Housing Navigator
$21 - $23/hr
In addition to community partners, the navigator also receives referrals from United Way of the Midlands' 211 team, strengthening coordination and connection across services. This position is part of ...
Housing Navigator
$21 - $23/hr
In addition to community partners, the navigator also receives referrals from United Way of the Midlands' 211 team, strengthening coordination and connection across services. This position is part of ...
Housing Navigator
Omaha, NE · On-site
$21 - $23/hr
In addition to community partners, the navigator also receives referrals from United Way of the Midlands' 211 team, strengthening coordination and connection across services. This position is part of ...
Housing Navigator
Omaha, NE · On-site
$21 - $23/hr
In addition to community partners, the navigator also receives referrals from United Way of the Midlands' 211 team, strengthening coordination and connection across services. This position is part of ...
TEMP Navigator
Washington, DC · On-site
$24.05/hr
Serving as the primary point of contact for a caseload of families referred from the Family Re-Housing Stabilization Program (FRSP), Navigators go beyond traditional case management to provide ...
TEMP Navigator
Washington, DC · On-site
$24.05/hr
Serving as the primary point of contact for a caseload of families referred from the Family Re-Housing Stabilization Program (FRSP), Navigators go beyond traditional case management to provide ...
TEMP Navigator
Washington, DC · On-site
$24.05/hr
Serving as the primary point of contact for a caseload of families referred from the Family Re-Housing Stabilization Program (FRSP), Navigators go beyond traditional case management to provide ...
TEMP Navigator
Washington, DC · On-site
$24.05/hr
Serving as the primary point of contact for a caseload of families referred from the Family Re-Housing Stabilization Program (FRSP), Navigators go beyond traditional case management to provide ...
Referral Nurse Navigator (RNN)
Las Vegas, NV · On-site +1
$33 - $36/hr
The RNN (Referral Nurse Navigator) is the primary liaison between AristaMD clients and our network of specialists, routing referrals, requests, and consultations, ensuring all of the above are routed ...
Referral Nurse Navigator (RNN)
Las Vegas, NV · On-site +1
$33 - $36/hr
The RNN (Referral Nurse Navigator) is the primary liaison between AristaMD clients and our network of specialists, routing referrals, requests, and consultations, ensuring all of the above are routed ...
TEMP Navigator
Washington, DC · On-site
$24.05/hr
Serving as the primary point of contact for a caseload of families referred from the Family Re-Housing Stabilization Program (FRSP), Navigators go beyond traditional case management to provide ...
TEMP Navigator
Washington, DC · On-site
$24.05/hr
Serving as the primary point of contact for a caseload of families referred from the Family Re-Housing Stabilization Program (FRSP), Navigators go beyond traditional case management to provide ...
COMMUNITY NAVIGATOR
$20.75 - $27.50/hr
This position is also responsible for stabilizing participants with essential needs and referring ... The Community Navigator establishes and maintains a network of community-based service providers ...
COMMUNITY NAVIGATOR
$20.75 - $27.50/hr
This position is also responsible for stabilizing participants with essential needs and referring ... The Community Navigator establishes and maintains a network of community-based service providers ...
COMMUNITY NAVIGATOR
Fresno, CA · On-site
$27.81/hr
This position is also responsible for stabilizing participants with essential needs and referring ... The Community Navigator establishes and maintains a network of community-based service providers ...
COMMUNITY NAVIGATOR
Fresno, CA · On-site
$27.81/hr
This position is also responsible for stabilizing participants with essential needs and referring ... The Community Navigator establishes and maintains a network of community-based service providers ...
The RNN (Referral Nurse Navigator) is the primary liaison between AristaMD clients and our network of specialists, routing referrals, requests, and consultations, ensuring all of the above are routed ...
Quick apply
The RNN (Referral Nurse Navigator) is the primary liaison between AristaMD clients and our network of specialists, routing referrals, requests, and consultations, ensuring all of the above are routed ...
