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Virtual Navigator Jobs (NOW HIRING)

Heartshare

Elementary School Navigator

Brooklyn, NY · On-site

$25.85 - $28.31/hr

The Elementary School Education Navigator is a critical position within HSVS' American Dream ... Participate and engage in weekly, monthly, and ongoing virtual and in-person agency-wide, Youth ...

UHS

CARE NAVIGATOR

Memphis, TN · On-site

$18.75 - $24/hr

Residential treatment , virtual programs , intensive outpatient and partial hospitalization ... The Stepdown Navigator serve as the primary liaison between the hospital, receiving provides ...

Otterbein SeniorLife

Hospice Care Navigator

Lebanon, OH · On-site

$19.25 - $24.75/hr

The Hospice Care Navigator is responsible for developing, maintaining and executing a Marketing and ... Medical insurance with free virtual doctor visits * Vision and dental insurance * Paid Time off ...

Otterbein SeniorLife

Hospice Care Navigator

Lebanon, OH

$19.25 - $24.75/hr

The Hospice Care Navigator is responsible for developing, maintaining and executing a Marketing and ... Medical insurance with free virtual doctor visits * Vision and dental insurance * Paid Time off ...

CommonSpirit Health

Navigator RN

Phoenix, AZ

$35.62 - $52.99/hr

Navigator RN Partnering for a stronger, healthier world. At CommonSpirit Health, we believe in the ... virtual care offerings. The posted compensation range of $35.62 - $52.99 /hour is a reasonable ...

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How much do virtual navigator jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for virtual navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Navigator, and why are they important?

To thrive as a Virtual Navigator, you need strong problem-solving abilities, customer service experience, and familiarity with remote communication, often supported by a background in healthcare navigation or patient advocacy. Knowledge of telehealth platforms, electronic health records (EHR) systems, and secure messaging tools is typically required. Excellent communication, empathy, and organizational skills help individuals excel in assisting patients and coordinating care remotely. These skills ensure patients receive timely guidance and support, enabling effective navigation of complex healthcare systems from a distance.

How do Virtual Navigators typically collaborate with healthcare providers and patients to ensure seamless care coordination?

Virtual Navigators play a crucial role in bridging communication between patients and healthcare providers, often working remotely as part of a multidisciplinary team. They routinely coordinate appointments, provide follow-up information, and help patients understand their care plans, ensuring that no critical steps are missed. Effective Virtual Navigators use digital tools to track patient progress while keeping providers updated about any emerging needs or barriers. This collaborative approach not only streamlines the patient experience but also helps healthcare teams deliver more personalized and effective care.

What are Virtual Navigators?

Virtual Navigators are professionals who assist individuals by providing guidance, support, and resources remotely, often through phone calls, video chats, or online platforms. Their primary role is to help clients navigate complex systems, such as healthcare, education, or social services, by answering questions, coordinating services, and connecting them to appropriate resources. Virtual Navigators leverage technology to offer personalized assistance and ensure clients receive the help they need, regardless of location.

What is the difference between Virtual Navigator vs Virtual Assistant?

AspectVirtual NavigatorVirtual Assistant
Required CredentialsBasic tech skills, possibly certifications in navigation or related fieldsAdministrative skills, often with office software proficiency
Work EnvironmentRemote, often in tech or customer service sectorsRemote, administrative or personal support roles
Employer & Industry UsageTech companies, travel agencies, customer supportBusinesses, entrepreneurs, executives
Common Search & ComparisonOften compared for remote support roles involving navigation or guidanceMore general administrative support roles

The main difference is that Virtual Navigators typically focus on guiding users through digital platforms or services, requiring specific tech skills, while Virtual Assistants handle administrative tasks, scheduling, and communication support. Both roles are remote and in the virtual support industry, but they serve different functions based on skills and employer needs.

More about Virtual Navigator jobs
What cities are hiring for Virtual Navigator jobs? Cities with the most Virtual Navigator job openings:
What are the most commonly searched types of Navigator jobs? The most popular types of Navigator jobs are:
What states have the most Virtual Navigator jobs? States with the most job openings for Virtual Navigator jobs include:
What job categories do people searching Virtual Navigator jobs look for? The top searched job categories for Virtual Navigator jobs are:
Virtual Navigator jobs near you
Infographic showing various Virtual Navigator job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.

