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Voip Technician Jobs (NOW HIRING)

Zones

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client locations. You will provide consultation, design, installation, support, configuration/programming, MAC ...

All Copy Products

VOIP Technician

Denver, CO · On-site

$60K - $75K/yr

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol (VoIP) phone systems and associated network infrastructure, including hardware, software, and ...

All Copy Products

VOIP Technician

Chandler, AZ · On-site

$60K - $75K/yr

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol (VoIP) phone systems and associated network infrastructure, including hardware, software, and ...

All Copy Products

VOIP Technician

Denver, CO · On-site

$60K - $75K/yr

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol (VoIP) phone systems and associated network infrastructure, including hardware, software, and ...

Zones LLC.

VOIP Technician

Albany, NY

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client locations. You will provide consultation, design, installation, support, configuration/programming, MAC ...

Zones LLC.

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client locations. You will provide consultation, design, installation, support, configuration/programming, MAC ...

All Copy Products

VOIP Technician

Chandler, AZ · On-site

$60K - $75K/yr

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol (VoIP) phone systems and associated network infrastructure, including hardware, software, and ...

nfrastructure

Cisco VoIP Technician

Albany, NY

Company Description Let's Work Together Cisco VoIP Technician This position is based in Albany, NY LIFE at nfrastructure At nfrastructure, we understand that our success results from our diverse ...

nfrastructure

Cisco VoIP Technician

Albany, NY · On-site

Company Description Let's Work Together Cisco VoIP Technician This position is based in Albany, NY LIFE at nfrastructure At nfrastructure, we understand that our success results from our diverse ...

Dataperk LLC

3CX VoIP Technician

Birmingham, AL · Hybrid

We are looking for a skilled 3CX VoIP Technician to join our dynamic team. You will be responsible for configuring, maintaining, and supporting hosted 3CX phone systems for a diverse client base. If ...

Dataperk LLC

3CX VoIP Technician

Birmingham, AL · On-site

We are looking for a skilled 3CX VoIP Technician to join our dynamic team. You will be responsible for configuring, maintaining, and supporting hosted 3CX phone systems for a diverse client base. If ...

Dataperk LLC

3CX VoIP Technician

Birmingham, AL · Hybrid

We are looking for a skilled 3CX VoIP Technician to join our dynamic team. You will be responsible for configuring, maintaining, and supporting hosted 3CX phone systems for a diverse client base. If ...

Dataperk LLC

3CX VoIP Technician

Birmingham, AL · On-site

We are looking for a skilled 3CX VoIP Technician to join our dynamic team. You will be responsible for configuring, maintaining, and supporting hosted 3CX phone systems for a diverse client base. If ...

Software People, Inc.

Voice/VOIP Technician

Albany, NY · On-site

Responsibilities This individual will be responsible for performing consultations related to migration from legacy/local voice systems to our shared, centralized VoIP platform, known as "UniteNY ...

Joink CTI

VOIP Systems Technician

Terre Haute, IN · On-site

Job Type Full-time Description Position Summary The VOIP Systems Technician is responsible for deploying, supporting, troubleshooting, and maintaining VOIP and Unified Communications solutions for ...

Joink

VOIP Systems Technician

Terre Haute, IN · On-site

Position Summary The VOIP Systems Technician is responsible for deploying, supporting, troubleshooting, and maintaining VOIP and Unified Communications solutions for multiple managed services clients.

Joink

VOIP Systems Technician

Terre Haute, IN · On-site

Description Position Summary The VOIP Systems Technician is responsible for deploying, supporting, troubleshooting, and maintaining VOIP and Unified Communications solutions for multiple managed ...

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Voip Technician information

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$14

$30

$47

How much do voip technician jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for voip technician in the United States is $30.44, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $39.42 per hour, depending on experience, location, and employer.

What is a VoIP technician?

A VoIP Technician is responsible for installing, maintaining, and troubleshooting Voice over Internet Protocol (VoIP) systems. They ensure reliable communication by configuring hardware, software, and network settings for optimal call quality. Additionally, they diagnose and resolve issues related to call connectivity, quality, and security. VoIP Technicians often work with IT teams to integrate VoIP solutions with existing network infrastructure. Their role is essential in maintaining efficient and cost-effective voice communication for businesses.

What are the key skills and qualifications needed to thrive as a VoIP technician?

