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Voip Manager Jobs (NOW HIRING)

VOIP Technician

Albany, NY

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client ... Some experience with Cisco Call Manager, Avaya and NEC centric hardware and peripherals preferred ...

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client ... Some experience with Cisco Call Manager, Avaya and NEC centric hardware and peripherals preferred ...

Cisco to Teams Migration • Strong experience with Voice / VoIP management tools and processes • Strong knowledge and experience with Cisco Unified Call Manager • Good knowledge and experience ...

Description DataPerk is a premier IT Managed Service Provider. We believe in proactive problem ... We are looking for a skilled 3CX VoIP Technician to join our dynamic team. You will be responsible ...

DataPerk is a premier IT Managed Service Provider. We believe in proactive problem-solving ... We are looking for a skilled 3CX VoIP Technician to join our dynamic team. You will be responsible ...

Description DataPerk is a premier IT Managed Service Provider. We believe in proactive problem ... We are looking for a skilled 3CX VoIP Technician to join our dynamic team. You will be responsible ...

... chain management, e-commerce solutions, and B2B public exchanges and B2B process integration ... Multi-site VOIP Configuratin * H.323, SIP and/or MGCP protocols * Exceptional administration ...

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Voip Manager information

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$27.5K

$81.7K

$137.5K

How much do voip manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for voip manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Voip Manager position, and why are they important?

To thrive as a VoIP Manager, you need in-depth knowledge of Voice over IP technologies, network administration, and experience with enterprise telecommunication systems, typically supported by a degree in IT or a related field. Familiarity with platforms like Cisco Call Manager, Avaya, or Asterisk, as well as relevant certifications such as CCNA Voice or CompTIA Network+, are often required. Strong leadership, problem-solving skills, and effective communication are vital soft skills for coordinating teams and ensuring smooth operations. These competencies are essential for managing complex telephony infrastructures, minimizing downtime, and supporting business communication needs.

What are typical daily responsibilities for a VoIP Manager?

A VoIP Manager's daily responsibilities usually include overseeing the deployment, configuration, and maintenance of voice communication systems across the organization. Tasks often involve monitoring call quality, troubleshooting technical issues, coordinating with IT and network teams, and ensuring system security and compliance. Additionally, VoIP Managers may manage vendor relationships, guide system upgrades, and train staff on using communication tools. Being proactive in identifying potential improvements and staying updated on the latest telephony advancements is also a key part of the role.

What is a VoIP Manager job?

A VoIP Manager is responsible for overseeing the implementation, maintenance, and optimization of Voice over Internet Protocol (VoIP) systems within an organization. They ensure reliable communication by managing VoIP infrastructure, troubleshooting issues, and coordinating with vendors. Their role includes optimizing call quality, security, and cost efficiency while integrating VoIP solutions with other business communication tools. Additionally, they may lead a team of VoIP engineers and provide support for end-user issues.

More about Voip Manager jobs
What cities are hiring for Voip Manager jobs? Cities with the most Voip Manager job openings:
What are the most commonly searched types of Voip jobs? The most popular types of Voip jobs are:
What states have the most Voip Manager jobs? States with the most job openings for Voip Manager jobs include:
Infographic showing various Voip Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.
VOIP Technician

$24.03 - $26.44/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Zones LLC rating

7.2

Company rating: 7.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

125th of 213 rated it services


Job description

Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client locations. You will provide consultation, design, installation, support, configuration/programming, MAC, update/upgrade, maintenance, troubleshooting and repair of voice and Fax network and system components, peripherals, and software. The VoIP Technician also provides peripheral support of ancillary telephony systems, including but not limited to Call Accounting, Call Recording, ACD, E911, Faxing, VoIP conversion, discovery, implementation and testing.
What you'll do as the VoIP Technician:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Troubleshoot and resolved complex Telecommunication issues including voice and escalate as necessary
  • Gain an expert level understanding of VoIP concepts and a moderate Understating of Network components and architecture
  • Install and test phone equipment
  • Ability to work in NOC to identify and troubleshoot voice and Fax related issues
  • Provide excellent customer service/teamwork/skill to ensure the highest levels of customer satisfaction.
  • Serve as initial escalation point for technical support issues
  • Troubleshoot and report VoIP performance issues.
  • Responsible for resolving customer requests/issues in a timely manner.
What you bring to the team:
  • Some level of Technical Training, recent Technical Degree and exposure to networking concepts
  • Some experience with Cisco Call Manager, Avaya and NEC centric hardware and peripherals preferred or the ability to learn troubleshooting of hardware and peripherals with on-the-job training
  • Valid Driver's License and ability to operate a vehicle, this role will cover locations from the north side of Albany up to Saratoga Springs
  • Candidate must provide basic hand/telecommunications tools (7/16 nut driver or socket set, telecom snips, pliers, screwdrivers, etc.)
  • Flu Shot and Childhood immunizations to work in a healthcare setting
  • Familiarity with programming and operation of call accounting systems preferred
  • Experience working with sizeable customers >10,000 lines preferred
  • Experience with all telco interfaces: analog, digital, SIP, PRI preferred
  • Experience with voice recording systems preferred
  • Experience in the Data and Voice industry, especially in Cisco Call Manager, Avaya and NEC support and implementations preferred
  • Cisco CCNA Collaboration Certification preferred
  • Ability to read and understand blueprints preferred
  • Ability to identify and terminate phone lines preferred
Qualified candidates can expect an hourly range of $24.03 - $26.44.
#LI-LM1
Zones offers a comprehensive Benefits package
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.
At Zones, work is more than a job - it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.
Employment Type: Full-Time Regular Employee

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