Elementary School Navigator

Heartshare

Brooklyn, NY • On-site

$25.85 - $28.31/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

HeartShare Human Services of New York rating

5.8

Company rating: 5.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

The Elementary School Education Navigator is a critical position within HSVS' American Dream Program. The Elementary School Education Navigator will provide quality, data-driven, individualized educational support to students in foster care and their families from grades K-5th. The Elementary School Education Navigator will work with the case planning team, students, families, and school staff to connect students with the services they need to raise their level of educational achievement and ensure that key transitions receive proper attention, particularly the middle selection process, tutoring support, school transfers, enrollment, and transportation. They will also be responsible for monitoring data, using data to help inform interventions, and inputting data into HSVS' systems. Additionally, create a calm, trauma-informed environment, and adopt a non-judgmental, strengths-based, and collaborative approach to working with the students and families.
Primary Responsibilities and Essential Functions of Positions:
  • Manage a caseload of all K-5th grade students in foster care to ensure students are receiving proper educational supports and are doing well academically.
  • Work with the Caseworker, foster parent, birth parent/caretaker, and tutors to address any educational concerns.
  • Build and maintain collaborative relationships with the schools; provide advocacy on behalf of the child(ren)/youth.
  • Ensure school stability if a student is relocating homes.
  • Provide individualized, in-home assistance to all 5th grade students and their families with the middle school selection process each year to help ensure students enter quality, best-fit middle schools.
  • Review NYC Department of Education (NYC DOE) monthly data, attendance, and transcripts to identify struggling students; work with youth, case workers, and parents to ensure improved attendance, and/or provide additional academic supports.
  • Connect students who are below grade level to quality tutoring.
  • Arrange referrals for IEP evaluations and behavioral/academic supports within the school.
  • Negotiate with DOE staff to ensure the implementation of recommended and appropriate educational services.
  • Connect K-5 students and families to afterschool programs and summer activities.
  • Complete Tutoring referrals, and monitor their performance by observing tutoring sessions, reviewing progress notes to ensure tutoring sessions are quality and taking place on a consistent basis.
  • Review NYC Department of Education (NYC DOE) monthly data, attendance, and transcripts to identify struggling students; work with youth, case workers, and parents to ensure improved attendance, and/or provide additional academic supports: Track K-5 School data, goals, and steps monthly on excel spreadsheet tracker. Complete comprehensive progress notes on the K-5 Tracker and on Connections by the assigned deadlines.
  • Participate and engage in weekly, monthly, and ongoing virtual and in-person agency-wide, Youth Development, and Education Team, ACS, Fair Futures, Advocates for Children, professional development, and DOE related meetings, training, events, programs, and workshops.
  • Ensure all youth in K-5 have transportation set-up and collaborate with the Case Planning team, Parent, Foster Parent, and DOE to ensure transportation is set up prior to school starting.

  • Bachelor's degree required
  • Master's degree preferred
  • Minimum of two years working with youth, preferably in foster care, education, advocacy, or within the NYC Department of Education (NYC DOE).
  • Strong understanding of the NYC DOE system, special education services, and middle school selection process.
  • Experience in academic support services, including IEP referrals, tutoring coordination, and school advocacy.
  • Ability to review and analyze attendance, academic performance, and DOE data to identify and support struggling students.
  • Proficiency in Microsoft Excel for tracking student progress and goals.
  • Excellent interpersonal and collaboration skills to work effectively with foster parents, birth parents/caretakers, caseworkers, and school staff.
  • Strong problem-solving and advocacy skills to ensure school stability and the implementation of appropriate educational supports.
  • Organizational and time management skills to meet deadlines for documentation, progress notes, and program requirements.
  • Ability to engage in professional development, training, and meetings with internal and external stakeholders.
  • Willingness to travel within NYC for school visits, in-home assistance, and meetings.

Benefits:
At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:
  • Rewarding Work in a team environment.
  • Paid vacation, sick, personal days, and holidays.
  • 403(B) retirement plans with employer contribution.
  • Health, dental, vision and life insurance.
  • Employee Assistance Program (EAP).
  • Flexible spending account (Dependent Care, Medical, Parking, and Transit).
  • Employee Appreciation Programs and Events.
  • Tuition Assistance Program.
  • Professional Development opportunities.
  • Wellhub Discount
  • Verizon Wireless Discount.
  • BJs Membership discount.
  • Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more

HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.
About HeartShare
Who WE ARE:
For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.
To learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram Facebook
HeartShare Human Services of New York Homepage
HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.

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