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Referral Navigator Jobs (NOW HIRING)

UnitedHealth Group

Referral Navigator

Las Vegas, NV

$17.98 - $32.12/hr

The Referral Navigator is responsible for processing referrals from Primary Care Providers (both internal and external/network) for the purposes of obtaining specialist care by our internal / network ...

UnitedHealth Group

Referral Navigator

Las Vegas, NV · On-site

$17.98 - $32.12/hr

The Referral Navigator is responsible for processing referrals from Primary Care Providers (both internal and external/network) for the purposes of obtaining specialist care by our internal / network ...

Optum

Referral Navigator

Las Vegas, NV · On-site

$17.98 - $32.12/hr

The Referral Navigator is responsible for processing referrals from Primary Care Providers (both internal and external/network) for the purposes of obtaining specialist care by our internal / network ...

Rising Ground, Inc.

Service Referral Navigator

Brooklyn, NY · On-site

$21.50 - $28.25/hr

About the Role The full-time Service Referral Navigator serves as expert in identifying Brooklyn based resources for families supported through the CSP program. The navigator works collaboratively ...

Marin Community Clinics

Referral Specialist

Novato, CA · On-site

$25.80 - $30.28/hr

The Referral Specialist works closely with the Referral Navigators, the Specialists and Medical Scribes and seeks guidance from nurses and providers as needed for clinical resources. This position ...

Marin Community Clinics

Referral Specialist

Novato, CA · On-site

$25.80/hr

The Referral Specialist works closely with the Referral Navigators, the Specialists and Medical Scribes and seeks guidance from nurses and providers as needed for clinical resources. This position ...

Marin Community Clinics

Referral Specialist

Novato, CA

$25.80 - $30.28/hr

The Referral Specialist works closely with the Referral Navigators, the Specialists and Medical Scribes and seeks guidance from nurses and providers as needed for clinical resources. This position ...

Marin Community Clinics

Referral Specialist

Novato, CA · On-site

$25.80 - $30.28/hr

The Referral Specialist works closely with the Referral Navigators, the Specialists and Medical Scribes and seeks guidance from nurses and providers as needed for clinical resources. This position ...

The Fedcap Group

TEMP Navigator

Washington, DC · On-site

$24.05/hr

Serving as the primary point of contact for a caseload of families referred from the Family Re-Housing Stabilization Program (FRSP), Navigators go beyond traditional case management to provide ...

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Referral Navigator information

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$13

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How much do referral navigator jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for referral navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What are Referral Navigators?

Referral Navigators are professionals who help individuals access social services, healthcare, or community resources by connecting them to the appropriate organizations or programs. They assess clients' needs, provide information about available services, and assist with the application or referral process. Referral Navigators often work in healthcare, social work, or nonprofit settings to ensure that people receive the support they need.

What are some common challenges Referral Navigators face when coordinating care between providers and clients?

Referral Navigators often encounter challenges such as coordinating communication across multiple healthcare providers, ensuring timely follow-up for clients, and managing complex caseloads with diverse needs. Navigators must be proficient at tracking referrals, addressing barriers to care (like transportation or insurance issues), and advocating for clients in various systems. Strong organizational skills and a collaborative approach are essential for overcoming these challenges and ensuring clients receive the support they need.

What are the key skills and qualifications needed to thrive as a Referral Navigator, and why are they important?

To thrive as a Referral Navigator, you need a background in healthcare or social services, strong organizational skills, and familiarity with patient referral processes. Experience with case management software, electronic health records (EHRs), and sometimes certifications in care coordination or patient navigation are often required. Excellent communication, empathy, and problem-solving abilities enable effective support for clients and collaboration with providers. These skills ensure timely, accurate referrals and help clients access the resources they need for improved health outcomes.

What is the difference between Referral Navigator vs Case Manager?

