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Virtual Navigator Jobs in Ohio (NOW HIRING)

Caring for Kids

Family Life Navigator

Stow, OH · On-site

$48K - $55K/yr

... virtual support groups. · Plan and coordinate events bringing adoptive families and children together for education and support opportunities. · Coordination of services with a team of service ...

New

Axess Family Services, Inc.

Patient Navigator

Kent, OH

$18.25 - $24.75/hr

Complete virtual 'Telephone Encounters' in current operating system and assign to appropriate staff. Check patients in & out in a timely manner and consult with clinical support and/or provider staff ...

Family Community Services

Patient Navigator

Kent, OH · On-site

$16 - $19/hr

Complete daily reconciliation of funds collected. • Complete virtual 'Telephone Encounters' in current operating system and assign to appropriate staff. • Check patients in & out in a timely ...

Family Community Services

Patient Navigator

Barberton, OH · On-site

$16 - $19/hr

Complete virtual 'Telephone Encounters' in current operating system and assign to appropriate staff. * Check patients in & out in a timely manner and consult with clinical support and/or provider ...

Axess Family Services, Inc.

Patient Navigator

Kent, OH

$18.25 - $24.75/hr

Complete virtual 'Telephone Encounters' in current operating system and assign to appropriate staff. Check patients in & out in a timely manner and consult with clinical support and/or provider staff ...

Axess Family Services

Patient Navigator

Barberton, OH · On-site

$18.75 - $25.50/hr

Complete virtual 'Telephone Encounters' in current operating system and assign to appropriate staff. * Check patients in & out in a timely manner and consult with clinical support and/or provider ...

Axess Family Services

Patient Navigator

Kent, OH · On-site

$18.25 - $24.75/hr

Complete daily reconciliation of funds collected. · Complete virtual 'Telephone Encounters' in current operating system and assign to appropriate staff. · Check patients in & out in a timely manner ...

Family Community Services

Patient Navigator

Kent, OH · On-site

$18.25 - $24.75/hr

Complete daily reconciliation of funds collected. • Complete virtual 'Telephone Encounters' in current operating system and assign to appropriate staff. • Check patients in & out in a timely ...

Axess Family Services

Patient Navigator

Kent, OH · On-site

$18.25 - $24.75/hr

Complete daily reconciliation of funds collected. · Complete virtual 'Telephone Encounters' in current operating system and assign to appropriate staff. · Check patients in & out in a timely manner ...

Family Community Services

Patient Navigator

Barberton, OH · On-site

$18.75 - $25.50/hr

Complete virtual 'Telephone Encounters' in current operating system and assign to appropriate staff. * Check patients in & out in a timely manner and consult with clinical support and/or provider ...

Axess Family Services

Patient Navigator

Barberton, OH · On-site

$16 - $19/hr

Complete virtual 'Telephone Encounters' in current operating system and assign to appropriate staff. * Check patients in & out in a timely manner and consult with clinical support and/or provider ...

AndHealth LLC

Rheumatologist

Columbus, OH · On-site

$200 - $250/hr

Care coordination across our Community Health Center partners is handled by Care Navigators. You're ... Synchronous and asynchronous care models let you practice across both virtual visits and periodic ...

AndHealth

Rheumatologist

Columbus, OH · On-site

$264K - $341K/yr

Our hybrid care model combines virtual care with periodic in-person sessions at Community Health ... Collaborate closely with APPs, Clinical Pharmacists, Care Navigators, and Health Coaches to deliver ...

AndHealth

Dermatologist

Columbus, OH · On-site

Our hybrid care model combines virtual care with periodic in-person sessions at Community Health ... Collaborate closely with APPs, Clinical Pharmacists, Care Navigators, and Health Coaches to deliver ...

AndHealth

Dermatologist

Columbus, OH · On-site

Our hybrid care model combines virtual care with periodic in-person sessions at Community Health ... Collaborate closely with APPs, Clinical Pharmacists, Care Navigators, and Health Coaches to deliver ...

AndHealth

Rheumatologist

Columbus, OH · On-site

$264K - $341K/yr

Our hybrid care model combines virtual care with periodic in-person sessions at Community Health ... Collaborate closely with APPs, Clinical Pharmacists, Care Navigators, and Health Coaches to deliver ...

AndHealth

Dermatologist

Columbus, OH · On-site

Our hybrid care model combines virtual care with periodic in-person sessions at Community Health ... Collaborate closely with APPs, Clinical Pharmacists, Care Navigators, and Health Coaches to deliver ...

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Virtual Navigator information

What is a virtual navigator?

Virtual Navigators are professionals who assist individuals by providing guidance, support, and resources remotely, often through phone calls, video chats, or online platforms. Their primary role is to help clients navigate complex systems, such as healthcare, education, or social services, by answering questions, coordinating services, and connecting them to appropriate resources. Virtual Navigators leverage technology to offer personalized assistance and ensure clients receive the help they need, regardless of location.

How do virtual navigators collaborate with healthcare providers and patients to ensure seamless care coordination?

