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Virtual Navigator Jobs in Washington (NOW HIRING)

Development Coordinator

Rockville, MD ยท On-site

$53K - $58K/yr

Candid, Charity Navigator)Development and Communications Department AdministrationPrepare and ... Demonstrated experience organizing virtual meetings, e.g., Microsoft Teams and Zoom.Experience with ...

Leverage leading prospecting tools such asโ€ฏSalesforce,โ€ฏSalesloft, LinkedIn Sales Navigator ... Attend relevant industry events (virtual and in-person) to build relationships and stay current on ...

Knowledge of tools such as ZoomInfo, LinkedIn Sales Navigator, GovWin, or similar * Proficiency in ... Ability to hear and speak clearly in virtual and in-person meetings Reasonable accommodations may ...

Development Coordinator

Rockville, MD ยท On-site

$53K - $58K/yr

Candid, Charity Navigator) * Development and Communications Department Administration * Prepare and ... Demonstrated experience organizing virtual meetings, e.g., Microsoft Teams and Zoom. * Experience ...

Knowledge of tools such as ZoomInfo, LinkedIn Sales Navigator, GovWin, or similar * Proficiency in ... Ability to hear and speak clearly in virtual and in-person meetings Reasonable accommodations may ...

Showing results 21-40

Virtual Navigator information

What is a virtual navigator?

Virtual Navigators are professionals who assist individuals by providing guidance, support, and resources remotely, often through phone calls, video chats, or online platforms. Their primary role is to help clients navigate complex systems, such as healthcare, education, or social services, by answering questions, coordinating services, and connecting them to appropriate resources. Virtual Navigators leverage technology to offer personalized assistance and ensure clients receive the help they need, regardless of location.

How do virtual navigators collaborate with healthcare providers and patients to ensure seamless care coordination?

Virtual Navigators play a crucial role in bridging communication between patients and healthcare providers, often working remotely as part of a multidisciplinary team. They routinely coordinate appointments, provide follow-up information, and help patients understand their care plans, ensuring that no critical steps are missed. Effective Virtual Navigators use digital tools to track patient progress while keeping providers updated about any emerging needs or barriers. This collaborative approach not only streamlines the patient experience but also helps healthcare teams deliver more personalized and effective care.

What are the key skills and qualifications needed to thrive as a virtual navigator, and why are they important?

To thrive as a Virtual Navigator, you need strong problem-solving abilities, customer service experience, and familiarity with remote communication, often supported by a background in healthcare navigation or patient advocacy. Knowledge of telehealth platforms, electronic health records (EHR) systems, and secure messaging tools is typically required. Excellent communication, empathy, and organizational skills help individuals excel in assisting patients and coordinating care remotely. These skills ensure patients receive timely guidance and support, enabling effective navigation of complex healthcare systems from a distance.

What is the difference between Virtual Navigator vs Virtual Assistant?

AspectVirtual NavigatorVirtual Assistant
Required CredentialsBasic tech skills, possibly certifications in navigation or related fieldsAdministrative skills, often with office software proficiency
Work EnvironmentRemote, often in tech or customer service sectorsRemote, administrative or personal support roles
Employer & Industry UsageTech companies, travel agencies, customer supportBusinesses, entrepreneurs, executives
Common Search & ComparisonOften compared for remote support roles involving navigation or guidanceMore general administrative support roles

The main difference is that Virtual Navigators typically focus on guiding users through digital platforms or services, requiring specific tech skills, while Virtual Assistants handle administrative tasks, scheduling, and communication support. Both roles are remote and in the virtual support industry, but they serve different functions based on skills and employer needs.

What are popular job titles related to Virtual Navigator jobs in Washington? For Virtual Navigator jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Virtual Navigator jobs in Washington look for? The top searched job categories for Virtual Navigator jobs in Washington are:
What cities in Washington are hiring for Virtual Navigator jobs? Cities in Washington with the most Virtual Navigator job openings:

