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Customer Support Representative Jobs in Riverside, CA

ExtensisHR

Customer Support Representative

Irvine, CA

$19 - $21/hr

We are seeking a dedicated and talented Customer Support Representative to join our team. This role serves as a critical link between our valued customers and dealerships. As a direct representative ...

Bioray

Customer Support Representative

Irvine, CA · On-site

$25/hr

The Opportunity The Customer Support Health Coach exists to help people find their unique path to healing while representing the best of BIORAY's human-centered approach to customer care. This seat ...

IPS Group Inc.

Customer Support Representative

Tustin, CA · On-site

$26 - $28/hr

The Customer Service Representative provides client services support to clients, public participants and internal team members by assisting with communications, accounting activities, banking and ...

New

IPS Group

Customer Support Representative

Tustin, CA · On-site

$26 - $28/hr

The Customer Service Representative provides client services support to clients, public participants and internal team members by assisting with communications, accounting activities, banking and ...

New

Glidewell Dental

Customer Service Rep Trainee

Irvine, CA · On-site

$21/hr

Get a quick, inside look at what it's like to be a Customer Support Representative at Glidewell! This short video highlights the fast-paced, peoplefocused work our team does every day-supporting ...

Connexa Worx

Customer Support Assistan

Riverside, CA · On-site

$17.75 - $22.75/hr

In this role, you will be the first point of contact for our customers, providing exceptional service and support while representing our brand with professionalism and care. Your primary ...

Collabera

Technical Support Representative

Irvine, CA · On-site

They are seeking a Technical Support Representative to ensure the proper operation of technology ... customer service in a 24X7X365 production environment - rotating on-call and holiday support may be ...

Wayvia

Customer Support Specialist

Irvine, CA · Remote

$21 - $23/hr

The Customer Support Specialist manages incoming customer support issues, ensuring timely resolution and exceptional service for Wayvia products and services. This role involves addressing technical ...

Glidewell Dental

Customer Service Rep Trainee

Irvine, CA · On-site

$21/hr

Description Position at Glidewell Dental Get a quick, inside look at what it's like to be a Customer Support Representative at Glidewell! This short video highlights the fast-paced, people-focused ...

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All JobsCustomer Support Representative JobsCustomer Support Representative Jobs in Riverside, CA

Customer Support Representative information

See Riverside, CA salary details

$10

$19

$28

How much do customer support representative jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for customer support representative in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between Customer Support Representative vs Technical Support Specialist?

AspectCustomer Support RepresentativeTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical certifications or training often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, software companies, hardware providers
Employer & Industry UsageCustomer service departments across various industriesTechnology, software, and hardware industries
Common Search & Comparison IntentUnderstanding general customer service rolesTechnical problem-solving and product support

The main difference between a Customer Support Representative and a Technical Support Specialist lies in their focus areas. Customer Support Representatives handle general customer inquiries, complaints, and service requests across various industries. In contrast, Technical Support Specialists provide specialized technical assistance, troubleshooting, and product support, often requiring technical knowledge or certifications. Both roles are essential for customer satisfaction but serve different needs within organizations.

What are the key skills and qualifications needed to thrive as a Customer Support Representative, and why are they important?

To thrive as a Customer Support Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Patience, active listening, and conflict resolution are vital soft skills that help build rapport and resolve issues effectively. These skills and qualities are crucial for delivering exceptional service, maintaining customer satisfaction, and fostering brand loyalty.

What does a customer support representative do?

A customer support representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are Customer Support Representatives?

Customer Support Representatives are professionals who assist customers by answering their questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person to ensure a positive experience and maintain customer satisfaction. Their role is crucial in building customer loyalty and addressing any concerns or problems customers might encounter. Strong communication, problem-solving skills, and patience are essential for success in this job.

What jobs pay 4000 a week without a degree?

Customer Support Representatives typically do not earn $4,000 a week without advanced experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often require extensive experience, certifications, or working in sales, real estate, or entrepreneurship. Most jobs offering such high weekly pay usually demand specific skills, licenses, or significant industry experience.

What are some common challenges faced by Customer Support Representatives, and how can they be effectively managed?

Customer Support Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and staying up-to-date with product or service changes. Effective time management, strong communication skills, and ongoing training are essential to overcome these hurdles. Many organizations provide support through mentoring, regular team meetings, and access to knowledge bases, helping representatives deliver consistent and high-quality service while maintaining job satisfaction.

What is the role of a customer service representative?

A customer support representative assists customers by addressing inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.

How can I make 2000 a week working from home?

A Customer Support Representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized tools or certifications. Increasing income may involve handling high-volume or premium clients, working overtime, or taking on multiple shifts, depending on the employer's pay structure and policies.
What are the most commonly searched types of Customer Support Representative jobs in Riverside, CA? The most popular types of Customer Support Representative jobs in Riverside, CA are:
What are popular job titles related to Customer Support Representative jobs in Riverside, CA? For Customer Support Representative jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Support Representative jobs in Riverside, CA look for? The top searched job categories for Customer Support Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Support Representative jobs? Cities near Riverside, CA with the most Customer Support Representative job openings:
Customer Support Representative jobs near you
Customer Support Representative

Customer Support Representative

ExtensisHR

Irvine, CA

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life

Posted 6 days ago

Job description

Connected Dealer Services is an innovative technology company offering cloud-based solutions tailored for modern car dealerships across the U.S. We provide auto dealers with specialized tools to manage inventory effectively, safeguard assets, reduce costs, enhance service retention, and add value at the point of sale. With our expertise in both wired and wireless technology and with a deep understanding of dealership operations, we deliver systems that support efficient and informed decision-making. 

We are seeking a dedicated and talented Customer Support Representative to join our team. This role serves as a critical link between our valued customers and dealerships. As a direct representative of the company in all support-related matters, the Customer Support Representative is the voice for the customer, dealership, and sales/field teams. They provide frontline assistance and escalate issues to Tier 2 support when necessary, ensuring timely and effective resolution.


  • Respond to customer inquiries via email and phone regarding user interface guidance, troubleshooting, and device issues.
  • Analyze customer problems and research effective solutions.
  • Log and manage support tickets, ensuring timely resolution.
  • Participate in on-call rotations as needed.
  • Attend daily team huddles to stay aligned on tasks and updates.
  • Prioritize and manage multiple open tickets simultaneously.
  • Troubleshoot Machine-to-Machine hardware using company resources.

Skills required:

  • Commitment to providing 5-star customer service.
  • Strong relationship management across multiple communication platforms.
  • Professional phone presence and etiquette.
  • Excellent attention to detail and organizational skills.
  • Technical aptitude with systems and software.
  • Ability to work cross-functionally with Customer Relations and Service teams.
  • Ability to work independently with minimal supervision.
  • Effective multitasking skills.
  • Strong email etiquette and verbal communication.
  • Good listening, analytical, and problem-solving skills.

Qualifications and Education Requirements:

  • Associate Degree (AA) is preferred or equivalent business experience.
  • 2+ years' experience managing customer relationships while ensuring the best possible customer experience.
  • 2+ years' experience working in coordination, and customer support.
  • Experience in a technology support or technical service environment is a plus.

Physical Requirements:

  • Must be able to sit for extended periods.
  • Repetitive motion is required for computer entry.

A comprehensive Benefits package with employer contributions

  • Medical benefits with employer contribution
  • Dental and Vision with employer contribution
  • Flexible Spending Plans and Heath Savings Account programs
  • Basic Life and Personal Accident Insurance (Employer Paid)
  • Ten (10) paid holidays

Hourly Range - $19.00 - $21.00

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, qualifications, or requirements.

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