Housing Navigator
$22 - $23.08/hr
Housing Navigator The position of Housing Navigator reports directly to an assigned Program ... VETS programs for client referrals and intake, sharing resources, collaborating outreach efforts ...
Housing Navigator
$22 - $23.08/hr
Housing Navigator The position of Housing Navigator reports directly to an assigned Program ... VETS programs for client referrals and intake, sharing resources, collaborating outreach efforts ...
Housing Navigator
Waianae, HI · On-site
$22 - $23.08/hr
Housing Navigator The position of Housing Navigator reports directly to an assigned Program ... VETS programs for client referrals and intake, sharing resources, collaborating outreach efforts ...
Housing Navigator
Waianae, HI · On-site
$22 - $23.08/hr
Housing Navigator The position of Housing Navigator reports directly to an assigned Program ... VETS programs for client referrals and intake, sharing resources, collaborating outreach efforts ...
TEMP Navigator
Washington, DC · On-site
$24.05/hr
Serving as the primary point of contact for a caseload of families referred from the Family Re-Housing Stabilization Program (FRSP), Navigators go beyond traditional case management to provide ...
TEMP Navigator
Washington, DC · On-site
$24.05/hr
Serving as the primary point of contact for a caseload of families referred from the Family Re-Housing Stabilization Program (FRSP), Navigators go beyond traditional case management to provide ...
TEMP Navigator
Washington, DC · On-site
$24.05/hr
Serving as the primary point of contact for a caseload of families referred from the Family Re-Housing Stabilization Program (FRSP), Navigators go beyond traditional case management to provide ...
TEMP Navigator
Washington, DC · On-site
$24.05/hr
Serving as the primary point of contact for a caseload of families referred from the Family Re-Housing Stabilization Program (FRSP), Navigators go beyond traditional case management to provide ...
Housing Navigator
CA · On-site
$23.08 - $28.85/hr
Housing Navigator The position of Housing Navigator reports directly to an assigned Program ... VETS programs for client referrals and intake, sharing resources, collaborating outreach efforts ...
Housing Navigator
CA · On-site
$23.08 - $28.85/hr
Housing Navigator The position of Housing Navigator reports directly to an assigned Program ... VETS programs for client referrals and intake, sharing resources, collaborating outreach efforts ...
Housing Navigator
$23.08 - $28.85/hr
Housing Navigator The position of Housing Navigator reports directly to an assigned Program ... VETS programs for client referrals and intake, sharing resources, collaborating outreach efforts ...
Housing Navigator
$23.08 - $28.85/hr
Housing Navigator The position of Housing Navigator reports directly to an assigned Program ... VETS programs for client referrals and intake, sharing resources, collaborating outreach efforts ...
COMMUNITY NAVIGATOR
$27.81/hr
This position is also responsible for stabilizing participants with essential needs and referring ... The Community Navigator establishes and maintains a network of community-based service providers ...
Quick apply
COMMUNITY NAVIGATOR
$27.81/hr
This position is also responsible for stabilizing participants with essential needs and referring ... The Community Navigator establishes and maintains a network of community-based service providers ...
COMMUNITY NAVIGATOR
Fresno, CA · On-site
$27.81/hr
This position is also responsible for stabilizing participants with essential needs and referring ... The Community Navigator establishes and maintains a network of community-based service providers ...
COMMUNITY NAVIGATOR
Fresno, CA · On-site
$27.81/hr
This position is also responsible for stabilizing participants with essential needs and referring ... The Community Navigator establishes and maintains a network of community-based service providers ...
TEMP Navigator
$24.05/hr
Serving as the primary point of contact for a caseload of families referred from the Family Re-Housing Stabilization Program (FRSP), Navigators go beyond traditional case management to provide ...
TEMP Navigator
$24.05/hr
Serving as the primary point of contact for a caseload of families referred from the Family Re-Housing Stabilization Program (FRSP), Navigators go beyond traditional case management to provide ...