Development Coordinator

Interfaith Works

Rockville, MD โ€ข On-site

$53K - $58K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 15 days ago


Job description

Position Title: Development CoordinatorDepartment: Development & CommunicationsReports to: Director of Development & CommunicationsEmployment Status: Full-TimeFLSA Status: ExemptSalary: $53,000 - $58,000 POSITION SUMMARYThe Development Coordinator will support fundraising strategy and operations for IW's Development & Communications team with primary responsibility for the management of donor data systems, vendor partnership coordination, coordination of IW's donation and acknowledgement processes, tracking of department expenses, and support of fundraising events, campaigns, and other activities. ESSENTIAL DUTIES AND RESPONSIBILITIESThe essential functions include, but are not limited to the following:Fundraising Campaign AssistanceProcess incoming donations daily, including providing correct codes to Finance Coordinate printing and mail vendor(s) for at least three yearly campaigns, and pop-up campaigns as neededPrepare timely acknowledgement letters and update acknowledgement letters quarterlyDonation Processing:Process donation reports monthly, including providing correct codes to Finance Manage Nation-wide Charitable Registration Vendor Relationship Coordinate across Office of CEO and Finance to maintain nation-wide complianceOperate as first point of contact for IW for Secretary of State offices Process invoices in a timely manner for Office of Chief of Staff Reporting and Data MaintenanceMaintain excellent records in CRM, including task creation and management Provide weekly reports to relevant departments Support the development of standardized or customized donor reports, as requested Provide data for Director's monthly reports to IW Board of Directors Development CommitteeProvide monthly reports across donation processors to Finance OfficeImport in-kind donors from across IW programs into CRM on a monthly basisAssist Manager of Individual & Community Giving with monthly reconciliation with Finance records"Event in a Box', Supply, and Event Management Prepare (sometimes deliver/retrieve) supplies needed for public and internal-IW events to ensure successful events and branding consistencyProcess relevant data post-event in a timely manner Work across departments to staff public IW events Coordinate with Operations and relevant Program Directors to maintain adequate supplies across IW locations (ex/ letterhead)Process supply requests on behalf of Development and Communications TeamAssist with organizing events and tours to ensure smooth and successful eventsPublic Profile Management Answer main department email, phone, and mail to address general inquiries from donors, forwarding to other team members when neededMaintain IW's profile on charity reviewer websites (ex. Candid, Charity Navigator)Development and Communications Department AdministrationPrepare and coordinate team meetingsFacilitate educational sessions across departmentsManage calendars: Communications, Grants, Campaign, Events and Tours, as needed Vendor Management Process invoices and submit them to Director in a timely mannerProcess new vendors in conjunction with Office of Finance Maintain IW's Business Reply Mail Permits with USPSLiaison with print and mailing vendors for quarterly newsletter and other regular Communications projectsDepartmental BudgetDraft expense budget in collaboration with Director based on goals from team members Maintain campaign specific budgetsTrack department expenses and apprise Director of spend rateReconcile with Finance records Maintain record of gift cards received and report to Finance Office monthly Workplace GivingProvide coding and reports to Finance Office as needed MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)Strong organizational skills that reflect an ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.Strong interpersonal skills.Demonstrated proactive approaches to problem-solving with strong decision-making capability.Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.Highly resourceful team player with the ability to work independently.Must be available for occasional after-hours and weekend support.Experience using a CRM tool such as Bloomerang or Salesforce and an understanding of data accuracy within such a program. Strong experience in Microsoft Office Suite especially Outlook, and Calendar.Demonstrated experience organizing virtual meetings, e.g., Microsoft Teams and Zoom.Experience with data analysis and visualization tools such as Excel and Power Point.An ability to design and edit graphic presentations and materials using cloud-based publishing software (i.e., Canva).EDUCATION AND EXPERIENCEMinimum 2 years' experience in an office setting required.Minimum 1-2 years of experience in a fundraising, development, or demonstrably similar role.High School Diploma or GED required.Associate or bachelor's degree in a relevant field preferred. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. BENEFITSInterfaith Works offers a comprehensive benefits package for its employees. Employees receive 14 paid holidays and 21 days of PTO. Benefits for full-time employees, those who work 30 hours per week or more, include access to subsidized medical, dental, and vision costs for employees and their families; employer paid long-term disability insurance as well as life and AD&D insurance. Employees have the option to purchase supplemental benefits that are fully portable, including short-term disability insurance, critical illness insurance, and more. All employees regardless of full or part time status have access to an Employee Assistance Program (EAP) at no cost to them. NOTEThis job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. TO APPLYInterested candidates must submit a resume with their application to be considered. Applicants must apply through this LINK to apply. Please send any questions about the application process to hr@iworksmc.org.  Interfaith Works is an equal opportunity employer which values diversity, equity, and inclusion. We are committed to a continued focus on equitable hiring, training, promotional practices, and policies. We are a drug-free workplace and comply with ADA regulations, as applicable.