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Customer Support Representative Jobs in Riverside, CA

Victra

Sales Support Rep Part-Time

Menifee, CA · On-site

$20 - $27.50/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This ...

Collabera

Technical Support Representative

Irvine, CA · On-site

They are seeking a Technical Support Representative to ensure the proper operation of technology ... customer service in a 24X7X365 production environment - rotating on-call and holiday support may be ...

Wayvia

Customer Support Specialist

Irvine, CA · Remote

$21 - $23/hr

The Customer Support Specialist manages incoming customer support issues, ensuring timely resolution and exceptional service for Wayvia products and services. This role involves addressing technical ...

Convera Corporation

Customer Support Associate

Santa Ana, CA · On-site

$18.25 - $25/hr

Customer Support Associate Santa Ana The Customer Support Associate delivers high quality, consistent customer support across multiple service channels by applying established processes, tools, and ...

Convera

Customer Support Associate

Santa Ana, CA · Hybrid

$18.25 - $25/hr

The Customer Support Associate delivers high quality, consistent customer support across multiple service channels by applying established processes, tools, and guidelines. The role focuses on ...

Q CELLS USA Corp.

Customer Support Coordinator

Irvine, CA · On-site

$20.25 - $25.50/hr

Customer Support Coordinator Location: Irvine, CA, United States Location Type: On-site Salary Range: 68640 - 74000 USD Annually POSITION DESCRIPTION: Q CELLS Home Energy Solutions seeks an ...

Convera

Customer Support Associate

Santa Ana, CA · Hybrid

$18.25 - $25/hr

The Customer Support Associate delivers high quality, consistent customer support across multiple service channels by applying established processes, tools, and guidelines. The role focuses on ...

Qcells

Customer Support Coordinator

Irvine, CA · On-site +1

$68K - $74K/yr

As a customer support person on this team, you will play an instrumental role in the growth of our business, particularly in customer support, technical support and customer satisfaction. The ...

Qcells

Customer Support Coordinator

Irvine, CA · On-site +1

$68K - $74K/yr

As a customer support person on this team, you will play an instrumental role in the growth of our business, particularly in customer support, technical support and customer satisfaction. The ...

Qcells

Customer Support Coordinator

Irvine, CA · On-site

$68K - $74K/yr

As a customer support person on this team, you will play an instrumental role in the growth of our business, particularly in customer support, technical support and customer satisfaction. The ...

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All JobsCustomer Support Representative JobsCustomer Support Representative Jobs in Riverside, CA

Customer Support Representative information

See Riverside, CA salary details

$10

$19

$27

How much do customer support representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer support representative in Riverside, CA is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Customer Support Representative vs Technical Support Specialist?

AspectCustomer Support RepresentativeTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical certifications or training often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, software companies, hardware providers
Employer & Industry UsageCustomer service departments across various industriesTechnology, software, and hardware industries
Common Search & Comparison IntentUnderstanding general customer service rolesTechnical problem-solving and product support

The main difference between a Customer Support Representative and a Technical Support Specialist lies in their focus areas. Customer Support Representatives handle general customer inquiries, complaints, and service requests across various industries. In contrast, Technical Support Specialists provide specialized technical assistance, troubleshooting, and product support, often requiring technical knowledge or certifications. Both roles are essential for customer satisfaction but serve different needs within organizations.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Patience, active listening, and conflict resolution are vital soft skills that help build rapport and resolve issues effectively. These skills and qualities are crucial for delivering exceptional service, maintaining customer satisfaction, and fostering brand loyalty.

What is a customer support representative?

Customer Support Representatives are professionals who assist customers by answering their questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person to ensure a positive experience and maintain customer satisfaction. Their role is crucial in building customer loyalty and addressing any concerns or problems customers might encounter. Strong communication, problem-solving skills, and patience are essential for success in this job.

Is remote customer support representative a stressful job?

