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Virtual Navigator Jobs in New York (NOW HIRING)

Roots To Grow

Screener Navigator

New York, NY · On-site

$17 - $24/hr

Screener/Navigator Location: New York City, NY Employment Type: Full-Time Schedule: Hybrid ... Participate in virtual meetings, occasional in-person trainings, office meetings, and community ...

Housing Works

Prevention Navigator

Brooklyn, NY · On-site

$21 - $24/hr

The Prevention Navigator truly "meets clients where they are" by providing prevention services in a variety of settings including in our health centers and in virtual spaces. Removing barriers to ...

TailorMed

Financial Navigator

New York, NY · On-site +1

$21.50 - $28.50/hr

Conduct virtual consultations with patients and gather information to support applications ... financial navigator or financial advocate role within a healthcare organization * In-depth ...

TailorMed

Financial Navigator

New York, NY · Remote

$20.25 - $26.50/hr

Conduct virtual consultations with patients and gather information to support applications ... financial navigator or financial advocate role within a healthcare organization * In-depth ...

RXinsider LTD.

Financial Navigator

Manhattan, NY · On-site

$60 - $80/hr

Conduct virtual consultations with patients and gather information to support applications ... financial navigator or financial advocate role within a healthcare organization * In-depth ...

New

Epicured

Member Retention Navigator

Glen Cove, NY · On-site

$21 - $23/hr

Position Overview Epicured is hiring a Member Retention Navigator to support our member retention ... volume virtual contact center environment. Key Responsibilities * Contact members at risk of ...

Epicured, Inc.

Member Retention Navigator

Glen Cove, NY · On-site +1

$21 - $23/hr

Position Overview Epicured is hiring a Member Retention Navigator to support our member retention ... volume virtual contact center environment. Key Responsibilities * Contact members at risk of ...

CP Unlimited

Social Care Navigator

Manhattan, NY · On-site

$23 - $29.50/hr

Constructive Partnerships Unlimited is hiring Social Care Navigators to improve the health of ... via virtual platforms such as Zoom LICENSE/CERTIFICATION: Child abuse certification WORK ...

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Virtual Navigator information

See New York salary details

$14

$25

$37

How much do virtual navigator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for virtual navigator in New York is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $27.36 per hour, depending on experience, location, and employer.

What is a virtual navigator?

Virtual Navigators are professionals who assist individuals by providing guidance, support, and resources remotely, often through phone calls, video chats, or online platforms. Their primary role is to help clients navigate complex systems, such as healthcare, education, or social services, by answering questions, coordinating services, and connecting them to appropriate resources. Virtual Navigators leverage technology to offer personalized assistance and ensure clients receive the help they need, regardless of location.

How do virtual navigators collaborate with healthcare providers and patients to ensure seamless care coordination?

Virtual Navigators play a crucial role in bridging communication between patients and healthcare providers, often working remotely as part of a multidisciplinary team. They routinely coordinate appointments, provide follow-up information, and help patients understand their care plans, ensuring that no critical steps are missed. Effective Virtual Navigators use digital tools to track patient progress while keeping providers updated about any emerging needs or barriers. This collaborative approach not only streamlines the patient experience but also helps healthcare teams deliver more personalized and effective care.

What are the key skills and qualifications needed to thrive as a virtual navigator, and why are they important?

To thrive as a Virtual Navigator, you need strong problem-solving abilities, customer service experience, and familiarity with remote communication, often supported by a background in healthcare navigation or patient advocacy. Knowledge of telehealth platforms, electronic health records (EHR) systems, and secure messaging tools is typically required. Excellent communication, empathy, and organizational skills help individuals excel in assisting patients and coordinating care remotely. These skills ensure patients receive timely guidance and support, enabling effective navigation of complex healthcare systems from a distance.

What is the difference between Virtual Navigator vs Virtual Assistant?

