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Voip Engineer Jobs (NOW HIRING)

CodeForce

VoIP Onboarding Engineer

New York, NY · On-site

Exposure to CPaaS platforms and programmable voice or SMS APIs * Certifications: CompTIA Network+, CCNA, or vendor-specific VoIP or UC certifications such as 3CX, Cisco, or Avaya Benefits

CodeForce

VoIP Onboarding Engineer

New York, NY · On-site

Exposure to CPaaS platforms and programmable voice or SMS APIs * Certifications: CompTIA Network+, CCNA, or vendor-specific VoIP or UC certifications such as 3CX, Cisco, or Avaya Benefits

Bandwidth

Sr. VoIP Solutions Engineer

Raleigh, NC · On-site

We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: We're looking for a Sr. VoIP Solution Engineer . We're seeking somebody who is ...

Dexian

VOIP Contact Center Voice Engineer

Atlanta, GA · On-site

$60 - $65/hr

Contact Center Voice Engineer Atlanta, GA (Hybrid: 3 days onsite per week) 36 + Months $60-$65/HR Seeking a Voice Engineer with experience in Contact Center and VoIP technologies. Required Skills:

Stem Xpert

Sr. Network Engineer (VoIP)

Glen Mills, PA

$101K - $139K/yr

... VoIP Engineer The ideal VoIP Engineer will have extensive experience in the entire Cisco UC stack, including both server and router-based platforms, methodical, advanced troubleshooting and ...

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How much do voip engineer jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for voip engineer in the United States is $52.51, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $62.74 per hour, depending on experience, location, and employer.

What engineers make $500,000?

Senior engineers in specialized fields such as software engineering, data engineering, or network engineering can earn $500,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries. High compensation often includes base salary, bonuses, and stock options, particularly at large tech companies or in leadership roles.

What are VoIP Engineers?

VoIP Engineers are IT professionals who design, implement, manage, and troubleshoot Voice over Internet Protocol (VoIP) systems, which allow voice communications and multimedia sessions over the internet. They work with hardware and software to ensure reliable and secure call quality, integrate VoIP solutions with other business systems, and often provide support for issues like call routing, network connectivity, and security. VoIP Engineers also stay updated on evolving protocols and technologies to optimize system performance and scalability.

What are some common challenges a VoIP Engineer faces when integrating new communication systems within an existing IT infrastructure?

VoIP Engineers often encounter challenges such as ensuring seamless compatibility between new VoIP solutions and legacy systems, managing network bandwidth to prevent call quality issues, and securing voice data against potential cyber threats. Effective troubleshooting and collaboration with both IT and network security teams are essential to resolve these issues quickly. Additionally, VoIP Engineers must stay updated on evolving protocols and compliance standards to ensure smooth and secure deployments.

What does a VoIP engineer do?

A VoIP engineer designs, implements, and maintains Voice over Internet Protocol (VoIP) systems that enable voice communication over data networks. They troubleshoot network issues, optimize call quality, and configure hardware and software such as SIP servers and VoIP gateways, often requiring knowledge of networking protocols and certifications like CCNA or CCNP.

What are the key skills and qualifications needed to thrive as a VoIP Engineer, and why are they important?

To thrive as a VoIP Engineer, you need a strong understanding of networking fundamentals, VoIP protocols (such as SIP and RTP), and hands-on experience with VoIP systems, typically supported by a degree in computer science or related field. Familiarity with tools like Wireshark, PBX platforms (e.g., Cisco, Asterisk), and relevant certifications such as CCNA or CCNP Voice is highly valued. Strong problem-solving abilities, attention to detail, and effective communication are essential soft skills for diagnosing issues and collaborating with cross-functional teams. These skills and qualifications are critical to ensuring reliable, high-quality voice communication services and rapid resolution of technical problems in business environments.

Are VoIP engineers in demand?

VoIP engineers are in high demand due to the increasing reliance on internet-based communication systems in businesses. They typically need skills in networking, VoIP protocols, and certifications like CCNA or CCNP, which can enhance job prospects in this growing field.

What Is a VoIP Engineer?

A VoIP engineer oversees the installation and maintenance of VoIP, or voice over internet protocol, telephony systems. VoIP is a system through which parties can communicate over the internet, as opposed to through a traditional telephone system. Engineers are usually employed by a single company to manage their in-house network. As a VoIP engineer, your responsibilities include determining the company’s needs, developing a network with the proper hardware to fit those needs, and monitoring the system to ensure voice communication is functioning correctly. You may need an associate’s degree in this career, but many employers will accept a high school diploma and an appropriate certification from a company like Cisco. You need extensive computer and analytical skills to succeed as a VoIP engineer.

What is the difference between Voip Engineer vs Network Engineer?