To thrive as a VoIP Technician, you need a solid grasp of networking fundamentals, VoIP protocols, hardware configuration, and troubleshooting, often backed by relevant certifications like CompTIA Network+ or Cisco CCNA. Familiarity with VoIP systems such as Asterisk, Cisco, or Avaya, and tools for monitoring network performance are typically required. Strong problem-solving skills, attention to detail, and effective communication enable you to resolve issues quickly and collaborate with users or IT teams. These competencies are essential for ensuring reliable voice communications and minimizing downtime for businesses.

What are the typical daily responsibilities of a VoIP technician?

As a VoIP Technician, your daily responsibilities typically include installing, configuring, and maintaining VoIP hardware and software, as well as monitoring network performance to ensure clear, uninterrupted voice communication. You'll often troubleshoot call quality issues, respond to support tickets, and update system firmware or features as needed. Collaboration with IT staff and end-users is common to address technical problems and implement changes. This dynamic role provides opportunities to develop deeper technical expertise in both telephony and networking environments.

Are Voip technicians in demand?

VoIP technicians are in demand due to the increasing reliance on internet-based communication systems across various industries. They are needed to install, maintain, and troubleshoot VoIP hardware and software, often requiring certifications and knowledge of networking protocols. As businesses continue to adopt VoIP solutions, job opportunities for skilled technicians are expected to grow.

What does a Voip technician do?

A VoIP technician installs, maintains, and troubleshoots Voice over Internet Protocol (VoIP) phone systems and related network equipment. They configure hardware and software, ensure network security, and optimize call quality, often working with tools like routers, switches, and diagnostic software. Certification in networking or VoIP technologies can enhance job prospects.
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Voip Technician jobs near you
Infographic showing various Voip Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $63,321 per year, or $30.4 per hour.

VOIP Technician

Zones

Albany, NY • On-site

$24.03 - $26.44/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Zones LLC rating

8.1

Company rating: 8.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

62nd of 224 rated it services

Job description

Description

Company Overview:
 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM 
 
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
Position Overview:
 
As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client locations. You will provide consultation, design, installation, support, configuration/programming, MAC, update/upgrade, maintenance, troubleshooting and repair of voice and Fax network and system components, peripherals, and software. The VoIP Technician also provides peripheral support of ancillary telephony systems, including but not limited to Call Accounting, Call Recording, ACD, E911, Faxing, VoIP conversion, discovery, implementation and testing.
 
What you’ll do as the VoIP Technician: 
 
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
  • Troubleshoot and resolved complex Telecommunication issues including voice and escalate as necessary
  • Gain an expert level understanding of VoIP concepts and a moderate Understating of Network components and architecture
  • Install and test phone equipment
  • Ability to work in NOC to identify and troubleshoot voice and Fax related issues
  • Provide excellent customer service/teamwork/skill to ensure the highest levels of customer satisfaction.
  • Serve as initial escalation point for technical support issues
  • Troubleshoot and report VoIP performance issues.
  • Responsible for resolving customer requests/issues in a timely manner.
What you bring to the team:
 
  • Some level of Technical Training, recent Technical Degree and exposure to networking concepts
  • Some experience with Cisco Call Manager, Avaya and NEC centric hardware and peripherals preferred or the ability to learn troubleshooting of hardware and peripherals with on-the-job training
  • Valid Driver’s License and ability to operate a vehicle, this role will cover locations from the north side of Albany up to Saratoga Springs
  • Candidate must provide basic hand/telecommunications tools (7/16 nut driver or socket set, telecom snips, pliers, screwdrivers, etc.)
  • Flu Shot and Childhood immunizations to work in a healthcare setting
  • Familiarity with programming and operation of call accounting systems preferred
  • Experience working with sizeable customers >10,000 lines preferred
  • Experience with all telco interfaces: analog, digital, SIP, PRI preferred
  • Experience with voice recording systems preferred
  • Experience in the Data and Voice industry, especially in Cisco Call Manager, Avaya and NEC support and implementations preferred
  • Cisco CCNA Collaboration Certification preferred
  • Ability to read and understand blueprints preferred
  • Ability to identify and terminate phone lines preferred
 
Qualified candidates can expect an hourly range of $24.03 - $26.44. 
 
#LI-LM1 
 
Zones offers a comprehensive Benefits package
While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements. 
At Zones, work is more than a job – it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States. 
 

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