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Weekend Helpdesk Jobs in Reston, VA (NOW HIRING)

AAC

Helpdesk Manager

Washington, DC · On-site

Responsible for managing day-to-day operation and direct supervision of all service desk and program personnel. Ensure that contract requirements and contract AQLs/SLAs are met. Interfaces ...

TriosysIT Inc.

Helpdesk Specialist

Washington, DC · On-site

The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be able to travel around DC. Roles and ...

Chenega MIOS

VIP Helpdesk Analyst

Arlington, VA · On-site

$39.29/hr

Req ID: 41816 Summary VIP Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where ...

New

SecuriGence

VIP Helpdesk Analyst

Arlington, VA · On-site

$39.29/hr

Overview VIP Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional ...

SecuriGence

VIP Helpdesk Analyst

Arlington, VA · On-site

$39.29/hr

Summary VIP Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional ...

New

SecuriGence

VIP Helpdesk Analyst

Arlington, VA

$52.88/hr

Overview VIP Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional ...

Code Plus Inc

Helpdesk Technician - NLRB

Fairfax, VA · On-site

$19.75 - $26.75/hr

We are currently seeking a Tier 1 Helpdesk Technician for our Helpdesk in Washington, DC. As a trusted and growing organization, we offer stability, competitive compensation, and exciting career ...

New

AHU Technologies Inc

Be Seen First

Helpdesk Specialist Journeyman

Washington, DC · On-site

$28 - $30/hr

Helpdesk Specialist Journeyman LOCATION: Washington, DC/ Onsite Employment type: Contract w2/1099/C2C MINIMUM EDUCATION: Bachelor's degree in IT, related field, or equivalent experience. REQUIRED ...

Code Plus Inc

Helpdesk Technician - NLRB

Fairfax, VA · On-site

$19.75 - $26.75/hr

We are currently seeking a Tier 1 Helpdesk Technician for our Helpdesk in Washington, DC. As a trusted and growing organization, we offer stability, competitive compensation, and exciting career ...

New

Career Listings

Helpdesk Specialist T2

Fort Belvoir, VA · On-site

$95K - $109K/yr

Vision insurance SarelaTech is seeking an Sr. Tier 2 Helpdesk Specialist to support large-scale migration and operations on a large, high-profile DOD contract in Fort Belvoir, VA. The I3TS program ...

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Showing results 21-40

All JobsHelpdesk JobsWeekend Helpdesk JobsWeekend Helpdesk Jobs in Reston, VA

Weekend Helpdesk information

See Reston, VA salary details

$13

$24

$35

How much do weekend helpdesk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for weekend helpdesk in Reston, VA is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.02 per hour, depending on experience, location, and employer.

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Reston, VA?

The most popular types of Helpdesk jobs in Reston, VA are:

What are popular job titles related to Weekend Helpdesk jobs in Reston, VA?

For Weekend Helpdesk jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Weekend Helpdesk jobs in Reston, VA look for?

The top searched job categories for Weekend Helpdesk jobs in Reston, VA are:

What cities near Reston, VA are hiring for Weekend Helpdesk jobs?

Cities near Reston, VA with the most Weekend Helpdesk job openings:

Weekend Helpdesk jobs near you
Infographic showing various Weekend Helpdesk job openings in Reston, VA as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $50,097 per year, or $24.1 per hour.

Helpdesk Manager

AAC

Washington, DC • On-site

Full-time

Posted 7 days ago

Job description

Responsible for managing day-to-day operation and direct supervision of all service desk and program personnel. Ensure that contract requirements and contract AQLs/SLAs are met. Interfaces continually with the customer to ensure expectations are met and to discuss current activities, future plans, and problem resolution. Supports continual development of the service desk function, to include promoting a service-oriented culture and maintaining service desk SOPs. Supports interactions with other teams and manages support queues. Creates daily and weekly reports. Monitors incidents and requests, and possible causes for increases or deviations. Develops recommendations for process improvements. Facilitates incident escalations within the team and follow-ups as needed. Provides resource capacity management to ensure sufficient personnel are available to meet defined service levels.

This position requires full-time on-site support.

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