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Virtual Navigator Jobs (NOW HIRING)

Pager Health

Nurse Navigator - Remote

$35 - $37/hr

Responsibilities for the Triage RN, Nurse Navigator ... Provide exceptional customer service and virtual care by communicating with patients via live ...

Methodisthealthsystem

Care Transition Navigator

Dallas, TX · On-site

$20.75 - $26.75/hr

Job Purpose * The Care Transitions Navigator will coordinate activities that promote quality ... care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only ...

Buffalo City Mission

Screener Navigator

Buffalo, NY · On-site

$21 - $23/hr

... virtual, and in-person). * Process daily screening and referral intakes, including client ... Previous screener/navigator experience preferred. * Must have a reliable mode of transportation for ...

AbsoluteCare

Patient Navigator - 2916

Philadelphia, PA · On-site

$20.25 - $27.50/hr

Job Summary The role of Patient Navigator may sometime be referred to as the Status Neutral ... Provide in-person and virtual navigation, follow-up, and support to members newly diagnosed with ...

Buffalo City Mission

Screener Navigator

Buffalo, NY · On-site

$21 - $23/hr

Screener Navigator Buffalo, NY $21-$23 per hour Buffalo City Mission is seeking a Referral and ... virtual, and in-person). * Process daily screening and referral intakes, including client ...

Buffalo City Mission

Screener Navigator

Buffalo, NY · On-site

$21 - $23/hr

... virtual, and in-person). * Process daily screening and referral intakes, including client ... Previous screener/navigator experience preferred. * Must have a reliable mode of transportation for ...

Methodist Health System

Care Transition Navigator

Dallas, TX · On-site

$20.75 - $26.75/hr

Job Purpose * The Care Transitions Navigator will coordinate activities that promote quality ... care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only ...

Heartshare

Elementary School Navigator

Brooklyn, NY · On-site

$25.85 - $28.26/hr

The Elementary School Education Navigator is a critical position within HSVS' American Dream ... Participate and engage in weekly, monthly, and ongoing virtual and in-person agency-wide, Youth ...

Tidal Basin

Resource Navigator - Anchorage, AK

Anchorage, AK · On-site

$20.25 - $26.50/hr

The Resource Navigator serves as a bridge between disaster survivors and the network of ... Requires direct interaction with disaster survivors in office, community, shelter, virtual, and ...

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Virtual Navigator information

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$33

How much do virtual navigator jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for virtual navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What are Virtual Navigators?

Virtual Navigators are professionals who assist individuals by providing guidance, support, and resources remotely, often through phone calls, video chats, or online platforms. Their primary role is to help clients navigate complex systems, such as healthcare, education, or social services, by answering questions, coordinating services, and connecting them to appropriate resources. Virtual Navigators leverage technology to offer personalized assistance and ensure clients receive the help they need, regardless of location.

How do Virtual Navigators typically collaborate with healthcare providers and patients to ensure seamless care coordination?

Virtual Navigators play a crucial role in bridging communication between patients and healthcare providers, often working remotely as part of a multidisciplinary team. They routinely coordinate appointments, provide follow-up information, and help patients understand their care plans, ensuring that no critical steps are missed. Effective Virtual Navigators use digital tools to track patient progress while keeping providers updated about any emerging needs or barriers. This collaborative approach not only streamlines the patient experience but also helps healthcare teams deliver more personalized and effective care.

What are the key skills and qualifications needed to thrive as a Virtual Navigator, and why are they important?

To thrive as a Virtual Navigator, you need strong problem-solving abilities, customer service experience, and familiarity with remote communication, often supported by a background in healthcare navigation or patient advocacy. Knowledge of telehealth platforms, electronic health records (EHR) systems, and secure messaging tools is typically required. Excellent communication, empathy, and organizational skills help individuals excel in assisting patients and coordinating care remotely. These skills ensure patients receive timely guidance and support, enabling effective navigation of complex healthcare systems from a distance.

What is the difference between Virtual Navigator vs Virtual Assistant?

AspectVirtual NavigatorVirtual Assistant
Required CredentialsBasic tech skills, possibly certifications in navigation or related fieldsAdministrative skills, often with office software proficiency
Work EnvironmentRemote, often in tech or customer service sectorsRemote, administrative or personal support roles
Employer & Industry UsageTech companies, travel agencies, customer supportBusinesses, entrepreneurs, executives
Common Search & ComparisonOften compared for remote support roles involving navigation or guidanceMore general administrative support roles

The main difference is that Virtual Navigators typically focus on guiding users through digital platforms or services, requiring specific tech skills, while Virtual Assistants handle administrative tasks, scheduling, and communication support. Both roles are remote and in the virtual support industry, but they serve different functions based on skills and employer needs.

