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Voip Manager Jobs (NOW HIRING)

Dataperk LLC

3CX VoIP Technician

Birmingham, AL · Hybrid

Description DataPerk is a premier IT Managed Service Provider. We believe in proactive problem ... We are looking for a skilled 3CX VoIP Technician to join our dynamic team. You will be responsible ...

PROLIM Global Corporation

cisco migration

Detroit, MI · On-site

Cisco to Teams Migration • Strong experience with Voice / VoIP management tools and processes • Strong knowledge and experience with Cisco Unified Call Manager • Good knowledge and experience ...

Georgia IT Inc

VOIP Tester-San Ramon, CA

Rex, GA · On-site

Automation experience - shell, PHP, javascript, java Knowledge in various new and existing Telephony/VoIP protocols Knowledge with VoIP test tools (WinEyeQ), IP-PBXs (Cisco Call Manager, Avaya ...

Dataperk LLC

3CX VoIP Technician

Birmingham, AL · On-site

DataPerk is a premier IT Managed Service Provider. We believe in proactive problem-solving ... We are looking for a skilled 3CX VoIP Technician to join our dynamic team. You will be responsible ...

Atria Group LLC

VOIP Engineer

Atlanta, GA · On-site

... chain management, e-commerce solutions, and B2B public exchanges and B2B process integration ... Multi-site VOIP Configuratin * H.323, SIP and/or MGCP protocols * Exceptional administration ...

VetRamp

Network VoIP Engineer

Austin, TX · Hybrid

$100K - $110K/yr

Support implementation, maintenance, and lifecycle management of enterprise VoIP infrastructure * Perform advanced troubleshooting for Cisco Unified Communications Manager, Unity Connection, and ...

Dataperk LLC

3CX VoIP Technician

Birmingham, AL · On-site

Job Type Full-time Description DataPerk is a premier IT Managed Service Provider. We believe in ... We are looking for a skilled 3CX VoIP Technician to join our dynamic team. You will be responsible ...

Vailexa Technology LLC

VoIP Engineer IV

Seattle, WA · On-site

NovelVox deployment with Epic and Cisco Unified Communications Manager is preferred. * Expertise in ... Follow VoIP engineering best practices and adhere to existing policies and procedures. * Design ...

ATN Health

Asterisk, FreePBX , VOIP 1

Englewood, CO · On-site

Can manage projects on your own? But maybe not meet the requirements on this posting... We still ... ATN Health is currently seeking a Linux Systems Engineer to join our growing VOIP department. With ...

ATN Health

Asterisk, FreePBX , VOIP 8

Aurora, CO · On-site

Can manage projects on your own? But maybe not meet the requirements on this posting... We still ... ATN Health is currently seeking a Linux Systems Engineer to join our growing VOIP department. With ...

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Voip Manager information

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$27.5K

$81.7K

$137.5K

How much do voip manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for voip manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a VoIP manager?

A VoIP Manager is responsible for overseeing the implementation, maintenance, and optimization of Voice over Internet Protocol (VoIP) systems within an organization. They ensure reliable communication by managing VoIP infrastructure, troubleshooting issues, and coordinating with vendors. Their role includes optimizing call quality, security, and cost efficiency while integrating VoIP solutions with other business communication tools. Additionally, they may lead a team of VoIP engineers and provide support for end-user issues.

What does a VoIP manager do?

A VoIP Manager's daily responsibilities usually include overseeing the deployment, configuration, and maintenance of voice communication systems across the organization. Tasks often involve monitoring call quality, troubleshooting technical issues, coordinating with IT and network teams, and ensuring system security and compliance. Additionally, VoIP Managers may manage vendor relationships, guide system upgrades, and train staff on using communication tools. Being proactive in identifying potential improvements and staying updated on the latest telephony advancements is also a key part of the role.

What are the key skills and qualifications needed to thrive as a VoIP manager?

To thrive as a VoIP Manager, you need in-depth knowledge of Voice over IP technologies, network administration, and experience with enterprise telecommunication systems, typically supported by a degree in IT or a related field. Familiarity with platforms like Cisco Call Manager, Avaya, or Asterisk, as well as relevant certifications such as CCNA Voice or CompTIA Network+, are often required. Strong leadership, problem-solving skills, and effective communication are vital soft skills for coordinating teams and ensuring smooth operations. These competencies are essential for managing complex telephony infrastructures, minimizing downtime, and supporting business communication needs.

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What are the most commonly searched types of Voip jobs?

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Voip Manager jobs near you
Infographic showing various Voip Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.

3CX VoIP Technician

Dataperk LLC

Birmingham, AL • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Description

DataPerk is a premier IT Managed Service Provider. We believe in proactive problem-solving, responsive support, and trusted partnerships. Our mission is to deliver secure, scalable technology solutions with excellence, integrity, and innovation. We serve clients across all industries-from healthcare and education to nonprofit and government-with a commitment to making complex IT simple. We are looking for a skilled 3CX VoIP Technician to join our dynamic team. You will be responsible for configuring, maintaining, and supporting hosted 3CX phone systems for a diverse client base. If you are passionate about VoIP technologies and thrive in a client-focused environment, we want to hear from you.


Key ResponsibilitiesSystem Administration & Management
  • Configure, deploy, and maintain 3CX phone systems
  • Perform upgrades, patches, and security updates
  • Monitor system performance and resolve issues proactively
  • Manage user accounts, call routing, and system permissions
  • Configure SIP trunks, gateways, and network connectivity
Technical Support
  • Provide Level 2/3 support via phone, email, and ticketing system
  • Troubleshoot call quality, connectivity, and system malfunctions
  • Support mobile and desktop 3CX clients
  • Document procedures and contribute to knowledge base
  • Experience with hosted/cloud VoIP environments
  • Knowledge of contact center features and call flow design
  • Familiarity with SBCs and scripting (PowerShell, Python)
  • Understanding of compliance standards (E911, HIPAA)
Client Services
  • Onboard new clients and set up systems
  • Train end-users on 3CX features
  • Optimize configurations based on client needs
  • Conduct system health checks and performance reporting
Project Implementation
  • Plan and execute migrations and upgrades
  • Integrate 3CX with third-party apps and CRMs
  • Configure advanced features like call recording and analytics
  • Implement disaster recovery and backup procedures


 Work Environment & Benefits
  • Hybrid work model 
  • Collaborative team culture with professional development opportunities
  • Access to ongoing training and certification programs
  • BCBS Health, Dental, and Vision insurance
  • Simple IRA with company matching
  • Paid time off and holidays
  • STD, LTD and Life Insurance

Requirements


  • Bachelor's degree in IT, Telecommunications, or related field
  • 2+ years of hands-on experience with 3CX systems
  • Strong understanding of VoIP protocols (SIP, RTP, SRTP)
  • Network troubleshooting and TCP/IP fundamentals
  • Familiarity with firewalls, NAT, and SIP trunking
  • Experience with Windows Server and virtualization
  • 3CX Certified Advanced or Professional preferred
  • CompTIA Network+, Cisco CCNA a plus
  • Prior experience in a managed services environment

Apply