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Voip Engineer Jobs in Alabama (NOW HIRING)

C Spire

CX Specialist I, VoIP

Mobile, AL

  • Medical

  • Retirement

Level II specialists additionally diagnose advanced, multi-layer VoIP issues, collaborate with engineering teams, analyze trends, and support complex escalations. Responsibilities: What You Will Do ...

C Spire

CX Specialist I, VoIP

Birmingham, AL

  • Medical

  • Retirement

Level II specialists additionally diagnose advanced, multi-layer VoIP issues, collaborate with engineering teams, analyze trends, and support complex escalations. Responsibilities: What You Will Do ...

Cspire_telapex

CX Specialist I, VoIP

Birmingham, AL

  • Medical

  • Retirement

Level II specialists additionally diagnose advanced, multi-layer VoIP issues, collaborate with engineering teams, analyze trends, and support complex escalations. Responsibilities: What You Will Do ...

Cspire_telapex

CX Specialist I, VoIP

Mobile, AL

  • Medical

  • Retirement

Level II specialists additionally diagnose advanced, multi-layer VoIP issues, collaborate with engineering teams, analyze trends, and support complex escalations. Responsibilities: What You Will Do ...

TUSCOM

Network Engineer

Tuscaloosa, AL · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

This position will focus on installing and supporting firewalls, wireless networks, network switches, VoIP phones in enterprise and small business environments, and implementing service with various ...

TUSCOM

Network Engineer

Tuscaloosa, AL

This position will focus on installing and supporting firewalls, wireless networks, network switches, VoIP phones in enterprise and small business environments, and implementing service with various ...

TUSCOM

Network Engineer

Tuscaloosa, AL

This position will focus on installing and supporting firewalls, wireless networks, network switches, VoIP phones in enterprise and small business environments, and implementing service with various ...

Socket.dev

Telecommunications Engineer

Birmingham, AL · On-site

$120 - $180/hr

  • Medical

  • Retirement

... VOIP), Systems Protection, SCADA systems, TGBs and firewalls. Including fundamental knowledge of the interconnectivity and convergence between the technologies. * Knowledge of SONET/TDM, Switched ...

New

Mississippi Power Co

Telecommunications Engineer

Birmingham, AL · On-site

$120 - $180/hr

  • Medical

  • Retirement

... VOIP), Systems Protection, SCADA systems, TGBs and firewalls. Including fundamental knowledge of the interconnectivity and convergence between the technologies. * Knowledge of SONET/TDM, Switched ...

New

Southern Company

Telecommunications Engineer

Birmingham, AL · On-site

  • Medical

  • Retirement

... VOIP), Systems Protection, SCADA systems, TGBs and firewalls. Including fundamental knowledge of the interconnectivity and convergence between the technologies. * Knowledge of SONET/TDM, Switched ...

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All JobsVoip Engineer JobsVoip Engineer Jobs in Alabama

Voip Engineer information

See Alabama salary details

$17

$47

$72

How much do voip engineer jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for voip engineer in Alabama is $47.59, according to ZipRecruiter salary data. Most workers in this role earn between $37.02 and $56.88 per hour, depending on experience, location, and employer.

What is a VoIP engineer?

A VoIP engineer oversees the installation and maintenance of VoIP, or voice over internet protocol, telephony systems. VoIP is a system through which parties can communicate over the internet, as opposed to through a traditional telephone system. Engineers are usually employed by a single company to manage their in-house network. As a VoIP engineer, your responsibilities include determining the company’s needs, developing a network with the proper hardware to fit those needs, and monitoring the system to ensure voice communication is functioning correctly. You may need an associate’s degree in this career, but many employers will accept a high school diploma and an appropriate certification from a company like Cisco. You need extensive computer and analytical skills to succeed as a VoIP engineer.

What are some common challenges a VoIP engineer faces when integrating new communication systems within an existing IT infrastructure?

VoIP Engineers often encounter challenges such as ensuring seamless compatibility between new VoIP solutions and legacy systems, managing network bandwidth to prevent call quality issues, and securing voice data against potential cyber threats. Effective troubleshooting and collaboration with both IT and network security teams are essential to resolve these issues quickly. Additionally, VoIP Engineers must stay updated on evolving protocols and compliance standards to ensure smooth and secure deployments.

What are the key skills and qualifications needed to thrive as a VoIP engineer, and why are they important?

To thrive as a VoIP Engineer, you need a strong understanding of networking fundamentals, VoIP protocols (such as SIP and RTP), and hands-on experience with VoIP systems, typically supported by a degree in computer science or related field. Familiarity with tools like Wireshark, PBX platforms (e.g., Cisco, Asterisk), and relevant certifications such as CCNA or CCNP Voice is highly valued. Strong problem-solving abilities, attention to detail, and effective communication are essential soft skills for diagnosing issues and collaborating with cross-functional teams. These skills and qualifications are critical to ensuring reliable, high-quality voice communication services and rapid resolution of technical problems in business environments.