Remote customer support representatives often face stress from handling difficult customer interactions, meeting performance metrics, and managing high call volumes. The job requires strong communication skills, patience, and the ability to work independently in a home environment, which can contribute to stress levels depending on individual resilience and workload management. Proper training and support can help mitigate some stress factors.

What are some common challenges faced by customer support representatives, and how can they be effectively managed?

Customer Support Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and staying up-to-date with product or service changes. Effective time management, strong communication skills, and ongoing training are essential to overcome these hurdles. Many organizations provide support through mentoring, regular team meetings, and access to knowledge bases, helping representatives deliver consistent and high-quality service while maintaining job satisfaction.
What are the most commonly searched types of Customer Support Representative jobs in Riverside, CA? The most popular types of Customer Support Representative jobs in Riverside, CA are:
What are popular job titles related to Customer Support Representative jobs in Riverside, CA? For Customer Support Representative jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Support Representative jobs in Riverside, CA look for? The top searched job categories for Customer Support Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Support Representative jobs? Cities near Riverside, CA with the most Customer Support Representative job openings:
Customer Support Representative jobs near you
Infographic showing various Customer Support Representative job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,997 per year, or $19.2 per hour.

Sales Support Rep Part-Time

Victra

Menifee, CA • On-site

$20 - $27.50/hr

Part-time

Posted 12 days ago

Victra rating

5.3

Company rating: 5.3 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

23rd of 30 rated technology retailers

Job description

Why Victra?
Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time. From supporting our team's sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra! We offer endless opportunities for advancement and a supportive team environment. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture.
Join our knowledgeable and dedicated team to connect technology to life in the most trustworthy, fun, and rewarding way.
What You Will be Doing..
As a part-time Victra Sales Support Representative, you'll have the chance to shape your career in one of our retail stores. Using your unique talents, passion for technology, and customer service skills, you will have the power to create the ultimate in-store experience. In this role, you will:
  • Work alongside peers and store leaders to support account reviews, accessory recommendations, data transfers, and customer queue triage during heavy traffic periods.
  • Take the lead on merchandising, store cleanliness and operational functions.
  • Deliver outstanding customer service during every guest interaction, ensuring each visit is a positive and memorable experience.
  • Conduct thorough account reviews to understand guest needs and present thoughtful product and service recommendations.
  • Be a passionate guest advocate with the desire to be yourself when connecting and having fun doing it!
  • Provide product benefits and solution recommendations through exceptional customer service to deliver what our customers need.
  • Create personal connections with guests to make tech look simple.
  • Support a fast-paced store environment by assisting the team with guest interactions, account reviews, and customer follow-through.

Why Work at Victra:
  • Paid Training
  • 50% off Verizon Service
  • VNation Disaster Relief
  • Referral Bonus
  • Career Advancement Opportunities
  • A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.

Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This position starts at $18.90. We provide paid training and a supportive onboarding experience to set you up for success from day one.
From a fun work environment to an inclusive culture to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say?
Isn't it time you explored what could become the career move of a lifetime?
We invite you to apply today!
What we're looking for...
  • High school diploma or GED.
  • One or more years of customer service, preferably in a retail or service environment.
  • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
  • At least 18 years of age.
  • Demonstrated experience communicating with customers to find solutions.
  • Legally authorized to work in the United States.
  • Physical Requirements
  • Ability to lift 10 pounds.
  • Ability to stand for long periods of time.

Training Requirements
All Sales Support Representatives must attend and complete a four-day New Hire University (NHU) training program within 30 days of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply...
You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.

What Victra employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

VICTRA logo

About VICTRA

Sourced by ZipRecruiter

Victra, headquartered in Raleigh, NC, US, is the largest Verizon Authorized Retailer in the United States. The company operates within the telecommunications industry, offering customers an array of Verizon-branded products and services such as smartphones, tablets, and wireless connectivity plans. The company was established with a mission to become the top dealer of professional wireless solutions. Victra strives to offer the latest in device and connectivity options while providing an exceptional in-store customer experience.

Industry

Electronics and appliance stores

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1996

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