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Voip Engineer Jobs in Alabama (NOW HIRING)

Level II specialists additionally diagnose advanced, multi-layer VoIP issues, collaborate with engineering teams, analyze trends, and support complex escalations. Responsibilities: What You Will Do ...

Level II specialists additionally diagnose advanced, multi-layer VoIP issues, collaborate with engineering teams, analyze trends, and support complex escalations. Responsibilities: What You Will Do ...

Level II specialists additionally diagnose advanced, multi-layer VoIP issues, collaborate with engineering teams, analyze trends, and support complex escalations. Responsibilities: What You Will Do ...

Level II specialists additionally diagnose advanced, multi-layer VoIP issues, collaborate with engineering teams, analyze trends, and support complex escalations. Responsibilities: What You Will Do ...

This position will focus on installing and supporting firewalls, wireless networks, network switches, VoIP phones in enterprise and small business environments, and implementing service with various ...

This position will focus on installing and supporting firewalls, wireless networks, network switches, VoIP phones in enterprise and small business environments, and implementing service with various ...

This position will focus on installing and supporting firewalls, wireless networks, network switches, VoIP phones in enterprise and small business environments, and implementing service with various ...

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Voip Engineer information

See Alabama salary details

$17

$47

$72

How much do voip engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for voip engineer in Alabama is $47.59, according to ZipRecruiter salary data. Most workers in this role earn between $37.02 and $56.88 per hour, depending on experience, location, and employer.

How much does a Voip engineer make in the US?

A VoIP engineer in the US typically earns between $70,000 and $120,000 annually, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced engineers with specialized skills can earn higher salaries, especially in tech hubs or with advanced certifications like CCNP or Cisco Certified Voice Professional.

What are some common challenges a VoIP engineer faces when integrating new communication systems within an existing IT infrastructure?

VoIP Engineers often encounter challenges such as ensuring seamless compatibility between new VoIP solutions and legacy systems, managing network bandwidth to prevent call quality issues, and securing voice data against potential cyber threats. Effective troubleshooting and collaboration with both IT and network security teams are essential to resolve these issues quickly. Additionally, VoIP Engineers must stay updated on evolving protocols and compliance standards to ensure smooth and secure deployments.

What are the key skills and qualifications needed to thrive as a VoIP engineer, and why are they important?

To thrive as a VoIP Engineer, you need a strong understanding of networking fundamentals, VoIP protocols (such as SIP and RTP), and hands-on experience with VoIP systems, typically supported by a degree in computer science or related field. Familiarity with tools like Wireshark, PBX platforms (e.g., Cisco, Asterisk), and relevant certifications such as CCNA or CCNP Voice is highly valued. Strong problem-solving abilities, attention to detail, and effective communication are essential soft skills for diagnosing issues and collaborating with cross-functional teams. These skills and qualifications are critical to ensuring reliable, high-quality voice communication services and rapid resolution of technical problems in business environments.

Are Voip engineers in demand?

VoIP engineers are in high demand due to the increasing reliance on internet-based communication systems in businesses. They are skilled in configuring, maintaining, and troubleshooting VoIP infrastructure, often requiring knowledge of networking, SIP protocols, and certifications like CCNA or CCNP. The role offers good job prospects in IT and telecommunications sectors with opportunities for remote work and specialization.

What is a VoIP engineer?

A VoIP engineer oversees the installation and maintenance of VoIP, or voice over internet protocol, telephony systems. VoIP is a system through which parties can communicate over the internet, as opposed to through a traditional telephone system. Engineers are usually employed by a single company to manage their in-house network. As a VoIP engineer, your responsibilities include determining the company’s needs, developing a network with the proper hardware to fit those needs, and monitoring the system to ensure voice communication is functioning correctly. You may need an associate’s degree in this career, but many employers will accept a high school diploma and an appropriate certification from a company like Cisco. You need extensive computer and analytical skills to succeed as a VoIP engineer.

What is the difference between Voip Engineer vs Network Engineer?

AspectVoip EngineerNetwork Engineer
CertificationsCCNA, CCNP, Cisco Voice certificationsCCNA, CCNP, Cisco, CompTIA Network+
Work EnvironmentTelecommunications, VoIP systems, cloud platformsNetworking infrastructure, data centers, enterprise networks
Industry UsageTelecom providers, IT service companiesIT departments, telecom, enterprise organizations

Voip Engineers focus specifically on designing, implementing, and maintaining VoIP communication systems, while Network Engineers handle broader network infrastructure including LAN, WAN, and security. Both roles require networking certifications and often work in similar environments, but their core responsibilities differ in scope and specialization.

What are the most commonly searched types of Voip Engineer jobs in Alabama? The most popular types of Voip Engineer jobs in Alabama are:
Infographic showing various Voip Engineer job openings in Alabama as of August 2026, with employment types broken down into 91% Full Time, 5% Part Time, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $98,995 per year, or $47.6 per hour.

Tier 1 VoIP Engineer

STM Consulting, Inc.

Birmingham, AL • On-site

Contractor

Posted 2 days ago

New


Job description

Summary:
Our client is seeking an experienced Basic Technical Support Technician specialized in VoIP to join their team. The role involves troubleshooting VoIP issues within the Broadworks platform, Webex Calling, and basic telephony systems. The ideal candidate should possess strong networking skills, be adept at documenting tickets, following up with customers, identifying trends, and exhibiting exceptional problem-solving abilities. 
Responsibilities:

  • Provide basic technical support for VoIP-related issues within the Broadworks platform, Webex Calling, and basic telephony systems. Troubleshoot and resolve complex VoIP issues, ensuring timely and effective solutions for customers.
  • Document support tickets accurately and comprehensively, maintaining detailed records of troubleshooting steps and resolutions.
  • Engage in customer follow-up to ensure satisfaction and address any additional concerns or questions. Identify trends and patterns in VoIP issues, proactively proposing solutions or improvements to enhance service quality.
  • Collaborate with cross-functional teams to resolve escalated technical issues and contribute to continuous process improvements.
  • Stay updated with industry trends, VoIP technologies, and best practices to provide informed and efficient support.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field preferred.
  • 1-2 years of hands-on experience in troubleshooting VoIP issues, preferably within the Broadworks platform and Webex Calling.
  • Strong understanding of networking principles and protocols related to VoIP systems.
  • Excellent documentation skills with the ability to create comprehensive reports and maintain detailed records.
  • Proven ability to analyze and identify trends in technical issues, suggesting improvements or solutions.
  • Exceptional problem-solving skills and the capability to handle complex technical challenges efficiently.
  • CCNA or similar certifications in networking are preferred.

STM Consulting, Inc is a fully owned subsidiary of Spectrum Talent Management

STM Consulting, Inc. provides comprehensive Professional Services and IT Outsourced services across North America, Canada, Mexico, UK, Middle East and India.  The solutions we offer include Flexible Staffing, Managed Services, Contingent Recruitment, Contract Staffing, Executive Search, Global Recruitment, IT Staff Augmentation, On-boarding and Payroll.

Since our inception in 2008, we have grown tremendously and have been on the path of constant growth and enrichment. With a specialization in various domains of the recruitment industry, we cater to the staffing and recruitment needs of firms on a global scale. Owing to our substantial talent pool and a deep understanding of the recruitment industry, we have made significant strides in the HR market. From Payroll Management, RPO, Permanent Recruitment to Flexi Staffing, the values that we offer to our clients has developed and transformed over the years. Due to this, we are the preferred choice for most of the patrons globally.