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Weekend Helpdesk Jobs in Reston, VA (NOW HIRING)

NetImpact Strategies

Helpdesk Analyst

Herndon, VA · On-site

$21 - $28.75/hr

We have an opportunity for a full-time IT & AIForge Helpdesk Analyst to join our Operations team. The successful candidate will be a highly motivated, customer-focused IT professional responsible for ...

NetImpact Strategies

Helpdesk Analyst

Herndon, VA · On-site

$21 - $28.75/hr

We have an opportunity for a full-time IT & AIForge Helpdesk Analyst to join our Operations team. The successful candidate will be a highly motivated, customer-focused IT professional responsible for ...

NetImpact Strategies

Helpdesk Analyst

Herndon, VA · On-site

$21 - $28.75/hr

We have an opportunity for a full-time IT & AIForge Helpdesk Analyst to join our Operations team. The successful candidate will be a highly motivated, customer-focused IT professional responsible for ...

InterSources Inc

Helpdesk Specialist

Washington, DC · On-site

They are seeking a Helpdesk Specialist to resolve technical issues, provide customer service, and assist with IT support for desktop software and devices. Responsibilities : • Resolve technical ...

TriosysIT Inc.

Helpdesk Specialist

Washington, DC · On-site

The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be able to travel around DC. Roles and ...

SecuriGence

VIP Helpdesk Analyst

Arlington, VA · On-site

$39.29/hr

Summary VIP Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional ...

SecuriGence

VIP Helpdesk Analyst

Arlington, VA · On-site

$52.88/hr

Overview VIP Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional ...

USmax Corporation

Jr Helpdesk Specialist

Springfield, VA · On-site

$50K - $58K/yr

The Helpdesk Specialist serves as a first point of contact for users who need assistance with computer systems, hardware, software, and accounts. The role responds to queries as well as assists in ...

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All JobsHelpdesk JobsWeekend Helpdesk JobsWeekend Helpdesk Jobs in Reston, VA

Weekend Helpdesk information

See Reston, VA salary details

$13

$24

$35

How much do weekend helpdesk jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for weekend helpdesk in Reston, VA is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.02 per hour, depending on experience, location, and employer.

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Reston, VA?

The most popular types of Helpdesk jobs in Reston, VA are:

What are popular job titles related to Weekend Helpdesk jobs in Reston, VA?

For Weekend Helpdesk jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Weekend Helpdesk jobs in Reston, VA look for?

The top searched job categories for Weekend Helpdesk jobs in Reston, VA are:

What cities near Reston, VA are hiring for Weekend Helpdesk jobs?

Cities near Reston, VA with the most Weekend Helpdesk job openings:

Weekend Helpdesk jobs near you
Infographic showing various Weekend Helpdesk job openings in Reston, VA as of September 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 3% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $50,097 per year, or $24.1 per hour.

Helpdesk Specialist

Fort Belvoir, VA • On-site

SMS Data Products Group, Inc.
IT Services • 501 - 1,000 employees
Learn more about SMS Data Products Group, Inc.external

$58K - $66K/yr

Full-time

Re-posted 18 days ago

Job description

SMS is hiring a Helpdesk Specialist (Intermediate) to support Defense Threat Reduction Agency (DTRA) on the Integrated Information Technology Support Services (I3TS) contract. The role operates within the Service Desk function, which serves as the single, initial contact point for customers and mission partners to resolve incidents and problems for DTRA infrastructure, networks, applications, and systems.

Since 1976, SMS has specialized in modernizing legacy IT and sustaining complex enterprise environments for federal agencies. With the goal of building long-term partnerships with our customers, we invest in our employees by providing the training, tools, and support they need to keep critical missions operational, improve performance, and reduce risk. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.

Submit your resume today!

Job Responsibilities

*****Short Term Assignment Approximately thru November 2026****This could be a little longer.

  • Install, configure, and upgrade desktop computers, laptops, printers, and other peripherals.
  • Install and configure operating systems (primarily Windows) and various software applications.
  • Troubleshoot and resolve hardware and software issues in a timely manner.
  • Perform network troubleshooting and connectivity support.
  • Provide technical support and training to end-users.
  • Document all work performed in our help desk ticketing system.
  • Maintain an inventory of all IT assets.
  • Assist with the setup of new workstations.

Required Qualifications

  • Must possess an active DoD Top Secret/SCI security clearance.
  • Proven experience as a Desktop Support Engineer, IT Technician, or similar role.
  • Strong knowledge of computer hardware, software, and peripherals.
  • Experience with installing internal computer components (e.g., RAM, hard drives, video cards) and their corresponding drivers.
  • Experience with KVM switches and setting up multi-monitor configurations.
  • Experience with Windows operating systems (Windows 10, Windows 11).
  • Familiarity with basic network protocols (TCP/IP, DHCP, DNS).
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and customer service skills.
  • Ability to work independently and as part of a team.

Salary Range - $58,000 - $66,000

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Req # 2026-5442

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