More about Virtual Navigator jobs
What cities are hiring for Virtual Navigator jobs? Cities with the most Virtual Navigator job openings:
What are the most commonly searched types of Navigator jobs? The most popular types of Navigator jobs are:
What states have the most Virtual Navigator jobs? States with the most job openings for Virtual Navigator jobs include:
What job categories do people searching Virtual Navigator jobs look for? The top searched job categories for Virtual Navigator jobs are:
Virtual Navigator jobs near you
Infographic showing various Virtual Navigator job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.

Nurse Navigator - Remote

Pager Health

Remote

$35 - $37/hr

Full-time

Re-posted 19 days ago

Job description

Pager Health℠ redefines how members navigate to care and wellness, validated by clinicians and powered by AI.
Our solutions help people get the right care at the right time in the right place and stay healthy, while simultaneously reducing system friction and fragmentation, powering engagement, and orchestrating the enterprise. Pager Health partners with leading payers, providers and employers representing more than 26 million individuals across the United States and Latin America.
This position is for a full-time, remoteRegistered Nurse who is willing to think creatively and utilize their clinical skills in the field of Telehealth! We are seeking motivated Registered Nurses with 2+ years of clinical hospital experience to work in Pager Health's Command Center.
Nurse Navigators work 4 days per week (rotating days). Every other weekend required.
We have a variety of shifts available, which will be determined during the interview process.
An active compact unencumbered RN license in the state that your reside is required for this position.
The core objective of the Triage RN, Nurse Navigator is to use technology to build trust and triage patients to the right care at the right time while providing an exceptional virtual care experience through empathic communication.
Responsibilities for the Triage RN, Nurse Navigator:
  • Provide exceptional customer service and virtual care by communicating with patients via live messaging, video, phone, and/or email
  • Document within EMR
  • Follow and apply clinically validated triage protocols
  • Ensure the highest quality customer service for patients and providers
  • Complete basic nursing responsibilities, outpatient testing, medications, etc.
  • Troubleshoot technology with patients
  • Work to ensure a seamless patient call center experience
  • Coordinate lab orders, prescription orders, radiology tests, and any aspect of patient care
  • Work on projects that will optimize operational efficiency and improve the patient's telemedicine experience
  • Assist in identifying technology needs that improve patient experience
  • Additional projects as assigned

Candidate Profile for the Triage RN, Nurse Navigator:
  • 2+ years of clinical hospital experience; within the ICU or ER highly preferred
  • An active compact unencumbered RN license
  • Minimum of Associates Degree in Nursing (ADN)
  • Bilingual and able to communicate in both English and Spanish is a major plus
  • Ability to give and receive actionable feedback
  • Passionate about patient care and triage
  • Enjoy helping others
  • Ability to use critical thinking when presented with new and challenging situations
  • Relish solving problems, seeking out answers, and trying new things
  • Kind, empathetic and possess a strong social perceptiveness
  • Positive, energetic, and fun!
  • Outstanding multitasking skills
  • Enthusiasm and savviness for new technology
  • Mastery of oral and written language along with strong typing skills
  • Ability to assess and communicate with patients via a text-based platform
  • Flexible and fast learner, comfortable in a fast-paced and changing environment
  • Eager to challenge the status quo of traditional healthcare
  • Detail oriented and an organized self-starter with outstanding interpersonal skills

For Colorado, Nevada, and New York-based employment: In accordance with the Pay Transparency laws the pay range for this position is $35.00 - $37.00 per hour plus shift differentials. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location.
At Pager Health, you will work alongside passionate, talented and mission-driven professionals - people who are building scalable platforms, solving critical enterprise-level challenges in health tech and providing concierge services to help individuals access the medical care and wellbeing programs they need.
You will be encouraged to shape your job, stretch your skills and drive the company's future. You will be part of a remote-first, dynamic and tight-knit team that embraces the challenges and opportunities that come with being part of a growth company. Most importantly, you will be an industry innovator who is making a positive impact on people's lives.
At Pager Health, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please be aware that all official communication from Pager Health regarding employment opportunities will originate from email addresses ending in @pager.com or @pagerhealth.com. We will never request personal or financial information via email. If you receive an email purporting to be from Pager Health that does not adhere to this format, please do not respond and report it to security@pager.com.
Pager Health is committed to protecting the privacy and security of your personal information

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