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Customer Support Representative Jobs in Riverside, CA

Qcells

Customer Support Coordinator

Irvine, CA · On-site

$68K - $74K/yr

As a customer support person on this team, you will play an instrumental role in the growth of our business, particularly in customer support, technical support and customer satisfaction. The ...

Qcells

Customer Support Coordinator

Irvine, CA · On-site

$68K - $74K/yr

As a customer support person on this team, you will play an instrumental role in the growth of our business, particularly in customer support, technical support and customer satisfaction. The ...

Qcells

Customer Support Coordinator

Irvine, CA · On-site +1

$68K - $74K/yr

As a customer support person on this team, you will play an instrumental role in the growth of our business, particularly in customer support, technical support and customer satisfaction. The ...

Qcells

Customer Support Coordinator

Irvine, CA · On-site +1

$68K - $74K/yr

As a customer support person on this team, you will play an instrumental role in the growth of our business, particularly in customer support, technical support and customer satisfaction. The ...

Azul Vision

Patient Support Representative

Glendora, CA

$23 - $24/hr

The Patient Support Representative plays a key role in delivering outstanding customer service while ensuring accurate documentation to support patient satisfaction and maintain an efficient clinic ...

ULINE

Customer Support Specialist

Anaheim, CA · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 ...

ULINE

Customer Support Specialist

San Bernardino, CA · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 ...

ULINE

Customer Support Specialist

Riverside, CA · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 ...

ULINE

Customer Support Specialist

San Bernardino, CA · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 ...

ULINE

Customer Support Specialist

Ontario, CA

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 ...

Azul Vision

Patient Support Representative

Upland, CA · On-site

$21 - $23/hr

The Patient Support Representative plays a key role in delivering outstanding customer service while ensuring accurate documentation to support patient satisfaction and maintain an efficient clinic ...

ULINE

Customer Support Specialist

Ontario, CA · On-site

$27 - $32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 ...

ULINE

Customer Support Specialist

Ontario, CA

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 ...

Uline

Customer Support Specialist

Ontario, CA

$27 - $32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 ...

ULINE

Customer Support Specialist

Anaheim, CA · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 ...

Uline

Customer Support Specialist

Ontario, CA · On-site

$27 - $32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 ...

Xylem

Customer Support Specialist

Mira Loma, CA · On-site

$26 - $28/hr

And that's where you come in. 🌟 Why This Role Matters As a Customer Support Specialist , you are the operational bridge between customers, sales, and internal teams. You manage orders, resolve ...

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All JobsCustomer Support Representative JobsCustomer Support Representative Jobs in Riverside, CA

Customer Support Representative information

See Riverside, CA salary details

$10

$19

$28

How much do customer support representative jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for customer support representative in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between Customer Support Representative vs Technical Support Specialist?

AspectCustomer Support RepresentativeTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical certifications or training often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, software companies, hardware providers
Employer & Industry UsageCustomer service departments across various industriesTechnology, software, and hardware industries
Common Search & Comparison IntentUnderstanding general customer service rolesTechnical problem-solving and product support

The main difference between a Customer Support Representative and a Technical Support Specialist lies in their focus areas. Customer Support Representatives handle general customer inquiries, complaints, and service requests across various industries. In contrast, Technical Support Specialists provide specialized technical assistance, troubleshooting, and product support, often requiring technical knowledge or certifications. Both roles are essential for customer satisfaction but serve different needs within organizations.

What are the key skills and qualifications needed to thrive as a Customer Support Representative, and why are they important?

To thrive as a Customer Support Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Patience, active listening, and conflict resolution are vital soft skills that help build rapport and resolve issues effectively. These skills and qualities are crucial for delivering exceptional service, maintaining customer satisfaction, and fostering brand loyalty.

What does a customer support representative do?

A customer support representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are Customer Support Representatives?

Customer Support Representatives are professionals who assist customers by answering their questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person to ensure a positive experience and maintain customer satisfaction. Their role is crucial in building customer loyalty and addressing any concerns or problems customers might encounter. Strong communication, problem-solving skills, and patience are essential for success in this job.

What jobs pay 4000 a week without a degree?

Customer Support Representatives typically do not earn $4,000 a week without advanced experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often require extensive experience, certifications, or working in sales, real estate, or entrepreneurship. Most jobs offering such high weekly pay usually demand specific skills, licenses, or significant industry experience.