AspectVoip EngineerNetwork Engineer
CertificationsCCNA, CCNP, Cisco Voice certificationsCCNA, CCNP, Cisco, CompTIA Network+
Work EnvironmentTelecommunications, VoIP systems, cloud platformsNetworking infrastructure, data centers, enterprise networks
Industry UsageTelecom providers, IT service companiesIT departments, telecom, enterprise organizations

Voip Engineers focus specifically on designing, implementing, and maintaining VoIP communication systems, while Network Engineers handle broader network infrastructure including LAN, WAN, and security. Both roles require networking certifications and often work in similar environments, but their core responsibilities differ in scope and specialization.

How much does a VoIP engineer make?

The average salary for a VoIP engineer typically ranges from $70,000 to $120,000 annually, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced engineers with skills in network protocols and VoIP systems can earn higher salaries.
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Voip Engineer jobs near you
Infographic showing various Voip Engineer job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $109,219 per year, or $52.5 per hour.
VoIP Onboarding Engineer

VoIP Onboarding Engineer

CodeForce

New York, NY • On-site

Full-time

Posted 6 days ago

Key responsibilities

  • Own and manage the full client onboarding lifecycle across multiple concurrent accounts, from kickoff to successful adoption.

  • Architect and configure VoIP systems, IP PBX platforms, SIP trunking, hunt groups, ring strategies, IVR trees, call routing logic, and cloud-based communication solutions.

  • Lead onboarding sessions, technical deep-dives, and admin-level training for enterprise and SME clients.

Job description

About the Role
We're looking for a seasoned Client Onboarding Specialist who'll own the end-to-end onboarding journey for new clients - from initial configuration through go-live - while serving as their trusted technical advisor.
Key Responsibilities
  • Own and manage the full client onboarding lifecycle across multiple concurrent accounts, from kickoff to successful adoption
  • Lead onboarding sessions, technical deep-dives, and admin-level training for enterprise and SME clients
  • Architect and configure VoIP systems, IP PBX platforms, SIP trunking, hunt groups, ring strategies, IVR trees, call routing logic, and cloud-based communication solutions
  • Serve as the primary escalation point for Level 1 and Level 2 technical issues, including VoIP call quality degradation, one-way audio, jitter, packet loss, SIP registration failures, codec negotiation failures, and NAT traversal issues
  • Perform advanced network diagnostics - LAN/WAN topology review, QoS policy configuration, VLAN segmentation, firewall rule auditing, and bandwidth analysis - to ensure optimal VoIP performance
  • Lead SaaS platform onboarding including multi-tenant configuration, user provisioning at scale, SSO/SAML setup, webhook and API integrations, and role-based access control
  • Translate complex client environments into clean, documented implementation plans and network topology diagrams
  • Proactively identify risks during onboarding and drive resolution before they impact go-live timelines
  • Build and maintain a library of onboarding SOPs, technical runbooks, integration guides, and knowledge base articles
  • Act as the voice of the client internally - capturing product feedback, recurring pain points, and feature gaps for the product team
  • Maintain high client satisfaction scores through ownership, transparency, and consistent follow-through

Requirements
Required Skills & Qualifications
  • 5+ years of experience in client onboarding, VoIP implementation, or technical support
  • Deep expertise in IP PBX systems - 3CX, Asterisk, Cisco UCM, or similar - including system administration, dial plan configuration, and trunk management
  • Expert-level knowledge of VoIP protocols: SIP, RTP, SRTP, SDP - with the ability to independently read SIP traces, analyze packet captures, and isolate call flow issues
  • Proven experience onboarding SaaS platforms, including user provisioning, SSO/SAML integrations, and APIs
  • Solid understanding of cloud communication platforms - Twilio, Vonage, RingCentral, Zoom Phone, AWS Connect, or equivalent - and experience supporting VoIP products and PBX systems
  • Experience managing enterprise-level deployments with multiple sites, complex routing requirements, and high call volumes
  • Demonstrated ability to create structured documentation - network diagrams, implementation plans, SOPs, and end-user guides
  • Strong client-facing communication skills - comfortable presenting to both technical teams and C-level stakeholders
  • Ability to manage 10+ concurrent onboardings without dropping the ball
  • Familiarity with CRM and helpdesk tools: Zendesk, Freshdesk, HubSpot, Salesforce
  • Eligible to work in the United States

Nice to Have
  • Experience with contact center platforms, ACD, skill-based routing, or workforce management integrations
  • Exposure to CPaaS platforms and programmable voice or SMS APIs
  • Certifications: CompTIA Network+, CCNA, or vendor-specific VoIP or UC certifications such as 3CX, Cisco, or Avaya

Benefits
CodeForce 360 logo

About CodeForce 360

Sourced by ZipRecruiter

CodeForce 360 started its Journey in 2010. For the last 14 years, we have emerged as a leader in technology and professional staffing industry serving fortune enterprises, all major system integrators, leading managed service providers and technology companies.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2010

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