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Virtual Navigator Jobs (NOW HIRING)

Patient Navigator - 2916

Philadelphia, PA · On-site

$20.25 - $27.50/hr

The Patient Navigator will be the in-market point of contact for all external partners to ... Provide in-person, virtual support and follow-up to members newly diagnosed with HIV and members re ...

Responsibilities for the Triage RN, Nurse Navigator ... Provide exceptional customer service and virtual care by communicating with patients via live ...

Care Transition Navigator

Dallas, TX · On-site

$20.75 - $26.75/hr

Job Purpose * The Care Transitions Navigator will coordinate activities that promote quality ... care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only ...

MassHire Career Navigator

Boston, MA · On-site

$21.50 - $28.25/hr

The Career Navigator's primary responsibilities include: * Providing personalized 1:1 career ... person or through virtual platforms, and leverage technology to foster maximum participant ...

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Virtual Navigator information

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How much do virtual navigator jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for virtual navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Navigator, and why are they important?

To thrive as a Virtual Navigator, you need strong problem-solving abilities, customer service experience, and familiarity with remote communication, often supported by a background in healthcare navigation or patient advocacy. Knowledge of telehealth platforms, electronic health records (EHR) systems, and secure messaging tools is typically required. Excellent communication, empathy, and organizational skills help individuals excel in assisting patients and coordinating care remotely. These skills ensure patients receive timely guidance and support, enabling effective navigation of complex healthcare systems from a distance.

How do Virtual Navigators typically collaborate with healthcare providers and patients to ensure seamless care coordination?

Virtual Navigators play a crucial role in bridging communication between patients and healthcare providers, often working remotely as part of a multidisciplinary team. They routinely coordinate appointments, provide follow-up information, and help patients understand their care plans, ensuring that no critical steps are missed. Effective Virtual Navigators use digital tools to track patient progress while keeping providers updated about any emerging needs or barriers. This collaborative approach not only streamlines the patient experience but also helps healthcare teams deliver more personalized and effective care.

What are Virtual Navigators?

Virtual Navigators are professionals who assist individuals by providing guidance, support, and resources remotely, often through phone calls, video chats, or online platforms. Their primary role is to help clients navigate complex systems, such as healthcare, education, or social services, by answering questions, coordinating services, and connecting them to appropriate resources. Virtual Navigators leverage technology to offer personalized assistance and ensure clients receive the help they need, regardless of location.

What is the difference between Virtual Navigator vs Virtual Assistant?

AspectVirtual NavigatorVirtual Assistant
Required CredentialsBasic tech skills, possibly certifications in navigation or related fieldsAdministrative skills, often with office software proficiency
Work EnvironmentRemote, often in tech or customer service sectorsRemote, administrative or personal support roles
Employer & Industry UsageTech companies, travel agencies, customer supportBusinesses, entrepreneurs, executives
Common Search & ComparisonOften compared for remote support roles involving navigation or guidanceMore general administrative support roles

The main difference is that Virtual Navigators typically focus on guiding users through digital platforms or services, requiring specific tech skills, while Virtual Assistants handle administrative tasks, scheduling, and communication support. Both roles are remote and in the virtual support industry, but they serve different functions based on skills and employer needs.

More about Virtual Navigator jobs
What cities are hiring for Virtual Navigator jobs? Cities with the most Virtual Navigator job openings:
What are the most commonly searched types of Navigator jobs? The most popular types of Navigator jobs are:
What states have the most Virtual Navigator jobs? States with the most job openings for Virtual Navigator jobs include:
What job categories do people searching Virtual Navigator jobs look for? The top searched job categories for Virtual Navigator jobs are:
Infographic showing various Virtual Navigator job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.
Nurse Navigator - Oncology

Nurse Navigator - Oncology

Mosaic Life Care

Saint Joseph, MO

Full-time

Medical, Vision, Life

Posted 2 days ago


Mosaic Life Care rating

6.4

Company rating: 6.4 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

631st of 865 rated healthcare providers


Job description

An oncology nurse navigator is a professional registered nurse with oncology-specific clinical knowledge who offers individualized assistance to oncology patients, families, and caregivers to help overcome healthcare system barriers. Utilizing the nursing process and oncology nurse navigator standards, an oncology nurse navigator provides education and resources to facilitate informed decision making and timely access to quality health and psychosocial care throughout all phases of their care. All services are provided under the direction of a provider from the oncology care team.

Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.

Mosaic has a wide array of benefits to meet each employee's individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.

Skills and Abilities

Essential Technical/Motor Skills

  • Ability to communicate clearly to patients, providers and staff.
  • Ability to prioritize and reprioritize quickly.

Interpersonal Skills

  • Displays a friendly, positive attitude and communicates with patients, families, physicians and co-workers in a professional manner.
  • Requires excellent organizational skills and clinical knowledge regarding specialty care services, as well as coordination services.
  • Critical thinking skills.

Essential Physical Requirements

  • Must move, kneel, crouch, stoop, reach, stand, push, pull, and lift.
  • Must follow good body mechanics.

Essential Mental Abilities

  • Ability to collect thorough information regarding patient's condition and evaluate effects of care; must be able to visually inspect patient's condition.
  • Problem solve, manipulate numbers, adaptability, interpret data, calculate, comprehend, understand, explain, assess, evaluate short term and long term memory.

Essential Sensory Requirements

  • Hear patients in person and on the telephone and be able to verbally respond.
  • Basic computer skills.

Exposure to Hazards

  • Potential exposure to communicable diseases, toxic substances, body fluids, needle sticks and other conditions common to a medical clinic environment.

Other Skills and Abilities

  • Must have the ability to work autonomously and in teams.
  • Strong leadership skills.
  • Completes patient assessment, identifies specific patient needs, and addresses barriers to care
  • Provides education and resources to patients and their family
  • Coordinates appointments and referrals
  • Facilitates shared decision making
  • Develops relationships with referring physicians and ensures follow-up and treatment plan is communicated
  • Collaborates with Clinical Research Team
  • Participates in interdisciplinary tumor conference
  • Supports palliative care, if applicable
  • Provides consultation throughout survivorship trajectory, if applicable
  • Completes intake logs and reports monthly to program manager for outcome metric reporting
  • Adheres to the oncology navigation standards.
  • Other duties as assigned

Education
  • Graduate of a school of nursing - Required
  • Bachelor's Degree - Preferred

Work Experience
  • 2 Years - Hospital or clinic nursing experience - Required
  • 1 Year - Previous Oncology and/or Navigator experience - Preferred

Licenses and Certifications
  • Registered Nurse (RN) - State Licensure/Or Compact State Licensure - State Licensure/Or Compact State Licensure in state, depending upon designated work location - Required within 90 Days
  • Basic Life Support (BLS) - Required within 90 Days
  • Oncology Nurse Navigator-Certified Generalist (ONN-CG) - Preferred within 3 Years

Travel Requirements
  • Must be able to travel between various system facilities and off-site locations as needed. - Required

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