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Remote Ea Customer Support Jobs in Riverside, CA

Wayvia

Customer Support Specialist

Irvine, CA · Remote

$21 - $23/hr

The Customer Support Specialist manages incoming customer support issues, ensuring timely ... This is a remote position open to candidates based in the United States. Compensation: The salary ...

Qcells

Customer Support Coordinator

Irvine, CA · On-site +1

$68K - $74K/yr

As a customer support person on this team, you will play an instrumental role in the growth of our ... Remote work may be considered for exceptional cases. RESPONSIBILITIES * Manage customer tickets ...

Qcells

Customer Support Coordinator

Irvine, CA · On-site +1

$68K - $74K/yr

As a customer support person on this team, you will play an instrumental role in the growth of our ... Remote work may be considered for exceptional cases. RESPONSIBILITIES * Manage customer tickets ...

Qcells

QSS Customer Support Specialist

Irvine, CA · On-site +1

$70K - $85K/yr

Remote work may be considered for exceptional cases. RESPONSIBILITIES * Field customer calls and complaints, providing prompt and effective resolutions. * Collaborate with vendors and internal teams ...

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ABB

Utility Sales Support

Irvine, CA · Remote

$17.75 - $23.25/hr

... of daily customer activities including order entry, tracking, and order management with local ... While this is a remote position, candidates must be located in the United States. You will be ...

ABB

Utility Sales Support

La Verne, CA · Remote

$17.75 - $23.25/hr

... of daily customer activities including order entry, tracking, and order management with local ... While this is a remote position, candidates must be located in the United States. You will be ...

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Remote Ea Customer Support information

See Riverside, CA salary details

$5

$40

$64

How much do remote ea customer support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote ea customer support in Riverside, CA is $40.48, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $55.43 per hour, depending on experience, location, and employer.

What is the difference between Remote Ea Customer Support vs Remote Executive Assistant?

AspectRemote Ea Customer SupportRemote Executive Assistant
Required CredentialsCustomer service experience, communication skillsAdministrative skills, organizational experience
Work EnvironmentCustomer support platforms, communication toolsScheduling, email management, calendar tools
Employer & Industry UsageCustomer service departments, support centersExecutives, entrepreneurs, corporate offices
Common Search & Comparison IntentCustomer support roles, remote support jobsAdministrative support, executive assistance roles

Remote Ea Customer Support focuses on assisting customers via communication channels, requiring strong communication skills and customer service experience. Remote Executive Assistants handle administrative tasks for executives, emphasizing organizational and scheduling skills. While both roles are remote and require excellent communication, their core responsibilities differ significantly, catering to different employer needs and industry functions.

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For Remote Ea Customer Support jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Remote Ea Customer Support jobs in Riverside, CA look for?

The top searched job categories for Remote Ea Customer Support jobs in Riverside, CA are:

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Cities near Riverside, CA with the most Remote Ea Customer Support job openings:

Remote Ea Customer Support jobs near you

Customer Support Specialist

Wayvia

Irvine, CA • Remote

$21 - $23/hr

Full-time

Re-posted 26 days ago

Job description

Company Overview:
At Wayvia, we help the world's top brands stay ahead—using AI, data, and innovation to shape the future of commerce. Whether you're charting a new path or leveling up your journey, Wayvia is where your career can go further. We'd love to meet you.
We help global brands connect with their shoppers in ways that are relevant, respectful, and real. And we do the same for each other—with trust, transparency, and the human connection that makes great work possible.
At Wayvia, you'll find a team that's curious, collaborative, and always up for solving what's next. We move fast, think boldly, and support one another in building something that matters—for our clients, for shoppers, and for each other.

Job Brief:
The Customer Support Specialist manages incoming customer support issues, ensuring timely resolution and exceptional service for Wayvia products and services. This role involves addressing technical queries, guiding customers on product functionality, and resolving issues independently or by escalating as needed.

Essential Function & Responsibilities:

  • Respond to customer support issues and resolve them per SLAs.
  • Communicate professionally with customers according to PriceSpider standards.
  • Work cross-functionally to resolve issues promptly.
  • Escalate issues when necessary.
  • Manage inbound communication via telephone, email, support tickets, and customer portal.
  • Utilize knowledge of Wayvia products to resolve issues independently.
  • Guide customers on product benefits and enhancements.
  • Assist with reports and metrics.
  • Recommend best practices to customers.
  • Identify and communicate root cause issues professionally.
  • Convey support team needs and issues cross-functionally.
  • Recommend patterns of issues for the product roadmap.
  • Contribute to high-priority issues.
  • Adhere to customer support best practices and policies.

Minimum Qualifications:

  • Associate's degree (Bachelor's preferred).
  • Experience in a customer-facing role.
  • 0-2 years of experience.
  • Basic knowledge of customer support software (e.g., Zendesk, Freshdesk).
  • Strong communication, organizational, and time management skills.
  • Proven troubleshooting ability.

Preferred Qualifications:

  • Experience working cross-functionally with technical teams.
  • Experience with Jira, SQL, and Microsoft Office.

Benefits:
Wayvia encourages a healthy work-life balance and commitment to employee wellbeing. We are consistently evaluating areas to support and foster a community of engaged employees. Wayvia is an international employer so some benefits offering will vary from country to country, however, below you can see employer sponsored contributions:

  • Flexible work-from-home arrangements
  • 401K Match
  • Flexible vacation
  • Medical/Dental/Vision
  • 16 weeks of paid parental leave (US)
  • Technical stipend
  • Professional development programs
  • Wellness programs

Location:
This is a remote position open to candidates based in the United States.

Compensation:
The salary for this role is $21-23/hour. Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law.

Wayvia is an equal opportunity employer that is committed to inclusion and diversity.