AspectVirtual NavigatorVirtual Assistant
Required CredentialsBasic tech skills, possibly certifications in navigation or related fieldsAdministrative skills, often with office software proficiency
Work EnvironmentRemote, often in tech or customer service sectorsRemote, administrative or personal support roles
Employer & Industry UsageTech companies, travel agencies, customer supportBusinesses, entrepreneurs, executives
Common Search & ComparisonOften compared for remote support roles involving navigation or guidanceMore general administrative support roles

The main difference is that Virtual Navigators typically focus on guiding users through digital platforms or services, requiring specific tech skills, while Virtual Assistants handle administrative tasks, scheduling, and communication support. Both roles are remote and in the virtual support industry, but they serve different functions based on skills and employer needs.

What are popular job titles related to Virtual Navigator jobs in New York?

For Virtual Navigator jobs in New York, the most frequently searched job titles are:

What job categories do people searching Virtual Navigator jobs in New York look for?

The top searched job categories for Virtual Navigator jobs in New York are:

What cities in New York are hiring for Virtual Navigator jobs?

Cities in New York with the most Virtual Navigator job openings:

Virtual Navigator jobs near you

Screener Navigator

Roots To Grow

New York, NY • On-site

$17 - $24/hr

Full-time

Re-posted 24 days ago

Job description

Screener/Navigator

Location: New York City, NY
Employment Type: Full-Time
Schedule: Hybrid (Primarily Remote) Mon-Fri 9AM to 530PM

Position Overview

Roots to Grow is seeking highly motivated, tech-savvy, and detail-oriented Screener/Navigators to join our growing team serving communities throughout New York City.

This is a hybrid position with most work performed remotely from home, along with occasional in-office meetings, trainings, community events, and field-based activities as needed. We are looking for individuals who are comfortable working independently in a fast-paced environment while leveraging technology to efficiently manage their workload.

This role is ideal for someone who enjoys helping others while also being highly organized, adaptable, and confident using computers and multiple software platforms throughout the day.

What You'll Do
  • Conduct comprehensive social care screenings with clients by phone and through virtual platforms.
  • Assess client needs and connect individuals with appropriate community resources and services.
  • Maintain accurate, detailed, and timely electronic documentation.
  • Manage multiple cases while meeting productivity and quality expectations.
  • Navigate between multiple software platforms, databases, spreadsheets, and web-based systems throughout the workday.
  • Communicate professionally with clients, healthcare partners, and community organizations.
  • Participate in virtual meetings, occasional in-person trainings, office meetings, and community outreach events.
  • Work independently while remaining engaged with supervisors and team members in a remote environment.
Technology amp; Computer Skills (Required)

This position is heavily technology-driven. Successful candidates must be comfortable learning new software quickly and working in multiple systems simultaneously.

Candidates should have experience with:

  • Microsoft Excel (sorting, filtering, spreadsheets, and data entry)
  • Microsoft Word
  • Google Workspace (Gmail, Google Drive, Google Sheets, Google Docs, Google Meet)
  • Web-based databases and case management systems
  • Video conferencing platforms
  • Managing multiple browser tabs and applications efficiently
  • Accurate keyboarding and data entry

Strong computer proficiency is required and will be evaluated throughout the hiring process. Applicants should be confident using technology independently and be able to quickly learn new systems and workflows.

Qualifications
  • Exceptional attention to detail and organizational skills.
  • Strong analytical and problem-solving abilities.
  • Excellent written and verbal communication skills.
  • Ability to work independently with minimal supervision.
  • Self-motivated with outstanding time management skills.
  • Comfortable working in a fast-paced, productivity-driven environment.
  • Ability to multitask while maintaining accuracy.
  • Reliable internet connection and a dedicated workspace suitable for remote work.
  • High preference given to bilingual and multilingual candidates.
  • Previous experience in healthcare, social services, customer service, navigation, care coordination, or case management is preferred but not required.
Why Join Us?
  • Primarily work from home with a hybrid schedule.
  • Meaningful work helping individuals access critical health and social services.
  • Collaborative and supportive team environment.
Additional Information

Qualified candidates may begin shortly after completing all required onboarding paperwork and training requirements.

This position follows a hybrid schedule, with most work performed remotely. Employees will periodically attend in-person trainings, team meetings, community events, or other organizational activities as needed throughout New York City.

Apply