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Patient Financial Navigator Jobs in Ohio (NOW HIRING)

DeCoach Recovery Centre

Financial Navigator

Cincinnati, OH · On-site

$18.25 - $23.75/hr

We offer a range of evidence-based treatments and therapies tailored to each patient's unique needs ... As a Financial Navigator, you will help guide patients and clients through complex financial ...

Signature Health Inc

Patient Navigator

Kirtland, OH · On-site

$18.50 - $25.25/hr

The Patient Navigator is responsible for ensuring patients have support in overcoming barriers that ... to overcome financial and transportation related barriers to care. * Ensure all patient ...

Signature Health

Patient Navigator

Willoughby, OH · On-site

$18.50 - $25.25/hr

The Patient Navigator is responsible for ensuring patients have support in overcoming barriers that ... to overcome financial and transportation related barriers to care. * Ensure all patient ...

Signature Health Inc

Patient Navigator

Kirtland, OH

$18.50 - $25.25/hr

The Patient Navigator is responsible for ensuring patients have support in overcoming barriers that ... to overcome financial and transportation related barriers to care. * Ensure all patient ...

Pinnacle Fertility

Patient Navigator RN

Westerville, OH · On-site

$19.50 - $26.50/hr

Patient Navigator RN Pinnacle Fertility is a leader in physician-centric fertility care, supporting ... Collaborate with financial counselors, embryology, and genetics teams to align on individualized ...

Pinnacle Fertility

Patient Navigator RN

Cincinnati, OH · On-site

$19.25 - $26.25/hr

About the Role The Patient Navigator RN position is an exciting opportunity for compassionate ... Collaborate with financial counselors, embryology, and genetics teams to align on individualized ...

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All JobsPatient Financial Navigator JobsPatient Financial Navigator Jobs in Ohio

Patient Financial Navigator information

See Ohio salary details

$13

$23

$36

How much do patient financial navigator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient financial navigator in Ohio is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.90 per hour, depending on experience, location, and employer.

What is a patient financial navigator?

Patient Financial Navigators are healthcare professionals who assist patients in understanding and managing the financial aspects of their medical care. They help patients estimate costs, explain insurance benefits, identify financial assistance programs, and guide them through billing and payment options. Their goal is to reduce financial stress and ensure that patients can access the care they need without undue hardship. Patient Financial Navigators often work in hospitals, clinics, or cancer centers, collaborating with both patients and healthcare teams.

What are the key skills and qualifications needed to thrive as a patient financial navigator?

To thrive as a Patient Financial Navigator, you need a solid understanding of healthcare billing, insurance processes, and medical terminology, often supported by experience in healthcare finance or a related certification. Familiarity with billing software, electronic health record (EHR) systems, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving skills help you guide patients through complex financial discussions and navigate sensitive situations. These skills ensure patients receive clear guidance on their financial responsibilities, which supports both patient satisfaction and the healthcare organization’s revenue cycle.

How does a patient financial navigator typically interact with patients and clinical staff throughout the patient's care journey?

A Patient Financial Navigator regularly communicates with both patients and clinical staff to ensure a smooth financial experience during care. They guide patients through insurance verification, estimate out-of-pocket costs, and help arrange payment plans if needed. Collaborating closely with clinical teams, they stay updated on treatment plans and scheduling, enabling them to provide accurate financial counseling at each stage. This role requires empathy, clear communication, and the ability to coordinate across departments to address any financial concerns proactively.

What is the difference between Patient Financial Navigator vs Patient Advocate?

AspectPatient Financial NavigatorPatient Advocate
CredentialsOften requires healthcare or social work certificationsMay have social work or healthcare background, but less standardized
Work EnvironmentHospitals, clinics, insurance companiesHospitals, community organizations, legal settings
Employer & IndustryHealthcare providers, insurance companiesHealthcare facilities, nonprofits, legal aid
Primary FocusAssisting patients with financial concerns and insurance navigationSupporting patients' overall well-being, including legal and emotional needs

While both roles support patients, the Patient Financial Navigator primarily focuses on financial and insurance issues, whereas the Patient Advocate offers broader support including legal and emotional assistance. The two roles often collaborate but serve distinct functions within healthcare settings.

What are popular job titles related to Patient Financial Navigator jobs in Ohio?

For Patient Financial Navigator jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Patient Financial Navigator jobs in Ohio look for?

The top searched job categories for Patient Financial Navigator jobs in Ohio are:

Patient Financial Navigator jobs near you
Infographic showing various Patient Financial Navigator job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 19% Part Time, and 9% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $48,171 per year, or $23.2 per hour.

Financial Navigator

DeCoach Recovery Centre

Cincinnati, OH • On-site

$18.25 - $23.75/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 16 days ago

Job description

About Us:

DeCoach Recovery Centre is a local leader in addiction treatment, dedicated to providing comprehensive and compassionate care to individuals struggling with substance use and behavioral health disorders. We offer a range of evidence-based treatments and therapies tailored to each patient's unique needs, with a focus on long-term recovery and wellness.


Position Overview:

We are currently hiring for a Financial Navigator to work out of our Sharonville headquarters.  As a Financial Navigator, you will help guide patients and clients through complex financial challenges, help secure financial assistance, optimize insurance benefits, and establish payment plans to reduce out-of-pocket costs and alleviate financial stress. 

Key Responsibilities
  • Insurance Optimization: Verify client insurance benefits, explain coverage details (deductibles, out-of-pocket maximums), and help resolve claims or authorization issues.
  • Financial Assistance: Screen clients for eligibility and assist with applications for financial aid, foundation grants, prescription co-pay programs, and government safety-net services.
  • Billing Support: Estimate treatment or service costs, set up manageable payment plans, and act as a liaison between the client and billing departments.
  • Resource Referral: Connect clients with external community resources for housing, utilities, and other socioeconomic support systems.


Qualifications:

  • A degree from an accredited school in business, healthcare administration, or social work is preferred but not required.
  • 2-3 years of experience in financial counseling, healthcare billing or insurance verification.
  • Strong working knowledge of Medicare / Medicaid, and commercial insurance plans.  Requires high empathy, clear communication for breaking down complex concepts, and proficiency in medical / financial processes and systems.  


Benefits:

  • Competitive salary based on experience.
  • Medical, Dental, & Vision Heath Insurance
  • Company Paid Life Insurance
  • Affiliated with the STAR program, assist employees in paying off student loans
  • Tuition Reimbursement program
  • Paid Time-Off 
  • 6 paid Holidays off

Join our dedicated team at DeCoach Recovery and contribute to our mission of providing quality addiction treatment services while ensuring financial sustainability through effective revenue cycle management. If you have the required skills and experience, we encourage you to apply and become part of our compassionate and dynamic team.


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