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Virtual Dispatcher Jobs (NOW HIRING)

GLORY

Dispatch Agent- Dallas, TX

Carrollton, TX · On-site +1

$18 - $20/hr

... Dispatcher is responsible for dispatching cases to qualified technicians in a timely manner ... Ability to work in a virtual fast paced environment * Team oriented * * *French speaking preferred ...

Herc Rentals

Field Service Dispatcher

Londonderry, NH · On-site

$26 - $29/hr

Field Service Dispatcher Londonderry, NH, USA, 3053 Employment Status: Full-time Posting Start Date ... accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation ...

GLORY

Dispatch Agent- Dallas, TX

Carrollton, TX · On-site

$18 - $20/hr

The Customer Service Dispatcher is responsible for dispatching cases to qualified technicians in a ... Ability to work in a virtual fast paced environment * Team oriented * * *French speaking preferred ...

Hitech Computers

Service Desk Dispatcher

Ruston, LA · On-site

$15 - $20/hr

They are seeking a Service Desk Dispatcher who will manage service requests, coordinate technical ... Virtual) - Biometric Time & Attendance System - Computer Repair & Services Founded in 2020, the ...

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How much do virtual dispatcher jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for virtual dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Virtual Dispatcher position, and why are they important?

Virtual Dispatchers need excellent organizational abilities, multi-tasking skills, and a high school diploma or equivalent, often coupled with prior dispatch or logistics experience. Proficiency in dispatch management software, GPS tracking systems, and communication tools like VoIP platforms is usually required. Outstanding customer service, problem-solving, and time management skills help individuals excel in this remote coordination role. These abilities are crucial for ensuring efficient operations, timely response, and a seamless flow of information between clients, drivers, and other team members.

What is a Virtual Dispatcher job?

A Virtual Dispatcher is a remote professional who coordinates and manages the scheduling of deliveries, transportation, or emergency services using digital communication tools. They communicate with drivers, service providers, or field personnel to ensure timely and efficient dispatching. Responsibilities often include tracking routes, managing schedules, handling customer or client inquiries, and resolving logistical issues. Virtual Dispatchers typically work in industries like trucking, emergency response, rideshare services, or field service operations. Their role helps streamline operations while reducing costs associated with on-site dispatching.

What are some common challenges faced by Virtual Dispatchers, and how are they typically addressed?

Virtual Dispatchers often handle the coordination of multiple drivers, field staff, or deliveries across various locations, which can lead to high-pressure situations and rapid decision-making. Challenges may include managing schedule changes, addressing unexpected delays, and maintaining clear communication despite being remote from the rest of the team. To overcome these challenges, Virtual Dispatchers rely on strong organizational systems, real-time tracking tools, and standardized communication protocols. Employers typically provide thorough training and technical support to ensure dispatchers are well-equipped to succeed in a virtual work environment.

More about Virtual Dispatcher jobs
What cities are hiring for Virtual Dispatcher jobs? Cities with the most Virtual Dispatcher job openings:
What are the most commonly searched types of Dispatcher jobs? The most popular types of Dispatcher jobs are:
What states have the most Virtual Dispatcher jobs? States with the most job openings for Virtual Dispatcher jobs include:
What job categories do people searching Virtual Dispatcher jobs look for? The top searched job categories for Virtual Dispatcher jobs are:
Virtual Dispatcher jobs near you
Infographic showing various Virtual Dispatcher job openings in the United States as of July 2026, with employment types broken down into 70% Full Time, 26% Part Time, 2% Contract, and 2% Nights. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.
Operations Dispatcher - Bilingual Spanish Preferred

Operations Dispatcher - Bilingual Spanish Preferred

SafeTouch Security

Jacksonville, FL • On-site

$17 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Operations Dispatcher - Bilingual Spanish Preferred

Location: Jacksonville, FL

Pay Range: $17.00–$21.00 per hour, based on shift assignment and bilingual proficiency, plus performance incentives.

Join the SafeTouch Security Team!

Are you someone who stays calm under pressure, enjoys helping people, and can confidently manage multiple tasks at once? SafeTouch Security is looking for Security Monitoring Coordinators to join our Jacksonville-based monitoring team.

These are on-site call center roles located at our Jacksonville, Florida headquarters.

Security Monitoring Coordinators help protect homes, businesses, and communities by monitoring alarm activity, assisting customers, coordinating emergency response when needed, and supporting gated community access. Every shift is different, making this an excellent opportunity for individuals who thrive in a fast-paced customer service environment.

We especially encourage bilingual English/Spanish candidates to apply for our 2nd shift openings.


What You'll Do

  • Monitor and respond to alarm signals, emergency notifications, and live video activity.
  • Contact customers, emergency contacts, and emergency responders when alarms are received.
  • Perform remote security checks, gate access management, and virtual security services.
  • Answer inbound and outbound customer calls regarding alarms, gate access, and general support.
  • Document alarm activity, customer interactions, and dispatch actions accurately.
  • Assist customers with basic alarm system functions, including arming, disarming, and resetting systems.
  • Monitor multiple systems simultaneously while prioritizing urgent situations.
  • Follow established procedures to help keep customers safe.
  • Participate in ongoing training and support additional responsibilities as needed.


What We're Looking For
  • High school diploma or equivalent.
  • Minimum of one year of experience in customer service, dispatch, call center, alarm monitoring, emergency communications, or another fast-paced service environment.
  • Strong communication and problem-solving skills.
  • Ability to multitask while remaining calm and professional.
  • Comfortable using computers and learning new software applications.
  • Dependable, detail-oriented, and able to work both independently and as part of a team.
  • Ability to work 2nd shift, weekends, holidays, and other scheduled shifts as needed.
  • Spanish/English bilingual skills are strongly preferred.
  • Ability to pass a background check and drug screening.

Preferred Experience

  • Experience with alarm monitoring, dispatch, customer service, access control, or surveillance systems.
  • Previous experience in a monitoring center, emergency communications, dispatch, 911 call center, or similar environment is a plus.


Core Work Hours & Compensation

  • First Shift: 7:00 AM – 3:30 PM ($17.00/hour)
  • Second Shift: 3:00 PM – 11:30 PM ($18.00/hour)
  • Third Shift: 11:00 PM – 7:30 AM ($20.00/hour)
  • Bilingual Differential: +$1.00/hour
  • Plus performance incentives!
  • Schedules include weekends and some holidays; employees receive consecutive days off.


Why Join SafeTouch?

  • Competitive pay
  • Comprehensive benefits package (medical, dental, vision)
  • 401(k) with match
  • Paid time off and holidays
  • Opportunities for professional development and growth


SafeTouch Security is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.