TEMP Navigator
Washington, DC · On-site
$24.05/hr
Serving as the primary point of contact for a caseload of families referred from the Family Re-Housing Stabilization Program (FRSP), Navigators go beyond traditional case management to provide ...
TEMP Navigator
Washington, DC · On-site
$24.05/hr
Serving as the primary point of contact for a caseload of families referred from the Family Re-Housing Stabilization Program (FRSP), Navigators go beyond traditional case management to provide ...
TEMP Navigator
$24.05/hr
Serving as the primary point of contact for a caseload of families referred from the Family Re-Housing Stabilization Program (FRSP), Navigators go beyond traditional case management to provide ...
TEMP Navigator
$24.05/hr
Serving as the primary point of contact for a caseload of families referred from the Family Re-Housing Stabilization Program (FRSP), Navigators go beyond traditional case management to provide ...
Referral Navigator information
See salary details
$13.70 - $15.54
3% of jobs
$15.54 - $17.37
7% of jobs
$18.95 is the 25th percentile. Wages below this are outliers.
$17.37 - $19.21
17% of jobs
$19.21 - $21.04
20% of jobs
The median wage is $21.31 / hr.
$21.04 - $22.88
18% of jobs
$24.30 is the 75th percentile. Wages above this are outliers.
$22.88 - $24.72
13% of jobs
$24.72 - $26.55
8% of jobs
$26.55 - $28.39
5% of jobs
$28.39 - $30.22
4% of jobs
$30.22 - $32.06
2% of jobs
$32.06 - $33.89
2% of jobs
$13
$22
$33
How much do referral navigator jobs pay per hour?
As of Jun 10, 2026, the average hourly pay for referral navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.
What are Referral Navigators?
Referral Navigators are professionals who help individuals access social services, healthcare, or community resources by connecting them to the appropriate organizations or programs. They assess clients' needs, provide information about available services, and assist with the application or referral process. Referral Navigators often work in healthcare, social work, or nonprofit settings to ensure that people receive the support they need.
What are some common challenges Referral Navigators face when coordinating care between providers and clients?
Referral Navigators often encounter challenges such as coordinating communication across multiple healthcare providers, ensuring timely follow-up for clients, and managing complex caseloads with diverse needs. Navigators must be proficient at tracking referrals, addressing barriers to care (like transportation or insurance issues), and advocating for clients in various systems. Strong organizational skills and a collaborative approach are essential for overcoming these challenges and ensuring clients receive the support they need.
What are the key skills and qualifications needed to thrive as a Referral Navigator, and why are they important?
To thrive as a Referral Navigator, you need a background in healthcare or social services, strong organizational skills, and familiarity with patient referral processes. Experience with case management software, electronic health records (EHRs), and sometimes certifications in care coordination or patient navigation are often required. Excellent communication, empathy, and problem-solving abilities enable effective support for clients and collaboration with providers. These skills ensure timely, accurate referrals and help clients access the resources they need for improved health outcomes.
What is the difference between Referral Navigator vs Case Manager?
| Aspect | Referral Navigator | Case Manager |
|---|---|---|
| Credentials | Typically requires certifications like Certified Referral Specialist or related training | Often requires social work, counseling, or healthcare-related degrees and licenses |
| Work Environment | Primarily in healthcare, community organizations, or social service agencies | In healthcare facilities, social service agencies, or community programs |
| Employer & Industry | Healthcare providers, social service agencies, non-profits | |
| Search & Comparison Intent | People comparing roles focused on connecting clients to resources |
The main difference between a Referral Navigator and a Case Manager lies in their scope and responsibilities. Referral Navigators primarily focus on guiding clients to appropriate resources and services, often with specialized training in referrals. Case Managers have a broader role, managing comprehensive client care plans, coordinating services, and often requiring advanced degrees or licenses. Both roles are vital in healthcare and social services, but they differ in scope, credentials, and daily tasks.
