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Virtual Dispatcher Jobs in Minnesota (NOW HIRING)

Marmon

NPD Readiness Lead

Brooklyn Park, MN

$174K/yr

Ensure readiness aligns todiagnose-before-dispatch principles 4. Training Alignment & Capability Enablement * Partner with: * Technical Training Specialist (Virtual) * Technical Trainer (Internal ...

University of Minnesota

PSECC Operator

Minneapolis, MN

$23.17 - $30.67/hr

Conducts random electronic virtual patrols of five (5) campuses to detect suspicious activity, and ... Monitor Radio Traffic and Dispatch Resources - 20% * Answers and responds to calls for service ...

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Virtual Dispatcher information

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$11

$21

$33

How much do virtual dispatcher jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for virtual dispatcher in Minnesota is $21.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the virtual dispatcher position, and why are they important?

Virtual Dispatchers need excellent organizational abilities, multi-tasking skills, and a high school diploma or equivalent, often coupled with prior dispatch or logistics experience. Proficiency in dispatch management software, GPS tracking systems, and communication tools like VoIP platforms is usually required. Outstanding customer service, problem-solving, and time management skills help individuals excel in this remote coordination role. These abilities are crucial for ensuring efficient operations, timely response, and a seamless flow of information between clients, drivers, and other team members.

What is a virtual dispatcher?

A Virtual Dispatcher is a remote professional who coordinates and manages the scheduling of deliveries, transportation, or emergency services using digital communication tools. They communicate with drivers, service providers, or field personnel to ensure timely and efficient dispatching. Responsibilities often include tracking routes, managing schedules, handling customer or client inquiries, and resolving logistical issues. Virtual Dispatchers typically work in industries like trucking, emergency response, rideshare services, or field service operations. Their role helps streamline operations while reducing costs associated with on-site dispatching.

What are some common challenges faced by virtual dispatchers, and how are they typically addressed?

Virtual Dispatchers often handle the coordination of multiple drivers, field staff, or deliveries across various locations, which can lead to high-pressure situations and rapid decision-making. Challenges may include managing schedule changes, addressing unexpected delays, and maintaining clear communication despite being remote from the rest of the team. To overcome these challenges, Virtual Dispatchers rely on strong organizational systems, real-time tracking tools, and standardized communication protocols. Employers typically provide thorough training and technical support to ensure dispatchers are well-equipped to succeed in a virtual work environment.

What are the most commonly searched types of Dispatcher jobs in Minnesota? The most popular types of Dispatcher jobs in Minnesota are:
What are popular job titles related to Virtual Dispatcher jobs in Minnesota? For Virtual Dispatcher jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Virtual Dispatcher jobs in Minnesota look for? The top searched job categories for Virtual Dispatcher jobs in Minnesota are:
Virtual Dispatcher jobs near you
Infographic showing various Virtual Dispatcher job openings in Minnesota as of July 2026, with employment types broken down into 72% Full Time, 24% Part Time, 2% Contract, and 2% Nights. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $44,879 per year, or $21.6 per hour.

Security Operations Center (SOC) Operator

Mayo Clinic

Rochester, MN • On-site

$18.25 - $22.50/hr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Mayo Clinic rating

7.8

Company rating: 7.8 out of 10

Based on 696 frontline employees who took The Breakroom Quiz

130th of 887 rated healthcare providers

Job description

The Security Operations Center (SOC) Operator is a communicationsdriven role at the center of realtime security operations. This position is ideal for individuals who thrive in highvolume, interruptdriven environments and excel at radio, phone, and dispatch communications while maintaining continuous situational awareness.

SOC Operators serve as the primary communications hub for security operations, coordinating emergent and nonemergent requests, dispatching officers, monitoring alarms and camera systems, and ensuring timely escalation of critical events.

Core Communications Responsibilities

  • Answer and manage highvolume phone, radio, and intercom traffic in real time
  • Dispatch security officers using twoway radio systems with professional radio discipline
  • Prioritize and route incoming requests based on urgency and operational impact
  • Serve as a calm, authoritative voice during emergency and highstress situations
  • Accurately document incidents and communications in a case/incident management system [SOC Operator | PDF]


Situational Awareness & Monitoring
In addition to communications, SOC Operators maintain continuous awareness across multiple systems:

  • Monitor video management systems, alarms, access control, panic/duress, and infant protection systems
  • Conduct virtual patrols, video review, and proactive monitoring
  • Monitor alerts and relay opensource security information


What Makes This Role Unique

  • Communicationsfirst security role (radio, phone, dispatch are core functions)
  • Fastpaced, missioncritical environment
  • Continuous decisionmaking with realworld impact
  • Technologyenabled situational awareness
  • 24/7 operations supporting clinical, staff, patient, and visitor safety
     

Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

High school diploma/GED. Two years of Security, Emergency Medical, or Facilities dispatch/communication center experience or two combined years of customer service, call center, or dispatching experience required. A college degree will substitute for years experience.Experience with Microsoft Office required. Working knowledge of security systems technology (video management, access control, and radio communications systems) preferred. Excellent communication skills and ability to manage alarm dispatching. Must be a problem solver and maintain the ability to make sound decisions without direct supervision during stressful situations. The preferred candidate will be detail oriented, mission driven, and able to multi-task continuously
Emergency Telecommunications certification is preferred. Certification in Lenel access control and Genetec video management system preferred. Knowledge of the intelligence cycle and basic analyst skillset preferred. Working knowledge of radio communications. Basic computer knowledge. Excellent communication skills for interacting with all levels of Mayo Clinic patients, Physicians, and staff. Demonstrates behaviors consistent with Mayo Core Principals.
Must be certified in Emergency Telecommunications (ETC) at the time of hire or become certified within one year of employment. The SOC will assist applicants that are not currently certified in Emergency Telecommunications to obtain their certification after hire.

What Mayo Clinic employees say

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About Mayo Clinic

Sourced by ZipRecruiter

Mayo Clinic is the largest integrated, not-for-profit medical group practice in the world. We're building the future, one where the best possible care is available to everyone — and more people can heal at home. Our relentless research turns into earlier diagnoses and new cures. That's how we inspire hope in those who need it most. At Mayo Clinic, experts work together to solve the most challenging unmet needs of patients. Our history of innovation dates back almost 150 years, when brothers Will and Charlie Mayo pioneered an integrated, team-based approach to medicine. Today, that trailblazing spirit drives innovations like Mayo Clinic Platform — which powers new technologies to change how care is delivered to all.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Rochester, MN, US

Year founded

1919

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