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Virtual Navigator Jobs in Arizona (NOW HIRING)

One Medical

Medical Assistant

Paradise Valley, AZ

$23/hr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Health Navigator's primary responsibilities center around establishing trusting, supportive ...

One Medical

Medical Assistant

Surprise, AZ · On-site

$23/hr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Health Navigator's primary responsibilities center around establishing trusting, supportive ...

One Medical

Medical Assistant

Tucson, AZ · On-site

$23/hr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Health Navigator's primary responsibilities center around establishing trusting, supportive ...

One Medical

Medical Assistant

Tucson, AZ · On-site

$23/hr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Health Navigator's primary responsibilities center around establishing trusting, supportive ...

One Medical

Medical Assistant

Paradise Valley, AZ · On-site

$23/hr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Health Navigator's primary responsibilities center around establishing trusting, supportive ...

One Medical

Medical Assistant

Surprise, AZ · On-site

$23/hr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Health Navigator's primary responsibilities center around establishing trusting, supportive ...

One Medical

Medical Assistant

Paradise Valley, AZ · On-site

$23/hr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Health Navigator's primary responsibilities center around establishing trusting, supportive ...

One Medical

Medical Assistant

Surprise, AZ

$23/hr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Health Navigator's primary responsibilities center around establishing trusting, supportive ...

Expedient

Account Executive

Phoenix, AZ · On-site

$90K - $120K/yr

Strong in-person and virtual networking and presentation skills * Time-management skills and a ... Proficiency with Salesforce and other sales and CRM platforms as well as LinkedIn Sales Navigator ...

Expedient

Account Executive

Phoenix, AZ · On-site

$200K - $250K/yr

Strong in-person and virtual networking and presentation skills * Time-management skills and a ... Proficiency with Salesforce and other sales and CRM platforms as well as LinkedIn Sales Navigator ...

Navi Nurses

CNA Caregiving Role

Phoenix, AZ

$30/hr

Completion of Navi's onboarding pathway (virtual pre-learning, in-person Phoenix orientation ... nurse navigators, physicians, therapists, and/or clinical leaders to coordinate care and achieve ...

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Virtual Navigator information

See Arizona salary details

$12

$21

$31

How much do virtual navigator jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for virtual navigator in Arizona is $21.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.32 per hour, depending on experience, location, and employer.

What are Virtual Navigators?

Virtual Navigators are professionals who assist individuals by providing guidance, support, and resources remotely, often through phone calls, video chats, or online platforms. Their primary role is to help clients navigate complex systems, such as healthcare, education, or social services, by answering questions, coordinating services, and connecting them to appropriate resources. Virtual Navigators leverage technology to offer personalized assistance and ensure clients receive the help they need, regardless of location.

How do Virtual Navigators typically collaborate with healthcare providers and patients to ensure seamless care coordination?

Virtual Navigators play a crucial role in bridging communication between patients and healthcare providers, often working remotely as part of a multidisciplinary team. They routinely coordinate appointments, provide follow-up information, and help patients understand their care plans, ensuring that no critical steps are missed. Effective Virtual Navigators use digital tools to track patient progress while keeping providers updated about any emerging needs or barriers. This collaborative approach not only streamlines the patient experience but also helps healthcare teams deliver more personalized and effective care.

What are the key skills and qualifications needed to thrive as a Virtual Navigator, and why are they important?

To thrive as a Virtual Navigator, you need strong problem-solving abilities, customer service experience, and familiarity with remote communication, often supported by a background in healthcare navigation or patient advocacy. Knowledge of telehealth platforms, electronic health records (EHR) systems, and secure messaging tools is typically required. Excellent communication, empathy, and organizational skills help individuals excel in assisting patients and coordinating care remotely. These skills ensure patients receive timely guidance and support, enabling effective navigation of complex healthcare systems from a distance.

What is the difference between Virtual Navigator vs Virtual Assistant?

