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Virtual Navigator Jobs (NOW HIRING)

Theirc

Asylum Services Navigator

Seattle, WA · On-site

$22.50 - $29.50/hr

The Asylum Services Navigator plays a critical role in directly supporting asylum seekers and other ... Experience with data entry, collection, and virtual case management preferred. * Knowledge of the U.

Lifepoint Health

Care Navigator

Brentwood, TN · On-site

$19.75 - $25.50/hr

More about our team The Care Navigator and Community Navigator roles work collaboratively within ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

Housing Works

Prevention Navigator

Brooklyn, NY · On-site

$21 - $24/hr

The Prevention Navigator truly "meets clients where they are" by providing prevention services in a variety of settings including in our health centers and in virtual spaces. Removing barriers to ...

Pager Health

OR · On-site

$35 - $37/hr

Responsibilities for the Triage RN, Nurse Navigator ... Provide exceptional customer service and virtual care by communicating with patients via live ...

AllyAlign Health

Care Navigator

$21.50 - $27.75/hr

Curana Health Care Navigator At Curana Health, we're on a mission to radically improve the health ... virtual platforms. Essential Duties & Responsibilities Patient Support * Address patient and ...

Seamless Assist

Remote Care Navigator

$21 - $24/hr

... virtual Care Navigators to support a growing population of medically complex patients with cardiac conditions, primarily congestive heart failure (CHF). This is a non-clinical (non-licensed) role ...

New

Pager Health

Nurse Navigator - Remote

$35 - $37/hr

Responsibilities for the Triage RN, Nurse Navigator ... Provide exceptional customer service and virtual care by communicating with patients via live ...

Pager Health

Nurse Navigator - Remote

$35 - $37/hr

Responsibilities for the Triage RN, Nurse Navigator ... Provide exceptional customer service and virtual care by communicating with patients via live ...

Community Health Systems, Inc.

Patient Navigator

Beloit, WI · On-site

$19 - $25.75/hr

Patient Navigator Are you looking for a career opportunity that gives back to your community? Look ... Conduct a minimum of 1,200 in-office/virtual visits per year * Work with patients to plan and ...

Alan B. Miller Medical Center

CARE NAVIGATOR

Memphis, TN · On-site

$18.75 - $24/hr

Stepdown Navigator Compass Intervention Center has been providing psychiatric services to the ... Residential treatment, virtual programs, intensive outpatient, and partial hospitalization services ...

Buffalo City Mission

Screener Navigator

Buffalo, NY · On-site

$21 - $23/hr

... virtual, and in-person). * Process daily screening and referral intakes, including client ... Previous screener/navigator experience preferred. * Must have a reliable mode of transportation for ...

Buffalo City Mission

Screener Navigator

Buffalo, NY · On-site

$21 - $23/hr

... virtual, and in-person). * Process daily screening and referral intakes, including client ... Previous screener/navigator experience preferred. * Must have a reliable mode of transportation for ...

Seamless Assist

Remote Care Navigator

Fort Worth, TX

$21 - $24/hr

... virtual Care Navigators to support a growing population of medically complex patients with cardiac conditions, primarily congestive heart failure (CHF). This is a non-clinical (non-licensed) role ...

myLaurel

Care Navigator, Level 1

Seattle, WA · Remote

$22/hr

Care Navigator, Level 1 Job Type: Full-Time Location: Fully Remote (U.S.) Reports To: Care ... Coordinate and schedule in-home and virtual care visits efficiently and accurately. * Patient ...

Buffalo City Mission

Screener Navigator

Buffalo, NY · On-site

$19.25 - $25.25/hr

... virtual, and in-person). * Process daily screening and referral intakes, including client ... Previous screener/navigator experience preferred. * Must have a reliable mode of transportation for ...

Buffalo City Mission

Screener Navigator

Buffalo, NY · On-site

$21 - $23/hr

Screener Navigator Buffalo, NY $21-$23 per hour Buffalo City Mission is seeking a Referral and ... virtual, and in-person). * Process daily screening and referral intakes, including client ...

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Virtual Navigator information

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How much do virtual navigator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for virtual navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What is a virtual navigator?

Virtual Navigators are professionals who assist individuals by providing guidance, support, and resources remotely, often through phone calls, video chats, or online platforms. Their primary role is to help clients navigate complex systems, such as healthcare, education, or social services, by answering questions, coordinating services, and connecting them to appropriate resources. Virtual Navigators leverage technology to offer personalized assistance and ensure clients receive the help they need, regardless of location.

How do virtual navigators collaborate with healthcare providers and patients to ensure seamless care coordination?

Virtual Navigators play a crucial role in bridging communication between patients and healthcare providers, often working remotely as part of a multidisciplinary team. They routinely coordinate appointments, provide follow-up information, and help patients understand their care plans, ensuring that no critical steps are missed. Effective Virtual Navigators use digital tools to track patient progress while keeping providers updated about any emerging needs or barriers. This collaborative approach not only streamlines the patient experience but also helps healthcare teams deliver more personalized and effective care.

What are the key skills and qualifications needed to thrive as a virtual navigator, and why are they important?

To thrive as a Virtual Navigator, you need strong problem-solving abilities, customer service experience, and familiarity with remote communication, often supported by a background in healthcare navigation or patient advocacy. Knowledge of telehealth platforms, electronic health records (EHR) systems, and secure messaging tools is typically required. Excellent communication, empathy, and organizational skills help individuals excel in assisting patients and coordinating care remotely. These skills ensure patients receive timely guidance and support, enabling effective navigation of complex healthcare systems from a distance.

What is the difference between Virtual Navigator vs Virtual Assistant?

