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Patient Navigator Jobs in Ohio (NOW HIRING)

AndHealth

Patient Navigator

Columbus, OH · On-site

$19.25 - $26.25/hr

Patient Navigator Full Time Columbus, OH AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions, with the goal of making world-class ...

AndHealth

Patient Navigator

Columbus, OH · On-site

$19.25 - $26.25/hr

Patient Navigator Full Time Columbus, OH AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions, with the goal of making world-class ...

AndHealth

Patient Navigator

Columbus, OH · On-site

$18.75 - $25.50/hr

Patient Navigator Full Time Columbus, OH AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions, with the goal of making world-class ...

Healogics

Patient Navigator

Cincinnati, OH · On-site

$17.81 - $21.90/hr

The Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the ...

Healogics

Patient Navigator

Cincinnati, OH · On-site

$17.81 - $21.90/hr

The Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the ...

Healogics

Patient Navigator

Westlake, OH · On-site

$17.81 - $21.90/hr

The Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the ...

Healogics

Patient Navigator

Maria Stein, OH · On-site

$17.81 - $21.90/hr

The Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the ...

Healogics

Patient Navigator

Westlake, OH · On-site

$17.81 - $21.90/hr

The Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the ...

Healogics

Patient Navigator

Cincinnati, OH · On-site

$17.81 - $21.90/hr

The Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the ...

Axess Family Services, Inc.

Patient Navigator

Kent, OH

$18.25 - $24.75/hr

API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes. DUTIES & RESPONSIBILITIES: Provide exemplary customer ...

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All JobsPatient Navigator JobsPatient Navigator Jobs in Ohio

Patient Navigator information

See Ohio salary details

$13

$23

$36

How much do patient navigator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for patient navigator in Ohio is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.90 per hour, depending on experience, location, and employer.

What is a patient navigator?

Patient Navigators are professionals who guide patients through the healthcare system, helping them overcome barriers to care and access the services they need. They provide support by coordinating appointments, assisting with insurance issues, and connecting patients with community resources. Patient Navigators often work with individuals facing complex medical diagnoses or those who may have difficulty understanding healthcare processes. Their goal is to improve outcomes by ensuring patients receive timely and appropriate care while reducing stress and confusion.

What does a patient navigator do?

As a patient navigator, sometimes referred to as a patient advocate, your responsibilities are to help coordinate a patient’s experience in the healthcare system. You plan care goals for patients, support and educate them about treatment options, help them understand referrals, assist with admissions and discharge paperwork, and advocate for them to ensure they receive the highest quality care. Patient navigators work for community health organizations, hospitals, and insurance providers. Some are full-time employees, while others are volunteers or freelancers.

What are the key skills and qualifications needed to thrive as a patient navigator, and why are they important?

To thrive as a Patient Navigator, you need a solid understanding of healthcare systems, patient advocacy, and care coordination, often supported by a degree in health sciences or social work. Familiarity with electronic health records (EHR), case management software, and basic medical terminology is typically required. Excellent communication, cultural competency, and problem-solving skills help Patient Navigators build trust and effectively guide patients through complex healthcare processes. These skills are crucial for ensuring patients receive timely care, reducing barriers, and improving overall health outcomes.

How does a patient navigator typically collaborate with healthcare teams to support patient care?

Patient Navigators work closely with multidisciplinary healthcare teams, including physicians, nurses, social workers, and administrative staff, to ensure patients receive coordinated and comprehensive care. They act as a bridge between patients and providers, helping to clarify medical information, schedule appointments, and address barriers to care such as transportation or insurance issues. Regular communication and teamwork are essential, as Patient Navigators often attend care plan meetings and relay critical updates to both patients and healthcare professionals. This collaborative environment helps improve patient outcomes and overall satisfaction with the healthcare experience.

What is the difference between Patient Navigator vs Medical Assistant?

AspectPatient NavigatorMedical Assistant
CredentialsCertifications often include Certified Patient Navigator (CPN) or similarCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentHospitals, clinics, community health programsDoctor's offices, clinics, outpatient facilities
Employer & IndustryHealthcare providers, hospitals, community organizationsMedical practices, outpatient clinics, hospitals
Primary RoleAssist patients in navigating healthcare systems, providing education and supportPerform clinical and administrative tasks, assist with patient care

While both roles work within healthcare settings, Patient Navigators focus on guiding patients through healthcare processes and resources, whereas Medical Assistants handle clinical tasks and administrative support. Understanding these differences helps in choosing the right career path or job search focus.