AspectVirtual NavigatorVirtual Assistant
Required CredentialsBasic tech skills, possibly certifications in navigation or related fieldsAdministrative skills, often with office software proficiency
Work EnvironmentRemote, often in tech or customer service sectorsRemote, administrative or personal support roles
Employer & Industry UsageTech companies, travel agencies, customer supportBusinesses, entrepreneurs, executives
Common Search & ComparisonOften compared for remote support roles involving navigation or guidanceMore general administrative support roles

The main difference is that Virtual Navigators typically focus on guiding users through digital platforms or services, requiring specific tech skills, while Virtual Assistants handle administrative tasks, scheduling, and communication support. Both roles are remote and in the virtual support industry, but they serve different functions based on skills and employer needs.

What are the most commonly searched types of Navigator jobs in Arizona? The most popular types of Navigator jobs in Arizona are:
What are popular job titles related to Virtual Navigator jobs in Arizona? For Virtual Navigator jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Virtual Navigator jobs in Arizona look for? The top searched job categories for Virtual Navigator jobs in Arizona are:
Virtual Navigator jobs near you
Infographic showing various Virtual Navigator job openings in Arizona as of July 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $44,418 per year, or $21.4 per hour.

Digital Health Navigator - Phoenix, AZ (Phoenix Clinic)

intermountain

Phoenix, AZ • On-site

$19.50 - $25.75/hr

Other

Re-posted 27 days ago

Job description

GENERAL SUMMARY: The Digital Health Navigator plays a critical role in advancing equitable access to care, improving appointment adherence, and strengthening overall member engagement.

The DHN provides in-home support including mobile device delivery, telehealth facilitation, and wellness observations. This role bridges the gap between members and their care teams by combining digital health enablement with in-person assistance. The DHN does not include routine transportation of members but supports expanding access and reducing transportation needs through telehealth enablement.

The Digital Health Navigator does not provide medical advice, diagnosis, or treatment and operates under established protocols with defined escalation pathways.

JOB RESPONSIBILITIES:

Digital Health Enablement & Telehealth Support

  • Deliver and set up mobile devices (smartphones/tablets) preloaded with telehealth applications.
  • Educate members on devise usage, connectivity, and accessing virtual care services
  • Facilitate and support real-time telehealth appointments, including troubleshooting technical issues
  • Promote adoption of virtual and hybrid care models to improve access and efficiency

In-Home Member Engagement

  • Conduct scheduled in-home visits to support care access and engagement
  • Perform basic wellness observations, including:
  • General safety and environmental assessments
  • Member-reported medication adherence
  • Identification of barriers to care (e.g., access, understanding), without advising on medication changes
  • Build trust and rapport with members to encourage participation in care plans

Care Coordination

  • Identify and document social determinants of health (SDOH), including:
  • Food insecurity
  • Housing instability
  • Social isolation
  • Collaborate with interdisciplinary care teams to ensure continuity of care
  • Identify safety concerns or urgent issues and escalate per established protocols to clinical or program leadership.

Documentation & Reporting

  • Accurately document all member interactions, assessments, and interventions in the Electronic Health Record (EHR)
  • Maintain compliance with HIPAA and organizational policies

Operational & Dispatch Coordination

  • Participate in coordinated scheduling and dispatch workflows
  • Manage daily routes and visit schedules efficiently within assigned geographic areas
  • Communicate with program leadership regarding member needs, risks, and operational challenges

QUALIFICATIONS:

  • Minimum Education Required - High School Diploma or GED. Associate or Bachelor's degree preferred in:
      • Public Health
      • Social Work
      • Healthcare Administration
      • Behavioral Health or related field
  • Experience - 2+ years of experience in healthcare, community outreach, care coordination, or social services. Experience working with Medicaid or underserved populations, preferred.
  • Comfortable with in-home visits and field-based work
  • Experience with Electronic Health Records (EHR) Systems
  • Background in behavioral health or substance use services
  • Bilingual (English/Spanish), preferred.
  • Certification - None.
  • License - N/A

REGULATORY:

  • Minimum 18 years of age.
  • Valid AZ DPS Level 1 Fingerprint Clearance Card (must maintain valid card throughout employment).
  • CPR, First Aid & AED certification, if required (must maintain throughout employment).
  • Current, valid Driver’s License, current 39-month Motor Vehicle Report, proof of vehicle registration and liability insurance that meet company insurance requirements, if required.

Questions about this position?  Contact us at HR@ichd.net.

Apply