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Overnight Helpdesk Jobs in Reston, VA (NOW HIRING)

R0289981 As an overnight stocker, you'll help keep our store fully stocked, organized, and ready to serve customers each day. Working overnight, you'll ensure shelves are replenished and the store is ...

At Wegmans, we're committed to providing incredible service and helping our customers live healthier, better lives through food. In this role, you'll work with the overnight team, playing an integral ...

New

Competitive salary Caregiver - Weekend Overnight Shifts ComForCare is committed to helping our clients live their best lives, and we believe that begins with supporting the caregivers who make our ...

New

Overnight (Including Weekends). Shifts start as early as 12am Age Requirement: Must be 18 years or ... R0290331 Our mission is to provide incredible service and help our customers live healthier, better ...

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Frozen Overnight

Gainesville, VA · On-site

$18 - $18.50/hr

Paid time off (PTO) to help you balance your personal and work life * Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday * Health care benefits that provide a high ...

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Overnight Concierge

Rockville, MD

$15.75 - $20.50/hr

These professionals meet and greet, tour, and help to qualify potential residents in a friendly ... Overnight shift * Weekend availability Experience: * Customer service: 1 year (Preferred) Shift ...

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Showing results 1-20

Overnight Helpdesk information

See Reston, VA salary details

$22.4K

$65.7K

$123.3K

How much do overnight helpdesk jobs pay per year?

As of Aug 6, 2026, the average yearly pay for overnight helpdesk in Reston, VA is $65,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $81,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an overnight helpdesk technician?

To thrive as an Overnight Helpdesk technician, you need strong troubleshooting abilities, IT knowledge (often with a degree or CompTIA A+ certification), and experience in customer support. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and time management are soft skills that help in resolving issues efficiently during off-hours. These skills ensure consistent technical support, minimize downtime, and maintain user satisfaction when resources are limited overnight.

What are some unique challenges faced by an overnight helpdesk professional, and how can they be managed?

Overnight Helpdesk professionals often handle technical issues during hours when fewer resources or team members may be immediately available. This can mean troubleshooting independently and prioritizing incidents until daytime staff arrive. Effective communication skills and strong documentation are crucial so that ongoing issues can be handed off smoothly to the next shift. Proactive time management and self-care strategies also help in adapting to the non-traditional schedule and maintaining productivity.

Is it possible to get an overnight helpdesk job with no experience?

Overnight helpdesk positions often require some technical knowledge and customer service skills, but entry-level roles may be available to candidates with no prior experience if they demonstrate a willingness to learn and basic computer skills. Employers may provide on-the-job training, and certifications like CompTIA A+ can improve chances of hiring. Having relevant soft skills and a flexible schedule can also be beneficial for securing such roles.

What is an overnight helpdesk?

An Overnight Helpdesk is a support service that operates during nighttime hours to assist users with technical issues or service requests. Staffed by IT professionals, the overnight helpdesk ensures that businesses and organizations have round-the-clock support for resolving problems related to computers, software, networks, and other technology systems. This role is especially important for companies with global operations or those that require continuous uptime. Working overnight shifts, these helpdesk agents are responsible for troubleshooting, escalating issues as needed, and maintaining service records.

What is the difference between Overnight Helpdesk vs Night Support Technician?

FeatureOvernight HelpdeskNight Support Technician
CertificationsHelpdesk certifications (e.g., HDI, CompTIA A+)Technical support certifications (e.g., CompTIA A+)
Work EnvironmentHelpdesk ticketing systems, remote support, office or remoteTechnical troubleshooting, on-site or remote, often in data centers or client sites
Industry UsageIT support, customer service, tech companiesIT support, network maintenance, hardware troubleshooting
Common Search IntentOvernight Helpdesk vs Night Support TechnicianOvernight Helpdesk vs Night Support Technician

Both roles involve providing technical support during night hours, but the Overnight Helpdesk typically focuses on remote customer service and ticket resolution, while the Night Support Technician may perform more hands-on hardware or network troubleshooting. The certifications and work environments overlap significantly, making them closely related roles in IT support.

What are the most commonly searched types of Helpdesk jobs in Reston, VA? The most popular types of Helpdesk jobs in Reston, VA are:
What cities near Reston, VA are hiring for Overnight Helpdesk jobs? Cities near Reston, VA with the most Overnight Helpdesk job openings:
Infographic showing various Overnight Helpdesk job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 24% Part Time, and 1% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $65,677 per year, or $31.6 per hour.

$18/hr

Part-time

Medical, Life, Retirement, PTO

Posted 8 days ago


Wegmans Food Markets rating

7.9

Company rating: 7.9 out of 10

Based on 835 frontline employees who took The Breakroom Quiz

4th of 122 rated grocery stores


Job description

Schedule: Part time
Availability: Morning, Overnight (Includes Weekends).
Age Requirement: Must be 18 years or older
Location: Chantilly, VA
Address: 14361 Newbrook Drive
Pay: $18 - $18.50 / hour
Job Posting: 08/03/2026
Job Posting End: 08/24/2026
Job ID:R0289981

As an overnight stocker, you’ll help keep our store fully stocked, organized, and ready to serve customers each day. Working overnight, you’ll ensure shelves are replenished and the store is clean, safe, and easy to shop.

What You'll Do

  • Stock shelves with products accurately and efficiently
  • Rotate items to ensure freshness and proper dates
  • Break down deliveries and organize inventory in the backroom
  • Maintain clean, organized aisles and storage areas
  • Follow safety and food handling procedures
  • Work collaboratively with the overnight team

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

  1. Paid time off (PTO) to help you balance your personal and work life
  2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
  3. Health care benefits that provide a high level of coverage at a low cost to you
  4. Retirement plan with a 401(k) match
  5. A generous scholarship program to help employees meet their educational goals
  6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

+

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*
  1. Paid time off (PTO) to help you balance your personal and work life
  2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
  3. Health care benefits that provide a high level of coverage at a low cost to you
  4. Retirement plan with a 401(k) match
  5. A generous scholarship program to help employees meet their educational goals
  6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.


What Wegmans Food Markets employees say

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Get the full story on Breakroom


Wegmans Food Markets logo

About Wegmans Food Markets

Sourced by ZipRecruiter

Wegmans Food Markets, situated in Rochester, NY, US, is a widely recognized name in the retail grocery industry. The company was founded in 1916 by Walter Wegman as Rochester Fruit and Vegetable Company and has since been providing a diverse series of high-quality grocery products. It is built on the mission of “helping families live healthier, better lives through food.” Core values of caring, high standards, making a difference, respect, and empowerment drive the firm to uphold its quality, bringing every meal an opportunity for happiness. Wegmans has been celebrated with multiple accolades and was named the best grocery chain in the U.S. by Food & Wine in 2020.

Industry

Food and beverage stores

Company size

10,000+ Employees

Headquarters location

Rochester, NY, US

Year founded

1916