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Virtual Navigator Jobs in Washington (NOW HIRING)

Kinship Navigator

Arlington, VA ยท On-site

$71K - $111K/yr

Developing and implementing Kinship Navigator outreach materials such as fliers and brochures ... Offering virtual or in-person support group on a rotating basis; * Hosting community events ...

Care Navigator

Sterling, VA ยท On-site

$23 - $26/hr

We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New ... Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and ...

Sales Trainer

Ashburn, VA ยท On-site

$68K - $94K/yr

Design and deliver self-paced, instructor-led, virtual, and in-person sales training programs ... Familiarity with modern sales tools (Salesforce, Salesloft, ZoomInfo, LinkedIn Sales Navigator)

Remote Psychiatrist

Upper Marlboro, MD ยท Remote

$150 - $200/hr

... deliver virtual psychiatric care. The work is primarily diagnostic evaluation and ongoing ... Coordinate with therapists, care navigators, and primary care where indicated * Document within our ...

Remote Psychiatrist

Cheltenham, MD ยท Remote

$150 - $200/hr

... deliver virtual psychiatric care. The work is primarily diagnostic evaluation and ongoing ... Coordinate with therapists, care navigators, and primary care where indicated * Document within our ...

Remote Psychiatrist

Washington, DC ยท Remote

$150 - $200/hr

... deliver virtual psychiatric care. The work is primarily diagnostic evaluation and ongoing ... Coordinate with therapists, care navigators, and primary care where indicated * Document within our ...

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Virtual Navigator information

What is a virtual navigator?

Virtual Navigators are professionals who assist individuals by providing guidance, support, and resources remotely, often through phone calls, video chats, or online platforms. Their primary role is to help clients navigate complex systems, such as healthcare, education, or social services, by answering questions, coordinating services, and connecting them to appropriate resources. Virtual Navigators leverage technology to offer personalized assistance and ensure clients receive the help they need, regardless of location.

How do virtual navigators collaborate with healthcare providers and patients to ensure seamless care coordination?

Virtual Navigators play a crucial role in bridging communication between patients and healthcare providers, often working remotely as part of a multidisciplinary team. They routinely coordinate appointments, provide follow-up information, and help patients understand their care plans, ensuring that no critical steps are missed. Effective Virtual Navigators use digital tools to track patient progress while keeping providers updated about any emerging needs or barriers. This collaborative approach not only streamlines the patient experience but also helps healthcare teams deliver more personalized and effective care.

What are the key skills and qualifications needed to thrive as a virtual navigator, and why are they important?

To thrive as a Virtual Navigator, you need strong problem-solving abilities, customer service experience, and familiarity with remote communication, often supported by a background in healthcare navigation or patient advocacy. Knowledge of telehealth platforms, electronic health records (EHR) systems, and secure messaging tools is typically required. Excellent communication, empathy, and organizational skills help individuals excel in assisting patients and coordinating care remotely. These skills ensure patients receive timely guidance and support, enabling effective navigation of complex healthcare systems from a distance.

What is the difference between Virtual Navigator vs Virtual Assistant?

AspectVirtual NavigatorVirtual Assistant
Required CredentialsBasic tech skills, possibly certifications in navigation or related fieldsAdministrative skills, often with office software proficiency
Work EnvironmentRemote, often in tech or customer service sectorsRemote, administrative or personal support roles
Employer & Industry UsageTech companies, travel agencies, customer supportBusinesses, entrepreneurs, executives
Common Search & ComparisonOften compared for remote support roles involving navigation or guidanceMore general administrative support roles

The main difference is that Virtual Navigators typically focus on guiding users through digital platforms or services, requiring specific tech skills, while Virtual Assistants handle administrative tasks, scheduling, and communication support. Both roles are remote and in the virtual support industry, but they serve different functions based on skills and employer needs.

What are the most commonly searched types of Navigator jobs in Washington?

The most popular types of Navigator jobs in Washington are:

What are popular job titles related to Virtual Navigator jobs in Washington?

For Virtual Navigator jobs in Washington, the most frequently searched job titles are:

What cities in Washington are hiring for Virtual Navigator jobs?

