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Virtual Navigator Jobs in Indiana (NOW HIRING)

Centerstone

Financial Navigator

Columbus, IN · On-site +1

$15.75 - $22/hr

Effectively communicate via written, verbal, in person and virtual methods. * Basic computer literacy skills- Knowledge of Excel, Outlook, Zoom and Skype preferred. * Organizational skills.

Centerstone

Financial Navigator

Columbus, IN

$15.75 - $22/hr

Effectively communicate via written, verbal, in person and virtual methods. * Basic computer literacy skills- Knowledge of Excel, Outlook, Zoom and Skype preferred. * Organizational skills.

Centerstone

Financial Navigator

Bloomington, IN

$15.75 - $22/hr

Effectively communicate via written, verbal, in person and virtual methods. * Basic computer literacy skills- Knowledge of Excel, Outlook, Zoom and Skype preferred. * Organizational skills.

AndHealth

Rheumatologist

Indianapolis, IN · On-site

$261K - $337K/yr

Our hybrid care model combines virtual care with periodic in-person sessions at Community Health ... Collaborate closely with APPs, Clinical Pharmacists, Care Navigators, and Health Coaches to deliver ...

andhealth

Rheumatologist

Indianapolis, IN · On-site

$261K - $337K/yr

Our hybrid care model combines virtual care with periodic in-person sessions at Community Health ... Collaborate closely with APPs, Clinical Pharmacists, Care Navigators, and Health Coaches to deliver ...

AndHealth

Rheumatologist

Indianapolis, IN · On-site

$261K - $337K/yr

Our hybrid care model combines virtual care with periodic in-person sessions at Community Health ... Collaborate closely with APPs, Clinical Pharmacists, Care Navigators, and Health Coaches to deliver ...

AndHealth

Rheumatologist

Indianapolis, IN · On-site

$261K - $337K/yr

Our hybrid care model combines virtual care with periodic in-person sessions at Community Health ... Collaborate closely with APPs, Clinical Pharmacists, Care Navigators, and Health Coaches to deliver ...

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Virtual Navigator information

What is a virtual navigator?

Virtual Navigators are professionals who assist individuals by providing guidance, support, and resources remotely, often through phone calls, video chats, or online platforms. Their primary role is to help clients navigate complex systems, such as healthcare, education, or social services, by answering questions, coordinating services, and connecting them to appropriate resources. Virtual Navigators leverage technology to offer personalized assistance and ensure clients receive the help they need, regardless of location.

How do virtual navigators collaborate with healthcare providers and patients to ensure seamless care coordination?

Virtual Navigators play a crucial role in bridging communication between patients and healthcare providers, often working remotely as part of a multidisciplinary team. They routinely coordinate appointments, provide follow-up information, and help patients understand their care plans, ensuring that no critical steps are missed. Effective Virtual Navigators use digital tools to track patient progress while keeping providers updated about any emerging needs or barriers. This collaborative approach not only streamlines the patient experience but also helps healthcare teams deliver more personalized and effective care.

What are the key skills and qualifications needed to thrive as a virtual navigator, and why are they important?

To thrive as a Virtual Navigator, you need strong problem-solving abilities, customer service experience, and familiarity with remote communication, often supported by a background in healthcare navigation or patient advocacy. Knowledge of telehealth platforms, electronic health records (EHR) systems, and secure messaging tools is typically required. Excellent communication, empathy, and organizational skills help individuals excel in assisting patients and coordinating care remotely. These skills ensure patients receive timely guidance and support, enabling effective navigation of complex healthcare systems from a distance.

What is the difference between Virtual Navigator vs Virtual Assistant?

AspectVirtual NavigatorVirtual Assistant
Required CredentialsBasic tech skills, possibly certifications in navigation or related fieldsAdministrative skills, often with office software proficiency
Work EnvironmentRemote, often in tech or customer service sectorsRemote, administrative or personal support roles
Employer & Industry UsageTech companies, travel agencies, customer supportBusinesses, entrepreneurs, executives
Common Search & ComparisonOften compared for remote support roles involving navigation or guidanceMore general administrative support roles

The main difference is that Virtual Navigators typically focus on guiding users through digital platforms or services, requiring specific tech skills, while Virtual Assistants handle administrative tasks, scheduling, and communication support. Both roles are remote and in the virtual support industry, but they serve different functions based on skills and employer needs.

What are the most commonly searched types of Navigator jobs in Indiana?

The most popular types of Navigator jobs in Indiana are:

What are popular job titles related to Virtual Navigator jobs in Indiana?

For Virtual Navigator jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Virtual Navigator jobs in Indiana look for?

The top searched job categories for Virtual Navigator jobs in Indiana are:

What cities in Indiana are hiring for Virtual Navigator jobs?

Cities in Indiana with the most Virtual Navigator job openings:

Virtual Navigator jobs near you
Infographic showing various Virtual Navigator job openings in Indiana as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 32% Physical, 4% Hybrid, and 64% Remote job distribution.

Financial Navigator

Centerstone

Columbus, IN • On-site, Remote

$15.75 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Centerstone rating

6.7

Company rating: 6.7 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

64th of 245 rated social care providers

Job description

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!
JOB DESCRIPTION:
SUMMARY OF POSITION
Assists staff and/or clients in determining if a client with no funding source would qualify for a funding source. Assist or coordinates in connecting clients with resources in order to complete the State entitlement application or Marketplace application. Responsible for reporting and monitoring metrics regionally for the organization regarding the Private Pay financial class.
ESSENTIAL DUTIES & RESPONSIBILITIES
  • Supervisory Responsibilities: This title does not supervise others.
  • Monitors and reports monthly regional counts of Reduced Rate, HIP, Private Pay, HPE and Client Assistance payers
  • Responsible for coordinating resources within the regional offices to assist clients with completion of funding source applications as well as educating staff on funding requirements.
  • Travels to regional office to provide onsite resources information for clients and staff regarding funding source qualifications.
  • Monitors adjustment metrics for Reduced Rate, HIP, Private Pay, HPE and Client Assistance
  • Organizational counts for financial class will be within acceptable thresholds
  • Maintain a collaborative relationship with other Support Services team members and Clinical staff in order to coordinate funding sources for our clients.

KNOWLEDGE, SKILLS & ABILITIES
  • Effectively communicate via written, verbal, in person and virtual methods.
  • Basic computer literacy skills- Knowledge of Excel, Outlook, Zoom and Skype preferred.
  • Organizational skills.
  • Critical thinking skills.

QUALIFICATIONS
Education Level
High School Diploma or GED required.
Years of Experience
One to three years of experience preferred.
Required Certification/Licensure
N/A
PHYSICAL REQUIREMENTS
Task Percentage of Time/Frequency
Standing - 10%
Sitting - 65%
Squatting - occasional
Driving - 25%
Kneeling - occasional
Lifting - occasional
Bending - occasional
DISCLAIMER
The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.
Time Type:
Full time
Pay Range:
$15.75--$22.00
Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:
  • Medical, dental, and vision health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • Paid time off and ten paid holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
  • Employee Resource Groups
  • Continuing education opportunities
  • Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.
At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.
Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.
Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

What Centerstone employees say

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