More about Referral Navigator jobs
What cities are hiring for Referral Navigator jobs? Cities with the most Referral Navigator job openings:
What states have the most Referral Navigator jobs? States with the most job openings for Referral Navigator jobs include:
What job categories do people searching Referral Navigator jobs look for? The top searched job categories for Referral Navigator jobs are:
$21 - $23/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 3 days ago
Job description
Organization: United Way of the Midlands
Job Title: Housing Navigator
Department: Programs
FLSA Status: Full-time, Non-Exempt
Location: Omaha, NE (on-site)
About United Way of the Midlands:
Since 1923, United Way of the Midlands (UWM) has served the Omaha-Council Bluffs metro by bringing together the business, government and not-for-profit sectors and raising money to support our community’s most impactful health and human service programs. UWM’s funded programs and direct services – including JAG Nebraska, 211 and the Weatherization Assistance Program – focus on four key areas to improve health and well-being for all, build financial stability and strength, help young people realize their full potential and address urgent needs today to advance a better tomorrow. At United Way, we are committed to fostering integrity, inclusion, and responsibility across our work where all employees feel valued, respected, and empowered to bring their unique perspectives and experiences to the table.
UWM’s Mission:
United Way of the Midlands UNITES our community’s CARING SPIRIT to build a STRONGER tomorrow.
Guiding Principles:
At United Way of the Midlands, we…
- Build TRUST in everything we do.
- Extend GRACE by thinking beyond ourselves.
- Show GRIT by bringing it everyday.
- Be OPEN to embracing others’ differences.
- Actively ENGAGE by listening and sharing.
- Live CURIOUSLY to learn constantly.
Housing Navigator Summary:
The Housing Navigator supports individuals and families in accessing and maintaining stable housing by connecting them to community resources, financial assistance, and supportive services. This role serves as a liaison between clients, landlords, and service providers, helping individuals navigate housing systems, overcome barriers, and achieve long-term stability. In addition to community partners, the navigator also receives referrals from United Way of the Midlands’ 211 team, strengthening coordination and connection across services.
This position is part of the Community Programs team, with day-to-day guidance and support provided by the Director, Community Programs. At the same time, the role is closely connected to the broader Community Investments strategy, with financial oversight, reporting, program alignment, and governance shaped through the leadership of the Community Investments team. This includes collaboration on funder relationships, reporting and ensuring resources are directed where they can make the greatest impact.
The Housing Navigator provides hands-on case management-style support, including conducting needs assessments, facilitating referrals, coordinating with housing partners, and ensuring follow-through. This includes supporting the Family Flex Fund by determining eligibility, processing referrals, tracking outcomes, and ensuring effective service delivery. Through advocacy, relationship-building, and data-informed practices, the Housing Navigator helps improve access to housing resources and promotes positive outcomes for the community.
Responsibilities:
The Housing Navigator supports individuals and families in accessing and maintaining stable housing by connecting them to community resources, financial assistance, and supportive services. This role serves as a liaison between clients, landlords, and service providers, helping individuals navigate housing systems, overcome barriers, and achieve long-term stability. In addition to community partners, the navigator also receives referrals from United Way of the Midlands’ 211 team, strengthening coordination and connection across services.
This position is part of the Community Programs team, with day-to-day guidance and support provided by the Director, Community Programs. At the same time, the role is closely connected to the broader Community Investments strategy, with financial oversight, reporting, program alignment, and governance shaped through the leadership of the Community Investments team. This includes collaboration on funder relationships, reporting and ensuring resources are directed where they can make the greatest impact.
The Housing Navigator provides hands-on case management-style support, including conducting needs assessments, facilitating referrals, coordinating with housing partners, and ensuring follow-through. This includes supporting the Family Flex Fund by determining eligibility, processing referrals, tracking outcomes, and ensuring effective service delivery. Through advocacy, relationship-building, and data-informed practices, the Housing Navigator helps improve access to housing resources and promotes positive outcomes for the community.
