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Customer Support Representative Jobs in Riverside, CA

BIORAY®

Customer Support Representative

Irvine, CA

$17.25 - $23.25/hr

The Opportunity The Customer Support Health Coach exists to help people find their unique path to healing while representing the best of BIORAY's human-centered approach to customer care. This seat ...

Bioray

Customer Support Representative

Irvine, CA · On-site

$25/hr

The Opportunity The Customer Support Health Coach exists to help people find their unique path to healing while representing the best of BIORAY's human-centered approach to customer care. This seat ...

Connexa Worx

Customer Support Assistan

Riverside, CA · On-site

$17.75 - $22.75/hr

In this role, you will be the first point of contact for our customers, providing exceptional service and support while representing our brand with professionalism and care. Your primary ...

Wayvia

Customer Support Specialist

Irvine, CA · Remote

$21 - $23/hr

The Customer Support Specialist manages incoming customer support issues, ensuring timely resolution and exceptional service for Wayvia products and services. This role involves addressing technical ...

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All JobsCustomer Support Representative JobsCustomer Support Representative Jobs in Riverside, CA

Customer Support Representative information

See Riverside, CA salary details

$10

$19

$28

How much do customer support representative jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for customer support representative in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between Customer Support Representative vs Technical Support Specialist?

AspectCustomer Support RepresentativeTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical certifications or training often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, software companies, hardware providers
Employer & Industry UsageCustomer service departments across various industriesTechnology, software, and hardware industries
Common Search & Comparison IntentUnderstanding general customer service rolesTechnical problem-solving and product support

The main difference between a Customer Support Representative and a Technical Support Specialist lies in their focus areas. Customer Support Representatives handle general customer inquiries, complaints, and service requests across various industries. In contrast, Technical Support Specialists provide specialized technical assistance, troubleshooting, and product support, often requiring technical knowledge or certifications. Both roles are essential for customer satisfaction but serve different needs within organizations.

What are the key skills and qualifications needed to thrive as a Customer Support Representative, and why are they important?

To thrive as a Customer Support Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Patience, active listening, and conflict resolution are vital soft skills that help build rapport and resolve issues effectively. These skills and qualities are crucial for delivering exceptional service, maintaining customer satisfaction, and fostering brand loyalty.

What does a customer support representative do?

A customer support representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

Is it hard to get hired at Amazon?

Getting hired as a Customer Support Representative at Amazon involves a competitive application process that includes online assessments, interviews, and background checks. Candidates typically need strong communication skills, problem-solving abilities, and familiarity with customer service tools. The hiring process can vary in length depending on the volume of applicants and the specific role requirements.

What job makes $10,000 a month without a degree?

A Customer Support Representative typically does not earn $10,000 a month without significant experience or specialized skills. High earnings in support roles are rare; most salaries depend on industry, company size, and location. Some sales or technical support roles with commissions or bonuses can reach higher incomes, but they usually require relevant skills and performance.

What are Customer Support Representatives?

Customer Support Representatives are professionals who assist customers by answering their questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person to ensure a positive experience and maintain customer satisfaction. Their role is crucial in building customer loyalty and addressing any concerns or problems customers might encounter. Strong communication, problem-solving skills, and patience are essential for success in this job.

What are some common challenges faced by Customer Support Representatives, and how can they be effectively managed?

Customer Support Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and staying up-to-date with product or service changes. Effective time management, strong communication skills, and ongoing training are essential to overcome these hurdles. Many organizations provide support through mentoring, regular team meetings, and access to knowledge bases, helping representatives deliver consistent and high-quality service while maintaining job satisfaction.

How can I make 2000 a week working from home?

A Customer Support Representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized tools or certifications. Increasing income may involve handling high-volume or premium client accounts, working overtime, or gaining expertise in in-demand industries to command higher pay rates.
What are the most commonly searched types of Customer Support Representative jobs in Riverside, CA? The most popular types of Customer Support Representative jobs in Riverside, CA are:
What are popular job titles related to Customer Support Representative jobs in Riverside, CA? For Customer Support Representative jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Support Representative jobs in Riverside, CA look for? The top searched job categories for Customer Support Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Support Representative jobs? Cities near Riverside, CA with the most Customer Support Representative job openings:
Customer Support Representative jobs near you
Customer Support Representative

Customer Support Representative

BIORAY®

Irvine, CA

$17.25 - $23.25/hr

Other

Posted 5 days ago

Job description

The Opportunity

The Customer Support Health Coach exists to help people find their unique path to healing while representing the best of BIORAY’s human-centered approach to customer care. This seat owns the direct relationship with customers and practitioners seeking clarity, confidence, and guidance in their wellness journey.

This role produces trust. It delivers individualized support, clear education, grounded guidance and seamless order assistance rooted in BIORAY’s products, philosophy, and standards. As BIORAY grows, the quality of these conversations directly shapes customer outcomes, loyalty, and brand integrity.

The work matters because healing is personal. Consistency, humility, and accuracy are essential. Success in this seat comes from knowing what you know, knowing what you don’t know, and always prioritizing the customer’s well-being over ego.

The Customer Support Health Coach is:

  • Human-Centered Guide | You meet people where they are and help them move forward with clarity and care.
  • Trusted Educator | You explain products, protocols, and wellness concepts accurately and responsibly.
  • Accountable Steward | You document, escalate, communicate and receive orders with precision to protect customers and the brand.

The Company

For over 35 years, Bioray has been at the forefront of natural wellness, blending the wisdom of traditional Chinese herbal medicine with modern innovation. Our mission is to empower individuals and families to take charge of their health organically, offering cutting-edge detox formulas, pet and dental health solutions, and more. With an unwavering commitment to research and development, Bioray continuously pioneers high-quality, nature-backed supplements that improve lives. Our dynamic, people-first culture fosters collaboration, authenticity, and professional growth, making Bioray a place where passionate individuals can thrive and make a real impact. Our commitment to authenticity, innovation, and well-being is woven into everything we do—from the way we formulate our products to how we support and develop our people.

Join us at Bioray to become a part of an organization that values innovation, growth, and meaningful contributions to both people and community!

Our Core Values

Ownership Mentality
Diligent & Unstoppable
Brighten the Room
Learns & Improves
Collaborative Team Player

What the Role Entails

This seat owns day-to-day customer and practitioner interactions related to health guidance and BIORAY product use. The work centers on education, personalized plan support, accurate documentation, and responsible escalation. The role requires clear communication, consistency, and adherence to BIORAY standards while operating with humility and care.

Core Responsibilities

  • Customer and Practitioner Support
  • Personalized Plan Development
  • Education and Resources
  • Order Entry and Assistance
  • Documentation
  • Communication
  • Adverse Reporting
  • Customer Outreach

Role Requirements

  • Ability to work in an in-office environment
  • Ability to sit and work at a computer for extended periods
  • Proficiency using phone, email, and digital messaging platforms
  • Comfort documenting interactions in CRM or ticketing systems
  • Foundational knowledge of BIORAY products and internal training materials (or ability to complete required training)

Why You’ll Love It Here

  • Your work directly helps people navigate their healing journey
  • You represent BIORAY’s most human and values-driven function
  • You operate with clear standards, boundaries, and support
  • You grow into deeper mastery while helping others succeed
  • You are part of a team that prioritizes integrity over ego

Call to Action

If you’re grounded, curious, and committed to helping people with care and clarity, we’d love to hear from you.

Apply