What is the difference between Voip Engineer vs Network Engineer?

AspectVoip EngineerNetwork Engineer
CertificationsCCNA, CCNP, Cisco Voice certificationsCCNA, CCNP, Cisco, CompTIA Network+
Work EnvironmentTelecommunications, VoIP systems, cloud platformsNetworking infrastructure, data centers, enterprise networks
Industry UsageTelecom providers, IT service companiesIT departments, telecom, enterprise organizations

Voip Engineers focus specifically on designing, implementing, and maintaining VoIP communication systems, while Network Engineers handle broader network infrastructure including LAN, WAN, and security. Both roles require networking certifications and often work in similar environments, but their core responsibilities differ in scope and specialization.

Are Voip engineers in demand?

VoIP engineers are in demand due to the growing reliance on internet-based communication systems in businesses. They are needed to design, implement, and maintain VoIP solutions, often requiring knowledge of networking, protocols, and certifications like CCNA or CCNP. The role offers good job prospects in IT and telecommunications sectors.

How much do Voip engineers make in the US?

VoIP engineers in the US typically earn between $70,000 and $120,000 annually, depending on experience, certifications, and location. Entry-level positions may start around $60,000, while experienced professionals with specialized skills can earn over $130,000. Knowledge of networking, SIP protocols, and VoIP systems is essential for higher earning potential.
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For Voip Engineer jobs in Alabama, the most frequently searched job titles are:

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Voip Engineer jobs near you
Infographic showing various Voip Engineer job openings in Alabama as of August 2026, with employment types broken down into 90% Full Time, 4% Part Time, and 6% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $98,995 per year, or $47.6 per hour.

CX Specialist I, VoIP

C Spire

Mobile, AL

Full-time

Medical, Retirement

Re-posted 23 days ago

C Spire rating

7.8

Company rating: 7.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

36th of 99 rated telecommunications companies

Job description

Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.

Summary:

Customer Inspired isn't our slogan - it's our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers' lives. It's a challenging goal, but we have a winning team that is looking to grow.
The CX Specialist I, VoIP provides technical support for VoIP services within the BroadWorks platform, Webex Calling, and related telephony systems. These roles require strong troubleshooting skills, excellent documentation, and a commitment to delivering high-quality support. Level II specialists additionally diagnose advanced, multi-layer VoIP issues, collaborate with engineering teams, analyze trends, and support complex escalations.

Responsibilities:

What You Will Do

In all of your duties, you will have a relentless, obsessive, yet disciplined approach to manage all details to perfection and deliver desired results.

Provide remote technical support for VoIP-related issues within BroadWorks, Webex Calling, and telephony systems
Troubleshoot VoIP issues across multiple layers, isolating customer-side vs. platform-side behavior
Document support tickets completely, maintaining thorough troubleshooting records
Follow up with customers to ensure issue resolution and satisfaction
Identify trends and recurring problem patterns, proposing solutions or service improvements
Collaborate with cross-functional teams, including Tier 3 engineers and vendors, to resolve escalated issues
Stay current on VoIP technologies, emerging trends, and best practices to enhance diagnostic capabilities
Perform additional duties as assigned

This position is an exceptional introduction to VoIP engineering and customer-focused technical operations, offering room to grow into advanced engineering, networking, or leadership roles. From Customer Experience Specialist, VoIP you will have a perfect springboard into all areas of C Spire and develop robust career skills

Qualifications:

What You Will Bring

As a C Spire team member you will bring a relentless obsession to be the best in our industry and a winning mentality, determined to outsmart and outdo competitors. You will have a single-minded commitment to unbeatable internal customer and external customer experience. To support our Customer Experience team you will have an unapologetic passion for innovation and technology and an uncompromising drive toward continuous improvement.

For Specialist I, we require:

At least two years of customer service experience
Strong understanding of networking principles and protocols related to VoIP systems
Strong documentation skills and attention to detail
Ability to identify and analyze trends in recurring VoIP issues
Exceptional troubleshooting and problem-solving skills
Strong communication skills and customer service mindset

We will give special consideration to candidates who have:

Experience using diagnostic tools such as Wireshark
Experience supporting UCaaS, CPaaS, or SIP trunking environments

Associate's degree in networking, computer technology, or CCNA (preferred)
Previous work in telecom, managed services, or enterprise VoIP support
Advanced troubleshooting experience across routers, switches, firewalls, DHCP, DECT, SIP-to-analog hardware, or VoIP QoS

What You Will Gain

A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that's just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it.

For our full-time employees we offer:
Competitive Compensation Package
Blue Cross Blue Shield Health Insurance
401k Match
Tuition Assistance Programs
Complimentary Wireless Service & Device*
Teladoc Telemedicine
WellBeacon Wellness Program
Paid Talent Referral Opportunities

Physical Requirements / Working Conditions

Must be able to sit for long periods and use a computer keyboard and/or mouse while viewing a computer screen.

*Complimentary wireless service and device available to team members in our wireless footprint.

If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.

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