What are some common challenges faced by Customer Support Representatives, and how can they be effectively managed?

Customer Support Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and staying up-to-date with product or service changes. Effective time management, strong communication skills, and ongoing training are essential to overcome these hurdles. Many organizations provide support through mentoring, regular team meetings, and access to knowledge bases, helping representatives deliver consistent and high-quality service while maintaining job satisfaction.

What is the role of a customer service representative?

A customer support representative assists customers by addressing inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.

How can I make 2000 a week working from home?

A Customer Support Representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized tools or certifications. Increasing income may involve handling high-volume or premium clients, working overtime, or taking on multiple shifts, depending on the employer's pay structure and policies.
What are the most commonly searched types of Customer Support Representative jobs in Riverside, CA? The most popular types of Customer Support Representative jobs in Riverside, CA are:
What are popular job titles related to Customer Support Representative jobs in Riverside, CA? For Customer Support Representative jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Support Representative jobs in Riverside, CA look for? The top searched job categories for Customer Support Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Support Representative jobs? Cities near Riverside, CA with the most Customer Support Representative job openings:
Customer Support Representative jobs near you
Customer Support Coordinator

Customer Support Coordinator

Qcells

Irvine, CA • On-site

$68K - $74K/yr

Full-time

PTO

Posted 12 days ago

Qcells rating

6.1

Company rating: 6.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Description
POSITION DESCRIPTION:
Q CELLS Home Energy Solutions seeks an experienced Customer Support Coordinator for our post PTO Customer Support Team. As a customer support person on this team, you will play an instrumental role in the growth of our business, particularly in customer support, technical support and customer satisfaction. The successful candidate will effectively handle case management and customer experience. The ideal candidate will be a strategic thinker with experience supporting customers in the renewable energy sector. The ideal candidate is an experienced professional with strong analytical skills, great attention to detail, with problem solving and communication skills.
This position will be based out of our office in Irvine, CA with a potential in-office schedule set at the direct manager's discretion in accordance with the company policies and procedures. Remote work may be considered for exceptional cases.
RESPONSIBILITIES
  • Manage customer tickets, emails and calls from customers in a prompt and professional manner.
  • Troubleshoot customer questions regarding Q CELLS line of residential solar products, including battery storage, smart modules, and other residential solar products.
  • Take ownership of customer experience, including complex customer escalations.
  • Analyze system monitoring and performance data
  • Become a subject matter expert on the Q CELLS Q.Home battery system for residential applications.
  • Conduct analysis of net-metering and solar buyback programs in CA, TX and FL.
  • Assist with commissioning of systems.
  • Program ESS to complex E-TOU modes and complete firmware updates.
  • Coordinate engineers and vendors to resolve installation problems.
  • Understanding of how solar systems are sold, designed and constructed.
  • Review operational procedures and ensure conformance to industry best practices.
REQUIRED QUALIFICATIONS
  • Solar Industry experience (Renewable)
  • Associates degree preferred in business, economics, communications or other related field with a minimum of 4+ years of professional work experience OR bachelor's degree preferred in business, economics, communications or other related field with a minimum of 2-5+years of professional experience including 2+ years of experience in solar customer service.
  • Impeccable attention to detail.
  • Ability to exercise strong organizational, problem-solving and analytical skills.
  • Detailed, analytical thinker.
  • Excellent oral and written communication skills.
  • Excel
  • Process driven while finding long-term solutions.
  • Ability to work in a fast-paced en vironment.
  • Up to 10% of travel

Hanwha Q CELLS America Inc. ("HQCA") is a Qcells company, one of the world's largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.
PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS:
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.
Mobility
Standing
20% of time
Sitting
70% of time
Walking
10% of time
Strength
Pulling
up to 10 Pounds
Pushing
up to 10 Pounds
Carrying
up to 10 Pounds
Lifting
up to 10 Pounds
Dexterity (F = Frequently, O = Occasionally, N = Never)
Typing
F
Handling
F
Reaching
F
Agility (F = Frequently, O = Occasionally, N = Never)
Turning
F
Twisting
F
Bending
O
Crouching
O
Balancing
N
Climbing
N
Crawling
N
Kneeling
N
The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job's minimum qualifications.
*This target salary range is for CA positions only and should not be interpreted as an offer of compensation.
You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.

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