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Helpdesk Salaries Jobs in Reston, VA (NOW HIRING)

GDIT

Helpdesk

Manassas, VA

$70K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Yes Helpdesk At GDIT, people are our differentiators. As a Help Desk Technician, you will help ... The likely salary range for this position is 69,264.00 - 92,476.80 - 115,689.60 This is not ...

Next Step Systems

Helpdesk Analyst

Centreville, VA · On-site

$20.25 - $27.75/hr

  • Medical

  • Retirement

  • PTO

Salary: 80K+ DOE. Keywords: Centreville VA Jobs, Helpdesk Analyst, Microsoft, Desktop, Server, Office 365, Active Directory, DNS, MAC Devices, AutoCAD, Revit, LAN, WAN, Routers, Firewalls, Security ...

Digital Consultants, LLC

Helpdesk Technician

Bethesda, MD · On-site

$60K - $73K/yr

  • Medical

  • Retirement

  • PTO

Digital Consultants seeks three Helpdesk Technicians to provide on-site Tier I and Tier II help ... The salary range for this position is $60,000 - 73,000 depending on experience. The company offers ...

SPA

APACS Helpdesk Specialists

Arlington, VA · On-site

$70K - $90K/yr

  • Medical

  • Life

  • Retirement

SPA has a need for Helpdesk Specialists (Junior and Journeyman levels) to support APACS and Foreign ... Virginia, Pay Transparency Salary range: USD $70,000.00/Yr. - USD $90,000.00/Yr.

Chenega Corporation

VIP Helpdesk Analyst

Arlington, VA · On-site

$52.88/hr

Summary VIP Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... Chenega MIOS web site - www.chenegamios.com Glassdoor - LinkedIn - Facebook - Estimated Salary/Wage ...

Posted today

Linchpin Solutions Inc

Diary/Helpdesk Specialist

Quantico, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Diar/Helpdesk Specialist ensures the technical accuracy of the organization's personnel records ... Geographic location While salary ranges may be provided for a position, these ranges are not a ...

SecuriGence

VIP Helpdesk Analyst

Arlington, VA · On-site

$39.29/hr

Summary VIP Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... Salary/Wage USD $39.29/Hr. Up to USD $52.88/Hr.

Posted today

Nightwing

IT Helpdesk Analyst

Arlington, VA · On-site

$55K - $106K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Responsibilities: - Serve as the first level Help Desk for the TEN Lab's systems and accounts ... Desired Certifications: - Security+ Salary & Benefits The salary associated with this position ($55 ...

Nwis

IT Helpdesk Analyst

Arlington, VA

$64K - $128K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Responsibilities: - Serve as the first level Help Desk for the TEN Lab's systems and accounts ... Desired Certifications: - Security+ Salary & Benefits The salary associated with this position ($64 ...

Nightwing

IT Helpdesk Analyst

Arlington, VA · On-site

$55K - $106K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Responsibilities: - Serve as the first level Help Desk for the TEN Lab's systems and accounts ... Desired Certifications: - Security+ Salary & Benefits The salary associated with this position ($55 ...

Nwis

IT Helpdesk Analyst

Arlington, VA

$55K - $106K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Responsibilities: - Serve as the first level Help Desk for the TEN Lab's systems and accounts ... Desired Certifications: - Security+ Salary & Benefits The salary associated with this position ($55 ...

JCS Solutions LLC

Helpdesk Specialist (Tier 1)

Fort Belvoir, VA · On-site

$65K - $71K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary JCS Solutions is seeking an Intermediate Helpdesk Specialist to support large-scale ... The general salary range for this position is as follows: $65,000.00 - $71,000.00. Commitment to ...

JCS Solutions LLC

Helpdesk Specialist (Tier 1)

Fort Belvoir, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary JCS Solutions is seeking an Intermediate Helpdesk Specialist to support large-scale ... The general salary range for this position is as follows: $65,000.00 - $71,000.00. Commitment to ...