AspectVirtual NavigatorVirtual Assistant
Required CredentialsBasic tech skills, possibly certifications in navigation or related fieldsAdministrative skills, often with office software proficiency
Work EnvironmentRemote, often in tech or customer service sectorsRemote, administrative or personal support roles
Employer & Industry UsageTech companies, travel agencies, customer supportBusinesses, entrepreneurs, executives
Common Search & ComparisonOften compared for remote support roles involving navigation or guidanceMore general administrative support roles

The main difference is that Virtual Navigators typically focus on guiding users through digital platforms or services, requiring specific tech skills, while Virtual Assistants handle administrative tasks, scheduling, and communication support. Both roles are remote and in the virtual support industry, but they serve different functions based on skills and employer needs.

More about Virtual Navigator jobs
What cities are hiring for Virtual Navigator jobs? Cities with the most Virtual Navigator job openings:
What are the most commonly searched types of Navigator jobs? The most popular types of Navigator jobs are:
What states have the most Virtual Navigator jobs? States with the most job openings for Virtual Navigator jobs include:
What job categories do people searching Virtual Navigator jobs look for? The top searched job categories for Virtual Navigator jobs are:
Virtual Navigator jobs near you
Infographic showing various Virtual Navigator job openings in the United States as of July 2026, with employment types broken down into 2% Internship, 1% As Needed, 80% Full Time, 16% Part Time, and 1% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.

Asylum Services Navigator

International Rescue Committee

Seattle, WA • On-site

$22.50 - $29.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

International Rescue Committee rating

7.0

Company rating: 7.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

354th of 767 rated non-profit organizations

Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
This position is represented by the OPEIU union and subject to the terms and conditions of a collective bargaining agreement.
Job Overview:
The Asylum Services Navigator plays a critical role in directly supporting asylum seekers and other migrants as they navigate the complex U.S. asylum system and access essential services. This position requires a compassionate and culturally sensitive individual who can build rapport with clients and effectively assess their needs. The Asylum Services Navigator will be responsible for conducting intakes, providing information and resource navigation, and facilitating referrals to appropriate services.
Major Responsibilities:
Client Intake and Eligibility Determination:
  • Conduct comprehensive intake interviews with asylum seekers and other migrants, gathering relevant information about their background, legal status, and needs.
  • Determine eligibility for program services based on established criteria and guidelines.
  • Explain program services, client rights and responsibilities, and obtain consent for reviewing immigration documentation.
  • Participate in outreach and intake pop-up events to facilitate access to the program for eligible communities across Washington State.

Information and Resource Navigation:
  • Provide accurate and up-to-date information to asylum seekers about the asylum process, available resources, and relevant legal rights.
  • Assist clients in navigating complex systems and accessing essential services such as housing, healthcare, legal aid, and public benefits.
  • Develop individualized service plans and facilitate referrals to appropriate service providers.

Needs Assessment:
  • Assess clients' immediate needs and flag urgent health, safety, or shelter concerns for Referrals and Crisis Response team members.
  • Conduct comprehensive needs assessments to identify ongoing needs and develop appropriate referral plans.
  • Collaborate with the Asylum Services Supervisor to ensure timely and appropriate support for clients.

Data Collection and Reporting:
  • Collect and maintain accurate client data, including demographic information, needs assessments, service plans, and referrals.
  • Utilize the electronic database and newcomer management system to track client interactions and outcomes.
  • Contribute to program reports and evaluations by providing timely and accurate data.

Other:
  • Support the front desk by receiving and responding to the needs of walk-in clients.
  • Other related duties as assigned based on program needs.

Key Working Relationships:
Position Reports to: Asylum Services Supervisor
Other Internal and/or external contacts:
Internal: Senior Asylum Services Manager, Referrals Team, Community Engagement Coordinator, Program Support Coordinator, Asylum Services Navigators, Senior Crisis Response Navigators, Data Scientist, Finance Team, Operations Team.
External: Migrant and refugee communities, other asylum service agencies in WA.
Job Requirements:
Education
  • Relevant degree or equivalent experience. Lived experience as an asylee, refugee, or immigrant is preferred

Work Experience
  • Experience and demonstrated excellence as an Asylum Services Navigator in the WA MASS Project.
  • Experience in case management, social services, or a related role working directly with asylum seekers or other vulnerable populations.

Demonstrated Skills & Competencies Qualifications
  • Lived experience as an asylee, refugee, or immigrant is preferred.
  • Ability to document client interactions and services provided and maintain updated and accurate documentation.
  • Fluency in English and at least one other relevant language commonly spoken by asylum seekers in the region (e.g., Spanish, French, or Portuguese) is preferred.
  • Advanced technological proficiency. Demonstrated ability to quickly master new systems and client/program management software.
  • Excellent interpersonal and communication skills, with the ability to build rapport and trust with clients from diverse backgrounds.
  • Strong cultural competency and understanding of the unique challenges faced by asylum seekers.
  • Experience with data entry, collection, and virtual case management preferred.
  • Knowledge of the U.S. asylum system, relevant legal resources, and available services for asylum seekers.
  • Effective time management skills and ability to focus and work productively in a fast-paced environment.
  • Demonstrated ability to work as a team member in a multi-cultural environment.
  • Valid driver's license and insurance.

Working Environment:
  • Must live in Washington State and be available to travel for work
  • Standard, professional office environment; office and field work, some remote work based on project capacity
  • Will require occasional weekend and /or evening work

This position is expected to end on June 30, 2027.
Compensation: (Pay Rate: $28-$29.50/hr). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
Cookies: https://careers.rescue.org/us/en/cookiesettings
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

What International Rescue Committee employees say

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About International Rescue Committee

Sourced by ZipRecruiter

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 28 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home. Domestically, our 28 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1933

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