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Virtual Navigator Jobs in Washington (NOW HIRING)

JSSA

Care Navigator

Fairfax, VA · On-site

$20.75 - $26.75/hr

... Care Navigator to join our growing team in Fairfax, VA addressing economic insecurity. This ... Must be proficient working in virtual environment and comfortable engaging supervisory and team ...

Blackbird Health

Care Navigator

Vienna, VA · On-site

$23 - $26/hr

We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

Blackbird Health

Care Navigator

Sterling, VA

$23 - $26/hr

We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

Blackbird Health

Care Navigator

Sterling, VA · On-site

$23 - $26/hr

We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

Zayo Group, LLC

Sales Trainer

Ashburn, VA · On-site

$68K - $94K/yr

Design and deliver self-paced, instructor-led, virtual, and in-person sales training programs ... Familiarity with modern sales tools (Salesforce, Salesloft, ZoomInfo, LinkedIn Sales Navigator)

Interfaith Works

Development Coordinator

Rockville, MD · On-site

$58K/yr

Candid, Charity Navigator) * Development and Communications Department Administration * Prepare and ... Demonstrated experience organizing virtual meetings, e.g., Microsoft Teams and Zoom. * Experience ...

Interfaith Works

Development Coordinator

Rockville, MD · On-site

$53K - $58K/yr

Candid, Charity Navigator) * Development and Communications Department Administration * Prepare and ... Demonstrated experience organizing virtual meetings, e.g., Microsoft Teams and Zoom. * Experience ...

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Virtual Navigator information

What is a virtual navigator?

Virtual Navigators are professionals who assist individuals by providing guidance, support, and resources remotely, often through phone calls, video chats, or online platforms. Their primary role is to help clients navigate complex systems, such as healthcare, education, or social services, by answering questions, coordinating services, and connecting them to appropriate resources. Virtual Navigators leverage technology to offer personalized assistance and ensure clients receive the help they need, regardless of location.

How do virtual navigators collaborate with healthcare providers and patients to ensure seamless care coordination?

Virtual Navigators play a crucial role in bridging communication between patients and healthcare providers, often working remotely as part of a multidisciplinary team. They routinely coordinate appointments, provide follow-up information, and help patients understand their care plans, ensuring that no critical steps are missed. Effective Virtual Navigators use digital tools to track patient progress while keeping providers updated about any emerging needs or barriers. This collaborative approach not only streamlines the patient experience but also helps healthcare teams deliver more personalized and effective care.

What are the key skills and qualifications needed to thrive as a virtual navigator, and why are they important?

To thrive as a Virtual Navigator, you need strong problem-solving abilities, customer service experience, and familiarity with remote communication, often supported by a background in healthcare navigation or patient advocacy. Knowledge of telehealth platforms, electronic health records (EHR) systems, and secure messaging tools is typically required. Excellent communication, empathy, and organizational skills help individuals excel in assisting patients and coordinating care remotely. These skills ensure patients receive timely guidance and support, enabling effective navigation of complex healthcare systems from a distance.

What is the difference between Virtual Navigator vs Virtual Assistant?

AspectVirtual NavigatorVirtual Assistant
Required CredentialsBasic tech skills, possibly certifications in navigation or related fieldsAdministrative skills, often with office software proficiency
Work EnvironmentRemote, often in tech or customer service sectorsRemote, administrative or personal support roles
Employer & Industry UsageTech companies, travel agencies, customer supportBusinesses, entrepreneurs, executives
Common Search & ComparisonOften compared for remote support roles involving navigation or guidanceMore general administrative support roles

The main difference is that Virtual Navigators typically focus on guiding users through digital platforms or services, requiring specific tech skills, while Virtual Assistants handle administrative tasks, scheduling, and communication support. Both roles are remote and in the virtual support industry, but they serve different functions based on skills and employer needs.

What are popular job titles related to Virtual Navigator jobs in Washington? For Virtual Navigator jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Virtual Navigator jobs in Washington look for? The top searched job categories for Virtual Navigator jobs in Washington are:
What cities in Washington are hiring for Virtual Navigator jobs? Cities in Washington with the most Virtual Navigator job openings:
Virtual Navigator jobs near you

Care Navigator

JSSA

Fairfax, VA • On-site

$20.75 - $26.75/hr

Full-time

Re-posted yesterday

Job description

JSSA's Mental Health Services (MHS) department has an immediate opening for a full-time Community Care Navigator to join our growing team in Fairfax, VA addressing economic insecurity. This position will report directly to the Community Care Navigation Team Leader and will be part of the Behavioral Health Support Services Team within MHS. We are a dedicated team of behavioral health professionals committed to providing cutting-edge services, programs, and support for children, adults and families.
Responsibilities:
  • Engage with referred individuals and families to triage and assess needs stemming from economic insecurity. Complete necessary engagement and assessment tools.
  • Develop an individualized, comprehensive plan of care clearly outlining the goals to be met utilizing community resources and creative interventions.
  • Provide in-depth care navigation within a Systems of Care framework to support individuals and families in assigned region(s) (DC, MD or VA) who require substantive assistance and navigation of resources to meet the needs related to economic insecurity.
  • Serve as a facilitator, advocate, liaison, and partner working with individuals/families to connect to needed supports and services ensuring interventions meet needs.
  • Identify services and resources to support the successful implementation of interventions.
  • Identify and address gaps in services and supports which prevent the successful implementation of interventions and support individual/family with navigating barriers until resolution.
  • Develop understanding of services and supports in the region and establish working partnerships where appropriate to be utilized in the continuum of support as needed.

Position Qualifications:
  • Bachelor's degree in social work, psychology, or a related field required.
  • Minimum of 2-3 years of experience performing the duties outlined above in DC, MD or VA.
  • Experience navigating social welfare systems.
  • Must be proficient working in virtual environment and comfortable engaging supervisory and team support.
  • Proficient computer/database skills (Microsoft Office), minimum of 2 years of experience working with an electronic health record or similar technology related to service delivery.

Salary: 50-55K
The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D
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About JSSA

Sourced by ZipRecruiter

Industry

Individual, family and community social assistance

Company size

201 - 500 Employees

Headquarters location

Rockville, MD, US

Year founded

1893

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