What qualifications do you need to be a patient navigator?

To become a patient navigator, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary education or certifications in healthcare or social services. Strong communication, organizational skills, and knowledge of healthcare systems are essential, and some positions may require experience in medical settings or related fields.
More about Patient Navigator jobs

What are the most commonly searched types of Patient Navigator jobs in Ohio?

The most popular types of Patient Navigator jobs in Ohio are:

What are popular job titles related to Patient Navigator jobs in Ohio?

For Patient Navigator jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Patient Navigator jobs in Ohio look for?

The top searched job categories for Patient Navigator jobs in Ohio are:

What cities in Ohio are hiring for Patient Navigator jobs?

Cities in Ohio with the most Patient Navigator job openings:

What are popular job titles related to Patient Navigator jobs in OH?

For Patient Navigator jobs in OH, the most frequently searched job titles are:

Patient Navigator jobs near you
Infographic showing various Patient Navigator job openings in Ohio as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 98% In-person, and 2% Hybrid job distribution, with an average salary of $48,171 per year, or $23.2 per hour.

Patient Navigator

Heart of Ohio Family Health

Columbus, OH • On-site

$20/hr

Full-time

Re-posted 21 days ago

Job description

Summary: The Patient Navigator will work to engage patients in taking care of their health with an emphasis on Medicaid patients. The Patient Navigator will call patients who miss medical visits or are otherwise not receiving needed medical services. The Patient Navigator should display customer service skills to assist with retaining patents in our practice.
Reports to: Quality Manager
Manages: No
Dress Requirement: Business Casual or Scrubs
Work Schedule:
Monday through Friday during standard business hours
Times are subject to change due to business necessity
Non-Exempt
Key Responsibilities:
  • Complete outreach calls to patients who miss their medical visits to get them scheduled for care. Schedule patient visits
  • Complete outreach calls to patients due for medical care such as wellness visits, routine medical care based on the patient's chronic medical conditions, and more. Depending on organization priorities, may be asked to call patients who are due to pick up medications from our retail pharmacy or contact patients who had an internal referral ordered but not scheduled. Schedule patient visits
  • May use UnityPHM platform to text patients who are difficult to reach
  • When patients express a poor experience as the reason for not continuing to receive medical care, the Patient Navigator will use customer service skills to attempt to retain the patient in our practice and share patient concerns with the compliance department.
  • When patients express social difficulties like transportation issues or running out of insurance, the Patient Navigator will assist in educating the patient, connecting them to insurance application, or connecting the patient to a CHW
  • Work collaboratively and effectively within a team
  • Establish positive, supportive relationships with patients
  • Motivate patients to be actively engaged in their health
  • Effectively work with people (staff, clients, doctors, agencies, etc) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Equipment Operated:
Telephone
Computer
Printer
Fax machine
Copier
Scanner
Other office equipment as assigned
Facility Environment:
Heart of Ohio Family Health operates in multiple locations, in Columbus, OH. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are ADA compliant.
The office area is:
  • kept at a normal working temperature
  • sanitized daily
  • maintains standard office environment furniture with adjustable chairs

Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position:
  • Mobility = ability to easily move without assistance
  • Bending = occasional bending from the waist and knees
  • Reaching = occasional reaching no higher than normal arm stretch
  • Lifting/Carry = ability to lift and carry a normal stack of documents or laptop
  • Pushing/Pulling = ability to push or pull a normal office environment
  • Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly
  • Hearing = ability to accurately hear and react to the normal tone of a person's voice
  • Visual = ability to safely and accurately see and react to factors and objects in a normal setting
  • Speaking = ability to pronounce words clearly to be understood by another individual

Requirements:
  • Education or Experience: One-year experience in medical field or customer service role strongly preferred AND/OR education as community health worker, medical assistant, public health, social services, or similar background preferred
  • Background check and fingerprinting
  • Multilingual candidates (especially those speaking languages most prevalent in Heart of Ohio Family Health facilities: Spanish/Somali/Nepali/Haitian Creole) are encouraged to apply.

Apply