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All JobsHelpdesk Salaries JobsHelpdesk Salaries Jobs in Reston, VA

Helpdesk Salaries information

See Reston, VA salary details

$13

$24

$35

How much do helpdesk salaries jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for helpdesk salaries in Reston, VA is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.02 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Salaries vs Technical Support Specialist?

AspectHelpdesk SalariesTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+
Work EnvironmentHelpdesk centers, remote support, corporate officesHelpdesk, remote support, on-site troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT companies, tech support firms, corporate IT teams

Helpdesk Salaries and Technical Support Specialists often share similar credentials and work environments. The main difference lies in job scope: Helpdesk roles typically focus on basic troubleshooting and user support, while Technical Support Specialists may handle more complex technical issues. Both roles are essential in IT support, with overlapping skills and industry usage.

Is IT help desk a good career?

IT help desk roles are entry-level positions that provide technical support and customer service, often requiring knowledge of operating systems, hardware, and troubleshooting tools. They can lead to career advancement in IT through gaining experience and certifications like CompTIA A+ or Network+, making it a viable starting point for a technology career.

What are popular job titles related to Helpdesk Salaries jobs in Reston, VA?

For Helpdesk Salaries jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Helpdesk Salaries jobs in Reston, VA look for?

The top searched job categories for Helpdesk Salaries jobs in Reston, VA are:

What cities near Reston, VA are hiring for Helpdesk Salaries jobs?

Cities near Reston, VA with the most Helpdesk Salaries job openings:

Helpdesk Salaries jobs near you

Helpdesk

General Dynamics Information Technology

Manassas, VA • On-site

$70K - $95K/yr

Full-time

Retirement, PTO

Posted 9 days ago

General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

87th of 224 rated it services

Job description

Share
REQ#: RQ225101Public Trust: None Requisition Type: Regular Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being and support of U.S. citizens.

Job Description

Helpdesk

At GDIT, people are our differentiators. As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Help Desk Technician joining our team to bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.

HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT:

Help GDIT to build, maintain, staff, and grow a new helpdesk supporting the Department of State at our Sterling and Manassas office.

  • Providing a high level of technical support and service to our remote customers.
  • Help create, write, and provide input for all process, procedures, and other requirements to stand up the helpdesk.
  • Demonstrating attention to detail, problem solving, and desire to provide great customer experience.
  • Delivering excellent customer service via phone, chat, email, and tickets.
  • Support our new chatbot, AI driven analytics, and VDI in a Dev/Sec/Ops environment
  • Troubleshooting and resolving issues within our constant evolving tool set to recommend corrective actions or procedural changes.
  • Supporting Active Directory accounts, GPOs and other items
  • Documenting and tracking customer incidents and requests via ticketing management system.
  • Following resolution process and efficiently escalating tickets to appropriate teams when applicable.
  • Serving as subject matter expert to answer questions about software and related issues.
  • Support zero trust

WHAT YOULL NEED TO SUCCEED:

  • Required Experience: Associate degree in IT-related discipline and or a minimum of 1 years of related experience.
  • Required Technical Skills: Technical support, networking, application support, problem solving with a familiarity with AI chatbots.
  • Required Certifications: CompTIA Security+ required within 6 months of start date
  • Security Clearance Level: Active Top Secret
  • Required Skills and Abilities:Excellent verbal and written communication, collaborative and adaptable.
  • Location: On Customer Site in Sterling and Manassas Virginia

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

  • Growth: AI-powered career tool that identifies career steps and learning opportunities
  • Support: An internal mobility team focused on helping you achieve your career goals
  • Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
  • Community: Award-winning culture of innovation and a military-friendly workplace


OWN YOUR OPPORTUNITY
Explore a career in cyber at GDIT and youll find endless opportunities to grow alongside colleagues who share your focus on defending and protecting what matters.

The likely salary range for this position is 69,264.00 - 92,476.80 - 115,689.60 This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Work Requirements
Years of Experience

5 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

CompTIA Security+ CE | CompTIA - CompTIA

Travel Required

None

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely hourly rate for this position is between $70,550.00 - $95,450.00. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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