately record customer communications and updates within our customer management software.

CANDIDATE REQUIREMENTS

  • Background: 0–2 years of experience in customer service, call center operations, retail, or related service roles.

  • Communication Skills: Strong written and verbal communication skills with a professional, polite tone.

  • Technical Skills: Familiarity with helpdesk software (e.g., Zendesk, Freshdesk, or similar platforms) is preferred.

  • Professional Attributes: Excellent time management, active listening abilities, and a high level of patience.

COMPENSATION & SCHEDULE

  • Hourly Rate: $12.00 – $15.00 / hour

  • Schedule: Flexible part-time hours with predictable scheduling

  • Perks: Paid training, remote work options, and opportunities for advancement