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Remote Customer Experience Analyst Jobs in Riverside, CA

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...

HMG Careers

Remote Customer Service and Sales

Rialto, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

HMG Careers

Remote Customer Service and Sales

Rialto, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

HMG Careers

Remote Customer Service and Sales

Corona, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

HMG Careers

Remote Customer Service and Sales

Orange, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

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Remote Customer Experience Analyst information

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How much do remote customer experience analyst jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote customer experience analyst in Riverside, CA is $42.27, according to ZipRecruiter salary data. Most workers in this role earn between $33.85 and $47.88 per hour, depending on experience, location, and employer.

What is a remote customer experience analyst?

A Remote Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and data to improve overall customer satisfaction. They work remotely to identify pain points, enhance user experiences, and provide actionable insights to support business goals. This role often involves reviewing customer feedback, monitoring service trends, and collaborating with teams to optimize processes. Strong analytical skills, communication abilities, and a customer-focused mindset are essential for success in this position.

What are some typical daily tasks for a remote customer experience analyst?

Remote Customer Experience Analysts typically spend their day gathering and interpreting customer feedback, analyzing data to identify trends, and generating reports to share findings with cross-functional teams. They may also participate in virtual meetings to discuss customer pain points and recommend strategies to improve satisfaction. The role often involves close collaboration with product, marketing, and support teams to ensure the company's service and product offerings align with customer needs. Regular communication and proactive problem-solving are key components of a typical workday, making this a dynamic and impactful position.

What are the key skills and qualifications needed to thrive as a remote customer experience analyst?

To thrive as a Remote Customer Experience Analyst, you need strong analytical abilities, customer service experience, and a background in data analysis or business, often supported by a relevant degree. Familiarity with customer relationship management (CRM) platforms, data visualization tools, and experience with analytics software like Excel or Tableau are typically beneficial. Excellent communication, problem-solving, and self-motivation are key soft skills for remote collaboration and delivering insights. These skills and qualities are crucial for gathering actionable data, enhancing customer satisfaction, and supporting ongoing improvement in a distributed work environment.

What are the most commonly searched types of Customer Experience Analyst jobs in Riverside, CA?

The most popular types of Customer Experience Analyst jobs in Riverside, CA are:

What are popular job titles related to Remote Customer Experience Analyst jobs in Riverside, CA?

For Remote Customer Experience Analyst jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Experience Analyst jobs in Riverside, CA look for?

The top searched job categories for Remote Customer Experience Analyst jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Remote Customer Experience Analyst jobs?

Cities near Riverside, CA with the most Remote Customer Experience Analyst job openings:

Remote Customer Experience Analyst jobs near you
Infographic showing various Remote Customer Experience Analyst job openings in Riverside, CA as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $87,917 per year, or $42.3 per hour.

Customer Experience Coordinator

Lake Forest, CA • Remote

Addison Group
See more jobs at Addison Groupexternal

$20 - $23/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 9 days ago

Job description

Job Title: Customer Experience Coordinator

Location (city, state): Foothill Ranch, CA

Industry: Manufacturing / Technology

Compensation: $20 - $23 / hour

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Work Schedule:

Monday–Friday, 8:00 AM – 5:00 PM

Hybrid schedule available (3 days onsite / 2 days remote), though candidates should be comfortable working onsite full-time if business needs require it.

About Our Client:

Our client is a well-established and rapidly growing organization with a global presence and a strong reputation for innovation and customer support. They specialize in operational technology and solutions that support efficiency, analytics, and process improvement across multiple industries.

Job Description:

Addison Group is partnering with our client to hire a Customer Experience Coordinator for a growing organization in the manufacturing and technology space. This position is ideal for someone who is detail-oriented, customer-focused, and comfortable managing multiple tasks while supporting both customers and internal teams. The ideal candidate thrives in a collaborative environment and takes pride in delivering a high level of service and accuracy.

Qualifications:

  • Previous experience in a customer-facing role required
  • Strong organizational and communication skills
  • Experience working with CRM systems and maintaining accurate customer records
  • Ability to manage multiple priorities in a fast-paced environment
  • Professional demeanor with strong follow-up and problem-solving abilities
  • Experience supporting reporting, tracking, and administrative functions preferred
  • Manufacturing industry exposure is a plus
  • Candidates with strong administrative backgrounds and excellent interpersonal skills are encouraged to apply

Key Responsibilities:

  • Coordinate and manage incoming customer requests and inquiries
  • Maintain accurate customer records, updates, and communication logs within the CRM system
  • Prepare customer quotes and assist with service-related documentation
  • Partner with internal departments to resolve customer concerns and ensure timely follow-up
  • Generate reports and track customer activity as needed
  • Support ongoing customer communication with professionalism and urgency
  • Prioritize and manage multiple assignments while meeting deadlines

Perks:

  • Opportunity to join a growing and stable organization
  • Collaborative and team-oriented environment
  • Hybrid flexibility with long-term growth potential
  • Fast-paced role with exposure to multiple departments and business operations
  • Immediate hiring need with opportunity for career advancement

Additional Details:

  • Business casual work environment
  • ASAP start date
  • Newly opened position with active hiring process underway

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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