AspectReferral NavigatorCase Manager
CredentialsTypically requires certifications like Certified Referral Specialist or related trainingOften requires social work, counseling, or healthcare-related degrees and licenses
Work EnvironmentPrimarily in healthcare, community organizations, or social service agenciesIn healthcare facilities, social service agencies, or community programs
Employer & IndustryHealthcare providers, social service agencies, non-profits
Search & Comparison IntentPeople comparing roles focused on connecting clients to resources

The main difference between a Referral Navigator and a Case Manager lies in their scope and responsibilities. Referral Navigators primarily focus on guiding clients to appropriate resources and services, often with specialized training in referrals. Case Managers have a broader role, managing comprehensive client care plans, coordinating services, and often requiring advanced degrees or licenses. Both roles are vital in healthcare and social services, but they differ in scope, credentials, and daily tasks.

More about Referral Navigator jobs
What cities are hiring for Referral Navigator jobs? Cities with the most Referral Navigator job openings:
What states have the most Referral Navigator jobs? States with the most job openings for Referral Navigator jobs include:
What job categories do people searching Referral Navigator jobs look for? The top searched job categories for Referral Navigator jobs are:
Referral Navigator jobs near you
Infographic showing various Referral Navigator job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,665 per year, or $22.9 per hour.

Adult - Referral Navigator (Bilingual)

Asian American Health Coalition

Houston, TX • On-site

$14.50 - $17/hr

Full-time

Posted yesterday

Job description

Description:

POSITION TITLE: Adult Referral Navigator

LOCATION: HOPE Clinic

REPORTS TO: Adult Referral Navigator Team Lead

EDUCATION: High School Diploma or GED; Associate degree preferred

WORK EXPERIENCE: 2 years or more in healthcare preferred

SALARY RANGE: $14.50-$17.00/Hour

FLSA STATUS: Hourly – Non-Exempt

POSITION TYPE: Full-Time

LANGUAGES: Bilingual in English and another language;


HOPE Clinic is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including but not limited to disability, race, creed, color, age, sex, religion, political or other opinion, national or social origin, etc.


JOB SUMMARY:

Working with medical and clinical providers, the Referral Navigator will coordinate patient referrals to patients of Asian American Health Coalition (AAHC) DBA HOPE Clinic with outside providers and insurance companies. Works hand-in-hand with patients, peer referral specialists and clinical staff to provide quality referral experience to outside providers.


MAJOR DUTIES & RESPONSIBILITIES:

  • Provide referral details and appointment arrangements to patients needing specialist or external medical visits;
  • Organize follow-up activities for patients to assure that patient visits with specialists are complete and referral notes are obtained from external providers;
  • Stay up to date with external referral sources and provides appropriate referral options for patients based on services needed;
  • Schedule appropriate outgoing appointments and referrals as per request of providers.
  • Follow-up on patient appointments, results, and concerns;
  • Initiate pre-authorization or pre-certification for procedures and operations;
  • Verify patient insurance and information is acceptable by partnering institutions;
  • Service and respond to customer and patient questions, issues and/or concerns;
  • Securely and accurately document all patient information;
  • Submit Agency forms and documentation in a timely manner. (Improvement activities, response to memorandums, travel reconciliation, supply requests, leave requests, monthly in-service);
  • Positively contribute to staff morale and corporate culture;
  • Ensure that work assignments and information gathered from day to day work is not shared with anyone and protects all patient and agency information. Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality;
  • Ensure that all patients receive the best possible care;
  • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;
  • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision and Values.
Requirements:

QUALIFICATION REQUIREMENTS:

  • Minimum of one year experience in coordinating referrals to outside providers or relevant experience with an insurance company
  • Insurance and medical experience preferred
  • Microsoft Office
  • Must be able to utilize the Internet
  • Strong written and oral communication skills
  • Strong customer service skills
  • Must be detailed oriented and able to handle multi-tasks
  • Office equipment (e.g., computer, copier)
  • Detail oriented
  • Able to handle multiple tasks, complexity, and diversity of patients


EDUCATION and/or EXPERIENCE:

High School diploma or GED is required; Associates Degree is preferred. Experience in the medical field and referral/health insurance is preferred.


OTHER SKILLS and ABILITIES:

  • Fluently bilingual in another language served by HOPE Clinic as well as English is required.
  • Above average skills in language ability as well as public speaking and writing.
  • Must have good transportation and a valid Texas Driver’s license.