Responsibilities:
- Client Support amp; Navigation
- Conducts comprehensive assessments to understand clients’ housing needs, barriers, and goals.
- Connects individuals and families to appropriate housing resources, including rental assistance, shelter, and supportive services.
- Provides personalized guidance navigating systems such as housing, healthcare, employment, and financial assistance.
- Maintains ongoing communication and follow-up to ensure clients successfully access services and progress toward stability.
- Offers advocacy and support to help clients overcome barriers to housing and services.
- Provides trauma-informed, culturally responsive support that empowers clients throughout the process.
Family Flex Fund
- Processes intake forms and assesses client eligibility for assistance through Family Flex Fund.
- Coordinates and processes payment or check requests in partnership with finance, ensuring accuracy, completeness, and proper documentation.
- Collaborates with internal teams and community partners to prioritize funds based on urgency, impact, and available resources.
Housing Coordination amp; Stabilization
- Serves as a point of contact between tenants, landlords, and service providers to support housing stability.
- Assists with housing-related concerns including eviction prevention, conflict resolution, and access to legal resources.
- Coordinates with Legal Aid and other partners to support tenant rights and housing retention.
- Connects clients with wrap-around services such as financial counseling, SNAP, childcare, employment, and healthcare.
- Supports families receiving financial assistance (e.g., Family Flex Fund) to ensure proper use and stabilization outcomes.
Referrals amp; Community Partnerships
- Processes and manages referrals in a timely and accurate manner.
- Builds and maintains strong relationships with community organizations, housing providers, and service partners.
- Acts as a bridge between clients and providers to ensure seamless and timely access to services.
- Represents United Way professionally in community settings.
- Stays informed on available community resources and housing programs.
Data Tracking amp; Program Support
- Maintains accurate and timely client records, including services provided, amount, purpose, referrals, and outcomes.
- Tracks client progress and conduct follow-up (aftercare) to assess long-term housing stability.
- Supports data collection, reporting, and basic analysis to measure program effectiveness.
- Ensures compliance with program guidelines, funding requirements, and organizational standards.
- Identifies trends, gaps, and opportunities to improve service delivery.
- Supports continuous improvement efforts and contributes to program development.
Supervisory Responsibilities:
- None
Required Skills and Abilities:
- Strong communication and interpersonal skills, including active listening and advocacy
- Empathy, cultural competency, and ability to work with diverse populations
- Knowledge of housing systems, human services, and community resources
- Case management and client navigation experience
- Problem-solving and critical thinking skills
- Ability to manage multiple clients, priorities, and deadlines effectively
- Strong organizational and documentation skills
- Ability to build relationships with community partners and stakeholders
- Basic data tracking and reporting skills
- Ability to remain calm and effective in high-stress or crisis situations
- Proficiency in Microsoft Office and case management systems
- Professionalism and ability to maintain appropriate boundaries
Education and Experience:
- High school diploma or GED required, bachelor's degree in social work, human services, or related field preferred
- 2-5 years of experience in human services, housing programs, case management, homelessness prevention, rental assistance, or related field preferred
- Call center or high-volume client interaction experience is a plus
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must occasionally lift and/or move up to 10 pounds.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate.
Benefits: 
- Shared health, dental and vision insurance 
- Generous 401(k) Retirement plan 
- Paid vacation and sick time 
- Employer paid life and disability insurance 
- Professional development assistance 
- Tuition reimbursement 
How to Apply: 
Please submit your cover letter and resume to resume@UWMidlands.org 
United Way of the Midlands is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Please submit your cover letter and resume to resume@UWMidlands.org 
United Way of the Midlands is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
About United Way Of The Midlands
Sourced by ZipRecruiter
Industry
Non-profits
Company size
11 - 50 Employees
Headquarters location
Columbia, SC, US
Year founded
1976