Virtual Navigators play a crucial role in bridging communication between patients and healthcare providers, often working remotely as part of a multidisciplinary team. They routinely coordinate appointments, provide follow-up information, and help patients understand their care plans, ensuring that no critical steps are missed. Effective Virtual Navigators use digital tools to track patient progress while keeping providers updated about any emerging needs or barriers. This collaborative approach not only streamlines the patient experience but also helps healthcare teams deliver more personalized and effective care.

What are the key skills and qualifications needed to thrive as a virtual navigator, and why are they important?

To thrive as a Virtual Navigator, you need strong problem-solving abilities, customer service experience, and familiarity with remote communication, often supported by a background in healthcare navigation or patient advocacy. Knowledge of telehealth platforms, electronic health records (EHR) systems, and secure messaging tools is typically required. Excellent communication, empathy, and organizational skills help individuals excel in assisting patients and coordinating care remotely. These skills ensure patients receive timely guidance and support, enabling effective navigation of complex healthcare systems from a distance.

What is the difference between Virtual Navigator vs Virtual Assistant?

AspectVirtual NavigatorVirtual Assistant
Required CredentialsBasic tech skills, possibly certifications in navigation or related fieldsAdministrative skills, often with office software proficiency
Work EnvironmentRemote, often in tech or customer service sectorsRemote, administrative or personal support roles
Employer & Industry UsageTech companies, travel agencies, customer supportBusinesses, entrepreneurs, executives
Common Search & ComparisonOften compared for remote support roles involving navigation or guidanceMore general administrative support roles

The main difference is that Virtual Navigators typically focus on guiding users through digital platforms or services, requiring specific tech skills, while Virtual Assistants handle administrative tasks, scheduling, and communication support. Both roles are remote and in the virtual support industry, but they serve different functions based on skills and employer needs.

What are popular job titles related to Virtual Navigator jobs in Ohio?

For Virtual Navigator jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Virtual Navigator jobs in Ohio look for?

The top searched job categories for Virtual Navigator jobs in Ohio are:

What cities in Ohio are hiring for Virtual Navigator jobs?

Cities in Ohio with the most Virtual Navigator job openings:

Virtual Navigator jobs near you
Infographic showing various Virtual Navigator job openings in Ohio as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 44% Physical, 3% Hybrid, and 53% Remote job distribution.

Family Life Navigator

Caring for Kids

Stow, OH • On-site

$48K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Benefits:
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Flexible schedule

Job Summary
A full-time position dedicated to supporting children who have been adopted or impacted by foster care and their adoptive parents or other legal guardian in accessing services, resources, and supports to ensure long-term placement stability.  
Primary Responsibilities
·         Engaging in marketing activities, including reconnecting with families who have previously adopted or taken legal custody of a youth in foster care to inform about the continuum of post-permanency services available. 
·         Collaboration with foster care and WWK staff to facilitate an introduction with families to discuss program options.
·         Implementation of Family Adoption Preparation curriculum. 
·         Completion of Comprehensive Family and Diagnostic Assessments. 
·         Develop service/treatment plans based on the needs of the child and their family. 
·         Provide family bonding activities customized to the age and needs of child(ren). 
·         Provision of services including parent coaching, TBS/CPST, and educational advocacy. 
·         Rotationally on-call by cell phone during non-work hours for consultation and crisis.  
·         Assist with information and referrals for families in need of post-adoption support.  
·         Overseeing social media and/or virtual support groups. 
·         Plan and coordinate events bringing adoptive families and children together for education and support opportunities.  
·         Coordination of services with a team of service providers. 
·         Data collection for program analysis and reporting. 
·         Utilize electronic records system to complete required documentation for compliance and billing, within set time frames.  
·         Attend meetings and trainings as required. 
·         Follow all policies and procedures established by Caring for Kids, Inc. 
·         Other tasks as assigned.
Qualifications:
•         Bachelor’s degree or higher in Social Work or Counseling is preferred.
•         Licensure by the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board is preferred.
•         Personal or professional foster care/adoption experience required.
•         Valid driver’s license, car insurance ($100,000/$300,000), and a clean driving record, as well as a reliable vehicle with valid registration, is required. 
•         Ohio Adoption Assessor. 
Required Knowledge and Skills:
·         Proficiency in clinical diagnosis and understanding of the DSM-V preferred
·         Capable of effective crisis management.
·         Effective verbal and written communication skills.
·         Attention to detail and high level of accuracy. 
·         Flexible schedule including nights and weekends. 
·         Effective time management.
·         Knowledge of community services and resources.
·         Competence in working with clients of various demographic, socioeconomic and cultural backgrounds with sensitivity and understanding.
·         Ability to work effectively as part of a team, as well as independently.
·         Committed to high quality services for children and their families.
·         Flexible and adaptable. 
·         Problem analysis and assessment. 
·         Judgment and problem solving. 
·         Planning and organizing. 
·         Demonstrates initiative. 
·         High stress tolerance. 
·         Proficient with Microsoft Office products and web-based applications.
 
Supervisory Responsibility
None
Salary and Benefits
Commensurate with highest degree achieved and experience.
·         401K after 90 days.
·         Travel cost reimbursement.
·         Paid time off and flexible schedule.
·         Medical, Dental and Vision Insurance. 
·         Positive family like environment.

Flexible work from home options available.