Cities in Washington with the most Virtual Navigator job openings:

Kinship Navigator

Arlington County, VA

Arlington, VA โ€ข On-site

$71K - $111K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 7 days ago


Job description


IMPORTANT NOTICE: Arlington County requires all applicants to thoroughly complete each section of the application, including prior job responsibilities, duties, and supplemental questions. While you may attach a resume, it will not replace a completed application. Incomplete applications will not be considered.
NOTE: This is a re-opening to expand the pool of qualified candidates. If you have already applied for this position, there is no need to re-apply unless you wish to update your application.
The Child & Family Services Division (CFSD) of the Department of Human Services (DHS) is seeking a Kinship Navigator to lead and strengthen outreach and support efforts for kinship caregivers within the community. This position will be responsible for increasing awareness of kinship care and available resources, as well as providing individualized assistance to kinship caregivers. Additionally, this position will support caregivers in learning about, accessing, and effectively utilizing community-based programs, benefits, and services to meet the safety, wellbeing and permanency needs of children in their care.
Responsibilities
Specific duties include:
  • Developing and implementing Kinship Navigator outreach materials such as fliers and brochures;
  • Connecting community kinship families via social media;
  • Participating in community presentations at local and state community events;
  • Offering virtual or in-person support group on a rotating basis;
  • Hosting community events independently or collaboratively to provide information and referral for kinship families;
  • Linking kinship caregivers and youth to a wide array of services and supports to ensure stability and safety within the home;
  • Developing an information and referral system that links caregivers to community resources and outreach activities;
  • Maintaining up to date information on community resources;
  • Providing case management services to kinship caregivers that are assessed as needing more intensive services through the Kinship Caregiver Needs Assessment; and
  • Providing training and education to kinship caregivers.

Arlington County DHS is committed to delivering client services in an effective, equitable, respectful, and trauma-informed manner. Our staff is dedicated to ensuring our clients are approached, engaged and cared for in ways that demonstrate competency, sensitivity and awareness of factors which impact the client experience including but not limited to: cultural identity, gender, racial, and ethnic diversity, religious/spiritual ascription, physical capability, cognitive and literacy levels, sexual orientation, and linguistic needs.
Qualifications
Minimum Qualifications:
  • Bachelor's Degree in Social Work, Sociology, Psychology, Special Education, Mental Health, or Counseling; and
  • Some experience in human/social services programs, teaching/applying behavior management techniques, counseling, training the handicapped, applying job training techniques, and/or making human service referrals. A Master's Degree is preferred.

Substitution: Additional directly related experience can substitute for the education requirement. A Master's degree in a directly related area may substitute for up to one year of experience.
Desirables: Preference may be given to candidates experience in one or more of the following:
  • Providing direct services to children and families involved with child welfare; and/or
  • Supporting and promoting an inclusive and diverse environment.

Special Requirements
A pre-employment criminal records check will be conducted. It may include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information.
State of Virginia Child Welfare and Neglect Central Registry check will be required.
Employment restrictions: To ensure that dual relationships are avoided and that employees who are also clients do not relate to their service provider as co-professionals, employees will not be hired by the County to provide or support services to the team or program in which they are current clients:
  • You cannot concurrently receive behavioral health services from Arlington County Community Service Board (CSB) programs while employed in an Arlington County CSB program (except for Crisis Intervention services).
  • At least 24 months must have passed between receipt of CSB services from Arlington County and employment in an Arlington County CSB program.

Driver's License: The applicant must possess, or obtain by the time of appointment, a valid motor vehicle operator's license from the applicant's place of residence or commit to utilizing alternate means of transportation to perform assigned duties and responsibilities at locations other than the primary worksite. If the applicant possesses or acquires a license, the applicant must authorize Arlington County to obtain, or the applicant must provide a copy of the applicant's official state/district driving record. Any offer of employment may be contingent upon a favorable review of the applicant's driving record.
Additional Information
Work Hours: Monday - Friday, 8:30 a.m. to 5:00 p.m. Some telework is available contingent upon supervisor approval and workload. Occasional evenings and weekends may be required.
The office is located at 2100 Washington Blvd (Sequoia Plaza); however much of the work (50%) is performed at locations in Arlington County and the surrounding jurisdictions.
The official job title is Human Services Specialist.
Please complete each section of the application including the supplemental questions. Your responses to the supplemental questions are required because they provide us with specific information necessary to evaluate your qualifications for this position. These responses are considered part of the selection process. A resume may be attached; however, it will not substitute for a completed application. Incomplete applications will not be considered. Please do not write "see resume" as a response to the questions. In accordance with ยง 19.2-392.15, applicants are not required to provide information regarding sealed arrests, charges, or convictions in response to any questions or inquiries during the hiring process.
This position is eligible for County government employee benefits that include health, dental, vacation and sick leave, commuter transportation subsidies, tuition reimbursement, as well as a generous retirement plan.
For more information on Arlington County's generous benefits and retirement plan, click here.
Arlington County is committed to advancing diversity, equity, access, and inclusion across all our services, activities, and programs. Learn more about our commitment.
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