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Referral Navigator Jobs (NOW HIRING)

Marin Community Clinics

Referral Navigator

Novato, CA · On-site

$25.03 - $29.38/hr

The Referral Navigator is responsible for coordinating appointments for urgent cases, and advocate on behalf of patients when needed. The Referral Navigator seeks guidance from dentist and medical ...

Marin Community Clinics

Referral Navigator

Novato, CA · On-site

$25.03 - $29.38/hr

The Referral Navigator is responsible for coordinating appointments for urgent cases, and advocate on behalf of patients when needed. The Referral Navigator seeks guidance from dentist and medical ...

Carolina Caring

Referral Navigator

Newton, NC · On-site

$17.50 - $23.75/hr

Carolina Caring is seeking a Referral Navigator to join our compassionate, mission-driven team! In this rewarding role, you'll serve as a vital connection between patients, families, referral ...

Marin Community Clinics

Referral Navigator

Novato, CA · On-site

$25.03 - $29.38/hr

The Referral Navigator is responsible for coordinating appointments for urgent cases, and advocate on behalf of patients when needed. The Referral Navigator seeks guidance from dentist and medical ...

C3 Wellbeing

Referral Navigator / Case Manager

Warwick, RI · On-site

$21 - $27/hr

Description The Referral Navigator / Case Manager is responsible for connecting students and families engaged in C3 Wellbeing's Student Assistance Program (SAP) with appropriate behavioral health ...

Coastline EAP

Referral Navigator / Case Manager

Warwick, RI · On-site +1

$57K - $65K/yr

Job Type Full-time Description The Referral Navigator / Case Manager is responsible for connecting students and families engaged in C3 Wellbeing's Student Assistance Program (SAP) with appropriate ...

Marin Community Clinics

Referral Specialist

Novato, CA · On-site

$25.80 - $30.28/hr

The Referral Specialist works closely with the Referral Navigators, the Specialists and Medical Scribes and seeks guidance from nurses and providers as needed for clinical resources. This position ...

MaineGeneral Health

Referrals Navigator

Waterville, ME · On-site

$20.16 - $35.28/hr

Process referral authorizations and pre-certifications with precision and efficiency * Collaborate with clinical/administrative staff, patients, and payers to initiate authorization requests

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How much do referral navigator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for referral navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What is a referral navigator?

Referral Navigators are professionals who help individuals access social services, healthcare, or community resources by connecting them to the appropriate organizations or programs. They assess clients' needs, provide information about available services, and assist with the application or referral process. Referral Navigators often work in healthcare, social work, or nonprofit settings to ensure that people receive the support they need.

What skills and qualifications are needed to thrive as a referral navigator?

To thrive as a Referral Navigator, you need a background in healthcare or social services, strong organizational skills, and familiarity with patient referral processes. Experience with case management software, electronic health records (EHRs), and sometimes certifications in care coordination or patient navigation are often required. Excellent communication, empathy, and problem-solving abilities enable effective support for clients and collaboration with providers. These skills ensure timely, accurate referrals and help clients access the resources they need for improved health outcomes.

What are common challenges referral navigators face when coordinating care between providers and clients?

Referral Navigators often encounter challenges such as coordinating communication across multiple healthcare providers, ensuring timely follow-up for clients, and managing complex caseloads with diverse needs. Navigators must be proficient at tracking referrals, addressing barriers to care (like transportation or insurance issues), and advocating for clients in various systems. Strong organizational skills and a collaborative approach are essential for overcoming these challenges and ensuring clients receive the support they need.

What is the difference between Referral Navigator vs Case Manager?

AspectReferral NavigatorCase Manager
CredentialsTypically requires certifications like Certified Referral Specialist or related trainingOften requires social work, counseling, or healthcare-related degrees and licenses
Work EnvironmentPrimarily in healthcare, community organizations, or social service agenciesIn healthcare facilities, social service agencies, or community programs
Employer & IndustryHealthcare providers, social service agencies, non-profits
Search & Comparison IntentPeople comparing roles focused on connecting clients to resources

The main difference between a Referral Navigator and a Case Manager lies in their scope and responsibilities. Referral Navigators primarily focus on guiding clients to appropriate resources and services, often with specialized training in referrals. Case Managers have a broader role, managing comprehensive client care plans, coordinating services, and often requiring advanced degrees or licenses. Both roles are vital in healthcare and social services, but they differ in scope, credentials, and daily tasks.

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What states have the most Referral Navigator jobs?

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What are popular job titles related to Referral Navigator jobs?

For Referral Navigator jobs, the most frequently searched job titles are:

Referral Navigator jobs near you
Infographic showing various Referral Navigator job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 66% Full Time, 16% Part Time, and 16% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.

Referral Navigator

Lynn, MA • On-site

Lynn Community Health Center
See more jobs at Lynn Community Health Centerexternal

Full-time

Posted 21 days ago

Lynn Community Health Center rating

8.6

Company rating: 8.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description


Referral Navigator


SUMMARY: The Referral Navigator works closely with patients, families, and the care team to ensure timely access to specialty and diagnostic imaging referrals.

QUALIFICATIONS:

  • High school diploma or equivalent and have strong organizational skills with demonstrated proficiency in computer applications (Microsoft Office). 
  • Epic Ambulatory experience is a plus.
  • Graduate of a medical secretary program preferred.
  • Excellent communication skills (written and oral) professional demeanor, good problem solving skills, organized and detail-oriented.
  • Understanding of Medicare, Medicaid and managed health care plans are necessary qualifications for this position. 
  • English / Spanish bilingual ability is preferred.

EXPERIENCE:

  • Previous experience working in a medical office, clinic or hospital with demonstrated attention to detail, preferred.
  • Equivalent experience in the field of social services a plus

DUTIES AND RESPONSIBILITIES:

  • Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety.
  • Ensure complete and accurate registration, including patient demographic and current insurance information.
  • Assemble information concerning patient's clinical background and referral needs.
  • Per referral guidelines, provide appropriate clinical information to specialist.
  • Contact review organizations and insurance companies to ensure prior approval requirements are met.
  • Present necessary medical information such as history, diagnosis and prognosis. 
  • Review details and expectations about the referral with patients.

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